SUMMARY

• Over 7+ years of experience in Quality Assurance, Automated and manual testing on Windows and UNIX operating systems.
• Experience in industries like Finance, Insurance and Banking involving analysis, design, and development with state - of-the-art-technology in Internet, Intranet, Client Server and Stand-alone Applications.
• Good experience in Requirements gathering, Business Analysis, QA, Documentation, FSD, BRD, Test Plans, Test Cases.
• Excellent skills in automated test tools like LoadRunner, QTP, Selenium, Quality Center, Mercury Tools (Win Runner).
• Experience in Web services (SOA, XML) testing.
• Knowledge and experience in complete QA Life Cycle, which includes designing, developing & execution of the entire QA Process, documentation of Functional Test Plans, Identification of Business Processes & Test Scripts for e-Commerce and Client/Server applications.
• Proficient in VB Script and Automation Infrastructure Development. Scheduled QTP scripts to run every day automatically.
• Experience in handling onsite/offshore coordination.
• Interacted with Business users regarding Business Requirements
• Expertise in defining, creating, documenting, verifying and executing Test cases and work with development team to resolve product issues.
• Performed Functional, Regression, Integration, Smoke, GUI testing, Database testing, Release testing, Web testing, Performance testing, Stress testing, Internationalization/Localization testing, System Integration testing (SIT) & User Acceptance testing (UAT).
• Testing experience with Internet Explorer, Netscape, Mozilla, AOL and MSN explorer browsers and good exposure with browser compatibilities and their constraints
• Strong understanding of software QA methodologies including Develop, execute, maintain Test plans, Test suites, Test harness, Test final result documents and bug reports
• Experience using various databases like Oracle, MS SQL Server and MySQL.
• Extensive Experience in Functional Testing of Client Server, Windows & Web Applications.
• Experience with Black box testing.
• Quick learner of new software/tools, self-starter, can work independently and in a team.
• Strong understanding of QA Process.
• Proficient in different software development methodologies like Agile Methodology, Waterfall model, Iterative model, V-model and RUP.
• Experience in writing UNIX shell scripts for loading the data.

TECHNICAL SKILLS

Automated Testing Tools: Selenium IDE, XENU, QC, QTP

Languages: Shell Scripting, SQL, COBOL, JCL

Operating System: AIX, MVS-OS/390, Windows

Report Management Tool: IBM-Content Manager On Demand, Business Intelligence Net weaver 7.0

Application Software: MS-Excel, MS-Word, MS-PowerPoint and MS Outlook

Databases: Oracle, MS-Access, Toad

Operating Systems: Windows, UNIX

Protocols: HTTP/HTTPS, FTP, TCP/IP

Bug Tracking Tools: BugZilla, Bug Tracker, MS Excel, Via soft.

Quality Standards: IEEE, ISO, CMMI

PROFESSIONAL EXPERIENCE

Confidential, FL

QA Analyst

Responsibilities:

• Performed manual and automated testing and defect tracking and resolution of applications and solutions.
• Coordinating in the preparation of Test Plan/ Test Strategy for the application after careful analysis of requirements and specifications
• Developed Test Execution Matrices during the test cycle.
• Created and executed detail function test script and test cases based on the business requirements
• Tested the functionality of different screens by performing object testing & functionality testing
• Automated the test process by developing scripts using Win Runner as per test cases
• Performed Track Record defect process flow in Test Director.
• Test Director was used as Central Repository.
• Assisted in running automation scripts using Win runner application.
• Created scripts for the running of various Matrices using WinRunner.
• Used WinRunner for testing the compatibility of the application with different platforms.
• Used Test Director as a repository for Test Cases and for Defect Tracking.
• Performed Ad-hoc testing, Integration testing, End-to-End testing, Function testing, Performance testing, System testing, User Acceptance testing, Black box testing and White box testing.
• Regression Testing and Stress Testing were done at various phases of the project development.
• Worked with developers using Test Director to fix the defects.
• Reported and tracked function defects using PVCS tracker.
• Worked with developers, business and Release mangers to discussed ways to fix the defects.

