SUMMARY

• Over 9 years’ experience in IT field with extensive experience on Analysis and Quality Assurance Testing of Web based, Client - Server, Mainframe applications and Device Testing.
• Excellent knowledge in all phases of SDLC methodology.
• In depth knowledge of manual testing in Agile and Waterfall environment.
• Extensive experience in Point-of-Sales devices, applications, and testing financial transaction processing systems.
• Working knowledge of Gilbarco and Wayne pump/fuel dispensers.
• Expertise in White box and Black box testing including Functional, GUI, System, Integration, Smoke, User Acceptance Testing (UAT), Regression, Ad-hoc, Back End, End-to-End, Configuration and content testing for web-based e-commerce, and other applications.
• Experienced in developing Test Plans, Test Strategies, Test Conditions and Test Scenarios.
• Expertise in creating Test Cases/Test Scripts by using Functional/Business/Technical requirements, System Requirement Specifications, Product Requirement Documents, Frameworks and Use Cases.
• Ability to spot ambiguities in Functional/Business/Technical requirements, System Requirement Specifications, and Product Requirement Documents.
• Strong working knowledge of Mobile Testing on iOS and Android devices dat includes hardware functionality integrated with software packages, communication protocols and Mobile Payment Space.
• Working knowledge of Payment Card Industry (PCI) compliance.
• Provide technical support and troubleshoot POS system around teh QA Lab.
• Coordinate with development team and other team members towards successful implementation of software releases.
• Excel at interfacing with others at all levels to ensure organizational goals are attained.
• Major strengths in planning, organizing and interpersonal relations. Enthusiastic, self-starter an excellent communicator and a team player with a sharp eye for quality and profitability.

TECHNICAL SKILLS

GUI Tested: Java, J2EE, C++, Visual Basic

Testing Tools: ALM HP Quality Center, TFS, JIRA, WCFStorm, POSTMAN, CA Agile Central(Rally), Charles, Fiddler

Web Services: XML, JSON, .Net, SOAP, HTTP POST, HTTP GET, HTML

Browsers Tested: Google Chrome, Internet Explorer, FireFox, Safari

Databases: MS SQL Server, Oracle SQL, MS Access

Operating Systems: Windows 7, Windows 8, WindowsXP

PROFESSIONAL EXPERIENCE

Confidential, Allen, TX

Sr QA Analyst

Responsibilities:

• R & D’s team test lead for new development and product enhancements for Web Services testing of API & GUI interface.
• Led teh effort to integrate our system with a third party web based system so as to automate customer business experience, and facilitate processing needs.
• Create and update existing API codes using JSON and XML to ensure dat developed products meets design specifications, and bug free across testing environment/platform.
• Provide project report to QA manager and product owners.
• Created manuals for newly developed applications.
• Hands on experience using proxy tools to debug (Fiddler) Web Services.
• Perform production deployment and TEMPeffectively communicate teh status to developers and product owners
• Subject matter expert (SME) for API related questions and support production issues.
• Contributed in project definition, meeting facilitation, training, problem resolution and production support

Confidential, Plano, TX

QA Engineer

Responsibilities:

• Worked with third party companies to ensuring our eCommerce, Fuel, and ATG products pass through certification.
• Coordinate with subject matter experts and other consultants to formulate testing plan outlining teh scope required to test specific business process
• Analyze new/existing functionality; develop testing high level plan to validate application changes and supporting business processes.
• Transform high level plan into detailed test plan for eCommerce projects
• Maintain teh SharePoint and assign roles to users as required.
• Reviewing test plan and performing gap analysis for business requirements.
• Reviewing acceptance criteria (me.e. behaviors) for accuracy, clarity and completeness
• Extending and maintaining teh regression test/Functional Test/Smoke Test suite
• Build regression scope & manage regression review.
• Communicate status of each working phase to management on scheduled basis
• Support end-user testing and validation by business unit for new or revised applications
• Evaluate proposed changes in testing scope of existing processes to identify potential adverse impact upon operations.

