SUMMARY:

• Professional Manager and Leader with over twenty years of progressive leadership experience in public and private sectors. Extensive experience in international travel and enterprise business implementations.
• Management experience in the complete lifecycle of an Information Technology project and Enterprise ERP implementations; managing the design, development, testing, implementation, deployment, and post - production support of the project.
• Strong Human Resource management of employees and contractors at all levels within an organization. Mentored and provided functional and technical support as well as the daily work management of personnel. Candidate has managed a team of up to 23 and a budget of $30 million.

TECHNICAL SKILLS:

Oracle Experience: R12 and 11i E-Business Suite - Oracle Federal Financials, Oracle Financials, General Ledger, Oracle Costing, Cost Management, Fixed Assets, Project Accounting, Procure-to-Pay, Quote-to-Cash, Supply Chain Management, Discrete Manufacturing, WIP, Inventory, Sub Ledger Accounting, Sub-Inventory, Human Resources, Oracle Time and Labor, iProcurement, Projects, Discoverer, Database 10g and 11g., Accounts Payable and Accounts Receivable.

PeopleSoft: Human Capital Management.

Microsoft: Sharepoint and Document Control, MS Suite - Project, Word, Excel and PowerPoint.

CRM: Salesforce.com - Sales and Service Modules.

Quality Assurance: Remedy, Rational Quality Manager

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Management of an IT project. Focused on meeting project commitments, including communications with sponsors, stakeholders, status meetings and team.
• Lead the project planning, execution and implementation of IT Systems.
• Facilitate the definition of project missions, goals, tasks and resource requirements.
• Lead the system design and testing phases (depending on Project and Role).
• Resolve or assist in the resolution of conflicts within and between projects or functional areas.
• Utilize project methodology and process implementation.
• Knowledge of principles and methods used in computer systems applications as related to business environments.
• Clear and concise verbal, written communication and presentation skills.
• Assist in the management and execution of tasks across entire deployment release including deployment work plan (checklist), calendars, implantation schedules and cutover meetings.
• Strong leadership and project management skills including sponsor and risk management.
• Critical thinking and problem solving; recognize and evaluate alternatives for problems or situations.
• Management and control of resource, time and expense budgets.
• Manage weekly status reporting for team, executive sponsors and client.
• Plan Symphony cutover command center and oversight of command center operations during go-live.
• Work with Deploy Core Manager to support all deployment activities as required.
• Utilize Microsoft Suite of Products (Email, Excel, PowerPoint, Project and Word) for performing management tasks.
• Strong organization skills, attention to detail, communication at all levels of team and client.

Confidential

Change Enablement Lead

Responsibilities:

• Worked with key client stakeholders to manage the communication and approach for the 30 Jan 2014 and 01 Jun 2014 go-live of enhancements and corrections to existing Salesforce functionality and net new implementation of the Salesforce Service Module.
• Assisted the Global Core project team with writing approximately 62 Use Cases so the technical team could transform them into an Application Inventory.
• Assisted the Global Core project team with writing 24 Use Cases for seven countries so the technical team could transform them into an Application Inventory.
• Developed 13 Salesforce - Sales - Modules.
• Developed 12 Salesforce - Service - Modules.

Confidential

Oracle Time and Labor (OTL) Functional Lead

Responsibilities:

• Selected to provide on-site support to configure, stage, and demonstrate OTL in the R12 Vision instance.
• Developed the Unsure Analysis Module deck for the client to assist them with the decision on how best to utilize OTL.
• Consulted on Oracle’s Time and Labor best practices.

Confidential

Fixed Assets (FA) Functional Lead

Responsibilities:

• Responsible for presenting the client with best practices for Oracle R12 Fixed Assets (FA).
• Gathered business and functional requirements from the client.
• Schedule and attend FA workshops to understand the current "as-is" process and to determine the "to-be" process.
• Configure the Oracle R12 Vision instance to walk the client through a conference room pilot.

