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Sr.qa Analyst Resume

4.00 Rating

Charlotte, NC

SUMMARY

  • Over 8 years of IT experience in manual testing of Client Server & Web Applications as a Quality Assurance Analyst.
  • Extensive experience working in various domains like Banking and Finance, Insurance, industries with strong business and functional knowledge.
  • Experience in Software Development Life Cycles (SDLC) and (STLC): Agile (Scrum) Iterative, V - model and Waterfall methodologies.
  • Preparing different test case documents like system / integration /User Acceptance test cases and test scenarios fulfilling the business requirement of the system.
  • Understanding and experience working on a variety of technologies Including SQL, HTML, CSS, JAVA SCRIPT and XML.
  • Developed Test case Repository that contained the pool of Regression Test Cases of the business critical components for building the Automated Regression Test suites in QTP
  • Performed Integration, Functional, Smoke, Exploratory, Security, GUI, Sanity, Regression, System and User acceptance Testing.
  • Highly skilled and experienced in Agile Test Methodology for diverse requirements as well as Waterfall Test Methodology.
  • Experience in managing the entire quality process management, administration and testing of application-based system using Quality Center, JIRA
  • Experience working with databases like Oracle, MS SQL Server, Access.
  • Experience in developing Requirements Traceability Matrix (RTM) mapping requirements to test cases.
  • Have good experience in performing Verification and Validation activities which includes preparation of test scripts, step-by-step execution, consolidation and reporting bugs & defects.
  • An astute planner with exemplary communication, relationship management, analytical and organizational skills.
  • Experience in manual testing of Client/Server and web applications.
  • Participated in Estimate calls, Story walkthroughs Retrospection meeting and daily stand up calls with client and project teams.
  • Experience working on QTP from HP for client-server and Web-based applications
  • Hands on experience of defect reporting into the bug tracking system such as Mercury Quality Center(QC)/Test Directory
  • Have knowledge on QTP automation testing procedures.
  • Preparation of Test-Bed out of the BRD documents.
  • Produced timely Testing Metrics and Summary Reports for project management and the quality assurance manager throughout testing life cycle
  • Having SFDC experience as IT Quality Assurance for small to large projects.
  • Comprehensive understanding of the software development lifecycle.
  • Strong skill set/experience in planning, preparing, executing functional, integration, end-to-end test scenarios across multiple systems.
  • Knowledge of Iterative and Agile test methodologies, SQL skills, Strong organizational skills, written,oral communication skills and problem solving skills

TECHNICAL SKILLS

Automation Tools: Quick Test Professional (QTP)11.0,10.0,9.5,9.2, Quality Center(QC) 11.0,10.0,9.5,9.2, Win Runner 7.8/7.6/7.5, Load Runner7.8.9.0.

Testing Methodologies: Manual Testing, Automation, Functional, UAT, Regression using V-Model, Waterfall & Agile

Scripting Language: VB Script, HTML,CSS and XML, Java

Databases: Microsoft SQL Server 2000/2005/2008 , Oracle8i/9i, MS Access

Operating Systems: Windows 2003/ 98/ 95/ XP, MAC OS-X, MS-DOS

Testing Tools: Test-Bed generator tool, Rational Cleat Quest, Quality Center, Remedy ARS, Team Track

Bug Tracking Tool: Bugzilla, JIRA,ALM

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

Sr.QA Analyst

Responsibilities:

  • Understanding/analyzing customer’s functional requirements and estimating the effort.
  • Prepare Test Strategy, Test Plans and Test Cases.
  • Developed user defined functions using VBScript in QTP
  • Created functional test scripts using QTP with Hybrid framework for web applications.
  • Responsible for creating the traceability matrices to effectively tracking the test cases as per the requirements.
  • Responsible for conducting Weekly Status meetings, Monthly checks Point, Defect Triage Meetings and representing QA in Weekly Project Status meetings.
  • Responsible for developing Test Plan, Test Cases and Test Scripts for manual testing.
  • Review & Execute Test Cases manually.
  • Executed test cases manually as well as using automation tool (HP Quick Test Professional (QTP)), identified and communicated the defects to the defect resolution committee using HP Quality Center (QC).
  • Conducted regression testing and interacted with developers to resolve the issues and re-test.
  • Experience in Defect tracking and reporting to improve communication and reduce projects delay using HPQC.
  • Performed functionality testing of the web page objects such as HTML links, HTML images.
  • Reviewed and analyzed executed test results with business analyst for coverage analysis.
  • Coordinated regression testing with external applications from outside the program and managed test environments for different technologies.
  • Experience in planning, preparing, executing functional, integration, end-to-end test scenarios across multiple systems.
  • Managed Requirements, Test plan, Test cases and Test automation scripts using HP Quality Center to facilitate Traceability.
  • Comprehensive understanding of the software development lifecycle.
  • Developed descriptive programming and Recovery Scenariosin QTP.
  • Expertise in automating end-to-end test cases in QTP.
  • Developed automated test scripts using VB Scripts to perform Functional and Regression Testing.
  • Executed the transactions manually and verify the Back-end functionalities. Performed through Database functionality tests and verified the Business Logic Implementation by constructing and executing several SQL statements.

Environment: QTP 11.0, QC 11.0, SQL Server 2005, SQL Server 2008, Windows XP/2003, Windows 7, HTML, VB Script, HTML, XML, Windows, Linux

Confidential, Nashville, TN

Sr. QA Analyst

Responsibilities:

  • Analyzed the design documents and wrote test cases for business function testing, conversion testing, end to end testing and UAT.
  • Developed and maintained test suites and test scripts.
  • Assisted in preparing test plans, test procedures and provided feedback to management on test strategies.
  • Involved in windows testing, functional testing, interface testing, regression testing, smoke testing, conversion testing end to end testing and UAT.
  • Executed test cases manually as well as using automation tool (HP Quick Test Professional (QTP)), identified and communicated the defects to the defect resolution committee using HP Quality Center (QC).
  • Involved in all the phases of Software test life cycle.
  • Executed test cases manually as well as using automation tool (HP Quick Test Professional (QTP)), identified and communicated the defects to the defect resolution committee using HP Quality Center (QC).
  • Executed test scripts in regression and smoke test using QTP.
  • Developed user defined functions using VBScript in QTP
  • Developed reusable actions, Shared Object Repositories and Recovery Scenariosin QTP.
  • Assisted in automating end-to-end test cases in QTP.
  • Involved in conversion/migration testing and reports testing using SQL and EDW.
  • Created and executed test cases to validate ETL process.
  • Verified that all projected data is loaded into the data warehouse without any data loss and truncation and data is transformed correctly according to business requirements and mapping rules.
  • Identified data mapping issues and communicated to the functional team leads using JIRA.
  • Validated the data generated by Crystal Reports with the data in the database by writing SQL queries for the reports.
  • Involved in retest of application defects and conversion defects.
  • Involved in DRC meetings to triage issues.
  • Experience in planning, preparing, executing functional, integration, end-to-end test scenarios across multiple systems.
  • Assisted in tracking build releases and defect fixes.
  • Knowledge of Families First/TANF, SNAP/FS, Child Care, TennCare Medicaid and TennCare Standard policies.
  • Tested Disaster, Service center, Claims, Appeals, Quality Review (QR) and Account Receivables (AR) processes.
  • Tested interfaces (IVR, EBT, TCSES and SSA), batches, alerts, notices (including HIPAA notices) and reports in end to end testing.
  • Created various incoming interface mock-up files and executed interfaces using WinSCP and Putty for End to End testing.
  • Developed reusable actions, Shared Object Repositories and Recovery Scenariosin QTP.
  • Executed test scripts in regression and smoke test using QTP.
  • Tested application for Section 508 compliance.
  • Tested web portal and assisted in web-services/web API testing using SOAP UI.
  • Prepared workflows/activity diagrams in MS Visio for business function processes.
  • Documented process for budget calculation and renewals of Medicaid and Families First Prepared training manuals for claims, referrals, AR and appeal these were used by new hires.
  • Advised project teams on testing tools and test environments.
  • Tracked daily progress and reported the status to management through burn down charts.
  • Provided feedback to management on test strategies.
  • Participated in review and approval process of project deliverables.
  • Assisted in analyzing quality assurance metrics.
  • Generated various ad-hoc reports in Excel.

