PROFESSIONAL SUMMARY:

• Having Eight years of IT experience in Quality Assurance and software testing of various commercial applications developed in web and client server environments using both Manual and Automated Testing tool.
• Extensive knowledge of all phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Expertise in Reviewing of Business Requirement Specification (BRS), Use case documents and System Requirement Specifications (SRS) to write Test Scenario’s and Test Cases.
• Efficient in analyzing System Requirements, Use cases and other documents to gain overall understanding of the new applications to determine the appropriate level of testing.
• Actively participated in all the stages of the Product Life Cycle and was extensively involved in all dimensions of Functionality, Ad - Hoc, Usability, Reliability and Performance testing.
• Extensive knowledge in testing web based e-commerce application.
• Expertise in Performing Browser compatibility testing (I.E, Mozilla Firefox, Google Chrome and safari), Smoke testing, Unit Testing, Integration Testing, GUI Testing, Functional Testing, system Testing, Regression Testing, Re-testing, UAT, End to End Testing and Cross platform testing(Windows & Mac) Browser,OS.
• Expertise in writing and executing of test cases, developing and maintaining test scripts as per requirement using VB Script in QTP.
• Having good experience in IEEE-829 Format to prepare Test Plan.
• Wide knowledge in preparing Test plans, Test scenarios, Test cases, and Test reports for manual as well as automated testing for various applications.
• Proficient in the tasks of Bug tracking and Reporting using HPQC,CARS,PVCS(Polytron Version Control System) Tracker, Zendesk,Basecamph,TFS,Clear Quest, Bugzilla and JIRA.
• Extensive testing experience of application developed in java, .Net 3.5, C#, visual Basic, UNIX, IBM Mainframe (AS/400).
• Involved in finding Internet connection establishment, different ways of load testing, fast verification of Internet-links and finding broken links etc
• Having Good understanding of water fall, Exploratory and Agile Scrum Methods.
• Experience in writing and executing SQL queries to perform Data validation and Back End Testing of databases to check the Integrity of data.
• Having knowledge in sales force CRM and CSM applications.
• Expertise in testing Pharmaceutical, Banking, Retail and Financial.
• Had good experience with Developers and Users to identify the issues and resolve them and stressed the need for documentation for a better product to be developed.

TECHNICAL SKILLS

Automation tools: QTP9.2, QC 10.0, Soap UI (3.0.1), Lisa.

Defect/Bug tracking tools: QC (10.0),Bugzilla, Clear Quest, WorkFlow,TFS, Basecamph, CARS, Zendesk

Languages: C, C++, Java/J2EE, .Net 3.5, C#, VB, HTML, XML and SQL

Scripting Languages: VB Script, Shell and Perl

RDBMS: Oracle9i/10g, MY SQL and SQL Server 2005

Operating Systems: Linux/Unix, MS Windows XP

Web/Application Servers: IBM AS/400/I series, ApacheTomcat4/5, IIS, WebLogic8.1 and Web Sphere 5.0

Web Technologies: HTML, DHTML, JSP, XML, VB Script.

Configuration Management: Visual Source Safe, Rational Clear Case

Capturing Tool: Capture Professional V6

Browsers: Internet Explorer, Mozilla, Chrome, Safari, Opera, Netscape navigator

Other Tools: Ms Excel, MS Office 2000, SharePoint 2007

WORK EXPERIENCE:

Confidential, Aetna

QA Analyst

Responsibilities:

• Analyzed the Aetna specific Test Scenarios for Data Request and Event2 testing efforts.
• Perform data setups likeBenefitPrice Plan (BPP), Plan and Client/Pharmacy Pricing Setups required to process theclaimsin Testenvironment.
• Processed Paid, Reversed & Reprocessed claims for COB Primary & Secondary, Medical Integrated and HMO Medically Payable,Batch Claims, Z Claims, Diagnosisetc in RxclaimagainstGroups/Members as per client requirements.
• Validate the test results to meet Aetna expectations.
• Plan, develop, review, monitor test scenarios and scripts - manually
• Test script maintenance: maintain, review, update, and monitor regression test sets - manual.
• Attend requirements review sessions. Meet with Business Analysts, Developers, and Application Architects to gain understanding of any clarification of requirements, interfaces or technical questions as needed.
• Create detailed Test Plan and Test Cases. Review Test Plan and Test Cases with project team members.
• Conduct Test Plan, Test Cases walk through and obtain sign off from the business owners.
• Perform System testing in the appropriate environment.
• Run the daily extract process for the current date, generate CET file and Validated.
• Validate therequiredpositions in CET file to make sure the client requirements are met.
• Send the CET file to Aetna via NDM process.
• Activelyinvolvedinback-endtesting through SQL Queries.
• Co-ordinatewith Offshore team on daily basis to ensure tasks is delivered in aneffectiveand timely manner.
• Participate in meetings with Client and provide required feedback.
• Perform testmanagement using HP Quality Center. Logged defects in QC for each failed test case and assign to the development team. Retest defects when the defects are fixed and a new build provided to QA to retest and conduct some regression testing.
• Created Traceability matrix between requirements and Test cases for the functionality coverage.
• Work closely with Developers in troubleshooting the issues.

