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Release, Environment & Quality Assurance Manager Resume

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PROFESSIONAL SUMMARY:

  • 12+ Years of Experience in the IT Industry in various levels.
  • Certified Software Test Manager (CSTM) from STQC. f Mastery in following Project Management courses: Project Management Overview, Project Planning Processes, Project Execution & Quality Management, Project Monitoring and Control,
  • Currently working with Bank of America Merrill Lynch on various complex Framework products. ed with IBM Bravo - 3 Times, IBM Star Performer, IBM Global Thanks - 3 Times for effective E2E IST, UAT, Pre-Production Test Management, Building SME Capability, Defect Reduction Initiatives. ed with Most Valuable Player & Pat-On the back from Aztecsoft (now Mindtree) for successful Encover-Cisco automation project delivery.
  • Extensive Knowledge in Testing Telecom, CRM, Financial Services & Health Care Domains.
  • Experience in Requirement Analysis, Use Case Design, RTM, Test Planning, Test Strategy, Test Case Preparation, Test Case Execution, Defect Reporting and Documentation.
  • Experience in Black box testing, Unit Testing, Functional Testing, Integration Testing, Regression Testing, GUI testing, Back-end Testing, Browser Compatibility Testing, Load/Performance Testing.
  • Experience in planning testing tasks for Multiple Releases, ensure proper Test Script Development and Test Case Execution and provide Timely Feedback to improve quality.
  • Experience in Studying & Understanding Design Artifacts like Database Diagrams, Architecture Model Diagrams and Work Flow Diagrams.
  • Experience in validating Database (Back-End) using complex SQL queries to check for successful Data Transactions (Toad).
  • Successfully implemented HP Quality Center for Test Planning, Test Case writing, Test Execution, Requirement Mapping with Test Cases and migrating the data from one version of Quality Center to another.
  • Successfully implemented Change Request and Defect Tracking using Rational Clear Quest for utilization by developers and QA team.
  • Experience in Conducting Knowledge Sharing Sessions and on Application Functionality to QA Engineers and End Users.
  • Simultaneous executed Multiple Projects and Attends Status and Project Meetings as necessary.
  • Experience in Identifying the Risks in the Product and drawing the Mitigation Plans accordingly.
  • Experienced in Configuration and Release Management on LINUX, Windows 2000/XP/Win7 & 2K3/2K8 server platforms.
  • Experience in maintaining the IT Infrastructure like Servers, Laptops, Software and Manuals.
  • Experience in implementing CMMi and IEEE quality principles.
  • Experience in managing and coordinating the projects with Onsite and Offshore teams for India and USA.

TECHNICAL SKILLS:

Automated Testing Tools: Winrunner, QTP, Webload and OpenSTA.

Defect Tracking Tools: HP Quality Center 10.0, Rational Clear Quest, Bugzilla, Scarab, DRTT

Test Management Tools: HP Quality Center 10.0, Rational Test Management

Configuration Management Tools: Visual Source Safe, Concurrent Versions System, CVS, TFS.

Documentation: MS Office, Adobe Tools.

Operating Systems: Windows 95,98,2000, XP,Win7,Win2K3,2K8 R2 and NT, UNIX, z/OS.

Software Development Methodologies: Waterfall, Agile,Scrum,Q-Pace,ITUP,Extreme

Languages: C, C++, Java, SQL, PL/SQL, Dot Net.

Scripting Languages: VB Script, Java scripting, Shell, HTML and XML.

Databases: ORACLE 9i/10g, DB2, SQL Server 2000/2005/2008, MS Access.

Application Servers: IBM WebSphere, Weblogic 8, Apache-Tomcat

GUI: VB 6.0, Java, Web, Dot Net, D2K.

Monitoring Tools: Splunk,TVRT,Tivoli,SyM,OpsDashboard,DSFWebMonitor

PROFESSIONAL EXPERIENCE:

Confidential

Release, Environment & Quality Assurance manager

Responsibilities:

  • Release & Environment Management
  • Coordinate and Manage multiple releases across the Merrill Lynch framework products across multiple server & desktop platforms
  • Plan and coordinate release audits as per the compliance requirements
  • Making sure lower test environments are upgraded with correct release stack before testing begins.
  • Defect Management & Triaging.
  • Dependency Management
  • Risk Management
  • Managing Autosys jobs.
  • Build & Release.
  • Test Management
  • Project planning, tracking and status reporting
  • Motivate and mentor team members
  • Participate in test process / methodology definitions / enhancements, requirements review, metrics analysis, building a Body of Knowledge, etc.
  • Review test cases, test plans based on functional documentation created by test leads and engineers
  • Analyze impact of new requirements to existing releases
  • Review and approve the Change request process
  • Clarify business, technical and functional questions for the offshore team by collaborating with the Capital Group onsite team
  • Take bottom line responsibility for timely and high-quality execution of testing projects
  • Participate in the Program and process Governance
  • Overall responsibility for meeting deliverables and timeframes
  • Review the Metrics and suggest improvements as needed

