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Senior Quality Assurance Lead Resume

3.00 Rating

Chattanooga, TN


  • Skilled Quality Assurance manager with over fifteen years of diverse experience and a strong passion for Quality Assurance.
  • Energetic, motivated, and organized leader, with experience assembling and growing teams.
  • Solid understanding of Quality Assurance Policies and Procedures.
  • Proven problem - solving skills.


Project Management Software: MS-Project, Primavera

Business Systems: Point-of-Sale (POS), Magnetic stripe cards, Data File transfer, Inventory, Lead Generation, Open Text Document Management

Programming/Scripting Languages: XML, HTML, XHTML, JavaScript, Web Services, Visual Basic, PHP, Java, Ajax, .Net, VB.Net, LANSA, C++, ColdFusion

Operating Systems: Windows-NT, Windows XP, Window 7, Mac OS X, MS-DOS, Unix, AS/400, IBM Mainframe

Virtualization: Vmware, BootCamp

Browsers: Opera, Windows XP, IE7, IE8, IE9, FireFox, Chrome, OSX Mavericks, Mozilla, Netscape

Database: MYSQL Server, Oracle, IBM DB2, MS Access

Software: Microsoft Office Suite: Word, Excel, Power Point, Office, One Note, and Communicator. Microsoft SharePoint, HP ALM Quality Center 11.0, QTP 11.0, HP Sprinter, QA Inspect, LoadRunner, Lab Management,Performance Center, Microsoft Team Foundation Server, Bugzilla, Various Instant Message Services, Win Zip, 7 Zip, Content Server Enterprise Edition, Enterprise Connect, Enterprise Scan, Hotel and Casino software.


Senior Quality Assurance Lead

Confidential, Chattanooga, TN


  • Leading a Quality Assurance team for a major utility company during all phases of the Software Development Lifecycle
  • Utilizing HP ALM 11.0 for full lifecycle management of Releases, Requirements, Test Scripts, Defect tracking and Analysis. Utilized HP Sprinter to enter test results.
  • Reporting statistics to upper management after User Acceptance Testing and to Auditors meeting TVA Requirements and Standards.
  • Quality Center Administrator for 1900 users and 70 Projects.
  • Responsible for implementing testing policies and procedures within TVA’s testing groups.
  • Testing Enterprise Content Document Management software for all Nuclear Sites, Maximo, Legal, Human Resource, Payroll, TVA Police, Corporate and IT departments
  • Moving 85 servers of IBM Main Frame files into a Web Based application while testing the integrity and security of each department’s files.

Senior Quality Assurance Engineer

Confidential, Chattanooga, TN


  • Managed a team of offshore consultants, local consultants and full time QA testers on various projects.
  • Implemented and administered Quality Center, HP Sprinter, and QA Inspect as well as integrated with Version One software providing a two way flow of information allowing Confidential the ability to leverage its investment in Quality Center as part of an integrated platform for agile development.
  • Acted as interim QA manager on numerous occasions.
  • Load tested ACH Federal one million plus transaction web sites.
  • Implemented SDLC policies and procedures across various projects, which increased proficiency by 50%.
  • Established goals, objectives and performance metrics driving continuous improvement
  • Performed manual and automation testing on various web based applications.
  • Continual management of defects and teamwork assignments, which included manual and automation scripts and test cases.
  • Daily participation in Agile Scrum meetings. Have a complete and thorough noledge of Agile methodologies.
  • Tested and successfully launched a new web site www.fourseasonscash.com
  • Test lead generation web site for www.leadpile.com.
  • Trained and mentored other Quality Assurance staff on Quality Center, QTP, HP Sprinter and SDLC policies and procedures.
  • Participated with other senior managers to establish strategic plans and objectives. Communicated projects status, production/release schedule, and related issues to management.
  • Third Party testing.

Senior Quality Assurance Manager

Confidential, Alpharetta, GA


  • Managed functional, non-functional and business requirements, assuring resolution of severity risks before release to production environment.
  • Implemented SDLC policies and procedures for QA Department, increasing productivity rate from 35% to 85%.
  • Managed, mentored and trained QA staff, ensuring their skill set and noledge base adequately met the skills required to perform their roles in an agile environment.
  • Established the QA strategies to include Functional, Regression, End-to End, Data Conversion, Performance, and Test Harness testing.
  • Implemented HP’s QTP automated testing tool and Quality Center defect tracking system, increasing testing accuracy rate from 25% to 90%.
  • Performed defect management, test management, test automation, and test execution throughout the product life cycle, resulting in decreased defects.
  • Increased customer satisfaction by meeting deadlines and delivering product ahead of scheduled delivery dates.
  • Screened and hired QA Analyst, set yearly goals, completed yearly performance evaluations.
  • Managed the QA effort guaranteeing deliverables were on time and on budget and QA standard were upheld. Managed QA risks and issues. Reported status to upper management.
  • Coordinated the design, analysis and execution of Functional, Performance, Regression, End-to-End, Data Conversion, UAT and Load Testing.

Quality Assurance Analyst

Confidential, Alpharetta, GA


  • Performed manual testing of web application, client-server, database, educational and related projects on Windows, and Macintosh operating systems.
  • Analyzed business and functional requirements to design UAT Test Cases.
  • Developed and updated Test plans, Test Scenarios, and Test Cases across multiple platforms.
  • Performed Functional, GUI, Regression, System Integration, User Acceptance, Data conversion, Configuration and content testing for web-based e-commerce and client server application for Point of Sale and Hotel management system.

Internet Systems Software Engineer

Confidential, Alpharetta, GA


  • Functioned as a software tester on numerous Web, Java, and Unix applications.
  • Performed system, integration, UAT, and performance testing of web-based software applications.
  • Developed and maintained manual and automated test scripts/cases and test plans.
  • Documented and communicated test results to project team and management.
  • Facilitated meetings for reviewing test plans and test scripts/cases to ensure accuracy and completion of documentation.

Propulsion Systems Test Engineer

Confidential, Palm Beach, Fl


  • Designed, created, and executed test plans and test scripts for the F22 and F135 Joint Strike Fighters.
  • Performed system regression, integration, and acceptance testing, and tracked discrepancies for each software release.
  • Maintained system documents on requirements and object level test descriptions.
  • Participated in daily standup meetings

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