SUMMARY:

• Having 11 years’ experience in Software Testing Life cycle including Black Box, Functional Testing, Regression, GUI testing, Defect Management and Metrics Generation for all projects including Siebel projects.
• Experienced as Test Manager, managed multiple Testing Projects, driving technical decisions throughout the testing and a primary point of contact for Business team, IT Development group and Senior Management
• Have extensive experience in preparation of Project Plan, Test Strategy, Quality Plan, Test Plans, System Integration testing, development of test cases, test specifications and test logs.
• Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) methodologies.
• Good understanding of development environment using AGILE methodologies with SCRUM process. Participated in Daily Scrums, Sprint Planning, Sprint Retrospective meetings.
• Experience in System Testing including Functional, Regression, Integration, Database, End - to-End, Middleware, Performance, User Acceptance Testing (UAT), Smoke/Sanity, Usability of Client/Server, Web based, and Data Warehousing (ETL)
• Hands-on experience of manual testing of complex GUI system and Data Migration Testing using ETL tool
• Have 1 year of hands on expertise in Automation Testing using Quick Test Professional in Siebel implementation /upgrade and Migration projects
• Expertise on Performance testing using Load Runner
• Good Working Knowledge of Test Management Tool, Quality Center.
• Involved in Defect Management and Risk Management.
• Have been actively involved in the E2E Test Support, deployment support activities, and sanity checks after deployment.
• Contribute professionally with qualities such as positive attitude, keenness to learn, quick learner and excellent teamwork and communication skills.
• Worked in automating the applications which are developed in .Net, Java, Siebel and BSCS.
• Has Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies.
• Extensive Testing CoE support for all testing projects across all the domains including Siebel upgrades.
• Have good working experience in SQL.

TECHNICAL SKILLS:

Tools: QTP 10.0,Load Runner 9.1, Quality Centre 10.0

Operating Systems: Windows 98/NT/XP,Linux

CRM Product: Siebel 7.7, 8.0

Data Bases: Oracle, MS-SQL Server

Business Areas: E-Business,CRM,Retail,Telecom,Insurance and Banking

PROFESSIONAL EXPERIENCE:

Confidential

Onsite Test Manager

Responsibilities:

• Define Test Strategy and Planning for different testing phases
• Perform Test analysis and prepare test design for different testing phases
• Perform impact analysis for CRs and execute Change Management process
• Implement Test Process Automation
• Implement Independent Assurance with shift left approach
• Test Process Compliance
• Test Governance and SLA/WLA standardization
• Test Business Process Improvements
• Arrange the call for Design walk through.
• Prepare the estimation for BE/CR/projects
• Prepare the summary reports

Environment: OBRM, CRM, ASAP, OSM, Third Party Vendors QC 10.0, plsql developer

Confidential

Offshore Test Manager

Responsibilities:

• Understand the testing effort by analyzing the requirements of all the projects in the program.
• Estimate and obtain management support for the time, resources and budget required to perform the testing across various projects in the program.
• Develop and define Master Test Strategy
• Develop Master test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan
• Ensure content and structure of all Testing documents / artefact’s is documented and maintained.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization
• Prepare the Quality Gate document sprit wise
• Conducting the defect management calls daily with Dev teams
• Prepares / updates the metrics dashboard at the end of a phase or at the completion of project
• Arrange the call for Design walk through

Environment: OBRM, CRM, ASAP, OSM, Third Party Vendors QC 10.0, plsql developer, Jmeter

Confidential

Test Manager

Responsibilities:

• Understand the OR Siebel Application
• Assigning tasks to team members and tracking towards the delivery.
• Test plan preparation as per Sprints
• Prepare the Defect Analysis Report
• Prepare the Quality Gate document sprit wise
• Conducting the defect management calls daily with Dev teams
• Conducting the team meetings weekly
• Tracking of CST,E2E,and Bridge cases Defects and Coordinating with Dev teams for defect closure
• Coordinating with E2E teams and tem teams for resolving IVVT issues, CVF issues, clarification and environmental issues
• Arrange the call for Design walk through

