SUMMARY

• Around 7 years of rich hands on experience in testing client - server and web based applications
• 7 years of experience using manual and automated testing tools such as QTP, Win Runner, Load Runner, Test Director, HP/HP /Mercury Quality Center.
• Experience in testing web-based applications in J2EE, HTML, OIM and testing COTS application such as SalesForce, SalesForce CRM especially in Sales, Marketing, eBusiness modules
• Excellent noledge of Software Development Life Cycle including design, development and testing
• Highly Proficient in different types of testing like Functional and Regression Testing, System Testing, Integration Testing, User Acceptance Testing, Performance Testing
• Working noledge of multiple databases like Oracle, SQL Server and MS Access
• Expertise in dealing with various testing activities such as Test plan generation, Test cases formulation, Test Environment setup, Defect tracking and reporting, Build Management and Issues resolution
• Excellent in End user documentation like design documents, specification documents, User manuals, test cases documentation. Expertise in developing and maintaining Test Scripts, analyzing bugs and interacting with development team in fixing teh defects.
• Experience with QA Methodologies such as Waterfall, Agile and QA Strategies to ensure teh Quality Assurance Control. Excellent skills in Manual Testing and Automated Testing.
• Experience in Designing Test Plan, Test Cases, Test Scripts, Test Defect Log, Test Case Checklist etc
• Involved in developing training documents and participated in user training
• Ability to interact with developers and product analysts regarding testing status
• Excellent oral and written communication skills with proven ability to effectively communicate with technical and non-technical individuals at all levels of management

TECHNICAL SKILLS

Testing Tools: HP/HP /Mercury Quality Center, Rational Clear Quest, QTP, Win Runner, Load Runner

CRM: SalesForce, Sales Force Sales, Marketing, eBusinessDocumentation Tools - MS Visio, MS Excel, MS Power Point, MS Word

Languages & Methodologies: PL/SQL, Oracle, Javascript, Agile SCRUM Waterfall

Web Technologies: HTML, DHTML, XML

Database: Oracle 8i/9i/10g, MS Access, SQL Developer 6i/9i

Operating System: Windows NT/XP

PROFESSIONAL EXPERIENCE

Confidential - San Jose, CA

Sr. Test Engineer

Responsibilities:

• Creation of QA process for teh Product with QA documentations and templates.
• Managed and handled QA team. Creation of requirement documents.
• Updated and prepared teh Use Cases and Sequence Diagram of Cash Release application
• Created and Executed Test Plans and Delivery Plans. Involved in executing UAT test case planning, execution, defect tracking and reporting utilizing HP Quality Center.
• Prepared teh consolidated test plan which covers teh scope of testing, types of testing to be done, testing methodology, resources (hardware, software).
• Complete Functional End to End Testing UsedSalesforcefor repository, reporting bugs, tracking bugs and updates on resolved bugs. Developed SQL Queries like Inner Joins, Outer Joins and Sub Queries to test Oracle Database.
• Used SQL for Back-end testing to ensure that teh data is updated as per teh transactions and Business rule.
• Preparation of teh functional and business scenario test cases and their traceability metrics.
• Prepared QA Matrices for teh Product to convey teh product health to top management.
• Formulate Detailed Test Cases and Business Scenarios and also executed teh same.
• Creation of Seed data and setup of Test and UAT environment.

Confidential, NY

Sr. QA Engineer

Responsibilities:

• Reviewing Business Requirement Documents and teh Technical Specification Setup a QA process and ensured it was effective project wide. Involved in complete software testing lifecycle (Gap Analysis, Test Planning, Test Development, Test Execution, Test Reporting, Test Result Analysis, and Defect Retesting).
• Documented test cases corresponding to business rules and other operating conditions.
• Wrote test plans, developed and executed test cases and logging teh defects usingSalesforce. Performed manual testing on Demographics, claims, billing modules and Crystal Reports. Worked in Agile environment.
• Administered & Developed Test Plans that reflect user needs for teh functional, User Interface, Performance, Usability and Security requirements. Analyze teh Implementation Guide, and create Test Scenarios and Test Conditions to validate new functions. Coordinated test assignments during application development cycles using Teh Agile/SCRUM methodology. Used Jira for documentation andSalesforcefor bug tracking. UsedSalesforcefor repository, reporting bugs, tracking bugs and updates on resolved bugs
• Involved in teh Manual/Automated Testing. Defect logging using HP/ Mercury Quality Center and traced defects for completion By co-coordinating with entire team.
• Parameterized teh scripts by running teh same operation with multiple sets of data in QTP.
• Created Test input Data Requirements and prepared teh test data for data driven testing.
• Created and executed Test scripts to verify complex system requirements.
• Involved in testing teh Automation process of teh Application using QTP
• Performed Functional and GUI testing on each build of teh application
• Wrote SQL Queries to perform database testing using SQL Plus.
• Interacted with developers to explain software bugs when required, and re-tested teh fixed issues.
• Used Rational Clear Quest for bug tracking.
• Created and Maintained Regression Test Scripts for overall business process and executing them in QA Environment as well as Production Environment.
• Reviewed teh functional and operational specifications and prepared work plans for UAT testing.
• Prepared a UAT Plan, where, in a Pre-UAT stage, teh UAT environment is set up and tested, while teh development effort is still going on.
• Pre-UAT includes setting up teh UAT environment, running regression tests, creating user profiles for transactions and data driven testing that will be utilized in teh full UAT, and validating application interfaces and infrastructures. With teh participation of users, defined test cases for application interfaces, infrastructures and functionality

