TECHNICAL SKILLS:

Methodologies/Test Methods: RUP, AGILE, Waterfall, Iterative, RAD, White Box, Black Box, Regression, Integration, UAT, System Testing, Unit Testing

Business Modeling/Test Tools: QTP, Rational Rose, HP Quality Center, WinRunner/Test Director, Rational ClearCase/Requisite Pro, Compuware QA Director/Hiperstation, Test CompleteProject Management: MS Suite, SharePoint, JIRA, Version One

Design Architecture / OS: Windows, Unix, TSO/JCL, IBM Mainframe, Windows/XP,AS400

Languages / Technology: C++, XML, SQL, Adobe Flex, COBOL, Assembler, CICS, PL1, VB, .NET, JAVA

Databases and Testing: SQL Server, Oracle, DB2, MS Access, IMS, VSAM, Test Director, Quality Center, Clear Quest, ENDEAVOR, Pan valet, FILEAID, Shell Scripting

Industries: Consulting, Insurance, Leasing, Catalog Ordering, Retail, Insurance and Telecom, Credit Card, Order Entry, Sales, Claims, Trading, .Com

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Create test cases in Rational Tool Suite.
• Create and execute test cases per Project Specifications.
• Report defects in JIRA
• Create QA deployment Documents
• Participate in daily AGILE meetings.
• Participate in bi - weekly sprint planning meetings.
• Assist QA Lead in creating and upholding QA processes.
• Managing junior level QA resources.

Tools: / Technologies:Windows, JIRA, Java, .NET, XML

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Create test cases in HPQC.
• Execute test cases per acceptance criteria.
• Verify Portal changed in QA, Staging, IT and Production environments
• Report defect in JIRA and Version One
• Create QA deployment Documents
• Participate in daily SCRUM meetings.
• Participate in bi-weekly sprint planning meetings.
• Assist QA manager in creating and upholding QA processes.
• Managing /Onboarding junior level QA resources.

Tools: / Technologies: Windows, JIRA, Java, .NET, XML

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Develop test strategies and devise test plans to meet business requirements.
• Identify the tasks and resources needed to ensure software meets requirements before go-live date.
• Create test processes: test automation, QA process, performance testing and regression testing.
• Develop Test Plans, Test Requirements and Test Cases.
• Create implementation schedule for releases.
• Manage walkthrough’s for release items and release documentation.

Tools: / Technologies: Windows, JIRA, Java, .NET, XML

Confidential, Chicago, IL

Sr. QA Engineer

Responsibilities:

• Supervise a group of Software QA Engineers.
• Managed off shore QA team.
• Plan, organize, document and lead testing efforts for multiple projects.
• Represent QA in Inter department meetings.
• Develop testing assignments and monitor progress to ensure meeting aggressive schedules.
• Develop, design and maintain appropriate test documentation including Quality Plans, Test Plans, Test Requirements and Test Cases.
• Actively engage with Developers to re-create and correct defects.
• Drive identification and implementation of ideas for team and process improvement.

Tools: / Technologies: Windows, Excel, SQL, SharePoint, DB2, ASP, Java, .NET, XML

Confidential, Chicago, IL

QA Contractor

Responsibilities:

• Manually tested front and back end web based application.
• Managed off shore QA team of four.
• Analyzed data and code during white box testing.
• Executed Shell scripts and SQL queries to retrieve data from data base.
• Resolved problems identified during testing.
• Created test scripts for system test based on related requirements and designs.
• Reported defects found during all phases of testing using Rational Clear Quest.
• Wrote SQL queries to retrieve test data for the front end application.

Tools: / Technologies: MS-Word, Excel, SQL, DB2, Shell, HTML, .NET 2.0, ASP, Java, Rational Toolset, Clear Case, Clear Quest, AS400

Confidential, Chicago, IL

Senior Application QA Engineer

Responsibilities:

• Led Weekly Analytics Regression team to formulate new automated VB scripts for web based system.
• Prepared QA requirements document and test plans according to each business requirement.
• Identified and created test cases from the gathered user requirements.
• Conducted testing using Test Complete automated testing tool for front end financial application.
• Prepared maintenance documents for defects, processes and enhancements for quarterly releases.
• Analyzed data patterns during white box testing.

