CAREER SUMMARY:

Experienced QA professional with 14+ years of experience in Software Testing and Quality Assurance practices; architecting testing solutions for complex enterprise - level software applications. Strong overall experience in SDLC, STLC, Defect Management, and QA Process Management. Self-motivated, Good Team Player, Possess leadership, and good communication and effective interpersonal skills.

EXPERTISE SUMMARY:

• Extensive working experience with structured Iterative Waterfall Model, and Agile SCRUM Methodology.
• Experience in Black box Testing, System Testing, Functionality Testing, Regression Testing, and UAT.
• Experience in developing Test Plan, Test Strategy, Test cases, Test Environment set up, executing the Test cases, testing User Documentation and Reporting Bugs.
• Experience in testing Java, .NET, Power builder, Mainframes, and AS400 applications. Experience in testing Web and Desktop applications in UNIX and Windows Environment.
• 5 + years of Experience in managing and coordinating onsite-offshore QA teams, both Manual and Automation. Experience in building competent teams, built new team of 15 QA analysts by reviewing resumes, interviewing and decision making in hiring.
• Managing QA projects, preparing department budgets, Defining and prioritizing tasks, planning and scheduling resources, tracking progress, prepare status reports, mentoring and provide training and managing overall team workload. Collaborated with Senior Management on trends, issues and statistics of team workload.
• Developing and Implementing QA processes & procedures to reduce production defects leakage. Proactively evaluated the risks and provided impact analysis along with alternate solutions to mitigate risks to influence go / no go decisions.
• Extensive experience in concurrently leading multiple enterprise scale projects to timely and successful completion. Successfully delivered projects in compliance with Service Level Agreement (SLA).
• Conduct monthly one-on-one’s to provide guidance and feedback on performance and work efficiency. Evaluated individual performances and administered yearly appraisals.
• 5+ years hands- on experience in designing modular automation framework and scripting standards using HP QuickTest Professional (QTP)
• Hands on experience in developing Automation scripts and Creating Function libraries using Descriptive programming and VB scripting.
• Experience using Selenium (Selenium IDE, Selenium Remote Control and Selenium WebDriver) with Java to perform web based automation.
• Experience working with soapUI: web service inspection, invoking, development, mocking, functional testing, and compliance testing.

TECHNICAL SKILLS:

Testing Tools: Quality Center, QTP, SaopUI, Selenium, ClearQuest, Jira, JUnit, Eclipse, Toad

Web Technologies: HTML, XML, VB script, Java script, ASP

Scripting Languages: VB Scripting, Shell Scripting, Python

Databases: SQL Server, MS Access, DB2,Oracle, NOSQL

Operating System: Windows 95/98/NT/2000/XP, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE

QA Lead

Responsibilities:

• Leading testing activities and efforts for global projects.
• Develop detailed testing estimates and timelines
• Coordinate and Collaborate with Business Analysts, Developers, PMO and Business in the testing of new software releases and applications.
• Track the progress of Testing status on daily/weekly basis and Present status report to PM
• Participation in Project stakeholder meetings and also team lead meetings for issue resolutions.
• Preparing a report on weekly/monthlybasis for the issues and listing the improvement areas

Environment: ALM, QuickTest Professional 11, CRM, SQL Server, Oracle

Confidential, Dresher, PA

QA Lead

Responsibilities:

• Provided project timelines, level of efforts, and resource planning.
• Involve Automation Team to improve the Test Coverage.
• Review Requirement Traceability Matrix to ensure coverage of Requirements in terms of testing.
• Track the progress of Testing status on weekly basis and Present status report to PM
• Participation in Project stakeholder meetings and also team lead meetings for issue resolutions.
• Prepare weekly and monthlymetrics for review. Resources utilization report
• Preparing a report on weekly/monthlybasis for the issues and listing the improvement areas
• Training new members and mentoring members of the team for technical and process based requirements.
• Coordinated with team members to submit the deliverables on time

Environment: ALM (Quality Center 11), QuickTest Professional 10, Sybase, .NET

Confidential, Philadelphia, PA

Sr. QA Lead

Responsibilities:

• Responsible for establishing consistent testing practices using standard tools across multiple projects while adhering to Confidential ’s quality processes
• Lead a team of 12 QA Analysts providing Testing services for multiple projects concurrently.
• Preparation of resource planning, Master test plans and e-signoffs.
• Coordinating 200 + legacy Applications Knowledge transfer from Subject Matter Experts (SMEs) and Business Managers for the preparation of Test cases and Scenarios.
• Involve Automation Team to improve the Test Coverage for Infrastructure upgrade project for testing 200+ legacy applications which includes Web and Desktop applications.
• Provided project timelines, level of efforts, detailed status reports, risk assessments and gap analysis to all project stakeholders
• Model certification e-signoffs for approved test cases and scenarios for execution
• Reviewed Requirement Traceability Matrix to ensure coverage of Requirements in terms of testing.
• Track the progress of Testing status on weekly basis and Present status report to PM

Environment: Quality Center 10, QuickTest Professional 10, Microsoft SharePoint, HIPAA, EDI Transaction Tool, Oracle 11g, Java, Citrix, UNIX (Sun Solaris), DB2, AS400.

Confidential, Philadelphia, PA

QA Automation Lead

Responsibilities:

• In charge of Automation Test Group and Handled complete Automation activities
• Managed the Onsite and Offshore Automation Team
• Handle the Automation requests from Manual Team, perform ROI and plan Automation activities
• Analysis of test cases to be automated, Evaluate and do the Proof of Concept.
• Prepare and Establish the coding standards and best practices to be followed for QTP scripts
• Campaign the services of automation and encourage the other functional Groups to use automation services at optimum level where ever required.
• Automation Project Planning, Effort Estimation and driving the automation activities
• Train the manual testers on automation scripts execution.
• Track the progress of automation status on weekly basis and Present in status report Meetings.
• Coordination with development team and manual testing team.

Environment: QTP 10.0, Business Process Testing, VBScript, Quality Center 10.0, Java, .NET, DB2, SQL

Confidential, PA

QA Test Lead

Responsibilities:

• Training the new team members on existing applications, tools and QA processes.
• Developed entire test suite, which included Test Strategy, Test Plan, Test Scenarios and Test Cases for Functional, UI and Backend testing for major releases.
• Responsible for setting up workflow structure in Quality Center.
• Automated Regression scripts using QTP, developed automation frame work, automation strategy, coding standards, automation process, and automation metrics.
• Lead all Test Case writing and Test case execution tasks, which also include delegating appropriate tasks to team members, based on individual expertise and experience.
• Provided project timelines, level of efforts, detailed status reports and risk assessments to all project stakeholders.
• Participated in bug review meetings to explain and prioritize issues with PMOs, Development and Product Managers.

Environment: ClearQuest, Quality Center, QTP, Apache, Tomcat, Timsten, Oracle, UNIX, NOSQL

Confidential

QA Manager

Responsibilities:

• Actively working with QA Director to determine budget for the QA Team.
• Extensively involved in Requirement Analysis meetings and walkthrough meeting of Business Requirement Document and Design Documents for Testability.
• Developed Test Strategies and Test Plans and efficient testing practice
• Provide technical guidance to the test team to ensure test activities are performed according to the developed test strategy and test plan
• Managed Resources to write Test cases, Prepare Test Data and execute Test cases.
• Prepared Traceability Matrix, map the Test cases to requirements for the Test Coverage.
• Maintained Test Metrics and report daily status to Program Management.
• Responsible for weekly status meetings showing progress and future testing efforts

Environment: Mercury Test Director, Quick Test Professional, Java, HTML, Oracle

Confidential, Richardson, Texas

Onsite QA Manager

Responsibilities:

• Provide second level support for offshore team for resolving issues.
• Follow-up on poor customer satisfaction surveys, analyze the reason & take corrective action.
• Prepare weekly and monthlymetrics for review. Resources utilization report
• Preparing a report on weekly/monthlybasis for the issues and listing the improvement areas
• Review new process / procedures and turn over to the offshore team
• Maintaining process quality levels as per the predefined SLA's. Team performance monitoring andmanagement.
• Training new members and mentoring members of the team for technical and process based requirements.
• Interacting with client on a regular basis for daily critical issues and updates, including conducting daily conference calls for discussing previous day’s issues.
• Coordinated with team members to submit the deliverables on time

Confidential

Sr. QA Analyst

Responsibilities:

• Participated in Business, Functional and Technical review meetings.
• Developed Test Strategy, Test Plan, Test Cases and Test data.
• Performed traceability matrix to map the test cases to the requirements.
• Performed Functional Testing, System, Regression, Smoke Testing
• Reporting Defects and tracking the defects using TCAR.
• Coordinated with development team for issues and resolution of defects.
• Configuring the Test Environment and Installation of application on the QA Servers.
• Performed back-end testing by writing SQL queries