EXPERIENCE SUMMARY:

• 13 Years 10 months of Experience in the field of Software Development &Testing.
• Expertise in Test Management (Planning, tracking, implementing project definitions, manage schedules and quality, task prioritization, on - going reviews, identify project risks and recommend mitigation solutions, act as a POC with Client Project Management, recommends and implements the changes based upon metrics, manage testing efforts and reporting, on-site and off-shore co-ordination, Customer satisfaction etc.,)
• Able to manage Medium/Large project teams and known for high-quality deliverable that meet or exceed timeline and budgetary targets
• Expert in Agile and Waterfall Project Management methodologies.
• Expertise in handling both Manual and Automation Testing (Selenium) projects.
• Good understanding on BDD Framework using Ruby/Cucumber/Capybara
• Hands on experience in Web Services using SOAP UI
• Experienced in Testing the SOAP requests and responses using the tool called SOAPUI and Involved in creation of mock service responses using SOAP-UI tool
• Experience in creating assertions in SOAP-UI to validate the expected response from the web services.
• Involved in deployment of applications using IBM Build Forge in various QA environments.
• Extensive working experience on Functionality testing, Regression testing, Compatibility testing, Ad-hoc testing, Build Verification testing and UAT
• Expertise in defining relevant quality metrics to be tracked for a specific project. Instituted various quality processes for effective management and quality deliverables
• Well versed with QA Processes and Methodologies (Involved in Internal/External Audits and track the NCs to make sure that the project is in Compliance with the Industry standards.)
• Adept in Resource Management, Performance goal setting, Reviews, Appraisals and Mentoring
• Had experience in leading offshore and distributed QA teams
• Expertise in testing of Web Based and Client/Server Applications.
• Have good functional experience in the e-Learning domain.
• Have well experience on Test Management tools like HP ALM, Quality Centre, Test Director and good hands on defect tracking tools like JIRA, Team Track, GreenHopper etc.,
• Experience on thorough Root cause analysis of bugs and identified bug prone areas of application.
• Experienced in coordinating with development teams from project inception to delivery.
• Test Scripts Development/Debugging/Maintenance on Open Source tools Fitnesse/Selenium.
• Highly reliable with great confidence and hard working nature. Very flexible to handle all kinds of activities with very positive attitude.
• Strong communication, interpersonal skills, commitment, result oriented, team leadership, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.

TECHNICAL EXPERTISE:

Technology / Classification:

Manual Testing: System, Regression, Browser & OS Compatibility, Smoke, Ad-hoc, Functional, Internationalization & Localization, Accessibility, GUI Testing, Build Installation, Back-end/Database testing, UAT

Testing Tools: Selenium (Webdriver), Ruby/Cucumber/Capybara, SOAP UI

Test Management Tools: ALM, Silk Central Test Manager, Aptest Manager, MS Team Foundation Server, QC, Clear Quest

Languages: C, C++, Wiki Mark-up and HTML, XML Path Language

Scripting: Shell scripting

Operating Systems: Windows-98/2K/2003/2008/XP/Vista, Macintosh, UNIX.

Databases: SQL Server 2005/2008, Oracle 9i/10g, Teradata

Packages: MS Office, Open Office.

Network analyzers: FireBug, HTTPWatch, HTTPFox.

Configuration Management Tools: Perforce, VSS 6.0, Clearcase

Utilities: Atlassian’s - JIRA Project Management tool, Confluence, Fisheye, Crucible, Putty, WinSCP, DB Visualizer.

