SUMMARY:

• Quality Assurance Analyst and Test Analyst Professional with extensive SDLC testing experience.
• Experience as a Tester and as a Test Lead for Web, Mobile, Client Server and Mainframe applications.
• Experience with Manual and some Automation testing on Mainframe and Web Based platforms
• Writing Test Plans, Test Scripts, Traceability Matrix and Functional System Design Documents (FSD)
• Productive defect tracking and reporting to improve communications and reduce delay
• Managing offshore and onshore resources.
• Extensive experience with different types of testing - Functional / Black Box / White Box / GUI/ System / Integration / UAT and Performance Testing
• Testing methodology experience in AGILE / Waterfall / SDLC / V-Model
• Analyzing Business Requirement (BRD), Functional Design, Software Requirement documents to create Test Plan and Test Scripts / Test Cases for Manual and some Automation Testing.
• Achieve in validating test results on both backend systems - Mainframe and Oracle.

TECHICAL SKILLS:

Applications/Tools: Rational Clear Case Explorer with SOAP UI -- Rational Test Manager -- Rational Clear Quest -- Microsoft Office -- DB2 Utilities -- TSO/ISPF -- File Aid -- Terminal Eliminator (Exceed and Rumba / GLINK for Windows / Hummingbird Connectivity 2006) -- ELIPS (Extended Librarian Interactive Productivity Services) -- FTP Protocol -- Endeavor -- Maestro (Unix Scheduler) -- Change-Man DS Client -- Mercury Quality Center -- Share Point -- Micro Strategy 9 (Web Version) -- Symantec PC Anywhere -- Putty -- Microsoft Project -- VISIO - Query Man -- Toad VI -- LDAP -- Web Sphere -- Eclipse SDK to initiate calls through JAVA application

Development Languages: COBOL II/MVS -- UNIX KORN & Bash Shell Scripting -- Base SAS 8.01 -- Base

SAS Graph HTML Basic SQL JCL: VSAM - EasyTrieve -- IMS DC

Databases/Platforms: DB2 -- MS Access -- SAS Datasets -- IBM MVS 390 -- Oracle -- GUI

Testing Methodology: SDLC -- V Model -- Waterfall - Agile - IDM Methodology

Prepaid Banking Tools: ACI Base24-eps UI - MasterCard Integri INQ Simulator for Debit (ver. 9.3) --

Paragon ATMulator Plus (Diebold) Launcher 2.4 -- Outside View - Payment

Manager UI: CSC CAMS II Debit Card Issuers System -- VTS (Visa Test System Suite Simulator Tool) - VROL (Visa Online for Exception Process) - PEGA for Exception Processing

Lockbox Tools: Metavante VICOR RIDS (Receivable Information Delivery System) IBML Image Trac 3e Lite for scanning invoices/envelopes into the system Toaster Stacker (LS515 CTS) for scanning checks Maverick check encoder machine

PROFESSIONAL EXPERIENCE:

Confidential

QA Tester / Lead

Methodology: Waterfall & SDLC

Responsibilities:

• Manage 4 offshore / 2 onshore QA Testers
• Report Testing status daily to upper management
• Interface with the Development for defects deadline and priority
• Interface with BA to business requirement design (BRD) and the functional system design (FSD) document.
• Create high level test plan based on BRD / FSD
• Create test scenario plan based on the FSD
• Create test data based on data needed using Confidential Wisdom application.
• Manual testing using Quality Center from the Test Lab module
• Document / track defects using Quality Center
• Map all Requirements to Test Plan using Quality Center from the Requirement Module.
• Map defects to Test Cases / Test Steps using Quality Center from the Defect Module
• Serve as the primary liaison with Testing Enablement - Test Coordination Lead
• Facilitate final review meetings and gather approval. Provide leadership support to the Test Coordinator in the communication and delivery of the Test Plan and other key activities to the project team members.
• Provide feedback and review of the Test Plan and other subsequent testing deliverables prior to review/approval by the Work stream Lead, Testing Enablement and other necessary parties.
• Complete Test Environment & Data Checklist, review with Test Lead, and submit to Testing Enablement
• Day-to-day management and facilitation of activities/tasks of the Test Analyst(s) and Test Executors. Conduct reviews and provide feedback on testing deliverables
• Monitor and facilitate the resolution of project defects from inception to resolution and escalate appropriately. Provide immediate communication of critical and high defects to Project Release Lead.
• Define the project test execution and defect reporting needs and determine frequency and communication of these reports
• Complete exit/entry forms, conduct internal review prior to submission to Testing Enablement and PMO
• Manage Test Execution Calendar and monitor completion of expected tasks. Attend regularly scheduled status meetings held by Testing Enablement and provide status/progress as it is a part of the overall Master test timeline and calendar.
• Validate test results on both Mainframe and Oracle databases.