Tools: / Technologies:Word, Excel, Traceability Matrix, SQL, JAVA, .NET, TestComplete, Twiki documentation, RPD Defect management tool

Confidential, Chicago, IL

Lead QA

Responsibilities:

• Prepared test plans & wrote test cases for white box testing.
• Managed
• Worked with other team members on organizing test plans UAT testing.
• Wrote SQL queries to retrieve data from SQL server data bases
• Conducted testing using Test Director and in-house manual testing tools.
• Led the UAT cycle to verify complete and rigorous testing of requirements.
• Identified and created use cases from the gathered user requirements and prepared a comprehensive Business Requirement Document.

Tools: / Technologies: MS-Word, Excel, Access, Power Point, SQL, Traceability Matrix, Test Director, SQL Server, SharePoint, HTML, .NET, JAVA

Confidential, Chicago, IL

QA Contractor

Responsibilities:

• Verified course content, scoring, and overall functionality of a web-based learning system.
• Wrote testplans based on functional specifications for front and back end testing.
• Created test scripts too support test plans for white box testing.
• Re-tested original problems identified during all phases of testing.
• Logged and tracked defects in Test Director during all phases of testing.
• Managed team in test-case generation, test execution, test result analysis, tracking and reporting bugs
• Prepared testing application design with systems team.
• Coordinated the onshore and offshore teams for test designs and test procedures.

Tools: / Technologies: MS-Visio, Word, Excel, Power Point, .NET, HTML/DHTML, SQL, Oracle, Clear Quest, Clear Case

Confidential, Naperville, IL

Lead QA Analyst

Responsibilities:

• Coordinated and analyzed test plans, test scenarios, user acceptance conditions and test requirements.
• Worked with clients to collect and identify functional, technical, and business requirements.
• Analyzed existing testing and business requirements.
• Coordinated with technology and business teams for review and signoff of requirements.
• Assisted with deployment of applications.
• Worked along with the development team to communicate requirements, defects and enhancements.
• Created test scenarios for HIPAA requirements and compliancy.
• Identified major electronic claims transmission problem causing claims transmission failure.
• Wrote testing documentation for EDI X12 transactions 834,835, 837, 820 and 270.
• Prepared maintenance documents for defects and enhancements.

Tools: / Technologies / Methods: Rational Rose, Requisite Pro, MS-Word, MS-Excel, Test Director, Crystal Reports, SQL, HTML, .Net 2.0

Confidential, Chicago, IL

Lead QA Analyst

Responsibilities:

• Tested the GUI functionality according to the guidelines of the test plans.
• Led test team in creating the originally regression test bed.
• Executed regression testing, system testing, Integration testing, stress testing and functional testing using Mercury tool suite.
• Ensured projects were delivered on time and within budget.
• Worked closely with key Business teams in determining requirements, timelines and development in Claims systems.
• Engaged in business analysis with developers and project managers to resolve issues within the business.
• Developed the UAT plan and conducted walkthroughs for end users.
• Trained new staff on the QA SOP’s process and system architecture.
• Conducted weekly status meetings and ensured the progress of work as per deadlines for each release.

Tools: / Technologies: Mercury Tools, RUP, Test Director, QTP, .NET, Java, FTL, HTML, XML, VB Script

Confidential, Chicago, IL

Senior Program Analyst/Project Leader

Responsibilities:

• Maintained and supported programs for the claims payment system.
• Developed software programs for Illinois - Texas merger.
• Managed and updated databases related to IRS reporting of claims.
• Assisted the system architect in preparing application designs.
• Led projects, allocated and managed resources.
• Managed the work of less experienced staff.
• Developed and managed all appropriate project management documents.
• Created project plan, resource estimates and project budgets.

Tools: / Technologies:COBOL, DB2, CICS, SQL, XML, MS Word, Excel, Power Point, Test Director, RUP