PROFESSIONAL SUMMARY:

• Over 14+ years of experience in Software Quality Assurance Testing. Proficient in Analysis of user requirements and functional specifications.
• Well versed in all stages of Testing and QA Cycles. Excellent technical and communication skills and strong understanding of software life cycle and software testing methods.

• Excellent Understanding of the software Testing lifecycle.
• Strong experience in Functional Tessting and Regression Testing.
• Proficient in testing phases like System Testing, Business Function Testing, Integration Testing and User Acceptance Testing.
• In - depth participation in design reviews and requirement analysis with development team and the client and documented all phases of QA process.
• Strong leadership ability, can work and manage multiple projects, give direction to others and take a lead role in improving organizational processes.
• Experience in defining Test Scenarios and writing Test Cases, Test Plans, Traceability Matrix based on business, functional and technical requirements.
• In-depth participation in design reviews and requirement analysis with development team and the client and documented all phases of QA process.
• Proven track record of getting Deliverables delivered with good quality in highly chaotic and fast-pace environments.
• Extensive experience in EDI testing with Strong knowledge of EDI HIPAA 4010 and 5010 formats. Involved in testing both Batch transactions (835, 275 and 834) and Real Time transactions (27x transactions)
• Strong experience in 270/271 Eligibility and Benefits & 276/277 Claim status enquiry transactions.
• Expertise in virtualizing the web services using Service Virtualization tool (CA LISA) & Green Hat Tool (IBM), which helps system testing to happen even during source system outage times.
• Performed the role of Service Virtualization expert by providing solutions for virtualizing the Services.
• Analyze and create Virtual Services using CA Service Virtualization tool for different SOAP and REST services.
• Worked on creating test cases using CA Devtest for web service testing and UI testing using Selenium
• Worked on Web services testing using automation tools SOAPUI pro and CA Devtest
• Worked on Agile SCRUM based projects
• Have created scripts for automation of test case for web application using Selenium Webdriver with Jbehave BDD framework.
• Extensive experience working in member enrollment and Benefits/eligibility setup and claims adjudication systems in PowerMHS system including different modules like member/subscriber, provider, hospital and professional claims processing.
• Extensive experience working in member enrollment and Benefits/eligibility setup and claims adjudication systems in Facets system including different modules like member/subscriber, provider, hospital and professional claims processing.
• Acted as a liaison between the Project Manager, QA Manager and Testing Teams.
• Experience in automation tools like UFT, Automation Anywhere, Selenium & TOSCA,
• Experience in running the UC4 jobs to create ACCR, CERR files process.
• Experience in conducting Defect Triage Meetings with all the project team, Development team and the Business teams, helping in triaging the defects.
• Experience with various operating systems like Windows 98/NT/2000, Linux and UNIX.
• Experience with Backend testing using SQL & PL/SQL on ORACLE database.
• Excellent analytical abilities and have proven ability to perform multiple tasks in a high-pressure environment.
• Expert in using defect tracking tools like ALM, Quality Center, Team Track, Jira, Bugzilla and Clear Quest .
• Excellent experience in testing applications developed using Java, J2EE, Mainframe & Dot net application.
• Strong knowledge in creating Manual and Automated Scripts for performing Functional, Regression, Integration and System testing.
• Expertise in creating Frame work for Automated Testing Tools. Data driven tests to execute the test scripts with various data, which facilitates positive and Negative Testing, to test various features, functionality and performance of the application software.
• Designing Shared object Repository for application and identifying reusable functionalities and make them as a Libraries using QTP Frame work.
• Extensive experience in creating excels Macro for day to day activities using VBS script.
• Thinking out of box & finding the solutions with the help of excel macros.
• Experienced in planning, delegating and tracking the test activities to meet the project schedule.
• Having experience in Agile environment with deep understanding of various phases like Estimation, Sprint planning, Analysis, Design, Development and Testing.
• Experience includes Continuous Integration and Delivery, Performance tuning, Build and Release Management, Administering Application servers, VMs and containers and production support.
• Expert in build and deployment automation with hands-on experience with various build and configuration management tools such as Jenkins, Maven, ANT, Chef, Docker, GIT, SVN etc.
• Experienced in Data center migrations, Virtualization, Cloud computing, Containerization. This includes standing up and configuring VMware VMs, provisioning AWS EC2 and VPC instances, Creating Docker images and deploying them to Kubernetes cluster
• Proven ability to work efficiently in independent and team work environments, good interpersonal relations, strong communication skills, hardworking, high level of motivation and a quick learner with an aptitude for taking responsibilities.
• Can quickly adapt to the new technologies and always have a thirst for challenging work.

TECHNICAL SKILLS:

Cloud Computing: AWS, VMware, Amazon Web Services: EC2, and Elastic Load balancer (ELB), RDS (MySQL), Monitoring

Operating Systems: Linux REDHAT, Ubuntu, SUSE, Windows 2003, 2008 and 2012, Solaris and VMware.

