SUMMARY:

• QA Engineer with 9+ years of experience in writing and execution of Test Cases.
• Experience in Functional, User - Interface and Regression Testing.
• Experience in Manual and Automation testing, using Quality Center 9.2 and 10.0, Quick Test Professional 9.2.
• Experience in testing Web-based and Client-Server applications.
• Experience in using Bug-tracking tools like Clear Quest and Quality Center.
• Good understanding of Testing Life cycle (knowledge of Release-cycle and Patches).
• Experience in writing Technical documentation and performing Black box testing, Functionality Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing.
• Knowledge in Querying and testing RDBMS such as SQL Sever Using SQL for data integrity.
• Experience in preparing Test Strategy, involved in developing Test Plan, Test Cases, Test Scripts and developing Test Scenarios to support quality deliverables.
• Ability to learn quickly and to correctly apply new tools and technology.
• Excellent team player, with strong skills in trouble-shooting, Problem-solving, Interpersonal, Oral & written communication.
• Excellent written and Verbal communication skills.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro 9.2, Quality Center 9.2, Test Director, Win Runner, Load Runner 9.0, Rational Policy Tester, Confidential RQM and RTC, Winscp, Putty, Jconsloe, Soap UI and Jmeter, TFS.

Operating System: Windows NT, Windows XP.

Databases: MS Access, MS-SQL Server Confidential Mainframe and Oracle.

MS Office: MS-Word, MS Excel, Power Point, Outlook.

PROFESSIONAL EXPERIENCE:

QA lead

Confidential - Tampa, FL

Responsibilities:

• Created and executed test cases based on test strategy and test plans
• Tested on cross browser testing with Sauce Labs
• Participated in cross - platform testing in Virtual machine(VMware) environment
• Conducted functional, regression, exploratory localization, sanity and E2E testing
• Used SOQL queries in performing data validation to ensure data accuracy and data integrity by testing back-end components
• Report bugs and tracking the defects to closure using internal bug tracking system
• Agile environment: participate in daily scrums, team meetings and discussions, sprint reviews
• Worked with developers to understand the product's specification and following up on verification of issues

Environment: - Salesforce, SQL, Quality Center ALM 12.0x

Confidential, Miami, FL

Senior QA Analyst

Responsibilities:

• Projects for Carfax and other Auto Dealership projects testing mobile applications for I-phone and I-pads.
• Attended the Requirement gathering sessions and JAD Sessions for Agile on base Project.
• Work in Agile environment and provide black box testing of complex next generation features for Salesforce CRM
• Responsible for conducting testing across desktop browsers and mobile devices (phones, tablets on iOS, Android and Windows, etc)

  Simulated real SFDC user's behavior to use CRM and other app on latest mobile devices,

• Test cases preparation and Execution and Defect reporting.
• Expert level knowledge in IOS testing
• Develop test strategies, test plans, test data, test coverage and manual testing.
• Participate in conference calls with Business Teams to gain application knowledge and any related issues.
• Write the detailed test and validation steps based on the high level test scenarios.
• Test cases, test execution and defect reporting is tracked the Team Foundation Server (TFS) tool.
• Experience Develop complex SQL queries against various data and computer sources. Including Unions and joints.
• Wrote Test cases and Test Scenario’s based on the Business rules and Requirements.
• Environment: - Mainframe, DOT Net, Web Services, SQL, TFS and Mainframe. Mobile IOS
• Attended the Requirement gathering sessions and JAD Sessions for Agile on base Project.
• Test cases preparation and Execution, Defect reporting.
• Develop test strategies, test plans, test cases, test data, test coverage and manual testing.
• Involved in discussion with Business teams to grab the knowledge on Application and issues related.
• Write the detailed test and validation steps based on the high level test scenarios.
• Test cases, test execution and defect reporting tracked in TFS tool

Confidential, Jacksonville, FL

Responsibilities:

• Attended the Requirement gathering sessions and JAD Sessions for Agile on base Project.
• Test cases preparation and Execution, Defect reporting.
• Based on the user stories write the test cases, test execution and defect reporting
• Test cases, test execution and defect reporting tracked in TFS tool
• Working with the business users and developers on issues

Environment: TFS, .Net, MSP and Agile Project

Confidential, Jacksonville, FL 

Senior QA Analyst

Responsibilities:

• Develop test strategies, test plans, test cases, test data, test coverage and manual testing.
• Involved in discussion with Business teams to grab the knowledge on Application and issues related.
• Write the detailed test and validation steps based on the high level test scenarios.
• Create the sellable items in Test environment assign the Price, label and UPC codes.
• Create the Purchase Orders including the items to the vendor, once items are received to the warehouses and store distributions center, allocated the items to the stores based on the store product urgency and needs.
• Attending the project meeting sending the status to Manager on Weekly Basis.
• Uploading the test cases into SharePoint and update the test execution status in SharePoint.
• Testing the various interfaces in backend by executing the SQL queries for data validation testing.
• Expert level experience in update, delete and multiple joins SQL queries by writing and execute for backend testing.
• Created test items and updated items price validated in the backend on following day after nightly batch jar file process.
• Defect tracking and reporting in SharePoint and in Excel Template.

