PROFESSIONAL SUMMARY:

• 7 years and 9 months of experience in Quality Assurance and Software Testing, majorly in Healthcare and Banking domain
• Excellent skills in creating Test Plan and Test Case design
• Vast experience on Testing Claim and in Health care domain
• Experience in testing Client/Server and Web - based Applications
• Expertise in Bug reporting tools such as HP ALM, HP Quality Center, IBM ClearQuest
• Proficient in User Acceptance testing of applications
• Very good experience in Back-End Testing using SQL to validate the consistency of data.
• Vast knowledge on Test deliverables such as Test Requirement, Test plan, Test case, Requirement Traceability Matrix (RTM), Test Summary Report
• Ability to create the Risk analysis for test items and their mitigation plan
• Maintaining Testing Status Tracker like Daily execution status, Weekly status Report
• Experienced in conducting Defect triage meeting with development team, vendors
• Have knowledge to publish defect summary report and graphs using HP ALM
• Hands on experience on following on open issues and defects, and bringing them to closure
• Strong Knowledge on MS Office suite and MS Project.
• Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, User Acceptance Testing, Business Acceptance testing, Program Testing and End to End Testing.
• Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7, Mac OS
• Extensive knowledge of SDLC and Agile methodologies
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments
• Good team leader and Player and can work independently with minimal or no supervision
• Ability to multi-task, prioritize and work with strict timelines for deliverables while paying attention to details
• Good problem-solving, judgment, and decision-making skill
• Effective Time management skills and consistent ability to meet client deadline.
• Excellent interpersonal, communication and presentation skills with an attitude to bridge the gap between team members and the client.
• Have experience in working large programs with multiple vendor involved
• Experienced in working onsite-offshore delivery model
• QA lead experience in Data Migration projects
• Have knowledge on Creation of State of Work (SoW) an Test Estimation
• Experienced in working Professional, Inpatient and Outpatient claim processing
• Experienced in Partner to Partner testing for ITS Claims
• Have good knowledge of HIPAA 5010 versions
• Experienced on ICD 9 and ICD 10 codes.
• Experienced on Claim processing in Facets
• Profound understanding of insurance policies like HMO and PPO and proven experience with HIPAA 5010 EDI transaction codes such as 834(Member enrollment), 835(Payment/remittance advice), 837(Health care claim)
• Experience in Medicare and Medicade
• Proven Leadership qualities.
• Got and Recognition for my contribution towards project
• Total years of experience 8 years and 6 months.

TECHNICAL SKILLS:

Test Management Tools: HP ALM, IBM ClearQuest, QC, Facets, EDI.

Operating Systems: Windows 95/98/XP/2000/2003/Vista/7, UNIX

Programming Language: C, C++, SQL

Database: MS SQL Server, Teradata, ORACLE

Applications: MS Project, MS Visio, MS Office, Adobe Photoshop, WinSCP, Lotus Notes.

Web Technologies: HTML, XML, SOAP, J2EE, ASP.NET, Web Services, TCP/IP, SQL PLUSProcess Improvement

Methodologies: Process Modeling (MS EXCEL, Web), Root Cause Analysis

PROFESSIONAL EXPERIENCE:

Confidential, Sterling, VA

Quality Assurance Analyst & Test Lead

Environment: JAVA, MS SQL, MY SQL

Responsibilities:

• Requirement gathering from client and preparing Test requirement documents
• Attended JAR session to understand the complex business and functional requirement, clarifying understanding from testing point of view
• Worked with QA team for preparing Master Test plan which includes Testing scope, out of scope, types of testing, Schedule, risk, issues, mitigation plan and defect management plan
• Proposed Testing methodologies for Multi-vendor environment
• Worked on Coordination with Offshore team to make sure that all deliverables are on time and accurate.
• Obtaining sign off from Test deliverables from project team and business SME
• Different testing methodologies were used like Functional Testing, Smoke testing, Regression testing, System testing, UAT testing
• Sharing the deliverables like Weekly status report and Daily Defect reports.
• Defined new defect triage process to handle defects across multiple application
• Defect prioritization and follow up on high priority defects
• Knowledge Management:, presentations, technical reports & documentation
• Project transition document for production support team
• Innovations and New Ideas on Testing processes

Project Name ITS NASCO Release 12.0 and 13.0, Enterprise Correspondence and Combined SIT.