Web & Application Servers: Apache, Tomcat, jBoss and WebLogic

Databases: Oracle, SQL Server and MongoDB, MySQL

Languages: Java, Python, Unix/Linux Scripting, SQL, PL/SQL

Build and CI /CD Tools: Ant, Maven, Docker, Chef and Jenkins

Network Technologies: Switching and Routing, TCP/IP, WAN Protocol, firewall, VPN, NAT/PAT, DNS, Active Directory

Monitoring Tools: Nuestar, Nagios, Groundworks, Hobbit, Sitescope

Hardware: Web Application Firewall, Cisco routers, EMC Storage arrays

Change Management/Defect tracking tools: MS Office, Jira, OnTime, ServiceNow, Quality Center, ALM, Quality Center, Test Director, PVS Tracker, Team Track, Bugzilla, Jira

Tools: Putty, WinSCP, mRemoteNG, VMWare vCAC, vSphere, vCenter, vCloud, VirtualBox, SQL Developer, TOAD, SQL Server Management Studio; QTP 9.0, 9.1, 11, UFT, Selenium, Win runner, Automation Anywhere, TOSCA & Beyond Compare Tool, Green Hat Tool.

PROFESSIONAL EXPERIENCE:

Confidential, Durham, NC

Test Manager

Environment: Mainframe, QC, dotnet, Java, Toad, Oracle, Web services, Soap UI, Facets, Power MHS, Service Virtualization, QTP, Beyond compare

Responsibilities:

• Create and identify the architecture for virtualizing the Services of the consumer portal.
• Coordinate with Dev team to setup the environment and Identify the dependent Services to be virtualized for portal virtualization
• Initiate the recording sessions and run the automation suite to record the different transaction passing through the services for different test cases.
• Coordinate with offshore QA to categories the failures during recording and playback.
• Collect and Present metrics, for the virtualization and recording run to the management
• Involved in test planning and met all program needs and schedules
• Analyze, design, develop, implement, test and enhance applications.
• Co-ordinate with offshore team in clarifying technical and functional queries.
• Responsible for the deliverables to the client.
• Coordinate with Green Hat tool architects and Virtualizing the different SOAP and REST services for TPS project.
• Created Regression Test bed in SOAP UI using Assertions validation to make sure all services up and running.
• Provide weekly report on to the analysis and progress of the PILOT to the Client Higher management.
• Analyze the advantages and limitation of Green Hat tool in context with the architecture.
• Collect and Present metrics, based on the usage of the virtualized services both for QA and DEV.
• Attending requirement walkthrough meetings with business analysts, Project managers, Business managers and Quality Assurance team.
• Coordinating with Business unit members & completing the end to end testing.
• Attending weekly testing status calls with Client QA Managers and providing weekly status report.
• Generating the daily ALM reports using excel macro & sharing higher with higher management.
• Team leadership, mentoring, business process improvement and project documentation.
• Prepared Daily Status Reports, Weekly Status Reports and Defect reports on a daily/weekly basis and reported to the project team
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework
• Creating excels Macro for day to day activities using VBS script.
• Thinking out of box & finding the solutions with the help of excel macros.
• Validating Balancing count for SHOP 834 and 820, Group XML file in ALIS DB.
• Validating daily Effectuation, Termination and cancellation balancing count from EDIFECS and Facets system in ALIS.
• Create XML(for SHOP 834 and 820, Group XML) files and place the file in FTP location, EDIFECS got picked and send processed file to Trizetto in nightly batch system got updated with new changes( group/member enrollment/termination/cancellation) sent the confirmation count to ALIS db, Validate the data gets updates in source system(facets) and validate the count matches in ALIS db .
• Analyze Design Requirements for preparing Test cases.
• Responsible for System Test, documentation of system problems, review test results and carrying appropriate testing for subsequent drops.
• Creating excels Macro for day to day activities using VBS script.
• Thinking out of box & finding the solutions with the help of excel macros.
• Created project closure documents including test summary reports and lessons learnt document
• Created project closure documents including test summary reports and lessons learnt document
• Supported the business teams with checkout activities when the code moved into production

Confidential, Windsor, CT

Sr QA Lead

Environment: Mainframe, ALM, dotnet, Java, Toad, Oracle, Web services, XML, X12 submitter, CA LISA, QTP, Selenium, Beyond compare

Responsibilities:

• Involved in test planning and met all program needs and schedules
• Analyze, design, develop, implement, test and enhance applications.
• Co-ordinate with offshore team in clarifying technical and functional queries.
• Responsible for the deliverables to the client.
• Involved in Test design & Test Execution for SOAP Web services.
• Implemented procedures for review and execution of test plans, scripts and processes.
• Executed review processes of testing programs for addressing areas including database impacts and usability.
• Resolved issues and software defects by proper investigation, resolution and related documentation.
• Prepared test schedules and strategies within assigned project scope and product delivery timelines.
• Provided technical assistance in product design reviews with functional requirements and schedules.
• Supported technical teams in procedures for regression test suites for completion of regular release cycle.
• Developed test plans, cases, resource plans, reports and related schedules for all existing applications.
• Assisted in designing and customization of automated test cases through iTKO Lisa testing tools.
• Tracking the Defects to Closure.
• Assisted in definition and development of QA processes to ensure product quality and productivity.
• Implemented procedures for installation and configuration of all tools in CA iTKO applications.
• Provided technical assistance to QA engineering teams in all phases of software quality assurance and development lifecycle.
• Prepared test plans and strategies for successful testing operations of all existing applications.
• Formulated quality metrics and reporting standards to measure and improve project quality and productivity.
• Supported technical teams in tracking and mitigation of risks to improve existing SLDC procedures.
• Communicated with managers and external users regarding regular QA status updates and metrics.
• Conducted negotiations with project managers for allocation of available resources as per assigned projects.
• Provide weekly report on to the analysis and progress of the PILOT to the Client Higher management.
• Analyze the advantages and limitation of CA LISA tool in context with the Cigna architecture.
• Collect and Present metrics, based on the usage of the virtualized services both for QA and DEV.
• Attending requirement walkthrough meetings with business analysts, Project managers, Business managers and Quality Assurance team.
• Actively involved in identifying the difference between the 4010 and 5010 file formats for various transactions e.g. claim submission (837), Electronic Remittance Record (835), Eligibility and Benefits Request and Response (270/271), Claim status Request and Response (276/277) etc.
• Coordinate with CA LISA architects and Virtualizing the different SOAP and REST services for TPS project.
• Provide weekly report on to the analysis and progress of the PILOT to the Client Higher management.
• Analyze the advantages and limitation of CA LISA tool in context with the Cigna architecture.
• Collect and Present metrics, based on the usage of the virtualized services both for QA and DEV.
• Involved in creating and processing 270 Eligibility Enquiry requests and analyzing the corresponding 271 responses for the members’ eligibility and benefit details
• Verified the benefits returned in 271 response with hierarchical source systems that involved various technologies (Web Services, Stored Procedures and Facets system)
• Involved in creating and processing 276 Claim Status Enquiry requests and analyzing the corresponding 271 responses for the members’ claims status information.
• Verified the Claims returned in 276 response with hierarchical source systems that involved various technologies (Main Frame Calls, MQ series and dental & medical source systems)
• Coordinating with Business unit members & completing the end to end testing.
• Attending weekly testing status calls with Client QA Managers and providing weekly status report.
• Generating the daily ALM reports using excel macro & sharing higher with higher management.
• Team leadership, mentoring, business process improvement and project documentation.
• Prepared Daily Status Reports, Weekly Status Reports and Defect reports on a daily/weekly basis and reported to the project team
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework
• Creating excels Macro for day to day activities using VB script.
• Thinking out of box & finding the solutions with the help of excel macros.
• Created project closure documents including test summary reports and lessons learnt document
• Supported the business teams with checkout activities when the code moved into production

Confidential, Bluebell, PA

QA Lead

Environment: Windows XP, Java, JavaScript, SQL2005/2008, Jira, ClearCase, Amberpoint tool, Soap UI, J Reporting tool.

Responsibilities:

• Reviewed Business Requirements and Functional Specifications documents in order to create Test Estimates, Test Design and Test Plan documentation.
• Involved in test planning/structuring and met all program needs and schedules
• Worked at third party for getting Knowledge on Application and conducted KT (Knowledge Transition) sessions with team members.
• Coordinated with third party and made sure everybody on the same page.
• Involved in Environment Setup for client work locations.
• Analyzing the application requirements in each iteration as they come up.
• Creation of Test Scenarios and Test Cases.
• Prepared Test Data to support the execution of the test cases.
• Documented test cases corresponding to business rules and other operating conditions
• Wrote test cases for the functional testing and Backend Testing
• Coordinating with Benefit focus team, daily status calls & triage meetings every day.
• Attending weekly testing status calls with Client QA Managers and providing weekly status report.
• Created complex SQL scripts in performing back-end testing and data validation
• Used Quality Center for test cases execution and Jira for Defect tracking.
• Verify the XML in backend using Amber point tool.
• Performed Soap UI testing with specific web services.
• Generating the reports using J reporting tool.
• Team leadership, mentoring, business process improvement and project documentation.

Confidential, Wayne, PA

QA Lead

Environment: Windows XP/VISTA, Oracle10g, Java, JavaScript, SQL2005/2008, Quality Center 9.x, Clear Quest, Clear Case.

Responsibilities:

• Alineo helps in disease management in monitoring programs for disease management to ensure that a patient is provided adequateand complete treatment .
• Alineo helps in case management to assess individual cases for the treatment provided and take actions on them.