SUMMARY

• 8+Years of Professional experience as a QA Analyst/Tester in Healthcare Industry.
• Extensive experience using automation tools - Win Runner, QTP, Load Runner, Quality Center.
• Experience in managing the changes in requirements by Unified Change Management Tools (UCM) like Rational Clear Quest.
• Profound understanding of health insurance policies like HMO and PPO and proven experience with HIPAA 4010 EDI transaction codes such as 270/271 (inquire/response health care benefits), 276/277 (Claim status), 834 (Benefit enrollment), 835 (Payment/remittance advice), 837 (Health care claim).
• Experience in development methodologies like RUP, SDLC, AGILE, SCRUM and Waterfall.
• Experience in testing Client/Server applications, Web Based applications, Mainframe applications and Commercial Stand-Alone applications.
• Excellent working knowledge of designing and implementation of all QA test strategy plans and automated test solutions for client/server and Web applications with HP Interactive Test Suite (QualityCenter, QuickTestPro).
• Efficient in Business Modeling by using UML methodologies like use case diagrams, object diagrams, class diagrams, activity diagrams and sequence diagram.
• Good Knowledge of ICD-9, ICD-10 codes and CPT codes for both Mental and Medical Health.
• Strong knowledge of HL7 Standards, HIX, EHR - Electronic Health Records, EMR - by CouponDropDown">Electronic Medical Records, CMS regulations, Health Care Reform, EMTALA, PPO, POS and HMO.
• Working knowledge of Medical Management Information Systems (MMIS)
• Good knowledge of PPACA (Patient Protection and Affordable Care Act).
• Strong knowledge and experience in writing and executing SQL queries for database testing.
• Extensive knowledge and hands-on experience in SDLC methodologies (Waterfall model and V-model), Software Testing Life Cycle, Defect Life Cycle and various types of testing like black box testing, regression testing, smoke and sanity testing, and functionality testing(positive & negative).
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Proficient in analyzing the BRS (Business Requirement spec), SRS (System requirement spec) and FRS (Functional requirement spec) for preparing and documenting the test plans/test rules, test cases and executing the test cases for both manual and automation testing.
• Expertise in using the testing tools such as HP Quality Center (QC)/ and Quick Test Pro (QTP).
• Experience in developing QA test cases, test scenario and leading towards UAT and Beta Testing for ensuring the application’s successfulness.

TECHNICAL SKILLS

Methodologies: SDLC, RUP, UML, Agile, XP, RAD, JAD, Prototype

Tools: MS Visio, MS PowerPoint, MS Word, MS Excel, Rational Clear Quest, Rational Clear Case Remedy, Rational Rose, Requisite Pro, Mainframe, Quality Centre

Database: ORACLE SQL & PL/SQL

Languages: C, C++, C#, JAVA (Sun certified Java Programmer)

Operating System: Windows, UNIX, Mac

PROFESSIONAL EXPERIENCE

Confidential, North Richland Hills, TX

QA Analyst/Automation Tester

Responsibilities:

• Designed and development of test cases based on functional requirements for Institutional and Professional claims for EDI and HIPAA Transactions 837/835, 834, 276/277, 270/271 testing.
• Design, create, and customize scripts and frameworks using various scripting language and testing tools, such as QTP 11 and HP UFT 12 with VBScript, for web applications, keyword driven and data-driven network systems
• Independently develop Loadrunner test scripts according to SRS.
• Worked on conversion of ICD-9 CM and PCS codes to ICD-10 (Clinical Modification and Procedure Coding System) codes and conversion of all EDI HIPAA X12N-4010 transactions to HIPAA X12N-5010 version.
• Created and executed SQL queries to fetch data and compare expected results with those actually obtained.
• Verified dataconversionscripts involving multipledatabases.
• Assigned task to all testing team members and ensure that all of them have sufficient work
• Experience in EDI automated first-pass claim adjudication, requiring thorough understanding of claim processing, both front and backend operations.
• Collaborated with the development team to enforce the implementation of requirements throughout the entire coding cycle and managed change request using Rational Clear Quest.
• Developed test plans with QA team and helped to develop test scenarios for system testing, integration testing and performance testing.
• Involved in Mainframe testing, Web testing, Client/Server testing and Back-end Testing.
• Conducted Functional Testing, Joint Functional Testing and UAT, documented and reported user feedbacks to management team.
• Generated Standard Checkpoints to test the properties of the check boxes in the Mainframe General Application using QTP.
• Created Test Data for ETL process for Verification and validation.
• Backend testing of the DB by writing PL/SQL queries to test the integrity of the application.
• Used Quality Center for requirement management, test planning, scheduling, executing test cases, managing and tracking defects.
• Automation of test scripts was done using QTP for test re-usability of different online transaction modules.
• Involved in Regression testing of each build during the various phases of the application using QTP.
• Coding of QTP automation scripts was done by using VB Script.
• Performed sub-system integration test, system test, functionality test (positive and negative), and re-test and regression test.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.

Environment: ETL, Load Runner, QTP, Silk, ASP.NET, C#, Java, Oracle, XMLSPY, SOAP UI, TOAD, SQL Server, Microsoft Word, Project, Excel, PowerPoint, Ms-Visio, Agile, MS Project.