Environment: Oracle Financials, iseries (AS/400), Oracle, PLSQL, SQL, POS Devices, SharePoint and SQL Developer.

Confidential, Tallahassee, FL 

Senior QA ANALYST

Responsibilities:

• Develop test strategies, test plans, test cases, test data, test coverage, manual and automated test scripts.
• Performed system test execution, supported UAT and Production execution and reporting status consistently to ensure that software and systems meet minimum company standards and defined end-user (functional) and system (non-functional) test scenarios.
• Use knowledge of business processes and quality assurance on testing across entire product life cycle stages from requirements to implementation.
• Conduct reviews of test plan, test cases, and prepare test data for testing.
• Develop and execute test cases and test scripts.
• Worked on TANF, Snap, and Food Stamp and Medicaid State government projects as a Xerox ( Confidential ) vendor on projects.
• Very good coordination experience with onshore and offshore teams.
• Expert level knowledge on testing IVR Call center applications for EBT, ECC and EPC on Customer service purpose based applications in Siebel CRM technology.
• Maintain requirements traceability matrix and conduct necessary reviews to ensure test cases appropriately translate and map to requirements.
• Perform testing on reports and Generate using UNIX and Linux serves and executes shell scripting and set the reports run date in database.
• Restart Test Environment killing running jobs and Cycling Test Environment using Shell script.
• Testing the web services using Soap UI tool.
• Working with multiple Remote servers on offshore team servers and coordinate with the offshore team.
• Involved in writing test cases and Maintained in Confidential RQM (Rational Quality Manager)
• Reporting defects into Confidential Rational Team Concert (RTC) and testing defects in SIT and UAT.
• Experience and Expert level knowledge in External files batch processing in UNIX and Linux Servers and processing batch files in using Winscp and Putty Tools.
• Experience in creating batch files using Ext File Editor tool and Notepad Plus.
• Expertise in UNIX, Linux and VI Editor Commands.
• Experience in Release level builds deployments and POS (Point Of Sale) Build deployments.
• Experience in POINT OF SALE Testing and POS Hardware Setup, and Post the Transactions on the POS Devices.
• Performed backend testing using SQL Queries for data validation.
• Expert level experience in update, delete and multiple joins SQL queries by writing and execute for backend testing.
• Experience in Backend Testing using SQL Queries on Oracle Database, Using various tools SSRS, SQL Developer, DB Visualiser, SQL Developer, and TOAD.
• Experience in Conversion Testing on EBT, ECC Projects from Various State programs systems to XEROX ( Confidential ) system by performing data conversion testing.
• Working as lead on ECC Projects and Processes.
• Mentor junior Testers on the ECC projects, assign and track the work status.
• Setup status meetings on daily basis track and update testing status.
• Sending the status reports to the managers.

Environment: Java, Oracle, Toad, SOAPUI, Web services, RQM, RTC, PUTTY, WINSCP Jmeter, Jconsloe, SharePoint, TFS, .net

Confidential, Charlotte, NC

QA ANALYST 5

Responsibilities:

• Involved in writing the Manual test cases and maintained in HP Quality center
• Testing the Defects as perthe Release Scheduled.
• Involved in discussion with Business team to grab the knowledge on Application and issues related.
• Developing the QTP Scripts for the Application for various Scenarios.
• Involved in peer reviews of test cases scenarios and automation test scripts of QTP.
• Coordination of Offshore team for Automation Scripts using QTP
• Coordination with Dev team to resolve the issues.
• Involved in walkthrough sessions with the team members to grab the knowledge of Application
• Involved in Bug Review Meetings, BOX status Meetings, Hand-off meetings.
• Uploading the test cases for every iteration cycle into HP Quality Center.
• Testing the application in SIT and UAT Environments
• Setup the web services schedulers and monitoring the services
• Running the SQL Scripts in different Environments to test the application
• Reporting the defects into the HP Quality Center and testing defects in SIT and UAT
• Very good coordination experience with onshore and offshore teams.
• Working closely with Dev to resolve the issues and understanding functionality
• Performing Regression testing based on the requirement enhancements
• Prepared presentation for business work flow document.
• Designed High level Test Scenarios for Regression Testing with Test Data
• Meeting with SME Team to grab the knowledge of Applications.
• Sending the Status Report to the Managers.
• Tested the Reports and executed set of SQL Queries to validate the Data in Reports
• Expert level experience in update, delete and multiple joins SQL queries by writing and execute for backend testing.

Environment: Java, SQL, Quality Center 10.0, UNIX, Soap UI, Anthill Processor, SharePoint.