Environment: Oracle11g, Oracle 9i, Siebel 7.7.x QC 10.0, plsql developer, QTP 10.0

Confidential

Test Lead

Responsibilities:

• Understand the Business requirements
• Estimating the testing efforts required for release
• Involved in developing Test Scenario Test Cases.
• Providing effective leadership to the project team and ensuring that project team members are motivated and performing as required.
• Identifying any issues with project sponsorship and seeks resolution
• Maintenance of Project artifacts’ - Plans, Designs, Minutes, reports
• Providing effective leadership to the project team and ensuring that project team members are motivated and performing as required.
• Involved in Accountabilities include scoping, planning and managing resources, budgets, timelines and quality plans, monitoring, tracking, reporting and acting on all project activities appropriately
• Monitoring costs, timescales and resources utilised, and takes appropriate action when these deviate from agreed tolerances.
• On-time, within-budget delivery, meeting customer's quality expectations.
• Preparing schedules for work, attending and chairing various conference calls, track project status and management reviews within the project.

Environment: Oracle10g, Siebel 7.0, BSCS,EAI, Net Cracker Load Runner 9.5, Quality Center 10.0, QTP 10.0

Confidential

Test Lead

Responsibilities:

• Review of Design Documents from Functionality testing perspective.
• Implementing the test cases from SRS
• Analyze the various test scenarios based on Design Document
• Discussion of various issues with Development Team for a quick resolution
• Mentoring the new joinees which helps them to work more confidently
• Execute the Siebel jobs.
• Verify the GUI
• Involved in Test Plan preparation
• Log the Bugs in ITT and Analogizing test result

Environment: Oracle10g, Siebel 8.0 Share Point, ITT

Confidential

ETL Tester

Responsibilities:

• Understand the Business requirements
• Involved in developing Test Cases.
• Execute the Informatica Workflows.
• Execute the Siebel jobs.
• Verify the GUI
• Involved in Test Plan preparation
• Log the Bugs in QC and Analogizing test result.
• Involved in IQA and EQA

Environment: UNIX (Sun Solaris), Oracle10g, Informatica 8.6, Siebel 8.0 Control M, Caliber RM (For Requirement Management), Quality Center 9.2

Confidential

Performance and Automation Tester

Responsibilities:

• Understand the Business requirements
• Developed Test Cases.
• Developed and executed Automation Test Cases
• Involved in Functional, Regression testing
• Generated the performance scripts using the Loadrunner
• Executed the Loadrunner Scripts.
• Bug reporting and analysis of test result.
• Involved in IQA and EQA

Environment: Windows XP, J2EE, Swings, Oracle 10g LoadRunner9.1, QTP9.0, TOAD, Clear Case

Confidential

Senior QA Engineer

Responsibilities:

• Understand the Business requirements
• Developed Test Cases.
• Developed and executed Manual Test Cases
• Involved in Functional, Regression testing
• Bug reporting and analysis of test result.
• Involved in IQA and EQA

Environment: C#.Net, ASP.Net, VB. Net, SQL Server Quick Test Professional (QTP 9.2), Quality Center (QC 9.2)

Confidential

QA Engineer

Responsibilities:

• Understand the Business requirements
• Involved in developing Test Cases.
• Involved in execution of Test Cases
• Involved in Functional, Regression and UI Testing. involved in IQA and EQA
• Involved in iCST, and Integration Testing

Environment: Siebel 7.7, Oracle 10i MS-VSS, Manual Testing, TOAD

Confidential

QA Engineer

Responsibilities:

• Prepared and executed test cases as per schedule.
• Conducted Regression, Functional Testing.
• Execution of test cases, scripts by using Win Runner.
• Enhance the Scripting
• Log the Bugs through Error Log & Analyzing test result.
• Involved in Peer reviews and reviews.

Environment: Windows 2000 Server, Java, JSP, Servlets, Mysql MS-VSS