EXPERIENCE SUMMARY

• Around 9 years of Progressive experience in Software Testing which includes experience in Mortgage Banking, Online Banking, Credit cards and Global cash Management and working closely with business analysts, development teams, external vendors to implement, support and ensure quality software that meet the needs of customers
• 1+ years of experience as IT BA for Mortgage banking projects, working with business to translate the business requirements into IT requirements & convert those requirements as Jira stories which developers can understand to implement.
• Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Scrum and Waterfall Methodologies.
• 8 years of experience in developing and maintaining Test Strategy, Test Plan, Test Estimates and Requirement Traceability with Business and Technical teams.
• Experience in defining Test Scenarios and Test cases, reviewing and maintaining test procedures.
• Good at Defect Tracking, Root cause Analysis, Test execution and Reporting.
• Good exposure to Black box and XML attribute testing.
• Good understanding of QA best practices, testing methodologies.
• 6 years of experience in Quality Center/ALM and 3 years of Test Director experience.
• Experience testing the cross web browsers for compatibility.
• Good knowledge of QTP concepts and SQL queries.
• Knowledge of Excel macros using VBA
• 3+ years of experience working with UAT teams.
• Working with Performance testing teams as a functional SME.
• Working/Handling multiple projects at the same time.
• Talent in multi - tasking and adjust to changes in schedules.
• Excellent Client Facing, Communication, analytical, problem solving and Interpersonal Skills.
• Delivery Excellence by means of reviewing and improving the testing process to find defects at early stages.
• Experience in conducting requirement analysis.
• Experience in testing web applications developed in Java and Dot Net technologies.
• Extensive experience in testing the Client facing Mortgage Loan documents in different Packages in Loan processing life cycle.

AREAS OF EXPERTISE

Testing Tools: QTP 11.0, Soap UI, Excel Macro using VBA

Operating System: Windows 2008/ XP/ 2003/2000/NT/Windows 7, UNIX, Linux

Database: Oracle, SQL

Defect Tracking Tools: Quality Center 9.2, ALM 11.0, JIRA, Test Director, Estimation Poker

Design Tools & Methodology: Toad, Smart FTP, MS Project

Version Management Tools: VSS, Share point

Vendor Tools: EXPERE, MBSI, Capture DB, RealEC, WKFS, TSI

PROFESSIONAL EXPERIENCE

Confidential, Newark DE

QA Lead / ITBA

Responsibilities:

• Participate in requirement analysis sessions and provide feedback on requirement completeness.
• Gathering the Project requirements from business, understand their needs & propose the IT solutions
• Convert the business requirements into JIRA stories & groom the stories, get the approvals.
• Providing testing estimates to project management.
• Identify testing risks, constraints and SLA.
• Prepare test strategy and approach.
• Creating Test data (Mortgage Loans) using the Automation tool developed in QTP, using the Chase internal tool- Loan Staging Tool (LST).
• Testing the Client facing Loan documents using the Automation tool developed in QTP, using the Chase internal tools- Document Validation & Package Validation Tools.
• Working with Automation team to find out the right candidates to automate for Functional and Regression testing to save the cost.
• Providing research assistance to automation testing team as a functional Subject Matter Expert.
• Validating the request & response XML attributes for correctness.
• Working with Performance testing teams to complete their performance testing as a functional SME.
• Train new QA team at onsite/offshore.
• QA Representative in daily scrum meetings.
• QA Representative in daily defect review and defect prioritization meetings with Dev/Project Management to identify and explain the critical issues.
• Involved in performing system, regression testing.
• Test scenario & test case creation and review with business analysts, development team & business stakeholders.
• Leading test execution cycles and providing daily status to project team
• Mapping all the relevant Test scripts to Functional requirements to achieve the 100% requirement Traceability.
• Maintain defect tracking using ALM & if required coordinate the Defect Resolution bridges
• Plan and execute regression test cycles at the end of each release.
• Preparation of defect metrics/ dashboard at the completion of each release.
• Working with production users during production rollouts.
• Work assignment to offshore and tracking.
• Publish the weekly status reports for all projects and report the status to the management on a weekly basis.
• Create knowledge transition plan for offshore team, implement and measure effectiveness on regular intervals.
• Responsible for coordination of both offshore and onsite team’s daily tasks planning, assignment and tracking.

Environment: Java, .Net, SQL, QTP 11.0, HP Quality Center 11.0, SQL Server, XML and HTML

Confidential, NC

QA Lead

Responsibilities:

• Prepare test strategy and approach.
• Providing testing estimates to onsite team.
• Verified and tested variety of account maintenance functions which includes Post balances.
• Manually Tested new accounts for VISA/Master credit cards and made different transactions.
• Identify testing risks, constraints & escalation process.
• Train new QA team at offshore.
• QA Representative in daily status meetings.
• Involved in performing functional, regression testing.
• Test scenario & test case creation and review with development team.
• Leading test execution cycles and providing daily status to offshore project team
• Maintain defect tracking using ALM & if required coordinate the Defect Resolution bridges
• Plan and execute regression test cycles at the end of each release.
• Preparation of defect metrics/ dashboard at the completion of each release.
• Allocated and supervised tasks to team members.
• Reviewed test cases and provide feedback
• Create knowledge transition plan for offshore team, implement and measure effectiveness on regular intervals.
• Document, implement, monitor and enforce all processes and procedures for testing is established as per standards defined by the organization
• Requirement analysis.
• Involved in performing system, regression, integration.
• Test Case creation and review with onsite coordinators.
• Test Case Execution as per plan and providing daily status to onsite coordinators.
• Maintain defect tracking using Test Director.
• Prepared Defect Reports
• Identify and react to problems by analyzing root causes and preventing reoccurrences

Environment: Java/J2ee, Web Methods, Oracle 9i, Smart FTP, TOAD database