SUMMARY

• Quality Assurance Leader with over 12 years in the IT industry encompassing experience spanning the IT project lifecycle, including requirement reviews, project management and extensive testing.
• In depth understanding and use of QA metrics and heavy utilization of Quality Center. Monitor and mentor testing, test design and documentation performed by employees.
• Solid expertise in QA project planning, resource allocations, project budgeting.
• Solid expertise in QA test automation and implementing automation across the organization enterprise, identifying and reporting potential ROI (return on investments) to executive management.
• Experience managing on and off - shore resources to the fullest capacity including reviews, scheduling and determination of merit increases.
• Great Understanding of Agile SDLC with expertise in Scrum and Kanban methodologies.
• Experience with Backlog grooming, Backlog management, Story point estimation.
• Experience in using HP Automation Tools such as Quick Test Professional, Load Runner Win Runner, Quality Center
• Strong in Analyzing Business specifications and Developing Test Plans, Test Scripts and Test Cases and executing them.
• Extensive experience in Functional, Integration, Regression, User Acceptance, System, Unit, GUI, Load, Stress and Performance Testing.
• Expertise in Performance, Load and Stress testing for Network and Client/Server Applications
• Experienced in managing QA/QC projects across software deployments; provides leadership and training to FTEs and partners ensuring budget optimization.
• Experienced in providing software validation and testing direction to ensure optimal end-to-end validation for downstream systems complying with requirements.
• Proficient in development and implementation of Test Plans, Test Design, Test Cases and execution for the projects developed using GUI applications in SQL, HTML, VB, VBScript and .NET environment
• Experience with Object Oriented Programming, UML concepts, design patterns, and web Technologies.
• Experience in Testing Database Applications of RDBMS in ORACLE 9i, MS SQL Server and MS Access.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional (9.5), Business Process Testing (BPT), Selenium Web Driver, Selenium RC Load Runner, Win Runner, Soap UI

Test Reporting Tools: Quality Center, Version one, HP Business Availability Center (BAC)

Web Technology: J2EE, XML, HTML, JavaScript, VB Script, ASP.

GUI Tools: Visual Basic, Developer 2000.

Databases & RDBMS: Oracle, MS Access, MS-SQL Server.

Operating Systems: Win 2000, Win NT, UNIX, Linux

Programming Languages: Java, SQL, PL/SQL VisualBasic.NET (VB.NET).

CRM packages: SAP Financials, Salesforce.com

Statistical Analysis tools: GAMS, Minitab.

PROFESSIONAL EXPERIENCE

Confidential

QA Manager

Responsibilities:

• Provide testing services at Client locations.
• Leading a team of Quality Assurance Engineers and establishing QA standards, processes across Test Center of Excellence.
• Conduct trainings on Quality Assurance tools and best practices.
• Baseline existing applications test coverage and implement POC for test automation, present test Automation strategy to senior management.
• Hiring QA personnel and resourcing projects at AZDOE

Confidential, Phoenix, AZ

Senior Automation Engineering Lead

Responsibilities:

• Established Scrum Master /Product owner. In charge of the QA Automation group Sprinting activities. Responsibility includes leading sessions for Backlog grooming, Backlog management, Sprint Planning and sprint retrospective. Lead daily Sprint stand up meetings and motivated team members to accomplish tasks in time.
• Over looked the activities of a team of automation engineers offshore. Tasks included planning and delivering test automation across multiple enterprise projects.
• Developed the strategy for the implementation of quality practices to be implemented across cross functional teams.
• Mentors and provides guidance to team members to ensure adoption is based on IT goals at specified timelines.
• QA project lead managing the process improvement of testing methodologies across programs.
• Experienced in leading FTE and contractor test engineers for the implementation of manual and automated testing methodologies to validate highly data centric web applications.
• Coordinated multiple international system upgrades including identifying areas of risk, managing all information technology testers, managing business partner user acceptance testers, and reporting results to executive management
• Review and provide feedback on project documentation including business requirement document and functional design documents
• Represent the QA team in many Scrum project planning meetings
• Identify project risks, handle issues and escalate as necessary
• Manage testing tasks on assigned projects such as Integration, Regression, Functional, Performance/Load/Stress testing
• Represent the QA and IT team in the process development effort for project lifecycles
• Develop templates to improve the QA process
• Served as the QA delegate to the Product Engineering Crowd Sourcing Application Security Team responsible for process improvement across IT.
• Performed Functional Testing, Unit Testing, Integration Testing, System Testing and Regression Testing

Confidential, Pittsburgh, PA

QA Manager

Responsibilities:

• Planned all resources and schedules for functional and performance QA work for new and ongoing software applications used by over 4000 online retailers in North America
• Supervised a team of QA functional test engineers in Pittsburgh and Bangalore working on multiple projects
• Responsible for creating and managing a software QA program, including hiring and staff supervision
• Was instrumental in obtaining management approval for the implementation of Mercury suite of tools across the QA enterprise.
• Involved in gate reviews with various QA stake holders to monitor QA progress across multiple projects.
• Involved in the implementation of DMAIC Six Sigma process within the QA organization.
• Hired, trained, and supervised software quality assurance staff members
• Conducted training sessions on Quality Center, Quick test professional.
• Lead the regression testing effort using QTP identified software errors and interacted with developers to resolve technical issues.

Confidential, Northridge, CA

Lead QA engineer

Responsibilities:

• Analyzed functional requirements and documented the user specifications and business rules.
• Architected and implemented QA processes (e.g., defect tracking, test case management, automated testing strategies, etc.) for WAMU’s first agile teams.
• Supervise outsourced testing teams in India
• Interacted with business users to track the needed changes and tested to verify the process changes.
• Attended weekly status meetings and testing sessions.
• Interacted with developers to resolve technical issues and provided production support.
• Used Test Director as bug-tracking tool to centralize the bugs and also to follow up the bug status.

Confidential

Web Applications QA Lead

Responsibilities:

• Technical and Project lead for the web applications test team. Involved in all stages of product life-cycle, from requirements definition, to testing/hand-off/release schedule, to execution and through release.
• Responsible for determining any new testing needs (tools) required to test and in many cases created Unix/web tools me that the test team used to verify new product features.
• Responsible for scheduling, manual and automation testing requirements for a large test team located in US, off shore clients like PNC bank, Verizon wireless to name a few
• Develop performance test plans for new application releases and lead the performance engineering team through completion of performance testing projects
• Design and develop performance test scenarios and test data for company s applications, APIs and data processing engine