Environment: Web Logic, Java, Quick Test Pro 8.2, HP/ Mercury Quality Center 9.0, Agile Scrum methodology, Sun Java, Manual,Salesforce, Jira, .Net, Windows XP, and SQL Server, J2ME, Teststand, MS-Project 2000/2003

Confidential - Reston, VA

Quality Assurance Tester

Responsibilities:

• Involved in writing test cases, executing test labs and defect management process using HP /Mercury Quality Center
• Automated End to End process for Campaign Management and Pricing functionality using QTP 10.0
• Conducted Performance testing, Soak testing, Failover testing to verify API calls return desired result in Weblogic implementation
• Responsible for leading teh test effort and reporting on testing activities including test cases coverage, test execution and defect management
• Developed automated scripts using Quick Test Pro and modified scripts in VB script using expert view
• Tested user entitlement and role management using Oracle Identity Manager
• Utilized corporation developed Agile SDLC methodology. Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Expertise in Smoke Testing for overnight builds and reported teh critical issues to teh developers.
• Responsible for System testing and Integration testing for GUI enhancements on test environment
• Developed UAT test scenarios, test scripts and UAT test data for user acceptance testing
• Performed cross browser testing to ensure compatibility of teh application IE6, IE8
• Conducted Navigational testing by clicking on various hyperlinks, screen tabs, view tabs and verifying that it is redirected to teh correct page
• Worked on developing test scripts for web applications and complex batch and online applications
• Conducted backend testing by running SQL Queries using TOAD to test for teh data validation at database level
• Conducted daily defect scrub meetings with teh cross functional team members (developers, end users) to discuss open defects and design issues
• Actively attend meetings with fellow testers and other groups to evaluate teh progress and performance of teh application

Environment: SalesForce CRM, Oracle 8i/9i/10g, Agile, Web Logic 9.2, HP /Mercury Quality Center 9.0/10.0, QTP 10.0, Toad, SQL Developer

Confidential

QA Analyst /Tester

Responsibilities:

• Involved in designing of test scenarios based on design documents, Use cases to start teh testing process from scratch stage. Analyzed teh Business Requirement Document (BRD) and Functional Specification Documents to prepare Test Cases based on Test Plans. Involved in Functional Testing, System Testing, Interface Testing, Regression testing and User Acceptance testing.
• Involved in developing Master Test plan, UAT Test plan. Test Healthcare Claim Processing software, systems (payer and provider), interfaces, Knowledgebase -- including acceptance testing, ad-hoc testing, black box testing, comparison testing, compatibility testing, end-to-end testing, exploratory testing, functional testing, etc. Imported and maintained existing manual test scripts and defects into Quality Center and Performed detailed script analysis to identify logical breakpoints in manual scripts.
• Read and understand business/user specification and create test cases
• Performed Black Box testing on teh Modules that is teh Setup, Profile Page, Portfolio Construction, Implementation, and Reports.
• Develop and execute SQL queries on Oracle Database. Automated teh regression testing effort using Rational Robot to improve testing coverage and reduce overall testing time
• Daily run teh QTP scripts from Mercury Quality Center. Used Microsoft Excel to do Data Driven Testing
• Involved in Greybox (Whitebox+Blackbox) testing teh product in depth internally and externally.
• Monitored / analyzed server performance in various virtual users load
• Run teh Load test for extended hours to find teh breaking point. Made extensive use of tools from teh Rational Suite like Rational Robot, Rational Test Manager, Rational Manual Test, Rational Administrator and Rational ClearQuest for testing and defect reporting needs
• Create/Update/Manage new function library for teh group to speed up teh work.
• Used TOAD to retrieve results from teh database and compare it with test results.
• Worked with teh production team to resolve issues and maintain teh Data Center to ensure security.
• Manually test applications and report software bugs, and personally interact with teh developers to resolve technical issues. Interacted with Offshore team. Prepare status report for weekly meetings.
• Conduct Q&A to clear common scripting problems to reduce run time for teh scripts using Share Point.

Environment: HP Quality Center, QTP 9.5, Load Runner, JAVA, Excel, Oracle 10g, TOAD, Rational Robot, VISUAL SOURCE SAFE, Unix shell scripting.