Confidential

QA Test Analyst

Methodology: IDM (Integrated Delivery Method)

Responsibilities:

• Functional / Regression testing for Confidential web site / mobile applications using Rational Clear Case Explorer along with Soap UI version 3.5.1 to execute XML Services that will be used for both web and mobile applications
• Rational Test Manager to create test cases with detail test steps
• Rational Clear Quest to log and monitor defects.
• Validate test results on Oracle Database.

Test Lead / Test Analyst

Confidential

Responsibilities:

• Functional testing of new application - VICOR RIDS system - for Wholesale Lockbox processing.
• Functional areas that were tested - AR Match / Customer Decision Service (CDS) / Credit Card / Security (Entitlement) / Multi Banking
• Regression testing of the new application at the site location to ensure that the function of the application was imported over to site correctly and working per requirements.
• Wholesale UAT Test Lead/Test Analyst for lockbox testing processes.
• Wrote test plans and test cases scripts thereby ensuring plans are complete and validate test results per business requirements
• Wrote functional requirement to ensure the business requirements where capture
• Work with Red / Green and Yellow workflows Wholesale lockboxes using the RIDS system
• Manually Extraction / Check Keying / Scanning / Supplement Keying to test the software functionality and hardware
• Encoded Test Checks using the Maverick check encoder machine
• Validate System Files to insure data accuracy for downstream applications.
• Use IBML for scanning large quality of documents into RIDS
• Use Toaster Stacker to scan in the check doing the extraction process
• Testing VICOR RIDS software to validate how the software works with the hardware, like the IBML / Check Toaster / Cannon Scanners.
• System tested the entire RIDS software per business requirements.
• Manual testing using Quality Center from the Test Lab module
• Track defects using Quality Center.
• Map all Requirements to Test Plan using Quality Center from the Requirement Module.
• Map defects to Test Cases / Test Steps using Quality Center from the Defect Module
• System Performance testing with multiple end users

Confidential

Sr. Analyst Software Testing & Quality Assurance

Methodology: Agile

Responsibilities:

• Lead QA Tester for Debit and Pre-paid testing processes.
• Wrote test plans and test cases thereby ensuring plans are complete and will validate testing
• Production Support testing
• Test and manage all monthly releases for production defects.
• Manage 2 external client projects (Visa / Travelx) conversions to MC Java web-based client application.
• Manage defects
• Created test cards using CAMS II (Mainframe application) application that were tested on the Integri simulator
• Developed an overall understanding of IPS to research all types of test issues that we encountered
• Work in Member Testing Facility with external clients to come into the test system and test with them.
• Create project plans
• Wrote functional plans, test plans, created test scripts.
• Mainframe testing using JCL / CAMS II for Java web based client application
• Validated test data was created correctly on Mainframe and was able to be seen on the Java application.
• Create data on the Mainframe using File-Aid
• Create detailed test plans, test cases, and data for project testing.
• Tested Java web based application with Mainframe backend.
• Manual testing using Quality Center from the Test Lab module
• Track defects using Quality Center.
• Map all Requirements to Test Plan using Quality Center from the Requirement Module.
• Map defects to Test Cases / Test Steps using Quality Center from the Defect Module
• Validate test results on Mainframe backend using CAMS II / Payment Manager / Base24
• Knowledge of MDS / CIS and IPS ISO messaging processing and format
• Knowledge of MDS / Banknet and GCMS data format
• Client Recognition - Success Award for Implementation of VISA Integrated to MC platform for one of their clients.

Confidential

Sr. QA Tester & Business Analyst (BA)

Methodology: Waterfall & SDLC

Responsibilities:

• Manually test functionality a new flash & web based CBT (computer based training) for all company’s platforms (Smart Stations, Home Based and Client One PC) in Production, Development, and UA environments.
• Record and track defects using Mercury Quality Center. Report status to upper manager on percentage of completion. Work with Offshore Liaison in coordinating changes in the development timeline to determine when test modules were ready for user acceptance and production testing.
• Coordinate defects and fixes with the vendor development team in California.
• New Rookie Training Team - Manually test GUI functionality for new .NET Web based application in DEV, SIT and UA environments.
• Record and track defects using Mercury Quality Center. Wrote test cases, record & track defects.
• Report status to upper manager on percentage of completion and host/monitor defect meetings with the development team and upper management.
• Manage and support 2 other QA Testers. Manage the defect calls with the testers and development teams for status and ETA.
• Coordinate testing deadlines within the team. Customer Service to both Development Team and Business End Users.
• Regression test the new .NET application by producing reports from the current VB application and making sure the same report and results are produced in the new .NET application. Use the Use Cases to help regression the functionality of the new .NET application.
• Manual SIT test and data validate reports produced by Micro Strategy. In validating the reports, the Micro Strategy 9 tool was used to produce end-users reports and validated the results.
• Wrote Report Technical Specifications, Test Execution Calendar, Test Approach Plan, Test Plan and Test Scripts using Hewitt Packard Quality Center.
• I wrote Use Cases for the function of the New Trainee Performance Management application, wrote Test Plan, Test Cases Traceability Matrix, Functional and Data specification documents. Customer Service to Business End Users by setting up meetings to determine what the users needed for the new application and to get understanding of the current application. The meeting was also included going over Test Plans, Test Strategy and Business Requirements.

Confidential

QA Tester

Methodology: Waterfall / Agile

Responsibilities:

• Coordinated and participated in review and testing of non-web based activities to ensure the quality and functionality of assigned MasterCard developed systems.
• Monitored and reported the current status of projects. Adhere to and enforce consistent company and department testing standards and procedures.
• Retained documentation necessary to plan assigned testing. Review project test plans and implementation plans, test results and related user manuals, documenting problem areas and monitoring resolutions.
• Participated in review of project deliverables, and create detailed test plans User Acceptance Testing (UAT) with associated test cases and data.
• Executed automated and manual testing and perform reviews that confirm adherence and conformance to installation standards and methodology's, document and communicate status.
• Create data on the Mainframe using File-Aid
• Create detailed test plans, test cases, and data for project testing.
• Tested Java web based application with Mainframe backend.
• Manual testing using Quality Center from the Test Lab module
• Track defects using Quality Center.
• Map all Requirements to Test Plan using Quality Center from the Requirement Module.
• Map defects to Test Cases / Test Steps using Quality Center from the Defect Module
• Setup QC to be able to run QTP for automation testing.
• Knowledge of Credit / Pre-Paid Credit Card Transactions flow.
• Knowledge of MDS / Banknet and GCMS data format

Confidential

Programmer Analyst

Methodology: V Model & SDLC

Responsibilities:

• Administrator production change management process and procedures.
• Created SAS data sets & generate reports using SAS procedures such as Proc Means, Proc Freq, and Proc Report & Proc Summary on both OS/390 Mainframe and HP-UNIX systems and minimum of SAS Graph.
• Developed new & modified applications using SAS 8.01 based on the Modelers analysis using the modeler data as input into the development
• Developed new & modified applications using COBOL MVS based on the Modelers analysis using the modeler data as input into the development
• Implemented new, updated existing, and analyzed credit scoring modules.
• Extracted data from various forms of median, data clean and utilizing FTP protocol for transmitting data onto the Mainframe or UNIX server.
• Trained new co-workers on how to put together credit-scoring modules.
• Presentations to Financial Modelers, Analysts and Implementation teams to demonstrate the new changes for that scoring module results prior to implementing new changes into the system.
• Setup and developed Automated UNIX Shell scripts for production modules on Unix Server.
• Setup and modified production JCL modules for changes to a job.
• Administrated and Developed team documentation website utilizing HTML.
• All applications where developed & modified under SDLC (System Development Life Cycle).
• Documentation of test results.
• Manual testing using Quality Center from the Test Lab module
• Track defects using Quality Center.
• Map all Requirements to Test Plan using Quality Center from the Requirement Module.
• Map defects to Test Cases / Test Steps using Quality Center from the Defect Module

Confidential

Programmer Analyst

Responsibilities:

• Maintained company’s systems while headquarters was in the process of relocation.
• Programmed, analyzed, wrote, debugged, tested, delivered, maintained and implemented of existed applications.
• Tools used were FTP Protocol, Vista, and AcuCobol-85 for UNIX, Free Format Document and FlexGen on HP-Unix.
• Programmed, analyzed, and developed of new programs
• Converted Easytrieve progresses to SAS 6.0 for more system processor efficiency.
• Maintained, implemented and developed new VSAM and COBOL II/MVS applications.
• Programmed and Developed new IMS DC (online screen) applications driven by COBOL II/MVS and Embedded SQL.
• Tools used were TSO/ISPF, JCL, File-Aid (Data-Xpert), Lotus Notes, Panvalet, Base SAS, Easytrieve, System Display & Search Facility (SDSF), & Cobol MVS on MVS OS/390.