Confidential, Madison, WI

QA Analyst

Responsibilities:

• Skilled with QA Methodology and QA validation for testing complex scenarios to ensure the quality of the software or applications according to quality standards of the project.
• Create project for Selenium Web Driver and test case in Eclipse and develop Data Driven Framework for Selenium.
• Prepare test cases and script utilizing TestNG annotion, create Junit test cases, summary reports.
• Worked as a QA Analysts to bridge between End Users and Developers for resolving issues between them.
• Involved in analyze business requirements as well as system requirements to create Test Plan according to the requirements.
• Represented the requirements in Requirement Traceability Matrix (RTM) using Requisite Pro and enter track bugs and fixes for the team lead to view.
• Project was implemented using the Rational Unified Process (RUP) Methodology to produce artifacts across all its four phases - Inception, Elaboration, Construction and Transition of the Software Development Life Cycle (SDLC).
• Tested online applications for Brower Compatibility, System Integration, and Functionality.
• Involved in various types of tests such as Black Box, Gray Box, GUI, Regression, Ad-hoc, Sanity, and Smoke.
• Involved in detailed RAD session facilitated by Business Analyst with the Subject Matter Exports, Owners & Stakeholders to visualize complete system and how should it works upon completion.
• Analyzed Functional and Business Requirements for its network, hospital quality ratings.
• Experienced in SQL queries to retrieve and validate data from the back end servers.
• Heavily used HP Quality Center as bug tracking or defect tracking tool.
• Involved in UI testing of the conversion of ICD-9-CM to ICD-10-CM, Medicaid, and Medicare claims, Electronic Data Interchange (EDI) in standard format as specified in the requirements.
• Experienced in UI testing in modification process of HIPAA 40101A to HIPAA 50101A compliance.
• Worked on Change Management processes to ensure modifications were integrated and administered within scope of the project.
• Heavily involved with the developers to secure proposed changes and tested the system as system requirement developed by Business Analyst.
• Collaborated with BA team to create and implement test plan and test cases for User Acceptance Testing (UAT).
• Involved in creation of User Acceptance Test (UAT).
• Involved in creation of User Manuals, Presentations and Training Manuals according to project specifications and timelines.

Environment: Window, HTML, SQL Server, Oracle, HP Quality Center, MS Office

Confidential, Lincoln, NE

QA Analyst

Responsibilities:

• Heavily communicated with its Owners, Stakeholders, Project managers, Developers, and End Users
• Involved in early Stages of projects to ensure input into testing can be translated into test plans and test cases.
• Created Test Plans and Test Cases according to the system requirements and functional specification.
• Conducted regular meetings with Development Teams and its Stakeholders for creating status report of the project and provide the estimated completion date.
• Participated various types of sessions with end-users, clients, stakeholders and development team such as Joint Application Development (JAD),Rapid Application Development (RAD),andJoint Requirement Planning (JRP).
• Experienced in using SQL queries to retrieve and validate data from the back end servers.
• Expert in Data Tracking and Reporting using MS Access and Excel.
• Involved in Functional, Integration, System, and Regression test in various phase of Software Development Life Cycle.
• Created Defects to keep track of issues or software bugs which breaks the functionality or does not meet the client requirements.
• Heavily used Quality Center for Defect tracking or bug reporting in the software.
• Involved in creation of User Manuals, Presentations, and Training Manuals as per project specifications and timelines.

Environment: Rational Rose, Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, LoadRunner, HTML,XML, Java Scripts, VB Scripts, SQL Server, Oracle, MS Power Point, MS Visio, Windows

Confidential, NY

QA Tester

Responsibilities:

• Involved in writing and executing Test Plans and Test Cases as junior quality assurance analyst in team environment.
• Experienced in analyzing business and system requirements, manage developments of specifications to create and execute detailed test plans.
• Involved Agile Methodologies to create loan processing system by creating small team worked together with Stakeholders, Subject Matter Experts and End Users by defining quick prototypes which defines the requirements for iterations, develops the code, and the end user verify the results.
• Tested online application system for Brower Compatibility, System Integration, Performance, and Functionality.
• Involved in detailed JAD session with the SME’s, Owners & Stakeholders to discuss the complete system and how should it works upon completion.
• Represented the requirements in Requirement Traceability Matrix (RTM) using Requisite Pro.
• Heavily worked in Quality Center for Defect or Bug tracking reporting tools.
• Applied Change Management processes to ensure modifications were included and managed within scope of the project.
• Heavily Interacted with the Developers to explain bugs in the software and report fixes after re-coding was done properly and tested bug free.
• Created Test Cases for business verification using the acceptance criteria and management inputs to check the functionality of application.
• Involved manual and automated testing procedures including black box, functional, GUI, system, regression, integration, and user acceptance.
• Involved with BA team to create test plan and test cases for User Acceptance Testing (UAT).
• Heavily involved on testing User Interfaces and Loan Processing Application in front end and back end servers.
• Extensively worked SQL queries to retrieve and validate data from the back end servers.
• Involved in implementing User Acceptance Test (UAT).

Environment: Rational Requisite Pro, Quality Center, HTML,, Java Scripts, SQL Server, Oracle, Windows XP