SUMMARY

• 8 years of diverse IT experience in QA testing wif Client/server, web based applications in Insurance, Utility, Pharma - Healthcare, Banking and Telecom domains.
• Efficient in implementing QA Process, procedures and methodologies.
• Strong knowledge on Software Development Life Cycle and methodologies
• Good understanding of Agile software development lifecycle
• Identify the Test Requirements based on User Requirements and Program Specifications.
• Expert in preparing Test Scripts, Test Cases and Test Data.
• Prepared Test Plans, Test Cases for both positive and negative scenarios for User Acceptance testing (UAT) and mapped the same to requirements in Quality Center.
• Experience in the areas of GUI, Functional, Integration, System, Front-end, Regression testing for Client Server and web applications.
• More TEMPthan two years of professional experience in testing mainframe system application and performance for billing related issues
• Extensive knowledge of testing mainframe systems, mainframe tools, and mainframe testing environments
• Involved in the preparation of Requirement Traceability Matrix and prioritize Test case.
• Excellent understanding and implementing skills in software methodologies such as Agile, Waterfall models.
• Involved in testing web applications in Waterfall and Agile development processes
• Strong experience in interacting wif business analysts and developers to analyze the user requirements, functional specifications and system specifications.
• Proactively studied various kinds of testing concepts and templates from various sources and effectively implemented them across the organization.
• Strong skills in back-end testing using SQL queries on SQL Server and Oracle.
• Expertise in analysis of Problem severity, Defect tracking and Defects reporting system.
• Experience in analyzing test results and submitting the bugs usingBug Tracking Tool Quality Centre (QC) & Team Foundation Server (TFS)
• Excellent interpersonal skills and ability to work in a cross-functional environment.
• Lead testing efforts wif business analysts, customers, and offshore QA testers

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Sr. Quality Analyst

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non functional requirements.
• Lead planning meetings, JAD sessions, analysis development, test inspections, and other project meetings throughout project life cycle
• Provide support, training, and mentoring to project team members.
• Responsible for Functional Integration Test (FIT) case design and development.
• Execute test cases and participate in testing documentation reviews and walk-through. dis includes test plans, test cases, test strategies and test Summary Report.
• Participate in project and test team requirements reviews.
• Lead and coordinate integration testing activities.
• Formally document test plans, test suite design and test cases.
• Report testing status to test lead, project manager, development lead, data team and developers.
• Used Quick Test Pro to create automated scripts for Functional and Regression testing
• Used Quality Centre to plan tests, manage test assets, create and run manual and external scripts to check GUI and functional features of the Application.
• Responsible for assigning defects to other project team members.
• Perform the role of a test lead and involved in peer review of test cases..
• Worked in AGILE(Iterations) methodology
• Performed Black Box Testing, functional and regression testing to guarantee high quality software end products
• Used Microsoft Visio to develop flow diagrams/ process diagrams and MS office like MS Word for documents, MS Excel for reporting etc

Confidential, Phoenix, AZ

Sr. Quality Analyst

Responsibilities:

• Worked in Agile development environment wif frequently changing requirements and features set
• Working wif Project team to understand requirements to plan and execute Test Cases.
• Interacted wif Business Analysts and Developers in requirements analysis, design reviews, testing and documentation for application developed in Agile environment
• Participating in the translation of Functional Requirement Specifications, Business Requirement Specifications and Detail Design Specifications into, Use Cases and Test Scripts
• Involving in Unit Testing, Functional Integration Testing, System testing and Regression testing, and Performance Testing to guarantee high quality software end products.
• Involved in testing of mainframe system application and performance for billing related issues
• Handled the tasks of preparing test cases and defect tracking of mainframe systems for a project called Home Energy Information
• Analyzing and developing test plans and assist wif development, implementation, and execution of new tests and test scripts for the project Customer Production Meter (CPM) mandated by Arizona Corporation Commission
• Worked in the environment of Agile methodology wif regular sprint meetings
• Working wif established defect tracking process which will be shared and reviewed wif the project team.
• Worked wif Customer Information System(CIS), Customer Care Express (CCE)
• Using Rational Clear Quest creating the defects which are related to Service plans and Service plan Ids and managing the same.
• Participating in the IT Kick Off meeting to set expectations base on requirements and ensure a timely delivery
• Working closely wif Business Analysts (BA) to determine and identify contents and flow of various business processes.
• Communicating wif offshore development team and coordination wif testing team to resolve various issues..
• Involving in reviews and documentation for reporting the status to the project manager. Maintained Test Matrices and Traceability Matrix.