Environment: Net 4.0, .Net 4.5.2, C# .Net, Web service with xml serialization & http, IBM Webspehere MQ, TFS, Windows 2008 R2, SQL Server 2008, jQuery, angularjs,, html,SSIS, Windows 7, HP Mercury Quality Center, Tivoli, TVRT, Autosys

Confidential

Project Manager (Testing)

Responsibilities:

  • Project planning, tracking and status reporting
  • Motivate and mentor team members
  • Participate in test process / methodology definitions / enhancements, requirements review, metrics analysis, building a Body of Knowledge, etc.
  • Review test cases, test plans based on functional documentation created by test leads and engineers
  • Analyze impact of new requirements to existing releases
  • Review and approve the Change request process
  • Clarify business, technical and functional questions for the offshore team by collaborating with the Capital Group onsite team
  • Take bottom line responsibility for timely and high-quality execution of testing projects
  • Participate in the Program and process Governance
  • Overall responsibility for meeting deliverables and timeframes
  • Review the Metrics and suggest improvements as needed
  • Make sure End to End Business / Functional Regression scenarios are automated

Environment: Java/J2EE, WebSphere, WebLogic, Mainframes, HP UX, Sun Solaris, Sybase, Oracle, Windows 7, ETL, Autosys, Tivoli, Microsoft Project Office, Microsoft Visio, HP Quick Test Professional (QTP), HP Quality Center, HP Load Runner.

Confidential

Program Test Manager, SME.

Responsibilities:

  • Participated in Business requirements review, create test plan, test strategy.
  • Establish Test Organization
  • Work Load Balancing
  • Estimation & Scheduling.
  • Fund Management.
  • Participated in the System requirements review, create technical and functional specifications for achieving the desired end results.
  • Validate the different processing systems like External Interface and Standard Interface using the XML and Flat Files.
  • Actively participate in setting up the Test Documentation & Test Data for Real Time Association for the documents in AT&T SBS Services.
  • Develop Requirements Traceability Matrix to relate High Level requirements to Test cases.
  • Involve in Test Case Preparation, Automation Script Design and Test Case Execution Manually for Windows, Web Based and Mainframe Applications.
  • Experience in Estimating the Testing Effort for both Manual Testing and Automation.
  • Responsible for Work Allocation and Review Test Cases & Test Execution Results reported by QA Engineers to ensure Quality Standards.
  • Determining the Entry and Exit Criteria for different phases in testing cycle of the system.
  • Identify the Functionalities can be automated using Quick Test Professional 10.
  • Perform GUI, Functionality, Integration and Regression testing using Quick Test Professional (QTP).
  • Designing of END to End Test scenarios for the Testing the complete AT&T SBS Services.
  • Designing of UAT Test scenarios for the Testing the complete AT&T SBS Services.
  • Design the Test Data (Excel, Flat Files & XML) required executing the Test Cases in different AT&T SBS Services Modules.
  • Manage objects in Object repository, Parameterized tests in Global and Local Data Tables.
  • Extensively worked on Database Validation (SQL) to check the updated data in the DB2 Database.
  • Successfully implemented Mercury Quality Center for Test Planning, Test Case writing, Test Execution and Requirement Mapping with Test Cases.
  • Experience in Identifying the Risks and drawing the Mitigation Plans accordingly.
  • Successfully implemented change request and Defect Tracking using Quality Center for utilization by developers and SQA team.
  • Participated in the CCB (Change Control Board) meetings to discuss & to take decision on the defects reported for the latest release..
  • Participated in generating Metrics, Data Analytics
  • Perform User Acceptance Testing.
  • Participate in Project Meetings & Conducting Knowledge Sharing Sessions and to End Users.

Environment: HP QTP 10, HP Quality Center 10, XML, PL/SQL, VB Script, Java/J2EE, Mainframes, Seibel CRM, DB2, WebSphere, z/OS, CORBA, MS Office, IE 7.0, Windows XP, Vista.

Confidential

QA Analyst

Responsibilities:

  • Analyzing the Requirement Specifications and development of Test Cases.
  • Developed Requirements traceability matrix to relate High Level requirements to Test cases.
  • Conducting review of executed Test Scripts to ensure Quality Standards.
  • Determining the Entry and Exit Criteria for different phases in testing cycle of the system.
  • Performed System, Functional, Web Services and Regression testing different modules in latest builds.
  • Responsible for Build Verification Testing (BVT) on latest Design Manager builds.
  • Involved in UI, Functional & Regression testing different modules in Design Manager Builds.
  • Validating Designs created using DLT in the Design Manager Work Area.
  • Involved in preparation of Test Data used to test the Key Functionalities in Latest Builds.
  • Verifying the Database connection between Oracle and Small World data store.
  • Database Validation to check the updated data in the Database using Toad.
  • Testing and Reporting the Bugs in latest PORD product releases.
  • Review the Test Results and Update the Defects in Clear quest tool.
  • On regular bases used to interact with developers to resolve the issues related to Defects.
  • Involved in User Acceptance Testing by providing test data for users.

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