SUMMARY

• 8 years of strong Software Automation Testing, Software Testing experience in Web and Client Server environment.
• Experience in using automation testing tools QTP, Load Runner, Win Runner, Test Director, Rational Test suite, Main Frame/SAP, Clear Case, Clear Quest, Requisite Pro and Test Manager.
• Antivirus Software: Norton Antivirus, NIS, Norton 360, McAfee, AVG, Avast
• Strong knowledge in understanding the complete software development lifecycle (SDLC).
• Experience in JAVA Development .
• Experienced in Manual and Automated testing of applications developed on Windows and UNIX environment.
• Extensive experience in running various kinds of tests such as Unit Testing, Integration Testing, System Testing, Regression Testing, Testing for Web and Client/Server Applications.
• Extensive experience working with Business and Functional Requirements in analyzing and creating test plans for Insurance, Financial, Healthcare, R&D, marketing and Customer Support applications.
• Extensive experience in Black Box & White Box testing.
• Experience in writing SQA Plans, System Test Plans, Traceability Matrix, defining Test Scenarios and Test Cases based on business and functional requirements. Documented all phases of QA process.
• Experience in Data Ware House Testing.
• Experience with Web and Application Servers: Web Sphere, Web Logic, and IIS.
• Proficient in Oracle & SQL Server databases and Unix/Windows NT/2000/XP operating systems.
• Involved in Project Planning, Coordination and implementing various QA methodologies.
• Used Rational Clear Quest to report the application defects and enhancement requests and discussed with Developers and BA’s to resolve technical and documentation issues
• Defect Triage Lead for Consumer application, Sales Tools and My Webpage in Release 4.0, 4.5 and 5.0.
• Created and performed Data Driven tests for checking positive and negative test scenarios using automation tools for the test data provided.
• Experience in Unit, Functional, Integration, Database, GUI, Regression, User Acceptance, Performance, Stress, Grey Box, White Box, Volume and Load testing on Mainframe Systems, Windows and UNIX Environment.
• Adept in Mainframe, TSO, DB2, QMF, JCL, CICS, Data Query.
• Strong working experience in Windows NT and UNIX environments.
• Solid Back End Testing experience by writing and executing SQL Queries, Nested Queries, Joins for Oracle Database.
• Used defensive programming methodologies and code for robust, fault - tolerant solution.
• Designed and implemented extensible object-oriented application architectures.
• Evaluated and recommended new and existing tools and solutions to increase functional efficiency.
• Used defensive programming methodologies and code for robust, fault-tolerant solution.
• Ability to work efficiently in both independent and team work environments.
• Experienced in SAP ABAP and SAP Business Warehousing and Statistical Analytical System (SAS).

SKILLS SUMMARY:

Operating system: Windows NT/98/95/2000/Vista, UNIX and MS- DOS

Environment: Web Logic, Web Sphere, IIS.

Databases: Oracle 7.1/8i/, SQL Server 7.0&6.5, and MS Access.

Languages: C, C++, SQL, PL/SQL, ASP, Java Script, .NET, VB Script, Database Ware House, HTML, DHTML, XML, COBOL, Visual Basic 6.0/5.0, and Power Builder.

Testing Tools: QTP 9.1, Load Runner 5.0/6.0/7.0/7.5/8.2/9.0, Win Runner 8.0, Quality Center 8.2/9.0, Rational Clear Quest 7.0, Clear Case 7.0, and Requisite Pro. 7.0 And Test Manager 7.0.

Packages: MS Office suite, PowerPoint.

Network protocols: HTTP and TCP /IP.

Methodologies: RUP and Quality Assurance.

PROFESSIONAL EXPERIENCE

Confidential, Springfield, Oregon

Sr. Software QA Engineer

Responsibilities:

• Participated in meetings, walkthroughs and interacted with other development team members to better understand the system functionality in order to improve testing quality. Interacted with the Business community and the end users to gather requirements.
• Attending the meetings with QA Team and Development Teams for updates, queries and solving of defects.
• Creating of scripts for Selenium in Java to run test cases.
• Creating project in Selenium with TestNG.
• Finding of defects and write the defect report and sending to Development team and in the scrub meeting solving of defects.
• Analyzed Business Requirements and created the test plans and detailed test cases to presales applications for customer flow standard flow, customer flow feature equivalence and internal sales agent.
• Performed Automation Testing to ensure the application is stabilized using Test Manager. Uploaded the test plans and test scripts into Test Manager and implemented the test design.
• Creating of test script to upload test cases into Quality Center and uploading selenium (Eclipse) result in Quality Center automated.
• Performed Automation Testing to ensure the application is stabilized using Test Manager. Uploaded the test plans and test scripts into Test Manager and implemented the test design.
• Created generic functions such as taking a Snapshot of the web application, Date format manipulation, write a report with at the end of each run, which can be easily understood by the business people in a word document.
• Trained staff in Selenium and Quick Test pro scripting and integration with Quality Center.
• Identified the Test Environment for Database Ware House.
• Understanding the Database development for the project...
• Preparation of database test cases according to the assigned module.
• Reviewing the Database Test cases.
• Perform the Database Testing when writing the complex Queries from Selenium.
• Reported the bugs, Email notifications to the developers using the Test Director. Performed regression testing after each build-release.
• Performed regression testing after each build-release.