Environment: Mainframe, Rational Quality Manager, DB2, SQL 2008, Windows 2000 / NT, Java, QMF,, Manual Testing, Rapid SQL, Quality Center, JIRA, Agile, Load Runner, Win runner

Confidential, La Palma, CA

Quality Analyst

Responsibilities:

• Involved in Defining, and Analyzing the Testing Requirements based on the Application Functionality.
• Gathered test data requirements for data conditioning from Business Units to test total application functionality.
• Conducted Test Plan walkthroughs and wrote test scripts for manual testing.
• Develop, maintain and conduct smoke test cases for QA environments.
• Created test scenarios for System testing and Regression testing.
• Involved in Black Box, Functionality, User Acceptance Testing.
• Did regression, functional, integration, smoke, system, UAT testing.
• Involved in validation process by using Agile methodology and participated in regular sprint meeting
• Performed Cross browser testing.
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements in Quality Center.
• Actively participated in Scrum meetings, reviews and developed detailed test scenarios
• Prepared Traceability Matrix, Test Results Documents for manual and automation testing.
• Preparing and running of Automated Test Scripts Using the Quality Center.
• Involved in the development of Selenium test cases using JUnit framework
• Involved in the testing using Selenium Web Driver for automating testing web applications
• Writing SQL to query the database to verify dat the data on GUIs are accurate
• Validate the transfer of data between Meter Data Management Systems (MDMS) and Customer Information System(CIS)
• Executed test scripts and analyzed the test results.
• Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports
• Used Team Track tool for defect tracking, Rational Clear Quest.

Environment: Mainframe, Rational Quality Manager,Quality center, QTP, Agile,DB2, SQL 2008, Rapid SQL, ALM, Windows 2000 / NT, IBM DB2, Java,J2EE, JIRA, UNIX

Confidential, Lebanon, NJ

Quality Analyst

Responsibilities:

• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements.
• Involved in developing detailed test strategy, test plan, test cases and test scripts for manual testing.
• Set up the test environment, defining detailed Test Requirements, converting them into Test Cases and collected Test Metrics for analyzing the Testing Effort.
• Coordinated and worked along wif the development and business teams. Controlled testing projects at every step of the quality cycle from test planning through execution of defect management.
• Involved as part of automation team using QTP, Selenium, developed test scripts.
• Develop, maintain and conduct smoke test cases for QA environments.
• Worked wif development teams to investigate, prioritize and resolve software bugs / defects based on the testing results.
• After successful release of projects, developed automation scripts using QTP and integrated the script wif master script.
• Did regression, functional, integration, smoke, system, UAT testing on main application, prototypes created by Flex, Ajax.
• Developing and maintaining test scripts, analyzing bugs and interacting wif development team members in fixing the defects.
• Involved in the testing of application developed for Millipore Lab Water systems according to 21 CFR Part 11 compliance
• Gained knowledge of GxP regulations for Pharmaceutical industries
• Attained knowledge and understanding of CFR and guidance procedures followed by Food and Drug Administration
• Involved in the preparation of documents to ensure the compliance wif style guidelines and standards of Regulatory Authorities like FDA, EMA
• Agile methodology used for validation process.
• Responsible for analysis, reports and defect tracking.
• Prepared Traceability Matrix, Test Results Documents for manual and automation testing.
• Actively attend meetings wif fellow testers and other groups to evaluate the progress and Performance of the application.

