SUMMARY

• Over 7 years of experience in Software Quality Assurance, Software Testing on Web and Client Server environments.
• Experience in automation tools using Mercury Test suite including generating automation scripts for WinRunner, QTP and Load runner.
• Expert in using defect tracking tools like Quality Center, Team Track, Jira, Bugzilla and Clear Quest.
• Experience in defining Test Scenarios and writing Test Cases, Test Plans, Traceability Matrix based on business, functional and technical requirements.
• Extensive experience in running various kinds of tests such as Integration, System, Regression, User Acceptance Test (UAT), Performance - Load & Stress, Backend for Web (N-Tier) and Client/Server Applications.
• In-depth participation in design reviews and requirement analysis with development team and the client and documented all phases of QA process.
• Conducting software Test audits and assuring quality of the product.
• Extensive experience working with Business and Functional Requirements in analyzing and creating test plans for Insurance, Financial, Healthcare, Brokerage and E-commerce (B2B) Applications.
• Excellent experience in testing applications developed using Java, J2EE, JSP, SAP, Mainframes, Oracle 8i/9i and SQL Server 2000. Experience in Data Warehousing testing environment.
• Experience on Linux based application.
• Testing experience in both UNIX and Windows platforms, including troubleshoot and resolve issues related to client/server and web applications.
• Strong knowledge in creating Manual and Automated Scripts for performing Functional, Regression, Integration and System testing, load, stress, volume and performance. Expertise in creating Frame work for Automated Testing Tools.
• Implemented automation frame work for Web application using QTP.
• Designing Shared object Repository for application and identifying reusable functionalities and make them as a Libraries using QTP Frame work.
• Experience in Migrating and upgrading from any version of Test Director to Quality Center.
• Experienced in developing SQL, PL/SQL, Perl and UNIX shell scripts.
• Back-End testing in Oracle, Sybase, and MS-Access using SQL Queries for data verification.
• Thorough understanding of the Defect life-cycle process. Worked with cross functional testing teams and developers for closing defects.
• Report the defects through the Defect Tracking Tools (Test Director/Quality Center/Clear Quest) for centralized information and Proficient in using of Microsoft Excel.
• Provide daily test status to the Team Lead and upper management during testing period.
• Efficiency in Optimizing, Debugging and testing SQL queries and stored procedures written in Oracle and SQL Server.
• Expert with Web Application Servers: Web Sphere, Web Logic, Tomcat and IIS.
• Very strong in writing SQL queries with a strong technical background and extensive experience using Oracle, SQL Server and My SQL.
• Experience in writing complex SQL Statements.
• Good knowledge in Networking concepts, Perl Scripting, Ruby scripting and Tcl/Tk.
• Strong knowledge in understanding the complete SDLC, STLC and quality standards like IEEE/ISO/CMM.
• Proficient in working with various operating systems: Solaris/Unix, Windows operating systems.
• Proven ability to work efficiently in both independent and team work environments.

TECHNICAL SKILLS

Testing Tools: WinRunner 8.2, Mercury QTP 9.2, 9.1, 8.2, Load Runner 9.0

Bug Tracking Tools: Quality Center 9.1, Test Director 8.2, PVS Tracker, Team Track, Bugzilla, Jira.

Languages: C, C++, SQL, PL/SQL, Java, Java Script, VB Script, PERL, TSL, Tcl/Tk, ASP.Net, SQL

RDBMS: Oracle 9i/10g, SQL Server 2007, DB2 and MS Access.

Operating Systems: Windows NT/98/95/2000, UNIX, Sun Solaris 8.0, Linux and MS-DOS

Web Servers: Apache Tomcat, IBM Web Sphere, Web Logic, and IIS.

Packages/Tools: MS Office suite, MS Excel, Toad, Putty, WinScp

Network Protocols: HTTP, TCP /IP, DSL, TELNET, FTP, SSL

Routing/Security Protocols: RIP, OSPF, IPSEC, SSH.

Web Browsers: IE, Mozilla Firefox, Safari, Opera

Version Controllers: MS Visual SourceSafe, CVS

Change Management Tools: MS Outlook, Lotus Notes.

Web Technology: HTML, DHTML, XML

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

QA Analyst

Environment: Windows XP/VISTA, Mac OS, Oracle10g, Web Sphere Process Server 6.0/6.1,WAS 6.0/6.1, UNIX/Linux RHEL 4, TIBCO, Web Services, QTP 9.5, Java, JavaScript, SQL2005/2008, Quality Center 9.x, TOAD, XML, Green Hat tool.