Environment: Windows XP/2000/NT, IIS, SQL, UNIX, PowerBuilder, JAVA, C / C++, Clear quest V7.0, Clear Case V7.0, Quick Test Professional, Rational Requisite Pro V7.0., Test Manger V7.0, SIS, .NET, MS Word, MS Excel, MS PowerPoint, HTML, DHTML, Web Services, Mercury Quality Center V8.2, TOAD

Confidential, Parsippany, NJ

QA Lead

Responsibilities:

• Participated in meetings, walkthroughs and interacted with other development team members to better understand the system functionality in order to improve testing quality. Interacted with the Business community and the end users to gather requirements.
• Analyzed Business Requirements and created the test plans and detailed test cases to presales applications for customer flow standard flow, customer flow feature equivalence and internal sales agent.
• •Understanding the Business rules for an Insurance Policy Life Cycle, acceptance discovery, midterm endorsement and late term endorsement, creating quotations,purchasing policies and generating various invoices.
• Performed Automation Testing to ensure the application is stabilized using Test Manager. Uploaded the test plans and test scripts into Test Manager and implemented the test design.
• Worked with Quick Test Pro (QTP) for automation of Application.
• Used automation testing framework and created automation scripts like GUI map standards, Script standards and Function standards used within QTP.
• Responsible for test automation framework design and implementation with tool including Mercury Quality Center and Quick Test Professional.
• Created generic functions such as taking a Snapshot of the web application, Date format manipulation, write a report with at the end of each run, which can be easily understood by the business people in a word document.
• Used Functional Decomposition script development methodology is to reduce all test cases to their most fundamental tasks, and write User-Defined Functions, Business Function Scripts, and Sub-routine or Utility Scripts which perform these tasks independently of one another.
• Trained staff in Quick Test pro scripting and integration with Quality Center.
• Used Excel based Automated Testing Methodology for creating functions and controller in QTP.
• •Experience in Esurance Insurance Presales applications like Customer Flow Standard Flow (CFSF), Customer Flow Feature Equivalence (CFFE) and Internal Sales Agent (ISA).
• Purchased different policies in testing environment for Customer Flow Standard Flow and Internal Sales Agent with rate plans for Installment payments and Full payments.
• Made endorsements into Customer Flow Standard Flow and Internal Sales Agent like adding new driver, adding new vehicle to the existing policy. After completion of changes in existing policy, verified the updated data in Policy Management Database (PMDB), Policy Staging Database (Pstg. DB) by using SQL queries.
• Extensively worked on Unified Modeling Language (UML) to implement the test cases using use cases.
• Identified the Test Environment for Database Ware House.
• Understanding the Database development for the project...
• Preparation of database test cases according to the assigned module.
• Reviewing the Database Test cases.
• Perform the Database Testing when writing the complex Queries from SQL.
• Used Customer Service Representative Tools is called XPM to make sure policies have been endorsed properly as according to the user’s request. Involved into SIS & NPA billing systems.
• Generated various Invoices like Interim Invoices, Scheduled Invoices, Delinquency Invoices, Reinstatement invoices, Pro. Rated Invoices and Renewal Invoices.
• Involved into SIS Cycle run after making the endorsements in Customer Service Management (XPM). Verified reflected data in Policy Management Database (PMDB) by applying SQL queries like inner joins and outer joins. Extensively created SQL queries to manage the reports and to perform database testing.
• Used Rational Clear Quest to logging the defect reports, reporting bugs, tracking bugs and updates on resolved bugs.

Environment: Windows XP/2000/NT, IIS, SQL, UNIX, PowerBuilder, C / C++, Clear quest V7.0, Clear Case V7.0, Quick Test Professional, Rational Requisite Pro V7.0., Test Manger V7.0, SIS, .NET, MS Word, MS Excel, MS PowerPoint, HTML, DHTML, Web Services, Mercury Quality Center V8.2, TOA

Confidential . Louis, MO

Confidential

Sr. QA Analyst

Responsibilities:

• Documenting and executing Test plans, Test cases and Test scripts based on baseline requirements
• Conducted system and integration testing, debugged the software errors and interacted with developers to resolve technical issues.
• Employing data-driven testing based on Excel tables by parameterize test scripts to check application behavior.
• Performed Integration testing, System testing, and Functional testing.
• Performed Regression Testing and verification of software products using Win Runner
• Performed Load Testing, Stress Testing and Performance testing using Load Runner.
• Analyzed the user requirements by interacting with system architect, developers and business users.
• Actively involved in Functionality, unit and integration tests for modules developed in Java.
• Performed End-to-End testing manually and was associated with User Acceptance Testing.
• Created various MRP, planning, purchasing, SAP Training WebPages.
• SAP designed and implemented training materials for End users highlighting upgrade enhancements and new functionality
• Creation and maintenance of CLIST (TSO/ISPF) financial reporting online system.
• Executed the JCL’s to validation the existing mainframe COBAL program.
• Implemented an automated test framework using Mercury Quality Center with Business Process Testing for validating the web-based application.
• Created automated test scripts using QUICKTEST PROFESSIONAL. Also performed compatibility testing of the application with different platforms.
• Executed performance testing of application using Load Runner.
• Conducted regression testing using QUICKTEST PROFESSIONAL identified software errors and interacted with developers to resolve technical issues.
• Executed Load scenarios with different Load Options in Controller and analyzed the results using reports and graphs.
• Involved in executing test sets in Quick Test Professional to verify the interdependency of different modules of the application by running batch tests
• Involved in monitoring test execution and system resource monitoring of different host machines.
• Executed SQL queries to check the data table updates after test execution.
• Executed test scripts and saved the results in Test Director.
• Used Test Director as bug-tracking tool to centralize the bugs and also to follow up the bug status.
• Automated test scripts for Functional, GUI validation, Data Driven testing using QTP.
• Participated in all the bug meetings and QA organization and meetings.
• Logging the bugs found in Test Director.
• •Tested the application compatibility in the Versions of Netscape and Internet Explorer browsers
• Performed the Backend Testing, which was oracle, by preparing and executing SQL commands
• Participated in Walk through and Defect report meetings periodically.
• Enhanced QTP scripts using VB scripts.
• Reported the bugs, Email notifications to the developers using the Test Director. Performed regression testing after each build-release.
• Performed regression testing after each build-release.

Environment: Windows XP/2000 Professional/98/NT, UNIX, Mercury Quality Center, .Net, HTML, SAP ABAP, DHTML, Cobol,MS Word, MS Excel, MS PowerPoint, C, C++, SQL, TOAD, TSO, ISPF, JCL, Mercury Quality Center.

Confidential . Irvine, CA

Quality Assurance Analyst

Responsibilities:

• Study of functional requirement documents and created Test Plan and Test Cases.
• Lead the team of testers to accomplish Functional, Regression, Usability, and Performance testing.
• Wrote Test Cases of eGroup, Campaign, Administration modules.
• Executed Black Box, Regression, Integration, and Security tests as per Test Plan and Test Cases.
• Tested Campaign content for I18N internationalization.
• Automated the Regression test process by developing scripts using Win Runner.
• Created and performed Data Driven testing using Win Runner to test multiple sets of data.
• Wrote and recorded TSL scripts for automating the Functional testing using Win Runner.
• Created and executed Scenarios in Load Runner Controller.
• Defined and provided key metrics to management from the Load Runner Analysis tool.
• Supported the development team during the execution of tests by monitoring different resources using Load Runner-Online Monitor.
• Used Test Director for managing Test Plans, Test Cases, Tracking the bugs, making pass-fail report, comparison chart, and Defect report.
• Provided training and support to the Production Support team.
• Tested Mail Delivery, Campaign Response, and Survey Response reports.

Environment: Win Runner 7.0, TSL, Load Runner 7.2, Test Director 6.0, Windows 2000, Red Hat Linux 7.1, Apache/Tomcat, Oracle 8i, Java 1.4, CVS

Confidential, Tulsa, OK

SQA Analyst

Responsibilities:

• Responsible for analyzing application and components behavior with heavier loads and optimizing server configurations.
• Interacted with the Business community and the end users to gather requirements and developing User Requirement Specification URS documents.
• Created master test plan, detail test plan and test cases to various builds.
• Worked closely with Production Managers, Technical Managers and Business Managers in planning, scheduling, developing, and executing performance tests.
• Followed Rational Unified Process RUP in executing different processes.
• Used Win Runner 7.8 for functional and Regression testing.
• Created TSL Scripts and performed Data driven testing.
• Extensively used Silk Performer for performance and stress testing.
• Oracle Database performance was monitored for Indexes, Sessions, Connections, poorly written SQL queries and dead locks for each component of WSJ application.
• Monitored database for sessions, connection pool and Memory issues.

Environment: Web Sphere, RUP, Windows 2000, IIS, SQL, Visual Basic, MS Word, MS Excel, MS PowerPoint, MS Project, Crystal Reports, Load Runner, Test Director, Win Runner.

Confidential

QC & QTP Analyst

Responsibilities

• Coordinating with the other testers, assigning tasks to them, monitoring and managing the work.
• Reporting the status to the Project Manager.
• Created database tables and retrieved data using SQL queries.
• Extensively involved in the Functionality testing, and Black box testing.
• Gathered, analyzed and captured the requirements in Quality Center.
• Retrieved data information using SQL queries.
• Developed a Test Plan based on the testing requirements.
• Developed Test Cases for the Test Plan developed.
• Executed the test cases using QTP and analyzed the results.
• Performed Regression Testing and System Integration Testing by executing the test scripts.
• Experienced in testing web services using XML and HTTP.
• Experience in creating test scenarios for system test.
• Developed Scripts and created reports using Mercury Quality center.
• Created the Test Plan and Test Strategy.

Environment: Quality Center, QTP, Microsoft Visio, Windows XP, SQL, Load Runner.