Environment: QTP, Selenium, Quality Center, Java, J2EE, JDBC, EJB, Jsp, Struts, XML, XSLT, SQL 2008, ALM, PL/SQL, JavaScript, SoapUI, JMeter, JUnit, UML, Agile, Oracle, Toad, MS SQL Server, Unix, Citrix.

Confidential, Fitchburg, MA

Business Analyst

Responsibilities:

• Analyzed the Business Requirement Documents, Functional Specification document to Prepare Test Cases in Quality Center.
• Developed and reviewed the Test plan.
• Documented and formatted the test data using Excel.
• Created and Executed Automation Test Scripts for Functional and Regression Testing using Quick Test Professional (QTP).
• Divided the Test Scenario into Multiple Actions and converted the Actions into Reusable actions.
• Performed Black box, Smoke Testing, functional testing, integration testing, regression and System testing.
• Performed End-to-End testing manually and was associated wif User Acceptance Testing.
• Reported bugs in Quality Center. Actively participated in preparing the Defect Report and getting resolution for the Defect.
• Agile Methodology used for validation process.
• Performed on UNIX server like copying, removing, viewing the data and transferring the files to the local file system.
• Version control tool was Visual Source safe.
• Validated the back-end data by using SQL and PL/SQL extensively.
• Worked wif UNIX Shell Scripts to automate the tasks.
• Validated the ETL Process by using Unix Shell Scripts.
• Connected to database to Query the database using Toad for Data Verification and Validation of the data in the back end.
• Performed data integrity testing by executing SQL statements.

Environment: Rational Requisite Pro, XML, Ms Project, PL/SQL, Oracle, MS SQL Server, MS Access, Ms Excel, Windows NT, Windows 2000, ToadSierra Atlantic, India

Confidential

QA Analyst

Responsibilities:

• Involved in Defining, and Analyzing the Testing Requirements based on the Application Functionality.
• Gathered test data requirements for data conditioning from Business Units to test total application functionality.
• Conducted Test Plan walkthroughs and wrote test scripts for manual testing.
• Created test scenarios for System testing and Regression testing.
• Performed Cross browser testing.
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped the same to requirements in Quality Center.
• Executed test scripts and analyzed the test results.
• Used Team Track tool for defect tracking.
• Tested Automobile, Homeowners, and Dwelling Fire and Workers Compensation applications finally checking the accord (pdf) applications.
• Worked on Insurance Modules pertaining to Commercial and Personal lines.
• Involved in testing the Property and Casualty Insurance pertaining to Small Business, Large Business.
• Worked on Electronic Bill Payment applications when select the Electronic Bill Payment as the Payment type in the Pay Plan.

Environment: Win Runner 7.0, Test Director 7.6, Oracle7, Windows NT 4.5, PL/SQL, Oracle, SQL Server 2000, UNIX.

Confidential

QA Analyst

Responsibilities:

• Did task planning for each iteration, for the team
• Prepared test cases and test scripts for functional testing
• Involved in test cases execution and debugging.
• Attending daily Stand-up and Weekly team meetings wif team to discuss the Testing status and issues.
• Ensuring the Build is acceptable for testing by verifying the associated documentation and
• Checklists from the Development team.
• Executed the scripts wif various test data and reported the defects.
• Detecting bugs and Classifying them based on the severity.
• Functionality testing, Regression testing, System testing
• Interaction wif onsite team to get project requirements
• Developing Build on the machines (applications)
• Actively Participated in retrospective meetings
• Detecting bugs and updating the functionality in the Wiki page.

Environment: Manual testing, Java, Servlets, JSP, XML, XSL, OMS, ASAP, BEA Web logic, PL/SQL, Oracle, SQL Server 2000, Toad