Environment: Manual Testing, IBM AS400, Windows XP, HP Quality Center, SQL,SharePoint site

Confidential, Westmont, IL

QA Engineer

Responsibilities:

• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application.
• Tested web based E-commerce application developed in Agile development process
• Proficient in software development life cycle including Test strategy preparation, Test plan development, Test cases creation, Test execution and Defect/Bug Tracking.
• Conducted peer reviews for the test plan and Participated in walkthroughs, Inspections and requirement review meeting.
• Worked on doing Browser Compatibility Testing (I.E, Mozilla Firefox, Google Chrome and safari), UAT, Integration Testing, Regression Testing, Retesting, End to End testing, system testing and Cross platform testing(Windows & Mac) Browser,OS during different phases of testing process.
• Worked as a Member of the QA team, responsible for system testing before deployment.
• Verified the work with such external modules as payment systems (Web Money, PayPal), check the system behavior with multiple concurrent connections, etc.
• Created Traceability matrix between requirements and Test cases for the functionality coverage.
• By Using SOAP UI, validated WSDL (Web Services Description Language) Refactoring, WSDL coverage, Overview message viewer, XML Inspector and Doc Inspector.
• Effectively used CRS, HPQC for defect reporting and tracking. Submit defects directly from the Test Manager log, Modify and track defects in change request.
• Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.

Environment: Manual Testing, HPQC (10.0),Windows xp, .Net3.5, ASP, C#, Microsoft Excel, Microsoft Word,TFS,CARS(Change Point),SOAPUI(3.0.1),SQL Server2008,Basecamph, Capture Professional V6 (Image, video screen capture & Image editor), Zen desk (Ticketing system)

Confidential, Chicago, IL

S/W Quality Analyst

Responsibilities:-

• Reviewed the Business Requirement Specification (BRS) and Functional Requirement Specification (FRS) with the business and development team to understand the architecture and functionality of the application.
• Worked as a Member of the QA team, responsible for system testing before deployment.
• Worked on doing Browser Compatibility Testing (I.E, Mozilla Firefox, Google Chrome and safari), UAT, Integration Testing, Regression Testing, Retesting, End to End testing, system testing and Cross platform testing(Windows & Mac) Browser,OS.
• Conducted peer reviews for the test plan and Participated in walkthroughs.
• Effectively worked on UI screen design and written test cases for UI screens by using FRS.
• Performed automation testing using Quick Test Pro and programmed dynamic VB Scripts in Expert view for testing GUI Functionality.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements and stored procedures on SQL server 2005.
• Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.
• Developed test cases by using Itko LISA, to test end to end of various applications.
• Build and maintain SQL scripts, indexes, and complex queries for data analysis and extractions
• Created extensive test scripts by using LISA to test the functionality of various Adapters and to do the regression, integration testing of Adapters and to test exception flows mainframe
• Extensively used Quality Center for requirement management, planning, execution, Defects tracking and reporting.
• Developed Automation framework Using LISA to validate Web services, MQs and Data Base afterMessages are processed and data inserted to DB.
• Created and Executed ITKO LISA scripts for MQ validation.
• Developed executed scripts for web service validation using ITKO LISA.
• Used Beyond Compare Tool to compare large amounts of data.
• Conducted Regression testing for defect fixes and enhancements.
• Participated and Initiated Team meetings on a regular basis and involved in active discussion in order to improve the testing quality by better strategies and testing approach.
• Worked closely with Developers and Users to identify the issues and resolve them and stressed the need for documentation for a better product to be developed.

Environment: Manual Testing, QC(10.0),TFS,SQL Server 2005/2008,Java, VB.NET 3.5,Websphere, ASP, Oracle 11g, Toad, ITKO LISA Tool, Beyond Compare Tool, XSLT,HTML,Microsoft Visual Studio, Share Point 2007, Windows xp,UNIX.

Confidential, Little Rock, AR

Quality Analyst

Responsibilities:-

• Reviewed the Business Requirement Specification (BRS) and Functional Requirement Specification (FRS) with the business and development team to understand the architecture and functionality of the application
• Developed test plans, test cases based on functional specifications and design documents.
• Worked as a Member of the QA team, responsible for system testing before deployment.
• Worked on doing Browser Compatibility Testing (I.E, Mozilla Firefox, Google Chrome and safari), UAT, Integration Testing, Regression Testing, Retesting, End to End testing, system testing and Cross platform testing(Windows & Mac) Browser, OS.
• Participating in the negotiation of pricing decisions with various distribution channels, including visits to agencies in the field
• Conducted peer reviews for the test plan and Participated in walkthroughs.
• Maintained requirements and created Traceability between Requirements and Test Cases.
• Conducted Regression Testing and data Driven testing using Quick Test Pro
• Extensive use of SQL for Data retrieval from DB2 and Back End Testing
• Developed Test Case Scenarios for System Testing and Regression Testing
• Documented test cases, test results, test procedure and reported to client.
• Extensively used Quality Center for requirement management, planning, execution, defects tracking and reporting. Executed the test cases using QC and analyzed the results.
• Conducted Functionality, Performance and Regression testing during the various phases of the application.

