SUMMARY:

• Over 11 years of experience in Software Quality Assurance, Software Testing on Web and Client Server environments.
• Experience in automation tools using Mercury Test suite including generating automation scripts for WinRunner, QTP.
• Expert in using defect tracking tools like Quality Center, Team Track, Jira, Bugzilla and Clear Quest.
• Experience in defining Test Scenarios and writing Test Cases, Test Plans, Traceability Matrix based on business, functional and technical requirements.
• Extensive experience in running various kinds of tests such as Integration, System, Regression, User Acceptance Test (UAT).
• In - depth participation in design reviews and requirement analysis with development team and the client and documented all phases of QA process.
• Extensive experience working with Business and Functional Requirements in analyzing and creating test plans for Insurance, Financial, Healthcare, Brokerage and E-commerce (B2B) Applications.
• Excellent experience in testing applications developed using Java, J2EE, Mainframes & Dot net application
• Strong knowledge in creating Manual and Automated Scripts for performing Functional, Regression, Integration and System testing, load, stress, volume and performance. Expertise in creating Frame work for Automated Testing Tools.
• Implemented automation frame work for Web application using QTP.
• Designing Shared object Repository for application and identifying reusable functionalities and make them as a Libraries using QTP Frame work.
• Thorough understanding of the Defect life-cycle process. Worked with cross functional testing teams and developers for closing defects.
• Report the defects through the Defect Tracking Tools (Test Director/Quality Center/Clear Quest) for centralized information and Proficient in using of Microsoft Excel.
• Provide daily test status to the Project Lead and upper management during testing period.
• Having experience in Agile environment with deep understanding of various phases like Requirements gathering, Analysis, Design, Development and Testing.
• Responsible for leading and supporting the project teams in scheduling and facilitating meetings, maintaining project plans and weekly project status reporting
• Strong knowledge in understanding the complete SDLC, STLC and quality standards like IEEE/ISO/CMM.
• Proficient in working with various operating Confidential: Solaris/Unix, Windows operating Confidential .
• Proven ability to work efficiently in both independent and team work environments, good interpersonal relations, strong communication skills, hardworking, high level of motivation and a quick learner with an aptitude for taking responsibilities.
• Can quickly adapt to the new technologies and always have a thirst for challenging work.

TECHNICAL QUALIFICATIONS:

Testing Tools: Win Runner 8.2, Mercury QTP 9.0, 9.1, 11

Bug Tracking Tools: Quality Center 9.1, Test Director 8.2, PVS Tracker, Team Track, Bugzilla, Jira.

Languages: C, C++, Java, VB Script, SQL

RDBMS: Oracle 9i/10g & 11g, SQL Server, DB2 and MS Access.

Operating Confidential: Windows NT/98/95/2000, UNIX, Sun Solaris 8.0, Linux and MS-DOS

Web Servers: Apache Tomcat, IBM Web Sphere, Web Logic, and IIS.

Packages/Tools: MS Office suite, MS Excel, Toad, Putty, WinScp, J Reporting

Network Protocols: HTTP, TCP /IP, DSL, TELNET, FTP, SSL

Routing/Security Protocols: RIP, OSPF, IPSEC, SSH.

Web Browsers: IE, Mozilla Firefox, Safari, Opera

Version Controllers: MS Visual SourceSafe, CVS

Change Management Tools: MS Outlook, Lotus Notes.

Web Technology: HTML, DHTML, XML

PROFESSIONAL EXPERIENCE

Confidential, Windsor, CT

Sr QA Lead

Environment: Mainframe, Quality Center, dotnet, Java, Sybase, Hyperion reporting tool.