Environment: WinRunner 8.0, LoadRunner 7.2, Test Director 7.6, Manual Testing, PVCS Tracker, SQL Server, Windows 2000/XP

Confidential, Austin TX

Sr. Quality Analyst

Responsibilities:

• Performed Requirement Analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).
• Conducted analysis of HIPAA compliance and took part in discussions for designing the healthcare transactions to be HIPAA 5010 compliant.
• Created new and modified existing reports using the Actuate Developer Workbench and integrated it with Siebel.
• Conducted business-impact assessment and the results were compared with the new HIPAA 5010 standards to determine the current level of compliance and developed an action plan for approval by the project steering committee.
• Developed and conducted statewide HIPAA 5010 and ICD-10 awareness program for all IDS staff in Tenet.
• Analyzed the changes made to different EDI ANSI X12 transactions (837 I and P, 278, 270 and 271) under HIPAA 5010.
• Produced Gap Analysis documents for HIPAA 5010 and ICD-10.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models using Serena Team Track.
• Designed the UI of the application, prototyping and wire framing in MS Visio for better illustration of the application.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents (BRD) using Rational Requisite Pro.
• Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Analyzed the business and functional requirements of the application and developed detailed test plans, test cases in Test Director.
• Collaborated in building a business analysis process model using Rational Rose, RequisitePro, and Visio.
• Developed Test cases for manual testing and automated them using Win Runner, Silk, Load Runner, Silk performer and QTP.
• Interacted with business partners to perform the Initial Project Analysis define new and document retail sales reporting requirements and Change Requests (CRs) in Borland CaliberRM.
• Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio and Rational Rose.
• Performed extensive data modeling to differentiate between the OLTP and Data Warehouse data models
• Provided clear and concise documentation regarding requirements management plans, Functional Requirements, supplemental Requirements, Test Plans and Test Cases.
• Used Test Director and Mercury Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle
• Create and maintain requirements, test cases and defects in Mercury Quality Center
• Designed the UI (web interface) of the application, along with prototyping.
• Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects of both ETL jobs and Reporting jobs.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Involved with the QA team to conceptualize, determine and develop test approaches and methods for unit testing, integration and functional testing, load and usability testing according to the application complexity and test requirements.
• Participated in requirements meetings, writing requirements in CaliberRM, converting requirements from Caliber RM to HP Quality Center
• Coordinated defects routing in the team and created Excel macros to generate daily defects report status from Quality center across multiple teams.
• Took lead role in migrating pages and data from old intranet to newSharePointplatform

Environment: Oracle 8x/9i, MS Project, MS Office Suite, RUP, UML, Siebel Public Sector 8.1.1, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS office suite, CaliberRM, MS Visio 2003, SharePoint, Mercury LoadRunner, Mercury Test director

Confidential, Chicago, IL

Support Lead/Business Analyst/QA

Responsibilities:

• Worked on updating the Functional Requirements document and the System Design Documentation.
• Used initially JIRA, then DIET as the Defect Tracking tool to update all the defect information along with cause and recommended solution.
• Designed and developed detailed Test Plans and Test cases which specify testing overview and testing approach depending on the Business and Technical Requirements.
• Developed business relationships with internal IT and QA team members to ensure successful implementation and support of project efforts by ensuring consistent IT Compliance practices.
• Performed Functional Testing, System Testing, Integration Testing, Regression Testing. Tracked and managed defects internally in the Oracle IOP.
• Pre-approved and post approved Scripts with Validation Change Request (VCR) contained within the GIS Packet Tracker system (PTA) to provide electronic review, annotation, signature, 21CFR Part 11 compliance for electronic records and signature control.
• Used MS Excel to find out the string lengths, count, comparisons.
• Created test plans, test cases, and other testing related documents using MS Excel.
• Developed required SQL scripts for database testing and Performed Backend Testing, by executing the SQL queries. Wrote SQL Queries to extract data from the Tables.
• Executed the Test Scripts on different releases and validated the actual results against the expected results.
• Verified the applications expected behavior at different stages by inserting Synchronization and checkpoints using Quick Test Professional.
• Involved in User Acceptance Testing by providing test data for users and by testing UAT defects in test environment before, the new code gets moved to UAT environment.
• Created test Execution Report, Test Completion Report for Test Sign Off, documented the testing process and Test evaluation summary.
• Involved in Code Review, Design Review, Test Case Review meetings with business analysts and developers.
• Conducted End to End and Black box testing.
• Developed Requirement Traceability Matrix (RTM) to track the requirements during the QA testing Phase and updated in Packet tracker.
• Conducted defect review meetings with the team members.
• Created User Define functions and used parameterization for various data and execute data driven test scripts using VB Script.
• Involved in extensive Data Validation using SQL queries.
• Automated the functional and regression scripts using WinRunner.
• Used Check points to check the expected result of an application.
• Wrote Incident Requests with bug description and track bug record in Packet Tracker.