Environment: QTP 11.0, Quality Center 11.0, VB Script, SQL, Java, Oracle, TOAD, WebSphere, HTML, XML, Windows, Linux

Confidential, Cleveland, OH

Sr. Lead QA Analyst

Responsibilities:

  • Working as QA Test Lead for Titan Insurance project for special type of Insurance feature Accident Forgiveness and Minor Violation Forgiveness
  • Create Quote for Auto Insurance application with different state.
  • Create Policy for different type of Vehicles (Personal and Commercial).
  • Create Policy Endorsements, reinstatement (cancelled policy), Cancel policy manual using ViperJ Application.
  • Executed test cases manually as well as using automation tool (HP Quick Test Professional (QTP)), identified and communicated the defects to the defect resolution committee using HP Quality Center (QC).
  • Executed test scripts in regression and smoke test using QTP.
  • Developed user defined functions using VBScript in QTP
  • Expertise in automating end-to-end test cases in QTP.
  • Prepare & Run Nightly to activate the policy to check background verification, driving history, DMV accidental history from department of Insurance.
  • Create / Update Test plan and prepare Test Procedure.
  • Enrolled members through online screens and EDI 834 Transactions to Facets.
  • Followed the HIPAA implementation guides for preparing the EDI files.
  • Identify Test Scenarios and Execute System Test cases (System Testing) & Integration testing.
  • Mange test cases and defect logging in Application Lifecycle Management (HP ALM).
  • Identify GAP analysis and Change Request requirements.
  • Create SQL Query for data verification and Validation.
  • Security Testing (Authentication depends on agents)
  • Testing the Message Center application between Customer Center/Service Center to Agent/customer.

Environment: QTP 11.0, Quality Center 11.0, HP ALM, HTML & XML/XPath, AS400, Oracle SQL Developer 1.5.4., HTML, XML, Windows, Linux

Confidential

Sr. Lead QA Analyst & Project coordinator

Responsibilities:

  • Played multiple role as QA analyst involve to decide scope of all the requirements for the projects by interacting and holding sessions with Business partners and Developers
  • Worked as View Test Lead to implement test objectives for the web based UI application in Phase0.
  • Analysis of requirements and working on change requests received from customer.
  • Works with the Project Manager and other technical leaders to establish time tables and agree on a Quality Assurance plan for the implementation.
  • Analyze the System Specification Documents and Functional Design Documents
  • Extensively involved to get done review of the Requirement, High level scenario and Test cases through project vendor for client in phase 1 project.
  • Worked on QA issue prioritization and resolution facilitation.
  • Participated in pears review meetings and walk through of the requirement, high level scenario with the Business and Tech team.
  • Facilitates weekly Quality Assurance meetings and maintains agenda.
  • Written detailed Test Plan for the Application under Test (AUT) to cover overall application functionality
  • Drive System/Front End/Integration/Data Driven/ User Acceptance/ Functionality Testing
  • Prepared Test Plans, Test Case for Integration, Regression and Acceptance testing
  • Tested web services and testing application Manual and Automate on different browser Mac, IPAD Safari, IE8, IE9, Firefox, Google chrome, Android tablet
  • Modified the 834 file and then checked if the eligibility enrollment is properly loaded onto Facets
  • Involved in testing the EDI transactions 834, 837, 835 conversion to Facets
  • Prepared Use cases and Test data Matrix and mapping test cases accordingly.
  • Worked with Store team to determine Store procedure to map view requirement.
  • SQLs are written using QMF to query the DB2 database on mainframe
  • Tested whether the front-end values are correctly storing in the back end database by writing the SQL queries.
  • Involved in web services testing SOAP UI.
  • Coordinates performance testing and ensures that performance standards are communicated and documented.
  • Attend everyday meeting with Test Data and Environment team during system testing
  • Extensively involved in WOR ROOM with Tech team, Case Managers, Triage team, Test managers, Directors and Business Partners to resolve critical issues and defect to meet the deadlines.
  • Co-coordinate with Performance team to check the website load on different browsers
  • Worked closely with Automation team to determine Automation scripts.
  • Responsible for testing application in outside Confidential network during driving UAT.
  • Responsible for daily scrum-stand up and weekly status meetings showing progress and future testing efforts to the QA Manager

