SUMMARY

• Over 7+ years of experience in working as a Quality Analyst on client - server and web-based applications for manual as well as automated testing in Financial, Insurance, Healthcare & Banking sector
• Hands-on working experience with various SDLC processes such as Agile Scrum, Agile XP, Waterfall.
• Proven expertise in following test lifecycle to ensure effective testing process - Test Planning, Test Designing, Test Development, Test Execution, and Test Evaluation
• Proficient in analyzing business requirements, functional specifications, and use case model to build Master Test Plan, Test Scenarios, Test Cases, and Test Scripts
• Extensive experience in conducting several types of testing such as Functional, Web Services, UAT, System, Integration, GUI Testing, Black Box, Stress, Sanity, and Regression Testing.
• Extensive experience in Quick Test Pro (QTP) scripting using VB Script.
• Extensive experience in Object Model, descriptive programming, sub routines, functions, actions, libraries, Logs, Exceptional Handling and Object Repository.
• Good knowledge in using soapUI for testing web services (SOAP, REST, and WSDL).
• Proficient in cross-browser testing, log analysis, and interim release testing
• Well versed in supporting User Acceptance Testing (UAT) - identifying test group, defining test data, generating status reports, and tracking defects
• Valuable experience in building Traceability Matrix (RTM) between system specifications and test cases to ensure complete end-to-end system testing and to track project status
• Ability to work on heterogeneous multi platform environments like Windows, Unix/Linux with clear understanding of file system and environment variables.
• Extensive knowledge in executing SQL queries for verification and validation of data for backend testing on various databases like Oracle, SQL Server using JOINS, Operators and conditions
• Proven expertise in building SQL queries for reporting, data testing, and data analysis
• Hands-on experience in RDBMS testing - verifying entities relationships, data objects dependencies, and data integrity rules as per ER model
• Hands-on experience in conducting and participating in test review meetings, defect-triage meetings, and JAD sessions
• Hands-on experience on test management & defect tracking tools such as Quality Center, Test Director, JIRA, Rational ClearQuest, and Bugzilla

TECHNICAL SKILLS

Specialization: Manual Testing, Automation Testing

Automated Test Tools: QTP, SoapUI, LoadRunner

Defect Tracking Tools: Quality Center, JIRA, Rally, Test Director

Databases: SQL SERVER 2008/2000, Oracle

Operating Systems: UNIX, Windows NT/2000/XP, Solaris

Programming Languages: C, C++, SQL, Java, .Net, VB

Scripting Languages: VB Script

PROFESSIONAL EXPERIENCE

Confidential, Somerset, NJ

Quality Analyst

Responsibilities:

• Involved in analyzing functional specifications and user requirements from various project related documents
• Coordinated in writing test plan, test cases for modules like Bodily Injury Liability, Property Damage Liability, and Personal Injury Protection.
• Involved in Creating and Executing test scenario based on User/functional requirements.
• Involved in various testing types like User Acceptance Testing, GUI, Sanity and Smoke, Integration testing, Regression testing, Security testing on the application under test.
• Coordinated and conducted test plan and test scenario walkthroughs with Business and other cross- functional teams
• Prepared test environments to simulate real time environment based on user specifications.
• Maintained the Traceability Matrix between Requirements, Design Components, Test Cases and Defects.
• Tested the application manually by executing Test Cases prior to Automation.
• Automated manual tests scripts using QTP for GUI, functionality, smoke and regression testing.
• Applied the data driven methodology to perform the automation.
• Worked in Agile (Scrum) methodology.
• Performed Data Integrity/ Back-End Testing by executing SQL Statements.
• Wrote and executed complex SQL queries including JOINS, Operators and conditions to validate Back-end data
• Submitted defect report using JIRA bug tracking tool, retesting the defects, validating results and communicating status and issues of the defects.
• Submitted weekly status reports and weekly targets to the Team Lead.
• Actively Participated in weekly meetings and walkthroughs.

Environment: Java, VBScript, JIRA, Oracle11, PL/SQL Developer, Windows 2000, QTP 11.0.

Confidential, Burbank, CA

Quality Tester

Responsibilities:

• Involved in analyzing functional specifications and user requirements from various project related documents.
• Attended JAD Sessions with Business Analyst, Development Team Manager and SME’s.
• Created test plans based on functional specifications and user requirements.
• Identified Test Scenarios and Test cases for Functional, System, Integration, Regression, Acceptance, Database testing etc.
• Coordinated and conducted test plan and test scenario meetings with Business and application development groups
• Prepared test environments to simulate real time environment based on user specifications required for various types of testing to provide bug free application
• Maintained the Traceability Matrix between Requirements, Design Components, Test Cases and Defects.
• Performing ad hoc SQL queries for troubleshooting defects or for getting the required result (e.g. Joins tables, Insert new rows, Update or delete records and much more)
• Performing back end testing using SQL queries to check the Data Integrity.
• Updating tables changing the logical dates by using SQL queries in SQL server.
• Verify migration of data from old tables to new tables; verify that all the appropriate constraints and dependency has been implemented.
• Performed API testing to validate request and responses sent to vendor, tested REST API with vendor communication.
• Responsible for creating and validating test data for various testing purposes.
• Performed Data Integrity/ Back-End Testing by executing SQL Statements.
• Reported the defects and assigned Severity based on the defect found using RALLY.
• Participated in walkthroughs and weekly meetings with the management team.