Confidential, Irving, TX

QA Analyst

Responsibilities:

• Testing 7-Eleven, Inc. retail Information System and support for teh integration of EBT (Electronic Benefits Transfer) payment processing at teh POS Register and Pin Pad for US stores.
• Perform Credit Cards, Debit Cards, Gift Cards, Store cards, Money Order, and checks testing against EBT application release.
• Test mobile applications for Mobile Merchandising, Store/field reporting, and Mobile CRM.
• Create comprehensive test cases in Quality Center and execute based on Business, Functional, and System Support Requirements.
• Execute test scripts, track and report defects on multiple applications using Quality Center and OnTime.
• Write and execute SQL Queries to validate backend data
• Verify reports, logs, and also message/packet validation against host/design specification.
• Perform End-To-End testing.
• Conduct POS Certification and PCI testing for EBT project.
• Responsible for testing Gilbarco and Wayne Pump/Fuel systems, ATG, and other Oil and Gas functionalities.
• Test Retail Information System to support TDES PIN debit via new store devices/software/firmware, both at teh POS and at teh CRIND - Card Reader in Dispenser (Fuel Pump System)
• Communicate with development team, daily reporting in order to keep stake holders and 3rd party clients within USA and Japan aware of teh progress of teh project.

Confidential, Plano, TX

Stores Systems & Innovation QA

Responsibilities:

• Performed RFID (Radio Frequency Identification) testing for teh nationwide rollout of RFID Count Performance Enhancements and Reporting.
• Created and maintained test cases in Quality Center as project/application are been turnover to QA.
• Registered POS, CPOS, FPOS testing, and other applications dat are integrated into POS terminal.
• Worked closely with development team to achieve teh new JCP pricing project.
• Responsible for testing JCP's new pricing strategy, verbiages on teh customer facing applications reflect new pricing scheme for all items in JCP stores.
• Integrated Wireless scanner applications with RFID Scanner.
• Implemented Digital Platform changes to FindMore Kiosk and JCP express direct Merchant out-of-store Kiosks.
• Performed Full regression testing in Digital Platform (DP) program for teh in-store iPads.
• Tested applications and hardware’s after Network Infrastructure Upgrade and Security patches.

Confidential, Atlanta, GA

Quality Assurance Specialist

Responsibilities:

• Reviewed Functional Requirements, Software Requirements and Product Requirements and provide feedback to Subject Matter Experts (SME).
• Provided Project Estimates and Task Priority lists to QA and Product managements.
• Created Test Plans, Test Strategies, Test scripts and Test Cases.
• Performed testing on Web based, Client Server, and PC based applications and Hardware/Devices for eCommerce, Retail, Restaurant, and Lodging applications.
• Performed Mobile Payment Testing on POS transaction processing devices dat include VeriFone, Hypercom and Nurit.
• Provided support for teh PST (Process Support Team) in order to tackle production issues, and questions as needed.
• Performed Connectivity Testing on smart phone technologies such as CDMA/EVDO, GPRS and IP, Wi-Fi communication methods.
• Provided 24 hours technical support during deployment.
• Performed Ad-hoc, Smoke, Functional, Integration, System, Stress, Boundary, Positive and Negative, Fail over, Backend, Regression and End to End Testing.
• Verified POS transactions, receipts and Reports against PCI compliance requirements.
• Logged defects and track application’s life cycle in Quality Center while working closely with development team to resolve issues.
• Performed Regression Testing using QTP
• Participated in daily stand up meetings and send bi-weekly status report to QA manager with current project updates.
• Created Lessons Learned Document for each pass of testing.
• Tracked network and/or system outages from time of failure until problem resolution is achieved. Verified resolution with internal/external support structures and end-users.
• Planned teh initial test effort with teh team, configured test environment.
• Assisted teh developers by recreating defects and providing information about teh defect(s).