SUMMARY

• Around 5+ years of diversified experience in Software Design, Development and Testing. Expertise in Designing and Developing Test plans, Test cases and generating Test Scripts. Excellent communication and interpersonal skills wif clear understanding of business and ability to work as a part of team.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Test Methodologies.
• Experienced in Waterfall and Agile SDLC methodologies.
• Good experience and noledge of documenting, writing and modeling Test Cases, Use Cases, Functional and Non - Functional Requirements and creating diagrams.
• Good experience and noledge of modeling Use Cases, Flowcharts, Gantt Chart and other related diagrams using MS Visio.
• Expertise wif Quality/Defect Management tools like Jira and TFS.
• Strong hands on experience in testing eCommercial Web Applications and Content Management Tool.
• Experienced in developing Test Plans and Execution of Test Cases for Manual & Automated Testing.
• Experience in testing Web Analytics products such as Omniture and ComScore.
• Proficient in designing, reviewing and documenting test plans, defining test procedures and creating test cases on the basis of product release features, client’s requirements and related technical documents.
• Performed Functional, Regression, Integration, GUI, Usability, International, End-to-End, Positive, Negative, Cross Browser Testing, Black and Gray-box testing and UAT.
• Expertise in working wif various mobile devices such as Android, Blackberry, iPhone and tablets to perform browser compatibility and configuration testing.
• Strong noledge of Microsoft SQL server and Oracle Databases.
• Worked wif fast-paced, highly collaborative, projects and teams.
• Strong experience in interacting wif developers to analyze the user requirements and functional specifications.
• Excellent communication and presentation skills, self starter, quick learner, team player.
• Ability to comprehend and interpret a problem and its solving techniques.

TECHNICAL SKILLS

Operating Systems: Windows, Unix etc.

Mobile Operating Systems: IOS, Android and Windows

Database: Oracle, MS SQL Server, MS Access, DB2

Testing Tools: TFS, Jira, Version One, Quality Center, Test Director, QTP

Mobile Devices: iPhone, iPad, HTC, Samsung Android devices

Others: MS Office Tools like, Excel, Powerpoint, Word, MS Visio, etc.

PROFESSIONAL EXPERIENCE

Confidential, NY

QA Engineer

Responsibilities:

• Participated in the QA effort throughout agile sprints including:
• Reviewed stories and identify data needs during sprint planning.
• Assigned story points (Level of Effort) to groomed stories.
• Executed test scripts/plans and provide defect and usability feedback.
• Worked closely wif product owner and the stakeholders for product review.
• Demonstrated new functionalities during sprint review.
• Supported and monitored launch and post-launch of the application.
• Identified QA improvements during sprint retrospect.
• Participated in Daily QA Meeting, Sprint Planning meetings, Sprint Retrospective meetings, Daily Scrum Status update meetings.
• Managed offshore QA team and assigned them tasks appropriately.
• Worked on multiple projects at once and maintaining a steadily-flowing test queue.
• Performed browser compatibility and configuration testing for various operating systems.
• Performed mobile testing on various mobile platforms such as iPhone and iPad.
• Performed End-to-End testing to validate if changes to the existing functionality or introduction of brand new functionality is breaking the other Dependent/Auxiliary applications and modules.
• Performed web application search engine optimization testing.
• Verified Web Analytics data using Omniture.
• Worked closely on a daily basis wif application developers, solutions architects, Product owner, as well as end users from time to time, to thoroughly test and sign off on changes and pro-actively identify potential problems in applications.
• Executed and evaluated manual and automated test cases and reported test results.

Environment: .Net Web Application, Agile Methodology, TFS, Remedy, Omniture, Firebug, iPhone, iPad, IE (8, 9, 10, 11), Firefox 10+, Chrome, Safari, Office 365

Confidential, CT

QA Analyst

Responsibilities:

• Understand the functional requirements of the projects and performed the functional testing using Manual testing process for both the Web App and Mobile App.
• Participated in reviewing the test cases written by offshore team and provide valuable suggestions and comments.
• Participated in business requirements analysis and JAD sessions to understand the business requirements and system design.
• Responsible for defect identification, documentation, communication and following through to resolution according to business requirements.
• Tested implementation of Mobile web on smart phones dat include IPhone, Android and BlackBerry.
• Managed, documented and controlled all the Test Cases and test results using Wiki and also in a status update report using MS Excel.
• Uses JIRA for logging and tracking the defects.
• Verified Web Analytics using ComScore.
• Tested streaming videos and media applications.
• Performed Web Service Testing experience using SOAP UI pro.
• Performed Database testing using SQL queries.
• Tested Ecommerce website involving Web, In-Store, Catalog, E-mail and Social modules
• Participated in production support for releases and done the smoke testing.
• Interacted wif developers, SME and all other team members in resolving defects/issues.
• Preparing Daily Execution Report - Involved in preparing the Daily Execution Status report and sharing wif managers and leads.
• Raised some suggestions for improving the user experience for the mobile application.

Environment: Java/J2EE, Web Application, Waterfall, JIRA, Wiki, iPhone, iPad, HTC, Blackberry, IE 8.0, Firefox 10+, Chrome, Safari

Confidential, OK

Business Analyst/UAT

Responsibilities:

• Led a project in purchasing and installing a Financial Solution (Comdata) to the travel center.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Determined user/business/functional requirements and created Business Requirement Document(BRD).
• Acted as a liaison between business and vendor to perform regular maintenance.
• Conducted Joint Application Development (JAD) sessions wif stakeholders throughout SDLC to resolve open issues.
• Worked wif vendor’s QA team to design test plan and test cases.
• Performed manual testing to check for any flaws and report to the vendors.
• Performed User Acceptance Testing (UAT).
• Coordinated work plans between stakeholder and vendors.
• Created document for training and Help Desk teams.

Environment: Comdata fleet solutions, MS Office, SQL Server