PROFESSIONAL SUMMARY:

• Goal - oriented Senior IT PMP certified professional with demonstrated 10+ years of experience in testing / QA / Test Management (with overall experience of 14+ years) out of which more than 75% of experience working with Confidential managing end-to-end delivery of the various types of testing projects in automotive, banking and finance domains.
• Good team player with effective team building and leadership abilities and a profound sense of ethics and integrity.
• Rich Experience in Software Test Processes, tools and technologies
• Expertise and hands on experience with commercial and open source test automation/performance tools
• Successfully implemented various Process Measures and Tailoring of Test Processes
• Strong, current knowledge of production methodologies and principles
• Proven track record of managing continual on-line deliverables with any Methodology
• Proven ability of leading large multi-discipline teams with variety of expertise from Technology of Testing Methodologies
• Successful track record of performance managing direct reports, including testing leads and Customer Representatives, Business Stakeholders.
• Excellent Stakeholder Management Skills with the capability of Counseling and High Influential techniques
• Experience of balancing the resource needs of multiple projects
• Proven record of working with external partners, developing relationships
• Received awards and recognition from clients and organizations for the innovative approach brings to testing on process and quality.
• Good presentation skills and excellent experience in presenting the results and metrics to senior management and other stakeholders in the projects.
• Excellent Program/Project Management activities with understanding of software tools for tracking, scheduling and reporting including scoping, estimation, planning and tracking of all testing deliveries
• Exposure of dealing with large and highly complex applications/products
• Expertise in working with various teams and guiding teams of varied sizes and varied skill sets
• Strong experience in multi-tasking and meeting deadlines in time. Exceptional customer handling skills and experience on working with onsite - offshore models
• Strong communication, interpersonal, learning and organizing skills matched with the ability to manage stress, time and people effectively.
• Achievement oriented with excellent people management skills and an ability to manage changes with ease.
• Excellent communication skills, both oral and written.
• Excellent inter-personal skills
• Excellent negotiation skills
• Excellent Customer facing skills
• Ability to independently set goals and follow through.
• Ability to Manage Large teams effectively

TESTING EXPERIENCE:

• Excellent knowledge of various SDLC and STLC models. Lead the testing projects involving end-to-end STLC testing activities (i.e., analyzing requirement, feasibility analysis, test planning, scripting, execution, submit metrics and sign-off on the delivery
• Expertise in various Quality Assurance patterns and Proprietary tools of HP Globalsoft
• Expertise with structured Testing Techniques and Implementation on a large scale in a rapidly changing environment with Distributed Challenges.
• Expertise in Defect Management lifecycle, customizing to the business needs, Defect triage with Delivery teams and Overall Proven track record of defect vs. test cycles management for any type of applications.
• Expertise in Implementing QA process improvements in a large corporate environment
• Expertise in Requirement and Change management and familiarization from Business to Test planning and feasibility of Test Conditions and Testability challenges
• Expertise in Test Lifecycle Management (STLC) - Test Plan, Requirement Traceability, Test Case/Script preparation, Test Execution, Defect Reporting, Analysis, Test Environment and Test Data Management
• Involved in all kinds of Quality Indicators and Metrics right from Definitions to implementations and Customizations with Measurements.
• Expertise in Testing Effort Optimization
• Expertise in UAT Support (Early User testing and actual User testing)
• Expertise in Functional Testing, Positive/Negative Testing,
• Expertise in System Integration Testing
• Expertise in Product Installation and Configuration Testing
• Expertise in High Availability, DR and Backup/Recovery Testing
• Expertise in Cross-Browsers Testing & Multilingual testing
• Has good knowledge on QC to ALM migration including ALM admin activities
• Expertise in Database and ETL Testing for Data Quality and Reconciliations from Source applications, with good knowledge of Data Transformations and optimize the test scenarios.
• Good working knowledge on ETL process consisting of data transformation, sourcing, mapping, conversion and loading
• Excellent knowledge in release management, configuration management, change management and defect management
• Preparation of test schedules, testing plans and release schedules on working with multiple groups.
• Lead the successful deployment of releases to QA, Staging and Production environments
• Expertise in planning and implementing the Regression Testing as per the CR’s and Defect fixes.
• Expertise in Performance Testing with in depth analysis from Tool scripting and application level, including Heap Analysis for Large Volume tests
• Expertise in Managing Test Automation applications

EXPERTISE:

Testing / Test Management

Test Management and Test Process - Manual Functional Testing

Tester - Functional Testing

Business Analyst

Project Management

Test Management - Automation Testing

Test Management - Performance Testing

Tester - Automation Testing

Quality Center (experience on different versions from Test director 7.0)

Microsoft Project Planning

PPMC (HP in-house built project management and tracking tool)