Confidential

Test Team Lead and Post Production Support Manager

Responsibilities:

• Managed the development of templates and processes to create test scripts and test cases, using the Test Manager application.
• Recruited and interviewed over 15 candidates to determine suitability for the project expectations.
• Implemented on-going for new team members to use Rational Quality Manager (RQM) as the software tool for the test team.
• Mentored test team and reviewed all test material prior to being sent to the Functional Management Office for all new team members until they felt comfortable with the tool and to verify that all test materials sent to the FMO met Accenture’s quality standards.
• Reviewed 75% of test documentation that was sent to the FMO.
• Shared outstanding test materials with the entire team as a standard or How-To guide.
• Contacted team members when changes were required to material that did not meet the needs of the test. Business process improved and test team turn-around times increased 25%.
• As a Environment Team Lead:- Managed a team of three resources to create staged data in an instance cloned from the production environment.
• Provided templates to use as examples of transactions - 7,570 individual transactions created.
• Delivered three instances to the FMO two months ahead of schedule.
• As the Refined Requirements Team Lead - Managed a team of seven resources to create test documents for 299 base-line requirements for the PMO.
• Provided the team templates to use as examples and personally reviewed 299 TCERs and 205 Test Scripts for accuracy.

Confidential

Quality Assurance / Test Support

Responsibilities:

• Lead all aspects of designing, developing and implementing a and performance support solution.
• Additionally tasked with supporting the Sustainment Team in researching and testing defects.
• Responsible for Pre-Go Live Remedy Tickets: 298 Tickets required research and validation to determine if they were still applicable to DEAMS. Worked 173 tickets = 58% of the total through completion.
• Tasked with reviewing a snapshot of Remedy Tickets to determine how many affected or had the potential, to affect the Materials. 3,367 tickets reviewed and 80 tickets identified as having impact.
• Identified the need for the FMO to enforce their policy of marking Remedy Tickets with a Yes or No if the ticket would affect the material.
• Researched new Remedy Tickets to determine if they were valid defects.
• Researched, and updated, when required, 155 of 272 Technical Documents for Sustainment, which equated to 57% of the total.
• September 2010 - Successfully coordinated with the DBAs to clone the three instances from Gold. Updated the database instances with critical patches, which were implemented after the Go-Live.
• Updated 30 of 36, Technical Designs to close outstanding tickets.?
• Successfully tested fixes to defects.
• Researched deferred Reports, Interfaces, Conversations, Extensions, Forms and Workflow (RICEFW).
• Corrected the FMO's OTL Material and updated configuration changes to the instances. Personally requested by the FMO to attend the initial beta-test of OTL at HQ AMC/FM.
• Created process to monitor Patch changes relative to Material Impact.
• Researched almost 100 patch changes.
• Updated 40 plus defect changes in the material.
• Brought DEAMS into compliance with the new contract of making changes within 10 days of a patch.
• Researched and created four configuration documents to close outstanding defects.

Confidential

QA Test Architect

Responsibilities:

• Symphony is a significant business change initiative, designed to deliver $1.6 billion in benefits over a 10-year period.
• Developed strategic plans for testing efforts following the ADM for PeopleSoft Testing methodology.
• Advised Ascension on a cost/benefits comparison for software to administer standard testing architecture methodologies, processes, and tools across the engagement.
• Created test estimates and defined reusable testing assets for the Symphony project.

Confidential

Senior Developer

Responsibilities:

• Worked closely with Change Management Team to evaluate and develop impact analysis to role changes and communication strategy across four major organizations affecting over four thousand employees.
• Instrumental in ensuring the lead contractor received over $2.5M in contract deliverables for materials.
• Integral part in implementing Oracle Projects in the Defense Enterprise Accounting and Management System (DEAMS) ERP implementation.
• Worked with the Confidential functional and subject matter experts to determine, map, test and train on requirements relating to: General Ledger/Project Accounting/Fixed Assets/Procure to Pay/ iProcurement/Oracle Time and Labor.
• Worked with the System Integrator's development and technical infrastructure team to configure and test the Discoverer architecture for DEAMS.
• Identified, and helped correct, multiple defects with Discoverer report templates.
• Developed three unique courses relating to Discoverer Administrator Discoverer Ad Hoc Reporting, and Error Correction handling.
• System Administration Lead (Not a DBA role) for two Oracle instances.
• Configured over 100 student usernames in the HR module; assigning proper responsibilities in the System Admin module.
• Built Fiscal Year calendars and opened General Ledger and Purchasing Periods.
• Setup buyers and implemented proper workflow controls for end-to-end testing in iProcurement.
• Built Projects and loaded funds to generate proper lines of accounting and coordinated with the Database Administrator to schedule and test all system refresh, clones and migration strategy.
• Selected by the Accenture testing team lead to provide emergency assistance on writing scripts for the next phase of the project.