Responsibilities:

• Simplifies healthcare administration and Promotes quality interactions between health plans, providers and other stakeholders.
• Facilitates administrative healthcare information exchange.
• The CAQH CORE Phase II solution builds on the recently implemented 5010 270/271 solution accomplishes two objectives:
• Achieve compliance for HIPAA 270/271 regulations imposed by HHS.
• Continue to move toward our strategic goal of sourcing all benefit data from Info Factory.
• Minimal interference with existing 271 responses, holding 4010 and 5010 (current solution) harmless.
• Involved in test planning and met all program needs and schedules
• Analyse, design, develop, implement, test and enhance applications.
• Co-ordinate with offshore team in clarifying technical and functional queries.
• Responsible for the deliverables to the client.
• Attending requirement walkthrough meetings with business analysts, Project managers, Business managers and Quality Assurance team.
• Actively involved in identifying the difference between the 4010 and 5010 file formats for various transactions e.g. claim submission (837), Electronic Remittance Record (835), Eligibility and Benefits Request and Response (270/271), Claim status Request and Response (276/277) etc.
• Involved in identifying 5010’s impact on various EDI transactions e.g. claim submission (837), Electronic Remittance Record (835), Eligibility and Benefits Request and Response (270/271), Claim status Request and Response (276/277) etc.
• Will prepare Auto plug an Excel formatted file with the test data as an input to the vendor to process the 5010 claims..
• Coordinating with Business unit members & completing the system testing.
• Attending weekly testing status calls with Client QA Managers and providing weekly status report.
• Used Quality Center for test cases execution and for Defect tracking.
• Generating the daily QC reports & placed in SharePoint.
• Team leadership, mentoring, business process improvement and project documentation.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework

Confidential, Bluebell, PA

Sr QA specialist

Environment: Mainframe, Quality Center, dotnet, Java, Sybase, Hyperion reporting tool.

Responsibilities:

• Involved in test planning and met all program needs and schedules
• Worked with business unit for getting Knowledge on all home delivery Application
• Creation of Test Scenarios and Test Cases.
• Wrote test cases for the connectivity & system testing
• Prepared Test Data to support the execution of the test cases.
• Documented test cases corresponding to business rules and other operating conditions
• Documented the connectivity process for all application.
• Installing the packages in Window7 RDP machines
• Coordinating with Win7 Project members, daily status calls & triage meetings every day.
• Coordinating with Business unit members & completing the system testing.
• Attending weekly testing status calls with Client QA Managers and providing weekly status report.
• Used Quality Center for test cases execution and for Defect tracking.
• Generating the daily QC reports & placed in SharePoint.
• Team leadership, mentoring, business process improvement and project documentation.

Confidential, Bloomfield, CT

Sr QA specialist

Environment: Mainframe, Quality Center, QTP, UC4 tool, Smart term (UNIX box), TOAD, HP Transaction management tool.

Responsibilities:

• Effectively involved in understanding the life of a healthcare claim and data flow in DENTACOM/WEBSTER claim adjudication system.
• . Understand business scenarios and system requirements, Review Test strategy, Prepare Test plan and Create Test data and Test script for the business related requirements.
• Actively involved in identifying the difference between the 4010 and 5010 file formats for various transactions e.g. claim submission (837), Electronic Remittance Record (835), Eligibility and Benefits Request and Response (270/271), Claim status Request and Response (276/277) etc.
• Involved in identifying 5010’s impact on various EDI transactions e.g. claim submission (837), Electronic Remittance Record (835), Eligibility and Benefits Request and Response (270/271), Claim status Request and Response (276/277) etc.
• Will prepare Auto plug an Excel formatted file with the test data as an input to the vendor to process the 5010 claims.
• Involved in analysis of ACCR file (output file) from the vendor and verify the details provided in the input excel matches.
• Familiar with Dental procedure codes & adjudicating the claims with all proc codes.
• Actively involved in running the UC4 jobs to create ACCR, CERR files
• Actively Involved in validating X12 file
• Actively Involved in Provider NPI setup & adding 835 setup to providers
• Actively involving in Dentacom/Webster accounts setup & loading into in Dentacom & Webster system.
• Active involved in loading members in Dentacom/Webster system.
• Test execution in Mercury Quality Center and preparation of Test Summary Report for validation with Business.
• Actively involved in data mining request from other applications.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework

Confidential, Bluebell, PA

QA Lead

Environment: Windows XP, Java, JavaScript, SQL2005/2008, Jira, ClearCase, Amberpoint tool, Soap UI, J Reporting tool.