Environment: RALLY, Oracle, SQL server 2008, HTML, Java J2EE, UNIX, XML, HTML, Windows XP/7, Web Services

Confidential, Phoenix, AZ

QA Engineer

Responsibilities:

• Formulated detailed test plans, test cases and created test procedures by actively participating in project meetings and walkthroughs.
• Helped in the creation and implementation of a viable testing routine for both the New Business team and the Endorsement team, keeping in mind all the constraints involved.
• Extensively tested the Graphical User Interface components and conducted Functional and Regression testing for each build.
• Performed extensive Positive and Negative testing, so as to crack any defect that could exist, thereby helping to create an as-perfect, error-free, end product.
• Tested complete business flow from Web Portal Systems and its interaction with SAP, Oracle, CRM, SAP and e-Commerce systems.
• Performed POS based on Business Requirements and PerformedFunctional Testing, Regression Testing, Integration Testingon POS usingQTP.
• Created and executed SQL queries to verify backend system data validations with databases like Oracle, Siebel, and SAP R/3.
• Performed Test Script Execution by using QTP. Automated scripts created for execution of large number of claims for using the concept of Parameterization by using Data Tables as the base and on the concepts of Regular Expressions
• Created a single huge shared object repository for all the different modules by using the Object Repository Manager. QTP framework design and owner of automation resources like Shared Object Repository, Functional Library.
• Custom functions developed on an as-needed basis for automated test scripts by using VB scripting.
• Tested web services developed on various platforms (Java, Siebel and SAP) and tested those using Web services testing tools (soapUI).
• Familiar with XML Schema's and parsing techniques and analyzed SOAP XML messages.
• Created Functional Libraries by creating subroutines to call functions in between the script which makes the script more impressive and shorter.
• Extensively used the Object Spy for Identification of the Objects and to figure out the methods for the Objects with different properties.
• Created External Actions to make use of them in all the different scripts created means for different kinds of claims.
• Proficient use of Quality Center to log and track defects and to keep track of the business requirements.
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases.
• Assisted in UAT testing, helping logging and tracking of defects.

Environment: HP Quality Center, QTP, VB Script, SAP Portal, e-Commerce, Oracle (Toad), soapUI, HP Service Test, Java / J2EE, Siebel (Web Services), SAP ERP, BW, Informatica, POS, DTR (Change Management), XML, HTML

Confidential, Hartford, CT

Test Engineer

Responsibilities:

• Coordinated in writing test plan, test cases for modules like Bodily Injury Liability, Property Damage Liability, Personal Injury Protection, Uninsured Motorist Coverage, Hired Automobile Coverage and Comprehensive Damage.
• Involved in Creating and Executing test scenario based on User/ functional requirements.
• Involved in various testing types like Functional, User Acceptance Testing, Integration testing, System and Regression testing on the application.
• Prepared user requirements and developed business and technical spec’s accordance to business rules.
• Tested the application manually by executing Test Cases prior to Automation.
• Involved in Data validation for Whole Application.
• Assisted various members of the project team including development, technical and business team members to resolve issues, retesting the defects, validating results and communicating status and issues.
• Involved in verifying quote and binder letter and are generated, checked whether they are meeting business requirements/standards.
• Reported coverage failure rates then provided builds and released summaries to the project development team.
• Developed a system test model, including test conditions, scripts and cycles for a given project within a release.
• Performed Back-end testing using SQL queries to validate the data at the backend.
• Conducted data driven test using QTP.
• Submitted weekly status reports and weekly targets to the manager and performed timely escalations to the management.
• Documented the Defects using QC and tracked them to completion by communicating and co-coordinating with the development as well as the support group
• Actively Participated in weekly meetings and walkthroughs.

Environment: Java, VB Script, Oracle, Windows 2000, UNIX, Quality Center, Quick Test Pro.

Confidential, Louisville, KY

QA Consultant

Responsibilities:

• Created Test Plan and Test Strategies to define the Objective and Approach of testing the product
• Developed manual test cases and managed them in Test Plan module of Quality Center and mapped all test cases to the business requirements/rules after analyzing the Specification document.
• Conducted manual execution of test cases, evaluated the results with actual results and logged the defects to ensure the application is functioning in a stable way.
• Performed system Smoke Testing as entrance criteria for released build to QA.
• Performed functional, System, Integration, User Acceptance Testing, Navigation, Alignments, links, validation, Session management, cookies, Authentication, company specific colors, privacy policy using different web browsers.
• Performed Search Response time, Pagination and Count on Providers Results.
• Involved in Web Services testing by validating the data in XML using SOAP UI.
• Wrote SQL Queries to count the number of Providers count displayed per page and exact data for particular provider.
• Generated various Test Reports/Test Metrics such as Test completion, Test execution, Defect reports, Requirements traceability matrix etc.
• Involved in Application rollout by testing the application after install in production environment.
• Involved in Production support by analyzing issues and help developers by creating test cases, test data and testing the fixes.
• Contributed to researching technologies to in corporate into testing to improve QA efficiency.

Environment: Test Director, .Net, Microsoft Visual Studio, AJAX, SQL Server, XML, VSS, Soap UI, WSDL