Responsibilities:

• Successfully worked on multiple projects through careful planning/test structuring, meeting all program needs and schedules
• Reviewed Business Requirements and Functional Specifications documents in order to create Test Estimates, Test Design and Test Plan documentation
• Documented test cases corresponding to business rules and other operating conditions
• Wrote test cases and test scripts for the functional testing and Regression Testing
• Worked with internal development group on functionality developed internally and also with vendors for 3rd party products (Clear2Pay)
• Coordinated with Clear2Pay resources on defect management.
• Created custom Graphs and Reports using Quality center which were used by QA Leads, QA Manager, Project Managers, and Development Leads
• Provided weekly status reports for QA Lead/Project Manager
• Created complex SQL scripts in performing back-end and data validation
• Tested end to end functionality of ACH including verification of NACHA files
• Tested manual generation & regeneration of NACHA & CNOTE files in TIBCO
• Tested Archive & Purge process of payment files
• Involved in Importing payment files in various formats to payment templates in CEO GPS application
• Involved in Data Migration of customers & data from IACH to CEO GPS/BPH.
• Involved in Web services testing through TIBCO designer & Green Hat tool.
• Highly involved in production support
• Used Quality Center for Defect tracking
• Involved in writing SQL queries for Backend Testing.
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework.

Confidential

QA Analyst

Environment: Windows 2003 Servers, Java, JDBC,QTP 9.1, Quality Center, MYSQL, SQL 2000, Oracle 10g, Windows XP, Linux, Oracle 9i,DB2, Query Analyzer, SQL Server 2000, Flat files, MS Excel, VB Scripting, Web Logic.

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases.
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework.
• Migrating the Test Cases from Excel to Quality Center.
• Generating of Management Reports and Status Reports Using Excel.
• Added Standard, bitmap, text, text Area, database checkpoints and synchronization points in test script to check the application by comparing its current behavior to its behavior in a previous version.
• Reviewed the Automation scripts in both Technical and Functional Aspects.
• Created Test Cases for all the business functions those are date related.
• Captured and created the Automated Test Scripts and modified the scripts for the different interfaces.
• Performed the Unit, Integration, Regression and Acceptance testing.
• Generated Reports and documents for the entire Test Process and Test Results using Quality Center.
• Map requirements with Test Cases in Quality Center and execute them reporting a pass or fail status.
• Used Quality Center for generating Requirements, Test Sets, and Test Plan and for reporting defects.
• Coordinated with the developers for Bug fixing.
• Involved in detailed Functional and GUI testing and User acceptance testing(UAT).
• Conducted the Regression tests for already reported Bugs and change requests to test whether fix has been applied or not and also to test whether the fix causes another problem or not.
• Involved in Positive Testing, Negative Testing and also Cross Platform Testing.
• Responsible for executing Smoke Testing and Acceptance Testing.
• Performed Screen Navigation Test to ensure that the links are established as per the documentation provided.
• Involved in writing SQL queries for Backend Testing.
• Developed Traceability Matrix.
• Also verified the output in general ledger to make sure that the transaction has been successful.
• Deploy the application in Web logic server.
• Participate in QA meeting for discussing the status and issues.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Retested the application to ensure testing issues are resolved.

Confidential, Chicago (IL)

Senior QA Tester

Environment: Windows 2003 Servers, Java, JDBC,QTP 9.1, Quality Center, MYSQL, SQL 2000, Oracle 10g, Windows XP, Linux, Oracle 9i,DB2, Query Analyzer, SQL Server 2000, MS Excel, VB Scripting, Web Logic.

