SUMMARY

• Certified Quality Analyst/QA Lead/Lead Coordinator with experience of 6+ years in Manual and Automated software testing and good knowledge in software development methodologies including both Agile and Waterfall models. Currently, spearheading efforts across Tata Consultancy Services, Schaumburg as a Quality Analyst.
• Strong domain knowledge in Retail & Health Care Device Testing.
• Certified Information Technology Infrastructure Library (ITIL V3), Quality Center (HP10) Management in Retail and International Software Testing Quality Board(ISTQB)
• Experience in testing of different web applications, different browsers and database projects on Windows operating systems.
• Experience in working with client users, product owners, business analysts, architects, developers and testers for complex projects during the full Software Development Life Cycle (SDLC). Good understanding and creating automated test scripts using Vb script and QTP frameworks for websites.
• Knowledge of different QTP frameworks like Data Driven Framework & Keyword Framework.
• Extensive experience in reviewing and analyzing Business Requirements and writing detailed Test Plans, Test Cases and Test Scripts. Worked on Web Services Testing using SOAP UI.
• Extensive experience in conducting different kinds of tests such as Smoke, Integration, Regression, Functional, System Testing, Black Box, UAT, Sanity Testing and Adhoc Testing.
• Having strong knowledge of all kind of Re - testing, Ad-hoc, GUI, Localization, Compatibility, Exploratory, End to End & System testing and support in unit testing.
• Expert in testing of cross browser Applications (Internet Explorer, Fire Fox, Safari, Google chrome) and excellent experience on Thin Client & IPAD Testing
• Extensive knowledge in database testing with database Oracle
• Strong knowledge of Database design in SQL
• Proficient in writing SQL queries and strong in backend testing.
• Expertise in Analysis of Problem Severity, Defect tracking system and Defects reporting system.
• Experience in Automated Tools like Quick Test Professional & Quality Center
• Expertise on writing Parametrized test cases and templates in Quality Centre tool to reduce time and helpful in creating automated tests.
• Creating different Metrics for Weekly and Monthly Statistics reports of Defects, Testcases using QC Dashboards.
• Expertise in use of HP Quality Centre tool for writing test cases, test execution, defect management and defect tracking.
• Expertise in creation of Traceability Matrix in HP QC Tool & Microsoft Excel
• Expertise in Functional and Non Functional testing of web based applications.
• Good Experience on working in Agile Methodology and spearheaded different ceremonies like Sprint Planning Meeting, Defect Review Meeting, Sprint Planning, Sprint Back up Grooming, Sprint Retrospective, Sprint Demo etc.
• Expertize in Story Writing, Defect Management and entire Software Life Cycle management in different Agile Tools like Pivotal Tracker & JIRA Tool
• Experience on creating Process Diagrams or pictorial representation of requirements which helps in better understanding of requirements by Microsoft Word, Microsoft Visio & Microsoft Excel.
• Experience on automating sanity test cases of different clients by using Selenium Tool.
• Good Experience on working in Waterfall Methodology and knowledge on complete SDLC Process for Business Requirement and Testing flow for a Software development and release to customers.
• Have Experience in Requirement Gathering in Mainframe Applications & Java Based Applications.
• Have experience in selecting, inducting, training and mentoring many project members, imparting them with application/testing/domain knowledge and soft skills
• Possess high interest and attitude towards learning new skills and technology whenever possible. Possess good communication, collaboration, leadership and team building skills
• Results oriented, with an ability to work with aggressive timelines and deliverables and to see any assignment to successful completion within the established project schedule.
• Have a valid H1B visa.

TECHNICAL SKILLS

QA Technologies: Quick Test Pro 12.5, ALM HP Quality Center, JIRA, SOAP UI, Selenium, Pivotal Tracker & Bugzilla.

RDBMS: Oracle 8i,9i/10g

Test Management: Quality Center 9.5/10, JIRA, Pivotal Tracker & Bugzilla

Languages: SQL and PL/SQL, VBScript,C, C++, Java.