ALM

Selenium RC (2.0)

QTP 11.5

HP Load Runner 12.0 (from both Load runner and winrunner)

GMAC

Convergent Applications

Mainframe related projects

Automotive

Banking & Finance

Healthcare

Entertainment

Telephone application

RELEVANT PROJECT EXPERIENCE:

Confidential, Texas

Test Manager

Tools: .NET, ASP, HP QTP 11.5, Oracle, SQL, TOAD, QTP 11, Bugzilla, QA Book, Microsoft office(word, excel, power point), MPP, Performance Monitor, Windows, Linux, Apple Mac, Android, IE, safari, Google chrome, Firefox

Responsibilities:

• Preparation of project/program level testing strategy and test plans
• Planning and track/manage various test planning activities
• Monitoring and control the project scope and requirements.
• Resource management (Team of 6 people worked on the project) and tracking their performances
• Onsite, offshore teams coordination
• Certified operating system builds with different hardwares / environments
• Verifying different devices / networks functionality with a given OS build
• Execution of functional test cases and capturing the output (to be executed are both automated and manual)
• Developing Test plans for new features provide complete coverage to ensure shipping of bug free releases
• Participate in the review of code to identify security vulnerabilities.
• Identification of the test data
• Verification of HIPPA compliance
• Involved in Web security testing, security scans, web functional testing and load testing
• Generate various test metrics and produce updates on regular intervals and weekly status meetings with senior management
• Planning and track/manage automation scripting and execution activities
• Prepare, present, review and update the testing and release schedules.
• Participate on daily status Calls (involves in different teams) during testing phases and client status meetings
• Risk mitigation planning and tracking and escalation
• Handling customer escalations.
• Providing recommendations to client on performance improvements
• Used v-model of testing lifecycle
• Identifying the performance bottlenecks.

Confidential, Boise

Test Manager

Tools: Java, J2EE, HP in-house migration tools, Oracle, SQL, TOAD, QTP11.5, HP ALM 11.5, Microsoft office(word, excel, power point), MPP, Performance Monitor, Network traffic monitors, PPMC

Responsibilities:

• Preparation of project/program level testing strategy and test plans
• Planning and track/manage various test planning activities
• Monitoring and control the project scope and requirements.
• Resource management (Team of 20 people worked on the project) and tracking their performances
• Onsite, offshore teams coordination
• Identification of the test data (this is very critical for migration projects)
• Generate various test metrics and produce updates on regular intervals and weekly status meetings with senior management
• Planning and track/manage automation scripting and execution activities
• Prepare, present, review and update the testing and release schedules.
• Participate on daily status Calls (involves in different teams) during testing phases and client status meetings
• Risk mitigation planning and tracking and escalation
• Handling customer escalations.
• Providing recommendations to client on performance improvements
• Used v-model of testing lifecycle
• Identifying the performance bottlenecks.

Confidential, New Jersey

Tools: Java, J2EE, HP in-house migration tools, Oracle, TOAD,SQL analyzer, QTP11.5, HP ALM 11, Microsoft office(word, excel, power point), MPP, Load Runner 11.5, PPMC, Security Testing, windows, Linux

Test Manager

Responsibilities:

• Preparation of project/program level testing strategy and test plans
• Planning and track/manage various test planning activities (both functional and automation)
• Conduct automation feasibility analysis and provide recommendations.
• Monitoring and control the project scope and requirements.
• Resource management (Team of 20 people worked on the project) and tracking their performances
• Onsite, offshore teams coordination
• Identification of the test data (this is very critical for migration projects)
• Generate various test metrics and produce updates on regular intervals and weekly status meetings with senior management
• Planning and track/manage automation scripting and execution activities
• Prepare, present, review and update the testing and release schedules.
• Participate on daily status Calls (involves in different teams) during testing phases and client status meetings
• Risk mitigation planning and tracking and escalation
• Handling customer escalations.
• Used of agile model of development lifecycle
• Providing recommendations to client on performance improvements
• Identifying the performance bottlenecks.

Confidential, Colorado Springs

Tools: Java, J2EE, HP in-house migration tools, Oracle, HP ALM 11.0, Microsoft office(word, excel, power point), MPP, PPMC, Load Runner 11.0, Database testing (multi transaction analysis), TOAD, SQL and SQL analyzer

Test Manager / Onsite Team Lead

Responsibilities:

• Planning and track/manage various test planning activities
• Planned and Managed performance testing activities
• Monitoring and control the project scope and requirements.
• Resources manages and tracking their performances
• Onsite, offshore coordination
• Regular customer updates
• Review the plan and schedules
• Participate on daily status Calls (involves in different teams) during testing phases and client status meetings
• Interface and facilitate the performance test status meetings
• Timely escalation to manager on various issues