Environment: QTP 11.0, Quality Center 11, Oracle 10g, Java, Test Plans, Test Cases, HTML & XML/XPath, Web service, SOAP UI, Windows 2000, HTML, IBM DB2

Confidential

QA Analyst

Responsibilities:

  • Performed Integration, Functional, GUI testing and Involved in Regression testing on each build during the various phases of the application.
  • Responsible for conducting Weekly Automation Status meetings, Monthly check Points, Defect Triage Meetings and representing QA in Weekly Project Status meetings, Bi-weekly Portfolio Meetings.
  • Created the detailed test plan and test cases from the User Stories that are selected for implementing in the Current Sprint.
  • Coordinated regression testing with external applications from outside the program and managed test environments for different technologies.
  • Managed Requirements, Test plan, Test cases and Test automation scripts using HP Quality Center to facilitate Traceability.
  • Developed descriptive programming and Recovery Scenariosin QTP.
  • Expertise in automating end-to-end test cases in QTP.
  • Developed and executed Test scripts Using QTP10.0.
  • Developed automated test scripts using VB Scripts to perform Functional and Regression Testing.
  • Created Data Driven and parameterized automated test scripts using QTP Actions and VB Script functions and worked with Check Points.
  • Took the ownership for maintaining the QTP Object Repository.
  • Created and executed SQL queries to fetch data from SQL developer database to validate and compare expected results with those actually obtained.
  • Coordinated with the developers for code walkthrough and inspection for static testing.

Environment: Quick Test Professional, Quality Center, Agile, MS Office, SQL Server 2008, Windows XP/2003.

Confidential

QA Analyst

Responsibilities:

  • Developed, Enhanced, and Maintained automated testing scripts with Quick Test Pro for Regression, Integration, and system Testing.
  • Used Parameterization for using various data to test the application.
  • Enhanced scripts by putting standard, bitmap, and database checkpoints using Quick Test Pro.
  • Responsible for conducting Weekly Automation Status meetings, Monthly check Points, Defect Triage Meetings and representing QA in Weekly Project Status meetings, Bi-weekly Portfolio Meetings.
  • Involved in Database Testing with SQL and Analyzing the Results through Regression Testing.
  • Developed and executed integration test scenarios.
  • Executed test scripts in regression and smoke test using QTP.
  • Developed user defined functions using VBScript in QTP
  • Performed Business Process Testing (BPT) using QTP.
  • Produced timely Testing Metrics and Summary Reports for project management and the quality assurance manager throughout testing life cycle for use in gauging testing status and identifying any course corrections needed to ensure adequate coverage and quality.
  • Designed the reusable and modular action components for the eAWR application using QTP.
  • Identified defects, retested defects using defect Tracking and Reporting software’s defects using Team tracker during various phases of testing.

Environment: QTP, QC, Team tracker 5.1, VB script, .Net, Windows XP/2003, Microsoft SQL server 2005.

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