Responsibilities:

• Reviewed Business Requirements and Functional Specifications documents in order to create Test Estimates, Test Design and Test Plan documentation.
• Involved in test planning/structuring and met all program needs and schedules
• Worked at third party for getting Knowledge on Application and conducted KT (Knowledge Transition) sessions with team members.
• Coordinated with third party and made sure everybody on the same page.
• Involved in Environment Setup for client work locations.
• Analyzing the application requirements in each iteration as they come up.
• Creation of Test Scenarios and Test Cases.
• Prepared Test Data to support the execution of the test cases.
• Documented test cases corresponding to business rules and other operating conditions
• Wrote test cases for the functional testing and Backend Testing
• Coordinating with Benefit focus team, daily status calls & triage meetings every day.
• Attending weekly testing status calls with Client QA Managers and providing weekly status report.
• Created complex SQL scripts in performing back-end testing and data validation
• Used Quality Center for test cases execution and Jira for Defect tracking.
• Verify the XML in backend using Amber point tool.
• Performed Soap UI testing with specific web services.
• Generating the reports using J reporting tool.
• Team leadership, mentoring, business process improvement and project documentation.

Confidential, Wayne, PA

QA Lead

Environment: Windows XP/VISTA, Oracle10g, Java, JavaScript, SQL2005/2008, Quality Center 9.x, Clear Quest, Clear Case.

Responsibilities:

• Reviewed Business Requirements and Functional Specifications documents in order to create Test Estimates, Test Design and Test Plan documentation.
• Involved in test planning/structuring and met all program needs and schedules
• Worked at Client Location for getting Knowledge on Application and conducted KT (Knowledge Transition) sessions with offshore team.
• As this project follows Agile Methodology, I have involved in Agile Testing process and planned verifying incremental changes from development team.
• Coordinated with on-site and offshore teams and made sure everybody on the same page.
• Involved in Environment Setup for Offshore work locations.
• Analyzing the application requirements in each iteration as they come up.
• Creation of Test Scenarios and Test Cases for each iteration.
• Executing Smoke Test Case preparation and Regression Test Suit
• Documented test cases corresponding to business rules and other operating conditions
• Wrote test cases for the functional testing and Regression Testing
• Worked with internal development group on functionality developed internally and also with vendors for 3rd party products(CGQI, CWQI )
• Coordinating with offshore resources, scrum masters every day.
• Attending weekly testing status calls with Client QA Managers/Scrum Masters and providing weekly status reports.
• Created complex SQL scripts in performing back-end testing and data validation
• Used Quality Center for test cases execution and Clear Quest for Defect tracking.
• Team leadership, mentoring, business process improvement and project documentation.

Confidential, Minneapolis, MN

QA Analyst

Environment: Windows XP/VISTA, Mac OS, Oracle10g, Web Sphere Process Server 6.0/6.1,WAS 6.0/6.1, UNIX/Linux RHEL 4, TIBCO, Web Services, QTP 9.5, Java, JavaScript, SQL2005/2008, Quality Center 9.x, TOAD, XML, Green Hat tool.

Responsibilities:

• Successfully worked on multiple projects through careful planning/test structuring, meeting all program needs and schedules
• Reviewed Business Requirements and Functional Specifications documents in order to create Test Estimates, Test Design and Test Plan documentation
• Documented test cases corresponding to business rules and other operating conditions
• Wrote test cases and test scripts for the functional testing and Regression Testing
• Worked with internal development group on functionality developed internally and also with vendors for 3rd party products (Clear2Pay)
• Coordinated with Clear2Pay resources on defect management.
• Created custom Graphs and Reports using Quality center which were used by QA Leads, QA Manager, Project Managers, and Development Leads
• Provided weekly status reports for QA Lead/Project Manager
• Created complex SQL scripts in performing back-end and data validation
• Tested end to end functionality of ACH including verification of NACHA files
• Tested manual generation & regeneration of NACHA & CNOTE files in TIBCO
• Tested Archive & Purge process of payment files
• Involved in Importing payment files in various formats to payment templates in CEO GPS application
• Involved in Data Migration of customers & data from IACH to CEO GPS/BPH.
• Involved in Web services testing through TIBCO designer & Green Hat tool.
• Highly involved in production support
• Used Quality Center for Defect tracking
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework.