Confidential, New Jersey

Tools: Java, J2EE, HP in-house migration tools, Oracle, QTP 11, HP ALM 11, Microsoft office(word, excel, power point), MPP, SQL and SQL analyzer

Onsite Team Lead

Responsibilities:

• Planning and track/manage various test planning activities
• Planned and Managed automation and performance testing
• Monitoring and control the project scope and requirements.
• Resources manages and tracking their performances
• Review the plan and schedules.
• Participate on daily status Calls (from Test director) during testing phases (ST/UAT) and client status meetings
• Interface and facilitate the ST/UAT status meetings.
• Timely escalation to manager on various issues
• Used agile model of testing lifecycle

Confidential, Detroit

Tools: Java, J2EE, HP in-house migration tools, Oracle, QTP 10, HP ALM 11, Microsoft office(word, excel, powerpoint), MPP, Performance Monitor, measuring network traffic tools, PPMC, Load Runner10.5, TOAD,SQL and SQL analyzer

Onsite Test Manager

Responsibilities:

• Planning and track/manage various test planning activities
• Monitoring and control the project scope and requirements.
• Analyze, interpret and report the performance test results. Provide recommendations to customer for sign off
• Negotiate with customer on the timelines and other issues
• Manger resources (team members) and tracking their performances
• Planning and schedules.
• Coordination and handle escalation with various teams in China and India, also coordinate with various third party vendors like IBM, Compuware and client
• Communicate GM on daily status reports (from Test director) during testing phases (ST/UAT) and client status meetings
• Interface and facilitate the ST/UAT status meetings.
• Risk management and plan mitigations
• Used v-model of testing lifecycle
• Obtain customer approvals

Confidential

Tools: Java, J2EE, HP in-house migration tools, Oracle, HP ALM, Microsoft office(word, excel, powerpoint), MPP, Performance Monitor, measuring network traffic tools, PPMC, SQL, SQL analyzer, Cognos reports, Rational Rose, IBM Mainframe, BMC patrol, Security tetsing

Test Manager - Manual Functional / Performance

Responsibilities:

• Planning and execution of the system testing lifecycle, test approach, test scenarios etc and getting customer concurrence/approvals
• Well versed with Project management tools, like Microsoft Project Planning, PPMC, and BAS quality practices.
• Monitoring and control the project scope and requirements.
• Act as back up to the onsite project manager
• Ensure stakeholders communication and smooth execution.
• Coordinate with inter team and intra team to resolve the issues (related to application, environment and tools like Quality Center, Load Runner etc) monitor day to day issues.
• Analyze, interpret and report the performance test results. Provide recommendations to customer for sign off
• Negotiate with customer on the timelines and other issues
• Communicate GM on daily status reports (from Test director) during testing phases (ST/UAT).
• Interface and facilitate the ST/UAT status meetings.
• Work on the deployment related activities (site cutover plan)
• Used v-model of testing life cycle
• Identification of risks, on-time escalation to senior management, plan for mitigation etc.

Confidential

Tools: Java, J2EE, HP in-house migration tools, Oracle, Load Runner, Quality Center, Microsoft office(word, excel, powerpoint), MPP, Performance Monitor, measuring network traffic tools, PPMC, SQL and SQL analyser

Performance Test Lead

Responsibilities:

• Planning and execution of the system testing lifecycle, test approach, test scenarios etc.
• Record and execute the load runner scripts in GMAC environment.
• Analyze, interpret and report the performance test results. Provide recommendations to customer for sign off
• Negotiate with onsite on the timelines and other issues
• Ensure stakeholders communication and smooth execution during UAT phase
• Coordinate with all the stakeholders to resolve the issues (related to application, environment and tools like Quality Center, Load Runner etc) monitor day to day issues.
• Communicates to GM on daily status reports (from Test director) during UAT phase.
• Facilitate the daily ST/UAT status meetings.
• Risk identification, mitigation planning and on-time escalation.

Confidential

Tools: Java, J2EE, HP in-house migration tools, Oracle, QTP, Quality Center, Microsoft office(word, excel, powerpoint), MPP, Performance Monitor, measuring network traffic tools, PPMC, IBM Mainframe, TOAD, SQL and SQL analyzer, ETL and Cognos Reports

Performance Test Manager / Deployment Manager

Responsibilities:

• Planning and execution of the system testing lifecycle, test approach, test scenarios etc.
• Monitoring and control the project scope and requirements.
• Ensure stakeholders communication and smooth execution of testing (ST, UAT) and deployment phases.
• Communicates to GM on daily status reports (from Test director) during UAT phase.
• Driving the daily UAT status meetings.
• Ensure the deployment to go smooth by coordinating between various stake holders.
• Identification of risks, on-time escalation to management, plan for mitigation etc.