PROFESSIONAL EXPERIENCE:

Confidential, Foster City, California

Test Manager / Integration Lead

Responsibilities:

• Understand the testing effort by analyzing the requirements of project
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan
• Coordinate with development and business teams in resolving the critical issues
• Identify requirements and make sure the teams attend those (Technical and Soft skills).
• Arrange the Hardware and software requirement for the Test Setup
• Assign task to all Testing Team members and ensure that all of them have sufficient work in the project
• Responsible for Design, Development and implementation of ECIP application testing
• Overseeing the implementation of the project’s test plan and strategy
• Ensure content and structure of all Testing documents / artifacts is documented and maintained
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the Client
• Escalate the issues about project requirements (Software, Hardware, Resources) to Client Manager.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Involve in Daily stand-ups and Defect triage meetings
• Prepares/updates the metrics dashboard at the end of a phase
• In corporate company’s’ proprietary tools, templates, test methodology and processes into QA activities to improve the overall productivity
• Ensure the timely delivery of different testing milestones and QA sign-off
• Mentoring, guidance, to the team on the Project Test Processes
• Support End to End testing that happens within various internal teams for specific features.
• Work with each individual team (Up streams and Down streams) to identify the flows and the respective scenarios that needs to be tested as part of the Integration testing. Co-ordinate the reviews between the teams that are involved in a specific flow
• Responsible for Issuer testing (various Confidential clients) on different functionalities. As part of this task, I need to discuss with the clients about the data requirements and make sure that the Data is properly set-up at Confidential side, so that Issuers can test the specific functionality
• Support the testing activities for CRQs that goes to Production. These CRQs are based on the issues that come from Production.

Environment: Java, SOAP UI, CML Path Language, Groove, HP ALM, SQL Server 2005/2008, Oracle 10g, Clear Quest, Winscp, IBM Build Forge, DB Squirrel Client, Putty

Confidential

Test Management Consultant

Responsibilities:

• Worked with Customer’s POC and Development Contractor to complete the entire Project as per the Work Plan
• Reviewed the Development Contractor’s Test Plans (Manual, Automation, and Performance) and provided the recommendations for improvement.
• Provided the Analysis of Use Cases, Test Cases and Test Procedures
• Provided commendations on methods of criteria that Customer can use to improve the ACD5 System.
• Reviewed and commented on the following deliverables provided to the development contractor:
• ACD5 Business Requirement Specifications
• ACD5 Software Requirement Specifications
• ACD5 Logical Design Specifications
• ACD5 Physical Design Specifications
• ACD5 Test Case Specifications
• ACD5 System Development and Implementation Proposal
• Configuration Management, Test and QA environments
• Schedule documentation demonstrating products, Alpha and Beta Release Cycles and Milestones
• Reviewed, Oversee and recommend improvements on the following aspects of Phase 2 of the ACD5 Project:
• ACD5 Implementation
• Alpha and Beta testing full product
• Documentation
• Testing and tuning
• Conduct UAT testing with the AIA Internal teams
• Defined the Test Strategy, Automation Framework, Communications Plan for the entire Project
• Review of Automation Scripts and Execution
• Authored the test cases for UAT
• Co-ordinate with the Development Vendor and oversee their entire testing efforts. Provide the recommendations wherever needed.
• Periodic discussion with Customer, seek for the feedback and act as per the customer expectations.
• Lead the testing efforts from AIA Internal teams (as part of UAT Testing) and co-ordinate with off-shore Development Vendor to resolve any Project related issues.
• Prepared Operational Metrics, Quality Metrics for the project.
• Customer Satisfaction

Environment: Sharepoint, SQL Server 2008 R2, IIS 7.0, .NET Framework 4.0, Selenium WebDriver 2.0, Eclipse 4.2.2, Team Foundation Server (TFS) 2010, JMeter2.9

Confidential

On-Site Co-ordinator

Responsibilities:

• On-site/Offshore co-ordination.
• Talk to off-shore teams (almost daily) and provide the necessary information and action items to be taken care.
• Involve in all Project related Meetings and contributing towards the improvements.
• Working closely with Internal Confidential teams on one of the In-house of tool (AxMan), which is the Key for nightly execution. Responsible for Testing that tool, providing feedback, improvements etc.,
• Totally responsible for nightly execution for all the developed tests on multiple code lines. Send the detailed Daily Status Report.
• Taking care of the entire production Lab (Vms, Servers, Internal tools). Troubleshoot the Infrastructure related issues and work with the respective groups in order to resolve the issues.
• Work closely with internal teams and resolve the issues that come as part of nightly execution.
• Trouble shooting the failed test cases and raise the tickets if applicable.
• Test script maintenance by making the appropriate fixes to the failed test cases.
• Follow-up with customers on the issues that the Offshore team raise.
• Provide KTs to the off-shore team (on new Learnings and Findings)
• Periodic discussion with Customer, seek for the feedback and act as per the customer expectations.
• Customer Satisfaction