Confidential

Quality Assurance Analyst & Test Lead

Environment: NASCO and Blue2, HP Exstream

Responsibilities:

• Requirement gathering from client and creating understanding documents based on clarifications and documents.
• Worked on SDLC Methodology.
• Worked with QA team for preparing Estimates and Statement of Work (SOW).
• Creation of the Manual Test plan and reviewing it with the Project Stake Holders.
• Created Test Scenarios and Test Cases and reviewing it with the team.
• Coordination with the Test Data Management team for Test Data.
• Executing the test cases and preparing Test Execution Report.
• Performed Manual Testing, which involved Smoke testing, System Integration Testing, Regression Testing and User Acceptance Testing.
• Providing the Weekly Status Report.
• Creating Defect Reports and attending the triage.
• Worked on Coordination with Different plans (Other BCBS plans) and Clients.
• Task allocation & Tracking with Offshore team.
• Creation Of Test Closure report and Lesson Learnt document.
• Knowledge Management:, presentations, technical reports & documentation
• Innovations and New Ideas on Testing processes
• Creation of Transition document Project support team
• Assistance to project supporting team for queries on new added functionality
• Testing Support on Production Go-live weekend

Confidential, New Jersey

Quality Assurance Analyst & Test Analyst

Environment: NASCO, EDI, Facets, Quality Center, Burgess and Ingenix Pricing system.

Responsibilities:

• Requirement analysis from Business Requirement Document and Functional Requirement Document.
• Creation of Test Requirement document.
• Worked with QA team for preparing Estimates
• Creation of Test Plan, which includes Testing Scope, Schedule, Strategy, Risk and Mitigation Plan.
• Creation of Test Cases and review with Business Users and Project Team.
• Uploading the requirement and test cases to Quality Center.
• Creation of Requirement Traceability Matrix and mapping Business requirement, functional requirement, Test requirement to Test cases.
• Researched on the Third party tool like Burgess System and preparing the Test Data.
• Executing the test cases and providing the daily status Report.
• Creation of Defect Report and reporting the issues.
• Conducting Defect triage meeting with developer and other key project team members.
• Worked on Coordination with Client and Offshore team to get the accurate deliverables on time
• Performed Smoke Testing, System Integration Testing, and Regression testing and End-to-End testing.
• Provided extended support to the User Acceptance team.
• Knowledge Management:, presentations, technical reports & documentation
• Innovations and New Ideas on Testing processes
• Except Project work supported Auditing like MAR and SOX Testing.
• Production Go-live support of the weekend on release basis
• Testing of adhoc scenarios in Production

Confidential

Quality Assurance Analyst & Test Analyst

Environment: Mainframe based WGS and STAR system for .

Responsibilities:

• Requirement gathering from business user prospective and Creation of Testing understanding document
• Preparation of ROM estimation, final Test estimation and schedule
• Creation of master test plan
• Test case design and review with Business for feedback
• In corporation of feedback in Test plan and Test cases
• Test Data management plan and coordination with Release management team and Environment team for Test environment build up
• Traceability Matrix update to map test cases with Requirement
• Smoke Testing in New Test environment, access request for team members in Test environment
• Performed Functional Testing and Program testing with in coordination with other testing team within CARS program
• Running JCL jobs for different state sponsored business for validating successful creation of Members.
• Published Daily and weekly Test execution, update Testing dashboard and report to senior leadership
• Attending defect triage meeting to prioritize testing defects and getting the ETA from development team
• Creation of Test summary report for Functional Testing and Program testing
• Testing lessons learnt document update and sharing it with Project team members
• Defect root cause analysis to find out any knowledge gap
• Worked on Change request test estimation

Confidential

Test Analyst

Environment: Mainframe based WGS and STAR system for mainly claims.

Responsibilities:

• Requirement Analysis and creation of understanding document.
• Creation of clarification tracker and obtaining the issue clarification from Peer and Test manager
• Creation of Test strategy document and review with Test manager
• Creation Test cases and uploading them into IBM ClearQuest
• Review of test cases for peers
• Requirement traceability matrix to ensure testing coverage
• Creation of Test data request sheet and sending the test requirement document to TDM (Test data management team)
• Played the role of Knowledge manager to educate new team members on claim processing and system within WGS and STAR.
• Validating of EDI 837 and 834 files using X12 validator
• Performed smoke testing, System integration testing, Risk based testing for high priority scenarios, Regression testing
• Generate Test Result Summary Reports.
• Defect root case analysis
• Conducting Brainstorming sessions and creation of Lessons Learnt document

Confidential

Test Engineer

Environment: Finacle Product testing

Responsibilities:

• Performed product Requirement Analysis
• Creation of Product test plan document and review with Subject matter expert
• Test case creation and uploading them to Quality center
• Creation of Test data for Test execution
• SQL scripting for querying Database and unit testing the Test scripts
• Performed Backend testing, Integration testing between backend and frontend application
• Generate Product Test summary report.
• Coordination other project teams for validating the program test defects
• End to end testing support
• Product Test support for higher Test environment