Confidential

Oracle Supply Chain Management Developer/ Manager

Responsibilities:

• Oracle Supply Chain Management (SCM) development team member.
• Mapped “As Is” process to the “To Be” process for the pilot plant.
• Assisted in developing the SCM solution for Oracle's Discrete Manufacturing suite.
• Delivery of for Navigation, Procure-To-Pay, Quote-To-Cash.
• Managed the Enterprise teams - Mentored, coached and monitored various resources assigned to the teams. Provided daily work tasks and monitored performance.
• Provided for union operators in a manufacturing plant - including:
• Worked with union leaders to ensure minimal impact to labor and plant management relationships.
• Assisted in building Quality Collection Plans, Collection Elements, Parent Child Non-Conformance Reports to include Data Loading.
• Designed and modified custom responsibilities and menus for Spartech's Pilot Plant.
• Developed over 100 process flows in Oracle Tutor Author & Publisher for on-line desk manuals, Desk Manual Index, customized help files, and student guides. Expert at moving Tutor documents to a middle-tier server using File Transfer Protocol, then utilizing Oracle's Help Utility.
• Experienced in using Microsoft SharePoint and document control.
• Design team member for add on project with HelpStar - client system to report trouble tickets internally dealing with the Oracle implementation.
• Design team member for add-on project with Microsoft Corporation's Customer Relationship Management project.
• Senior Instructor for Spartech Corporation's global transition to Oracle 11i E-Business Suite.

Confidential

Lead trainer

Responsibilities:

• Developed systematic guidance of data entry and procedures for over 300 Human Resources personnel.
• Delivered classroom to the Pilot group to ensure each plant was trained before the go-live date.
• Developed and delivered on behavioral interviewing and diversity to compliment the recruiting solutions software.
• Developed the Pilot program for the entire Corporate Management Development Program.

Confidential

Senior Human Resources Instructor

Responsibilities:

• Worked extensively on transfer of knowledge techniques.
• Directly responsible for over 60 people using one-on-one and larger class room settings.
• Developed and delivered to over 2,000 personnel on HR functions, Leadership abilities and the ability to survive and operate in austere conditions.
• Built a Decision Logic Table, which was displayed on Air Mobility Command's web page. The Decision Logic Table cross-d four quality force management programs with the Human Resource’s database. Users had a quick on proper utilization of personnel data system codes and their impact across an employee's career progression.
• Human Resources Manager for a unit of 145 personnel.
• Managed all aspects of Human Resources to include compensation and benefits, succession planning, relocations, and and more.
• Leader of a team of 26 cross-functional representatives on the Secretary of the Air Force's EAGLE Flag exercise.
• Helped create EAGLE Flag as a 3-Phase exercise to train Air Force personnel deploying to Iraq and Afghanistan
• Phase 3 Leader responsible for $10M+ budget
• Worked with the Logisticians, Civil Engineers, Services, Security Forces and others to plan and execute the final phase of the exercise.

Confidential

Senior HR Leader

Responsibilities:

• Managed policy and procedures for succession planning retention of enlisted personnel, performance evaluations and quality force programs.
• Manager of 28 different functional representatives at Scott Air Force Base and directly responsible for 12 different locations through the U.S. The Air Force was losing experienced Aircrew members and requested a project team to research and recommend changes to retain these valuable people. Our team made sweeping recommendations with which the Commander agreed, Air Staff concurred and Congress approved in legislation. Retention rates stabilized, then climbed to our desired goal.
• Subject Matter Expert at Scott Air Force Base, IL, for the Air Force's Oracle Human Resources ERP. ERP went live Air Force wide.

Confidential

Corporate Trainer and Manager

Responsibilities:

• Developed career advancement and upgrade courses in the Air Force Management System.
• Advised civilian contractors on how to remodel the Air Force's computer system to reflect current technology.
• Managed, at senior level, career and retention program serving 50,000+ personnel with an annual budget of $30M.
• Managed and tracked 50,000+ seats to ensure proper utilization of funds.
• Led the Quality Force Management office from tracking bonus and retention rates for over 50,000 personnel from microfiche to File Transfer Protocol. The workload was reduced by 50% on this project. Headquarters Air Force instructed me to brief them on this new procedure, which was, implemented Air Force wide.