TECHNICAL ADDENDUM:

Platforms: Force.com, SFDC, DOS, Windows 3.1 / 95 / 98 / 2000 / XP / Vista / 7, Ubuntu, VMware ESXi, Windows Server SBS / 2003 / 2008 / 2008 R2.

Software: HP Quality Center/Load Runner/Quick Test Pro. Selenium IDE, Salesforce.com, CRM Fusion’s Demand Tools & DupeBlocker, JIRA, Project, Word, Excel, Access, PowerPoint, SPSS, Outlook, Outlook Express, Quicken, QuickBooks, Microsoft MovieMaker, SharePoint, Dreamweaver, SchoolVue, Visual Studio, Eclipse, NetBeans.

Hardware: Diagnostics of hardware failures, installation and configuration for any laptop or desktop component, routers, switches, printers.

Security: Firewalls, Norton, Symantec, McAfee, Ad - aware, Kapersky, TrendMicro, AVG, Advent NET Security Manager, Microsoft Baseline Security Analyzer.

Servers: Microsoft Office SharePoint Server (MOSS), System Center Operations Manager (SCOM), System Center Virtual Machine Manager (SCVMM), System Center Data Protection Manager (SCDPM), SQL, Exchange, WDS, MDT, WSUS, DNS, DHCP, IIS, Hyper-V, AD DS.

Languages: APEX, VisualForce, SOQL, SOSL, ExtJS, .NET - VB, JavaScript, HTML, CSS, SQL

RELEVANT WORK EXPERIENCE:

Confidential

Salesforce Quality Lead

Responsibilities:

• Led Quality Assurance for 4 government sites successfully. Implementation of new CRM functionality to multiple business teams including integrations to multiple systems.
• Provided overall Testing support on Salesforce.com Administration, Development and Release Management best practices in Controlled Agile Framework
• Coordinated and maintained a test framework which includes test planning of the project, test execution per sprint, daily bug review across multiple team members and business stakeholders.
• Developed a scalable automation framework using Selenium IDE for quick regression testing of the core functionalities to reduce test execution time
• Created UAT test strategy and Led the overall UAT testing
• Implemented multiple test report to display defect trends and number of defects in each category
• Enabled better test co - ordination by arranging work sessions to increase development/bug fixes
• Perform functional, automation for regression and HP load runner for performance measuring extensively

Confidential

Lead Quality Assurance Analyst

Responsibilities:

• Manage and execute various Quality Assurance Testing including Manual for functional, Automation for Regression and Performance testing to identify system bottlenecks and to fine - tune the system.
• Organized Test Review/Kick off meeting and presented the upcoming test planning details to the project team
• Provide periodic testing report to the project stakeholders/team members in sprints
• Work closely with BA to understand business needsand compared with the developmentTeams progress to ensure bothteams are aligned
• Managed traceability between functional requirements and test cases
• Log defects with details and assist with debugging
• Performed Cross Browser/OS/Mobile devices testing extensively

Confidential

Performance Engineer Specialist

Responsibilities:

• Work with the technical Team to plan the performance Test and determine all Testing environment requirements
• Execute Manual Test Cases to Understand the Transaction flow and completing the SAP transaction.
• Find/Create Valid Test Data to execute SAP Transaction
• Design, Build and Test Load Runner scripts, scenarios
• Coordinate & document detailed steps for manual performance Testing effort
• Simulate Production like Volume with Accurate Work Load and Vuser
• Execute the Performance/Volume/Load Test through HP Load Runner Controller then Interpret Results
• Monitor the System, Run Trace for Particular transaction and analyze the queries that encounter issue

Confidential

Software Performance Engineer

Responsibilities:

• Analyzing Complex Business Scenarios
• Prepared Performance/Automation Test Environment.
• Performed manual testing and setting up environment for Functional, Regression Testing, Load, stress, volume testing
• Creating Automation Test plan according business needs and regression cycle of the Siebel Application and Share point Application
• Executing Test Cases to find the high priority functionalities and document them for performance Testing
• Planning the Performance testing with scope and approach and business needs
• Using HP Load Runner version 8.1 extensively to create maintains update and running performance, load, and stress Testing Script
• Manually perform correlation to capture dynamic value using Virtual User Generator
• Using Mercury/HP Performance Center to execute/maintain multiple Test phases
• Performing multiple Load/Stress/Performance/Operations/reliability Testing

Confidential

Automation Engineer

Responsibilities:

• Analyze the Comprehensive Business requirements and functional specs to develop the Test plan and set up Test environment.
• Analyze requirement and functional specs to ensure correct Test conditions and appropriate Test strategy covers the entire software end to end.
• Developed Test cases based on business and functional requirement for Manual Black Box Testing of the Web sphere Application Server.
• Created Necessary Test data, stored and modify them in the share folders.
• Developed Test scripts and perform regression testing using Mercury suites Automation tool Quick Test Pro.
• Analyzed the script and modify, debug, enhance to broaden up the scope of Automated Testing.
• Created VB library for reusable script.
• Perform Descriptive Programming for hand - coding the scripts extensively.
• Log defects using Mercury suites/ HP Quality Center.

Confidential

Quality Assurance Analyst

Responsibilities:

• Analyzed comprehensive web site functionality for quality risks.
• Developing Implementing and Maintaining Test plans, Test cases and Test scripts to ensure user - level and back-end quality through Mercury Interactive Testing Suite.
• Create and modify Test plans, Test scripts, user scenarios and perform regression Testing.
• Analyze user interaction with the application thus created Use Cases, modified and updated them according to business rules to achieve business goal.
• Executing Manual Test Cases in development, staging and production environments.
• Perform Automation Testing, created Test scripts by record and play and/or hand-coding.
• Manage the scripts in order to maintain/perform the future regression Testing.
• Perform back-end Testing in IBM s Information Management Data Server Warehouse DB2.
• Supervising, training and providing direction for junior Tester.
• Documenting and reviewing defects using Test Director.
• Confirming web-based user data has been captured in the Database