Environment: SQL, VB Script, Visio, JIRA, DIET, Lotus Notes, Oracle IOP, XML, MS Excel.

Confidential, San Jose, CA

QA Analyst

Responsibilities:

• Involved in all phases of the Software Development and Quality Assurance Lifecycle of the application.
• Interacted with Business teams to understand Business Logic and User Requirements.
• Involved in development of test cases from functional requirements, technical specifications and use cases.
• Developed Requirements Traceability Matrix.
• Reviewed manual testing methods and was involved in the developing and the execution of automation scripts
• Developed automated test scripts for functional testing using QTP.
• Conducted the system testing for the end-end process
• Performed data driven tests by parameterization of fixed values with variables and linking the test with data.
• Involved in GUI, Functional, Integration and Regression testing to test each individual function/feature.
• Testing web applications using Load Runner, to measure response and through put rate for systems, testing functional and performance in any platform.
• Reported software defects in Quality Center and interacted with the developers to resolve issues.
• Documentation of Scripts, Analysis of results and Defect Tracking was managed in Quality Center 8.0.
• Worked closely with Development and Project Management to prioritize defects and assist in the timely resolution of defects.
• Analyzed test results, generated reports and graphs at various stages of testing.

Environment: Quality Center 8.0, Quick Test Pro 9.2, Load Runner 7.6, MS Office, SQL Server, Windows 2000/XP

Confidential

Java developer

Responsibilities:

• Developed Presentation layer using JSP, Servlets, HTML, JavaScript, MVC
• Developed business logic using Java, J2EE, and EJB.
• Prepared Unit Test cases.
• Lead a team of four on delivering the code to Onsite integration.
• Installation and Configuration of Web Logic Server 8.1, for the test environment include setting up of properties files, connections, domain etc.
• Support to the clients.

Environment: Java, JSP, Struts, JavaScript, Oracle, JDBC, Swing, DB2, EJB, XML, Jintegra, Oracle9i and Eclipse.

Confidential

Java Developer

Responsibilities:

• Used web services for transmission of large blocks of XML data over HTTP.
• Created UML diagrams (use case, class, sequence, and collaboration) based on the business requirements.
• Involved in designing and developing dynamic web pages using HTML and JSP with Struts tag libraries.
• Designed JSP layout using Struts Tiles Framework.
• Used JavaScript for client-side validation and Struts Validator Framework for form validations.
• Implemented PL/SQL queries and used Oracle stored procedures, and built-in functions to retrieve and update data from the databases.
• Used Hibernate Framework for object relational mapping and persistence.
• Interfaced with the Oracle back-end using Hibernate Framework and XML config files.
• Used Eclipse for the development environment.
• Wrote Junit test cases to test the functionality of each method in the DAO layer.
• Used CVS for version control.
• Configured and deployed the web application using WebLogic Application Server.
• Used Rational ClearQuest for tracking errors and bugs in the project source code.
• Prepared technical reports and documentation manuals for efficient program development.

Environment: JSP, Servlets, Struts Framework, Struts Tiles Framework, Struts Validator Framework, JavaScript, XML, Hibernate, JDBC, HQL, Oracle9i, PL/SQL, WebLogic 8.1, Eclipse, JUnit, CVS, Unix-Solaris.

Confidential

Software Engineer

Responsibilities:

• Analyzed requirements and optimized the test design to include minimal number of test cases.
• Performed unit testing of web applications using Junit and Selenium.
• Validated new patches in an agile environment, using functional and regression testing.
• Delivered a white-box tested network diagnostic tool for WOOSH. The entire testing activity was carried out single handedly. The tool was completely defect-free in live environment.
• Executed Network orders, which required good understanding of the process and involved interactions with the component team, design team and integration team.
• Involved in user demos, defect reporting and tracking activities using Quality Center.
• Trained and mentored new recruits in software QA procedures. Acted as the knowledge management anchor, configuration controller and defect prevention anchor for various projects.

Environment: Junit, Selenium, TOAD, Quality Center.