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases.
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Developing and executing the QTP Automation Scripts for Regression Testing.
• Implemented automation framework for application.
• Implemented User defined Libraries based on the application.
• Developing the Automation scripts related to the test scenarios.
• Have worked on multiple Object Repositories in QTP.
• Implemented Reusable functional using QTP Framework.
• Migrating the Test Cases from Excel to Quality Center.
• Generating of Management Reports and Status Reports Using Excel.
• Added Standard, bitmap, text, text Area, database checkpoints and synchronization points in test script to check the application by comparing its current behavior to its behavior in a previous version.
• Reviewed the Automation scripts in both Technical and Functional Aspects.
• Created Test Cases for all the business functions those are date related.
• Captured and created the Automated Test Scripts and modified the scripts for the different interfaces.
• Performed the Unit, Integration, Regression and Acceptance testing.
• Generated Reports and documents for the entire Test Process and Test Results using Quality Center.
• Map requirements with Test Cases in Quality Center and execute them reporting a pass or fail status.
• Used Quality Center for generating Requirements, Test Sets, and Test Plan and for reporting defects.
• Coordinated with the developers for Bug fixing.
• Involved in detailed Functional and GUI testing and User acceptance testing(UAT).
• Conducted the Regression tests for already reported Bugs and change requests to test whether fix has been applied or not and also to test whether the fix causes another problem or not.
• Involved in Positive Testing, Negative Testing and also Cross Platform Testing.
• Responsible for executing Smoke Testing and Acceptance Testing.
• Performed Screen Navigation Test to ensure that the links are established as per the documentation provided.
• Involved in writing SQL queries for Backend Testing.
• Developed Traceability Matrix.
• Also verified the output in general ledger to make sure that the transaction has been successful.
• Deploy the application in Web logic server.
• Participate in QA meeting for discussing the status and issues.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Retested the application to ensure testing issues are resolved.

Confidential, Gaithersburg, MD

Senior QA Engineer

Environment: Java, J2EE, ASP.NET, HTML, XML, SQL Server, Oracle, UNIX, QTP, Web logic, WinRunner (8.0), LoadRunner (8.0), Test Director, Windows NT, Linux.

Responsibilities:

• As a QA Engineer, I have involved in reviewing business and technical requirements and translated them as test cases.
• Formulated Test plans from Business Requirements/Function Specifications documents.
• Manually performed Functional testing that includes Web, GUI, Security, System testing.
• Performed White box, Black Box Testing, and Back end Testing.
• Created the automated tests using QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Created several Test cases that cover the entire functionality of application under test (UAT).
• Executed automated QTP test scripts to verify most of the test cases and also as part of regression testing.
• Map requirements with Test Cases in Quality Center and execute them reporting a pass or fail status.
• Reported the bugs to Developers through Modification Requests (MR) using Quality Center.
• Defect Management including anchoring daily defect meetings with the team.
• Analyzed the legacy defect tracking tools and its fields and its functionality.
• Migrating the Test Cases from Excel to Quality Center.
• Generating of Management Reports and Status Reports Using Excel.
• Conducted Load and Performance Testing using Load Runner.
• Performing of stress and volume testing on web-based application.
• Performance and load testing methodologies to improve and measure product quality and system performance problems.
• Cross-Browser testing was performed on different versions of IE and Netscape and agile testing and methodologies.
• Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI and in the testing environment.
• Using UNIX for general data conversion strategies.
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.
• Reported defects about any failures during test execution process, in Mercury’s Quality Center.
• Analyzed test results and created test reports for audit purposes to improve the quality of testing and process in the future releases.
• Actively participated in Status Reporting meetings

Confidential, Reston, VA

QA Engineer

Environment: VB.NET, ASP.NET, Test Director 8.0, Load Runner 8.0, QTP, WinRunner, Windows 2000 and XP, IIS, XML, UNIX, Oracle, Bugzilla.

Responsibilities:

• Analyzed Solution Definition Document and developed detailed System Test Cases .
• Conducted Functionality testing using QTP during the various phases of the product development.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Responsible for updating the existing System Test Cases against the Change requirements document.
• Involved in detailed Functional and GUI testing.
• Conducted the Regression tests for already reported Bugs and change requests to test whether fix has been applied or not and also to test whether the fix causes another problem or not.
• Involved in Positive Testing, Negative Testing and also Cross Platform Testing.
• Responsible for executing Smoke Testing and Acceptance Testing.
• Performed Screen Navigation Test to ensure that the links are established as per the documentation provided.
• Involved in writing SQL queries for Backend Testing.
• Developed Traceability Matrix.
• Also verified the output in general ledger to make sure that the transaction has been successful.
• Conducted Load and Performance Testing using LoadRunner.
• Performing of stress and volume testing on web-based application.
• Performance and load testing methodologies to improve and measure product quality and system performance problems.
• Participate in QA meeting for discussing the status and issues.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Retested the application to ensure testing issues are resolved