Confidential, VA

QA Analyst

Environment:: Windows 2003 Servers, Java, JDBC,QTP 9.1, Quality Center, MYSQL, SQL 2000, Oracle 10g, Windows XP, Linux, Oracle 9i,DB2, Query Analyzer, SQL Server 2000, Flat files, MS Excel, VB Scripting, Web Logic.

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases.
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework.
• Migrating the Test Cases from Excel to Quality Center.
• Generating of Management Reports and Status Reports Using Excel.
• Added Standard, bitmap, text, text Area, database checkpoints and synchronization points in test script to check the application by comparing its current behavior to its behavior in a previous version.
• Reviewed the Automation scripts in both Technical and Functional Aspects.
• Created Test Cases for all the business functions those are date related.
• Captured and created the Automated Test Scripts and modified the scripts for the different interfaces.
• Performed the Unit, Integration, Regression and Acceptance testing.
• Generated Reports and documents for the entire Test Process and Test Results using Quality Center.
• Map requirements with Test Cases in Quality Center and execute them reporting a pass or fail status.
• Used Quality Center for generating Requirements, Test Sets, and Test Plan and for reporting defects.
• Coordinated with the developers for Bug fixing.

Confidential, Chicago IL

Senior QA Tester

Environment:: Windows 2003 Servers, Java, JDBC,QTP 9.1, Quality Center, MYSQL, SQL 2000, Oracle 10g, Windows XP, Linux, Oracle 9i,DB2, Query Analyzer, SQL Server 2000, MS Excel, VB Scripting, Web Logic.

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases.
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework.
• Migrating the Test Cases from Excel to Quality Center.
• Generating of Management Reports and Status Reports Using Excel.
• Added Standard, bitmap, text, text Area, database checkpoints and synchronization points in test script to check the application by comparing its current behavior to its behavior in a previous version.
• Reviewed the Automation scripts in both Technical and Functional Aspects.
• Created Test Cases for all the business functions those are date related.
• Captured and created the Automated Test Scripts and modified the scripts for the different interfaces.
• Performed the Unit, Integration, Regression and Acceptance testing.
• Generated Reports and documents for the entire Test Process and Test Results using Quality Center.
• Map requirements with Test Cases in Quality Center and execute them reporting a pass or fail status.
• Used Quality Center for generating Requirements, Test Sets, and Test Plan and for reporting defects.
• Coordinated with the developers for Bug fixing.
• Involved in detailed Functional and GUI testing and User acceptance testing (UAT).
• Conducted the Regression tests for already reported Bugs and change requests to test whether fix has been
• applied or not and also to test whether the fix causes another problem or not.
• Involved in Positive Testing, Negative Testing and also Cross Platform Testing.
• Responsible for executing Smoke Testing and Acceptance Testing.
• Performed Screen Navigation Test to ensure that the links are established as per the documentation provided.
• Involved in writing SQL queries for Backend Testing.
• Developed Traceability Matrix.
• Also verified the output in general ledger to make sure that the transaction has been successful.
• Deploy the application in Web logic server.
• Participate in QA meeting for discussing the status and issues.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Retested the application to ensure testing issues are resolved.

Confidential, Gaithersburg, MD

Senior QA Engineer

Environment: Java, J2EE, ASP.NET, HTML, XML, SQL Server, Oracle, UNIX, QTP, Web logic, WinRunner (8.0), LoadRunner (8.0), Test Director, Windows NT, Linux.

Responsibilities:

• As a QA Engineer, I have involved in reviewing business and technical requirements and translated them as test cases.
• Formulated Test plans from Business Requirements/Function Specifications documents.
• Manually performed Functional testing that includes Web, GUI, Security, System testing.
• Performed White box, Black Box Testing, and Back end Testing.
• Created the automated tests using QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Created several Test cases that cover the entire functionality of application under test (UAT).
• Executed automated QTP test scripts to verify most of the test cases and also as part of regression testing.
• Map requirements with Test Cases in Quality Center and execute them reporting a pass or fail status.
• Reported the bugs to Developers through Modification Requests (MR) using Quality Center.
• Defect Management including anchoring daily defect meetings with the team.
• Analyzed the legacy defect tracking tools and its fields and its functionality.
• Migrating the Test Cases from Excel to Quality Center.
• Generating of Management Reports and Status Reports Using Excel.
• Conducted Load and Performance Testing using Load Runner.
• Performing of stress and volume testing on web-based application.
• Performance and load testing methodologies to improve and measure product quality and system performance problems.
• Cross-Browser testing was performed on different versions of IE and Netscape and agile testing and methodologies.
• Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment.
• Using UNIX for general data conversion strategies.
• Back-End Testing, database table manipulations of relational database Confidential by writing complex SQL queries manually.
• Reported defects about any failures during test execution process, in Mercury’s Quality Center.
• Analyzed test results and created test reports for audit purposes to improve the quality of testing and process in the future releases.
• Actively participated in Status Reporting meetings

Confidential, VA

QA Engineer

Environment: VB.NET, ASP.NET, Test Director 8.0, Load Runner 8.0, QTP, WinRunner, Windows 2000 and XP, IIS, XML, UNIX, Oracle, Bugzilla.

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases .
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Involved in detailed Functional and GUI testing.
• Conducted the Regression tests for already reported Bugs and change requests to test whether fix has been applied or not and also to test whether the fix causes another problem or not.
• Involved in Positive Testing, Negative Testing and also Cross Platform Testing.
• Responsible for executing Smoke Testing and Acceptance Testing.
• Performed Screen Navigation Test to ensure that the links are established as per the documentation provided.
• Involved in writing SQL queries for Backend Testing.
• Developed Traceability Matrix.
• Also verified the output in general ledger to make sure that the transaction has been successful.
• Conducted Load and Performance Testing using LoadRunner.
• Performing of stress and volume testing on web-based application.
• Performance and load testing methodologies to improve and measure product quality and system performance problems.
• Participate in QA meeting for discussing the status and issues.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Retested the application to ensure testing issues are resolved

Confidential

QA Analyst

Environment: QTP, Quality Center, Load Runner, JSP, Servlets, J2EE, Oracle, JBoss/tomcat, Windows-XP, HP-Unix.

Responsibilities:

• As an analyst, involved in gathering business requirements for the project by interacting with the end client and holding sessions with developers
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Helped QA Team to implement testing objectives
• Studied and understood the functionality of the application under test
• Formulated Test plans from Business Requirements/Function Specifications documents.
• Created automated tests using WinRunner TSL and Perl scripting.
• Created several Test cases that cover the entire functionality of AUT
• Wrote and executed test scripts to verify most of the Test cases
• Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment.
• Manually performed Functional testing that includes Security, Unit, System testing
• Tested Insurance Claims and Benefits
• Back-End Testing, database table manipulations of relational database Confidential by writing complex SQL queries manually
• Reported defects about any failures in the script with Test Director
• Analyzed results of the tests by creating reports in Test Director
• Actively participated in Status Reporting meetings

Confidential

Test Engineer

Environment: Win Runner, Load Runner, Test Director, Tomcat, Oracle 8.x, Java J2EE (EJB, JSP, Servlets, JDBC), XML HTML, JavaScript, PL/SQL, Windows 2000

Responsibilities:

• Analyzed the Business and Technical Requirement documents.
• Responsible for developing Test Plan Based upon Functional Specifications and Technical Specifications of the application.
• Analyzed System Requirements and Responsible for developing detailed Test Cases
• Responsible for Update of existing Test cases against the Change requirements document.
• Involved in detailed Functional, Regression, Integration testing and End-to-End testing.
• Involved in Positive Testing, Negative Testing, Cross platform testing and Cross browser testing.
• Involved in Manual Testing of System, GUI, Functional, Stress and Load.
• Manual Black box testing of the entire application
• Involved in testing of web application Performed GUI, Functional, Regression, User Acceptance and end-to-end testing using Win Runner
• Responsibility to test Java code running in multiple platform environments.
• Wrote SQL scripts to verify the database updates, inserts and delete of the records and validate reports.
• Participate in walk through and review of all the design documents to validate the consistency
• Participate in meeting for discussing the status and issues
• Generated and tested the reports based up on the Client Requirements.