Environment: Java, Oracle/MsSQL, Tomcat, Selenium, Fitnesse (Automation)

Operating System: Windows, Linux and Solaris

Confidential

Project Lead

Responsibilities:

• Have thorough understanding of the various products and components
• Very proficient test expertise with ability to test on any product/component with utmost ease and maximum efficiency
• Understand the test planning fundamentals that are related to the project and involve in project planning along with the client
• Identify and prioritize the quality aspects that are related to the product under test and include the same in estimates and planning
• Aware of the communication management principles (Audience, channel for transmitting information, frequency of communication, Information needs of different audience etc...)
• Analyze and come up with an action plan to improve overall project health.
• Demonstrate skills necessary to plan and conduct effective meetings.
• Involve in Delivery Reviews with the Organization Senior Management.
• Involve in test estimation, communication planning, test report, product quality evaluation etc.,
• Monitor and escalates resource utilization issues in his project jurisdiction.
• Involve in weekly meetings with the client, understand the expectations, and act accordingly.
• Collect periodic feedback from client and suggest the Action plan to meet the expectations.
• Recommend to the client on bringing changes to planning and strategy based on the various dynamics/risks foreseen.
• Keep track of trends of metrics of each build/milestone, analyze and present the same to client as quality assessment report.
• Discuss project risks with the Client if any and take proper action.
• Ensure on time delivery. Understand basic tools & techniques for collecting customer needs and feedback.
• Build good rapport with the customers.
• Explore continuously to provide Client with additional value.
• Build Client Confidence by addressing concerns.
• Assume full responsibility in meeting Client needs and commitments.
• Ensure client confidence by thoroughly understanding the customer needs and find appropriate solutions to the problems.
• Understand the priorities correctly and make sure that the tasks are completed accordingly.
• Monitor progress against targets, report as necessary and take actions to resolve exceptions.
• Effectively delegate and achieve targets on time.
• Provide up to date information about the project progress through which make client job more manageable.
• Continuously strive to derive new strategies in order to execute the project.
• Work with Client for better understanding on the product functionality.
• Combat risks and trouble shoot effectively when ever required
• Involve in Risk Management meetings periodically, identify the risks and prepare mitigation plan for the same.
• Let client understand the project risks at appropriate time.
• Improve knowledge levels of the group and also towards improvements of processes.
• Design Individual Development Plan for each team member and encourage them to achieve their goals and build commitment through active involvement.
• Involve in Performance Reviews of the team members
• Create a supportive climate that inspires the team.
• Provide clear focus and direction to team towards the tasks that needs to be performed.
• Provide sensitive, detailed, and appropriate feedback to team members.
• Encourage team members to take decisions.
• Provide specific ‘on the job’ ’ opportunities.
• Conduct team building activities.
• Responsible for conducting skill gap analysis and taking appropriate actions to fill the gap.
• Aware of the Company Processes and ability to pragmatically use the applicable ones regularly.
• Involves in all process related meetings/reviews and ensure that the project is in line with the Organization processes.
• Involve in Internal and External Audits and track the NCs make sure that the project is in Compliance with Applabs standards.
• Apply test metrics that are available at the organization level.
• Analyze the collected Metrics based and take the action plans accordingly.
• Design templates that are required to collect the appropriate Metrics related to the Project
• Provide s on process awareness to the team members

Environment: Java, Oracle/MsSQL, Tomcat

Operating System: Win/Lnx/Sol