Environment: Manual Testing, HP Quality Center 9.2, SQL Server 2005, SQL,T-SQL, TOAD, Oracle 9i Client, MS Visual Studio.Net 2005, C#,.Net, Java1.2, JavaScript,ASP.Net 2.0, JSP, VB.Net, Web Sphere Server, Unix.

Confidential, Deer Park, NY

QA Test Engineer

Responsibilities:

• Reviewed the Business Requirement Specification (BRS) and Functional Requirement Specification (FRS) with the business and development team to understand the architecture and functionality of the application
• Developed test plans, test cases based on functional specifications and design documents.
• Analyzed the client’s requirements by studying Functional Overview Documents using SDLC (Waterfall method).
• Worked on doing Browser Compatibility Testing (I.E, Mozilla Firefox, Google Chrome and safari), UAT, Integration Testing, Regression Testing, Retesting, End to End testing, system testing and Cross platform testing(Windows & Mac) Browser, OS.
• Maintained requirements and created Traceability between Requirements and Test Cases
• Performed Manual and Automated testing using QTP.
• Developed test scripts in QTP 9.2 using Expert view based on functional specifications and design documents.
• Performed System, Integration, Functional, and Regression testing of new/revised applications.
• Involved in meetings like peer reviews, walk through and Inspection with BA, PM, Customer representatives, Stakeholders, TL and with the Testing team.
• Extensively using SQL queries to verify the integrity of the database.
• Worked closely with users and program developers to ensure that the application development met the user expectations.
• Designed, scheduled and executed test plans within the predefined timeframe.
• Tracked, Detected and Reported bugs to Lead Tester using QC.

Environment: Manual Testing,J2EE, JAVA, HTML, SQL Server, Web Logic 9.0, QTP 9.2, QC, Oracle 9i,PL/SQL, Reporting Services (SSRS), MS Visual Studio,.Net 2005/2008, C#, Java1.2, JavaScript,ASP.Net 2.0, JSP,Unix, TOAD.

Confidential, Wellesley, MA

Software Quality Assurance Test Engineer

Responsibilities:

• Responsible for analyzing business requirements and development specifications in order to create and execute test plans.
• Reviewed the Business Requirement Specification (BRS) and Functional Requirement Specification (FRS) with the business and development team to understand the architecture and functionality of the application.
• Worked on doing Browser Compatibility Testing (I.E, Mozilla Firefox, Google Chrome and safari), UAT, Integration Testing, Regression Testing, Retesting, End to End testing, system testing and Cross platform testing(Windows & Mac) Browser, OS.
• Analyzed the client’s requirements by studying Functional Overview Documents using SDLC (Waterfall method).
• Worked closely with Developers, Business Analysts and User Representatives and participate in the product design process including specification and other document reviewing.
• Extensively worked on SQL (DML, Jions) and performed Backend testing.
• Developed automated test scripts using Quick Test Pro
• Created various check points like standard check points, image check points, table check points, Bit map check points in Quick Test Pro
• Monitoring software and Hardware behavior during test run using Load Runner Analysis, graphs and online monitors.
• Effectively used Clear Quest for defect reporting and tracking.
• Submit defects directly from the Test Manager log, Modify and track defects and change requests.
• Performed Backend testing by executing SQL queries.

Environment: Manual Testing, Windows NT/2000, Clear Quest, SQL Server, HTML,Oracl9i, PL/SQL, MS Visual Studio,C#,.Net,Java1.2, JavaScript, ASP.Net 2.0, JSP, VB.Net, Web Sphere Server, TOAD, SQL Profiler, Enterprise Manager, Windows 2003 Server OS

Confidential

Test Engineer

Responsibilities:

• Analyzed the client’s requirements by studying Functional Overview Documents using SDLC (Waterfall method).
• Understand functional specifications and provide feedback on documentation and performed Validation and verification for application testing.
• Developed the Scenario’s manually based on the Requirement Specification.
• Worked on doing Browser Compatibility Testing (I.E, Mozilla Firefox, Google Chrome and safari), UAT, Integration Testing, Regression Testing, Retesting, End to End testing, system testing and Cross platform testing(Windows & Mac) Browser, OS.
• Test case peer review and Inspections with Business Analyst, Project Manager, Team Manager, Team Lead and Team Members.
• Extensively worked on preparing the test results and bug reports.
• Extensively used Quality Center for requirement management, planning, execution, defects tracking and reporting.
• Performed validation, regression and compatibility tests.
• Participated in several meetings related to process and quality improvements.
• Designed Test Scenarios and System Test cases. Used SQL queries (database testing) to extract data from target tabled to prove the data mapping.
• Responsible for generating weekly status reports. Participated in Bug-Review Meetings.
• Documented defects and worked with Software developers to resolve the defects.

Environment: Manual testing, I.E 6.0, TD, C#, Java, XML, SQL, Oracle, Toad, Java Script, UNIX, IIS, Apache Tomcat, Windows XP, MS Office, Oracle 9i Client,.Net, Java1.2, ASP.Net 2.0, JSP.