Confidential, Jacksonville, FL

Systems QA ANALYST

Responsibilities:

• Involved in analyzing Business requirements and based on these writing
• Test cases and prepare test scripts
• Closely worked with the business analysts and development team to sort out the issues related to the requirements or any other issues which QA team encountered
• Developed Test Matrix, Regression and UAT Test Cases and Test Scripts for - Functional Testing, Regression Testing and UAT.
• Experience using Quality Center to track the defect status and managing the test scripts as well as business requirement documents.
• Perform the security testing for credit cards account online testing.
• Major responsibility is supporting Credit Card Department Developers, Business analysts, and testers to pull test accounts from backend.
• Expert level knowledge in test accounts in various regions, these are IBS, FDR, IBS C, WEB DEPOT…ETC.
• Changes test accounts conditions in backend using mainframe.
• Knowledge of functionality of test accounts test environment and production environment.
• Based on the test accounts perform UAT, Regression, functional,
• Release level testing.
• In test environments and production environments knowledge of credit accounts,
• Various regions credit accounts to pull real functionality from backend convert into test environments using various tools.
• Knowledge of automation testing to scan websites Using watch fire Confidential policy tester tool.
• Identified, documented and tracked defects Quality Center
• Performed defect reporting and tracking using Quality Center
• Maintained test results and test scripts in Quality Center

Environment: Confidential Mainframe DB2, JCL, MS Access, Quality Center, Rational Policy Tester Tool, SharePoint.

Confidential, Miami, FL

QA ANALYST

Responsibilities:

• Involved in analyzing System Requirements and developed Test strategy and Test plan for System testing and Regression testing for new releases.
• Developed Test Matrix, Unit Test Cases and Test Scripts for - Functional Testing, Regression Testing and UAT.
• Experience using Quality Center to track the defect status and managing the test scripts as well as business requirement documents.
• Experience in executing the test cases in Quality Center and analyzing the test results to provide Test Evaluation Reports to the stakeholders.
• Performed Functional and Regression Testing using QTP 9.2 testing tool.
• Created, maintained and updated regression suites upon receiving new build
• Worked on conversion of manual tests into automated test scripts
• Customized the scripts using Checkpoints, Functions, and user-defined functions
• Involved in decision making of converting manual test cases into automated test scripts and analyzing their life time and time required to update the scripts
• Developed test execution plan describing important details regarding how the test sets need to be conducted, organized, and executed
• Performed GUI, Functional, Regression, System Testing, Validation Testing and documented updated test scripts for new releases and developed test strategies as well as test completion reports.
• Expertise in preparing Test Strategy, Test Plan, Test Summary Reports, Test Cases and Test Scripts for Automated and Manual testing based on the User Requirement Document and System Requirement documents for the Functional, System, Performance, Integration, Regression, GUI, UAT, Security, Load, Database, Smoke/Sanity and Usability testing
• Developed User Acceptance Test scripts, and carried out UAT.
• Participated in the Requirements walkthroughs and involved in updating the requirement documents.
• Maintained the database of testing activity cycle from raising the defects to resolving the issues by following up with the development team.
• Expert level experience in update, delete and multiple joins SQL queries by writing and execute for backend testing.
• Consolidated Testing activities and prepared the Test Matrix documents.
• Interacted with application owners/developers in troubleshooting issues. Also trained customers on the product functionality.
• Categorized defects based on severity and interacted with the developers to fix them in time and ensured the quality of testing before the release is passed to production.
• Participated in the team meeting to discuss issues identified during testing.
• Successfully handled the testing assignment at team level as well as an individual.

Environment: Windows XP, Quality Center 9.2, Quick Test Professional 9.2, Java, SharePoint.

Confidential, Chicago, IL

Jr. Quality Assurance Analyst

Responsibilities:

• Was Trained in Quality Center 8.2 and documentation of test cases and test reports along with the introduction of applications in which I was involved in testing.
• Studied the system requirement specifications and the currently existing system for complete understanding of the web-based application.
• Analyzed requirement documents and provided use cases to senior QA analysts to prepare the detailed test plan.
• Attended review meetings and walkthroughs to discuss the status of the project.
• Involved in updating the test cases before publishing the test strategy document to the stakeholders.
• I was involved in the Regression testing of the In house application.
• Involved in documenting the application testing process that involved documentation of application owners and common troubleshooting methods, which was known as “Need to Know” document.
• Actively participated in test case review meetings and activity progress meetings.
• Identified, documented and tracked defects Quality Center
• Performed defect reporting and tracking using Quality Center
• Maintained test results and test scripts in Quality Center
• Analyzed results and coordinated across various departments/platforms with application owners to resolve release based issues and provided the documentation to the Senior Analysts to develop the Test Evaluation Reports.

Environment: HTML, JAVA, Windows 2000/NT, Test Director, Quality Center 8.2., Test Director, SharePoint.