OBJECTIVE

• Seeking a challenging position as Software Quality Analyst in a result oriented company where acquired skills can be utilized towards continued growth and advancement.

SUMMARY

• More than 10 years of experience in IT industries including Software Testing and Quality Assurance
• Involved in all phases of Software Development Life Cycle (SDLC), and Software Testing Life Cycle (STLC) such as Requirements, Analysis/Design, Planning, Development and Testing
• Strong understanding of Confidential ’s Enterprise Testing Methodology (CETM) and Enterprise Delivery Framwork (EDF)
• Proficient in Test Strategies, Test methodologies, Test Planning, Test Scenarios, Test Case writing, Test Coverage Matrix, Test Execution Plan, Testing and Defect tracking for manual and automated testing
• Developed and executed test cases for various types of testing such as GUI, Functional, Cross Browser, Smoke/Sanity, Integration, Data - driven, End to End, User Acceptance and Regression
• Experienced in reviewing and understanding Business requirements document, functional specification and Interface Agreement documents
• Experienced using tools such as HP ALM, SOAtest, HP QTP, Jira, VMware
• Experienced in testing Web Services (SOAP/XML/WSDL) using Parasoft’s SOAtest
• Comprehensive knowledge of testing web applications, test methodologies, and tools
• Working knowledge of IIS, familiar with .Net Framework, Microsoft Visual Studio and Team Foundation Server
• Experienced using SQL queries, familiar with Object Oriented Programming concepts
• Attention to detail with excellent technical and troubleshooting skills
• Ability to communicate proficiently with strong problem solving and time management skills
• Excellent communication skills, both written and verbal, able to prioritize tasks and workloads in order of importance
• Well-developed interactive and presentation skills sufficient to convey information on issues requiring policy interpretation, in addition to providing factual and procedural advice
• Ability to encourage, motivate and provide recognition, able to motivate and lead others in a team environment
• An ability to build rapport and trust quickly with work colleagues, track record of delivering results with deadlines
• Demonstrated leadership skills with proven ability to manage near shore and offshore testers
• Solid interpersonal skills to develop positive working relationships with internal partners and external vendors
• Strong understanding of performance and quality assurance management
• Ability to lead the team, work under pressure and meet deadlines, strong decision making and problem solving skills
• Strong analytical skills to assess situations and make informed decisions quickly

TECHNICAL SKILLS

Manual Testing: Test Planning, Testing Suitability Analysis, Traceability Matrix, Test Case Creation and Execution, Test Execution plan, Defect reporting & tracking

Test Management Tools: HP ALM, Jira

Test Automation Tools: Parasoft’s SOAtest, HP Quick Test Professional

Databases: SQL Server 2005/2008

Languages: C#, VBScript, JavaScript, HTML, XML, CSS

IDE: Visual Studio 2008, Team Foundation Server

Operating Systems: Windows Server 2003/2008, Windows XP/Vista/Windows 7, Blackberry, iOS

Browsers: Internet Explorer, Google Chrome, Firefox, Safari

Others: SharePoint, Live meeting, WebEx, SIEBEL, Mainframe applications (e.g., COINS, ECIF), VMware

PROFESSIONAL EXPERIENCE

Confidential

Senior Test Analyst

Responsibilities:

• Participate in Business / Solution Requirement Reviews and contribute to a Testing Suitability Analysis for the Solution Requirement documents to influence the quality of the requirements from a testing perspective.
• Contribute to the creation of Test Strategies, Test plan, Suitability Analysis, Test Cases, Traceability Matrix, end to end scenarios and Test Execution Plan
• Participate in Technical Design Reviews and contribute to a Testing Suitability Analysis for the Technical Designs to determine testability and scope of testing
• Walkthrough Business and other internal groups to explain end to end scenarios and work closely with different stakeholders to ensure minimum efforts with maximum coverage of the functionalities under test
• Contribute to the creation and population of test data as needed
• As a SharePoint administrator - Obtain and store all project related documentation in SharePoint site where it can be accessed and cross-referenced by all the team members
• Setting up test environments, test lab, seeding data relevant to test execution, assign test cases to other testers, execute test cases as needed and analyze results
• Prepare a test regression package
• Responsible for attending to any environment related issues that arise during testing
• Assist with the test environment shake-out to ensure it will support testing for the given release
• Maintain database of generic test, user-specific test and production IDs for use by testers in SIT testing. Ensure that IDs are maintained current with valid passwords and appropriate entitlements by user role
• Analyze Interface Agreement document to configure a SOATest to automate web request and responses
• Support, train and manage the efforts of near shore and offshore Test Analysts and Testers
• Contribute to the creation of Automated Test Cases as needed
• Contribute to the execution of PreSIT, SIT and UAT
• Log variances when expected results are not obtained
• Assigned Variances to other team members for validation.
• Prepare a burn down chart; Develop test preparation, execution, and variance tracking reports that provide the required metrics.
• Scheduling and chairing daily variance meeting to provide defect and testing status updates to all stakeholders.
• Contribute to the Lessons Learned Session at the end of a testing cycle
• Assessed impact of problems on business operations and escalated critical issues to management
• Loggings issues and analyze them for their priorities and escalate accordingly.