SUMMARY:

• 6+ years of IT experience in including offshore and onsite as Quality Assurance Test Analyst.
• Experience in BSS domain - Telecom Rating and Billing on leading products like Infinys Rating and Billing and CSM/CRM.
• Good knowledge in Convergys Activation and Mediation Manager.
• Experience wif QA Methodology and QA Validations to ensure the Quality Assurance Control
• Experience in working waterfall and Agile Methodology.
• Analyzing System and Functional Specifications, Design Test Cases, Generated Test Scripts using Automated Tools like Quick Test Professional.
• Strong skills in planning and executing functionality of the application.
• Assisted business users wif User Acceptance Testing.
• Good understanding of SDLC, ability to quickly understand the Business Requirements and Business Process flow, Identify Test Requirements, Test Plans and Execute Test Runs.
• Participated in Black box testing, Regression Testing, Integrated testing.
• Experienced in using defect managing tools like Mercury Quality Center.
• Experience using Soap U.I for testing web services.
• Experienced in using SQL statements and Stored Procedures to perform backend Testing.
• Strong Problem Analysis and Resolution Skills, Good Communication and Interpersonal Skills.
• Ability to interact wif developers and product analysis regarding the Testing Status.

TECHNICAL SKILLS:

Products: Infinys Rating and Billing Management, CSM(Customer Service Management)

Programming Languages: PL/SQL, SQL, Shell scripting, Perl

Databases: Oracle 9i, Oracle 10g

Testing Skills: Manual Testing, System testing, Solution testing and Telecom product(s) testing

Tools: Mercury/HP Quality Center, Share point, Soap UI

Operating System: Windows, UNIX, Linux

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Reviewed Business Requirement, Functional Requirements and Impact Assessment documents. Reviewed Test cases and suggest modifications as necessary.
• Actively participated in creating Requirements Traceability matrices.
• Attended test case review meetings and walk through.
• Created, developed and executed test cases and test scripts manually and using Quality Center.
• Worked on Test Plan, Test Strategy and Test Cases walkthrough.
• Conduct Sanity testing of the QA environment as part of Environment handoff to identifyconnectivity issues.
• Closely worked wif developers and System Engineers to nail down technical problems.
• Setup specific test data as per testing requirements - Create new accounts in CSM, load MSISDNs and SIMs, Activate, add/delete SOCs in required markets etc.
• Documenting test results, ensuring software is working and resolving test issues before product is released in to Production.
• Data identification and configuration for testing of various MyTmobile.com projects
• Perform Functional, End to End and Regression testing.
• Verify tables for integrity and application tables, perform backend testing(Oracle db)
• Meetings wif the Management and the third party development team to identify thedata requirements. Represent QA in ‘Change Request’ meetings.
• Played the key role in planning, developing, implementing user acceptance testing and maintenance

Tools: and Technologies: Linux, Oracle10g, IRB Billing, Active Mediation Manager, Mercury Quality Center.

Confidential

Responsibilities:

• Reviewed Business Requirements Documents and the Technical Specification and created test cases and testing plan.
• Responsible for creation of test scenarios.
• Comfortable in taking ownership of assignments wifin the team.
• Developing and maintaining test strategy, test scripts from business/technical requirement documents.
• Performed Functionality Testing, Integration Testing, System testing, User Interface Testing, Regression Testing, defect and test environment management.
• Created Test cases and test data in support of test plans and investigated data integrity issues adhering to all the standards and guidelines provided by the client.
• Performing testing and reporting bugs. Suggesting improvements to procedures, processes and regression testing, defect and test environment management.
• Working wif developers and business analysts to provide test plans and assisting them in successful implementation.
• Prepare test summary/exit report and co-ordinate meetings.

Tools: and Technologies: Linux, Oracle10g, IRB Billing, CSM (Customer Service Management), Mercury Quality Center.

Confidential

Responsibilities:

• Review of Software Requirement Specification documents.
• Preparation of test cases and test scenarios.
• Performed Functional testing.
• Performed the API testing using SOAP tool.

Tools: and Technologies: Linux, Java EJB, Oracle10g, IRB Billing, Order Management, Active Mediation, Offer Manager and Activation Manager, Soap UI.

Confidential

Responsibilities:

• Responsible for creating test cases for various components like Infinys Active Mediation, Provisioning system and Feeds to the third party system.
• Worked closely wif onsite, report daily status and discuss issues.
• Preparation of test data needed for the functional testing.
• Raised good number of defects.
• Writing SQL queries for data verification and backend testing.
• Worked closely wif developers to get the issues resolved.
• Prepared the test cases for the Change Requests (CRs).
• Executed the test cases for the CRs.
• Maintaining Document Versions for all the test cases.
• Responsible for User Acceptance Testing as part of the on-site team.
• Performed the re-testing of various System Integration Testing defects.
• Performed the installation of the releases to test the fixed issues.

Tools: and Technologies: IRB 2.2.34, Oracle 10g, Sun Java platform, RHEL 5

Confidential

Responsibilities:

• Performed the re-testing of various RB issues in order to accommodate the fixes in further RB releases.
• Performed the re-testing of the issues, raised by the client in the existing RB system.
• Performed the installation set up of RB releases.
• Generated Test data for various types of testing to valid, Invalid, Partial data.
• Worked closely wif development team to resolve the issues.
• Performed the configuration set up for RB feature testing.

Tools: and Technologies: IRB, Oracle 10g, Sun Solaris

Confidential

Responsibilities:

• Reviewing and analyzing the business requirements specifications.
• Test scenarios preparation and test case creation using quality center tool.
• Developed Test plan and verified content wif the team members.
• Responsible for smoke testing.
• Communicating wif onsite-team as well as testing managers.
• Performed system testing.
• Generated Test data for various types of testing to valid, Invalid, Partial data.
• Regression testing and analyzing the test results. .
• Defect tracking using MQC.
• Daily status update to the on-site testing team.
• Trained the resources in Quality team to make them work independently.
• Automation of core scenarios using QTP tool as part of regression suite.

Tools: and Technologies: J2EE, Oracle 9i, Mercury Quality Center, Total View Software.

Confidential

Responsibilities:

• Responsible for the creation of Test scenarios and Test cases.
• Responsible for creating Test data.
• Developed test cases based on the Design Documents.
• Responsible for planning and execution of 2 features.
• Tracked defects and reported bugs/issues and status reports using Web Help Desk.
• Closely interacted and worked wif the development team to discuss the issues.
• Performed Black Box Testing.
• Performed feature testing.
• Sent the daily status report to the on-site team.

Tools: and Technologies: ICOMS, Web Help Desk, AS/400, DB2, RPG, SQL/400.

Confidential

Responsibilities:

• Involved in preparation of Test Plans and Test Matrix.
• Responsible for creating Test data.
• Developed test cases based on the Project Design Document.
• Generated Test data for various types of testing to valid, Invalid, Partial data.
• Tracked defects and reported bugs/issues and status reports using Web Help Desk.
• Closely interacted and worked wif the development team to discuss the issues.
• Performed Feature testing.
• Performed Black Box Testing.
• Responsible for Smoke Testing.
• Involved in Regression Testing.

Tools: and Technologies: ICOMS, Web Help Desk, AS/400, DB2, RPG, SQL/400.