Version Control Tools: ISHARE &VSS

Operating Systems: Windows XP/Windows 7/ Windows 8, Mainframes, Android.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Senior Quality Test Analyst

Responsibilities:

• Used JIRA Management Tool to execute test plans, track execution against the plan during testing and manage defects from inception to resolution.
• Experience in working with analysts, developers and testers for complex projects during the full Software Development Life Cycle (SDLC)
• Having strong knowledge of all kind of Re-testing, Ad-hoc, GUI, Localization, Exploratory, Integration & System testing and support in unit testing.
• High Level Smoke Testing is performed, found defects and resolved those defects by conducting Trouble shoot working sessions (also known as WAR Rooms)
• Prepared Test Plan for different version of releases.
• Conducted Defect call, addressed issues to all the team and document the follow ups and tasks in JIRA.
• Spearheaded all the ceremonies of Agile like JAD, Sprint Planning, Sprint Demo, Sprint Retrospective and Stand up Meetings etc.
• Experience on Defect Casual Analysis, Risk based Analysis and working on Release Timelines
• Reviewing Test Results, Preparing the Test Summary Results for each Release and providing the QA Sign off for each Test Release/Sprint.
• Reviewing &Design Test Cases, Test Scenarios Test Data & Test Scripts.

Confidential, Chicago, IL

Quality Test Analyst

Responsibilities:

• Study business requirements for business process and uploading them into Quality Center requirement. Performed Smoke testing on new builds of application.
• Analyzed the Functional Requirements, System Design Specifications, and Wireframes, interacted with Business Analyst & developers for changes in requirements.
• Notified the Team on Daily Stand-up Calls for Test Risks & Timelines impacted by Defect Blockers or environmental issues.
• Managed & scheduled all Manual and Automation scripts from Quality Center using the Test Plan, Test Lab and Defects module.
• Implemented the testing life cycle following SCRUM Methodology.
• Conducted the GUI, Functional, System, and Integration, End to End, Performance, Regression, User acceptance (UAT) and Database testing on the web application.
• Use Quality Center &JIRA for repository, reporting and tracking defects and providing updates.
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.
• Test Applications cross Browser compatibility in Internet Explorer, Fire Fox, Safari and Chrome.
• Perform the UAT and Implementation testing of the application.
• Provided daily status report on the testing progress and other concerned issues.
• Developed SQL Queries to compare UI results and database data.
• Design VB scripts and automate test cases using QTP
• Design Test scripts using for sanity testing using Selenium Tool.
• Performed manual testing of the application GUI with regard to layout, usability and boundary.
• Performed System testing, functional testing, GUI testing, regression testing and ADHOC testing.
• Involved in developing QA metrics and test reports for defects on daily, weekly and module basis.
• Helped in coordinating and planning for User Acceptance Testing with the client.
• Analyzing and Simulating the issues / bugs reported from the client.
• Performed system integration and regression testing for client environments.
• Handling the day-today issues raised by the client, taking care of the dispute resolution with the other operators.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Initiated the KICK - OFF Meetings with Stakeholders Calls and confirm on the Business Requirement of the Request.
• Spearhead the Requirement Meeting, Stakeholders and make sure Dev Team, QA Team and key members are well aligned.
• Prepare the Requirement document (SRS) with get a Sign off from the Stakeholders and all required members.
• Review the Test Scenarios covered by Testing and Validation Team and approve them
• Transition of Requirements & Requirement Clarification Meeting to Dev/QA.
• Perform UAT Testing and provide UAT testing Sign Off

Confidential, Chicago, IL

Agile Tester

Responsibilities:

• Spearheaded all the ceremonies of Agile like JAD, Sprint Planning, Sprint Demo, Sprint Retrospective and Stand up Meetings etc.
• Creating Stories in Pivotal Tracker and updating Tasks & story Points making sure each sprint has approximate 40 story points (weekly basis)
• Spearheading Defect Review Meeting with the Developers, Testers & Business Analysts.
• Spearheading in Defect Deferral Meeting with the Developers, Testers, Business Analysts and the Users.
• Design Test Cases, Test Scenarios Test Data & Test Scripts.
• Design VB scripts and automate testcases using QTP
• Worked in Template Creations and Parameters.
• Pro-active involvement in Defect Detection and Defect Verification.
• Expert in Smoke, Functional, Regression, Browser, Localization Testing and Ad-hoc Testing.
• Acquainted with Agile Methodologies

Confidential, Nashville, TN

Quality Analyst

Responsibilities:

• Analyzing requirements and finding out gaps in requirement
• Designing test cases in Quality Centre Tool.
• Defect Identification, tracking of the defects done in QC Tool.
• Spearheading Defect Review Meeting & Defect Deferral Meeting by different stakeholders.
• Analysis of defects and created the Defect Casual Analysis(RCA) document and shared to clients
• Expert in Smoke, Functional, Regression, Browser, Localization Testing and Ad-hoc Testing.
• Performed Testing in different Platforms Testing like Thin Client and IPad devices.
• Validated the application by writing SQL queries and validating the queries.
• Wrote VB scripts and created test scripts by Quick Test Pro to automate the regression test cases.
• Acquainted with Waterfall Methodologies.