SUMMARY

• 6 years of IT industry experience as QA Tester with expertise in Manual Testing using HP Quality Center & Automation Testing using leading edge Automation Testing Tools like HP QTP.
• Possess extensive experience in projects like Point of Sale (POS)/Retail Applications, Airlines Applications, Utility industry and Banking/Finance applications
• Expertise in all phases of Software Development Life Cycle (SDLC) and QA Life Cycle
• Experience working with different SDLC models like Waterfall and Agile
• Expertise in use of Mercury tools for writing test cases, test execution, defect management, and defect tracking.
• Excellent skills in Bug Reporting using HP Quality Center
• Extensive experienced in developing and executing manual test cases, test scripts, data driven tests and test procedures
• Well versed in GUI application testing, Front End testing, Functional / Black box Testing, Integration/system testing, Performance testing, Regression Testing and Database Testing.
• Highly motivated team player with excellent communication, presentation and interpersonal skills.
• Ability to work independently and in a team.

TECHNICAL SKILLS

Testing Tools: HP Quality Center (QC) 9.2, WinRunner, QTP 9.2, Loadrunner, Software Planner (ALM Complete)

Languages: C, C++, VB Script, COBOL, FORTRAN, JAVA, CORBA

Operating Systems: Windows NT/2000/98/95/XP, MS - DOS, UNIX

Methodologies: Agile, SDLC, Scrum, RUP, RAD, Waterfall

Front-end: HTML, DHTML, Flash

Planning Scheduling Designing Tools: MS Project, MS Visio, Rational Rose

RDBMS: MS SQL Server, MS-Access, Oracle

PROFESSIONAL EXPERIENCE

Confidential, Richardson TX

Quality Analyst

Responsibilities:

• Participated in planningTest Plan, Test Approach, Test Scope and Identify Risks
• Created test cases from the Business Requirement document, Analysis and Design Documents
• Created Test Cases for both Functional and Regression testing in Software Planner for 7.5 Upgrade.
• Validated data between the files received from both the clients (current service provider to new service provider)
• Managed test activities i.e. write Test Cases, Execute the Test Cases, Identify Defects and Track defects using the Software Planner in various environments - training environment and mirror image of Production (staging environment).
• Performed Smoke, Regression, functional testing, UI, Regression testingfor every build which was deployed- new code, patches, defect fixes.
• Used Software Planner for auto generating the defects for failed test cases and updating the steps to reproduce, objective, defect description and attaching the recording of the defect for the documentation purpose.
• Validated the Core Applications - ESIID, Address validation against Ercot database, Credit Check against Experian database for Credit Score rating to determine appropriate deposit for Enrollment purposes for Move-In customers.
• Extensively used PL/SQL Developerexecuting queries for database validation.
• Core applications werethoroughly validated by witting Test Cases for UI validation, database validation, application level validations. Good understanding of SOAP/XML code, to read the code during analyzing the defect.
• Extensive execution of the Test Cases - following the instructions contained in Pre-Conditions bysetting the test data before the execution of the functionality and recording the entire execution using Window Media Encoder, validating in cross applications and validating against the database. For e.g. A New Enrollment created in the EW is validated in Service Center to ensure that the record is generated and validated against the database
• Functionalitiestested are - Contract and Agreement creation forLarge and Small Commercial Contract, Payment Arrangements, Interactions, Account Level, Services, Credit Score, Service Location Validation, Move-in/Switch, Promo Selection etc.

Environment: Software Planner 9.4.2, OCI 11, Oracle database 10.2, PL/SQL, Window NT, Java, SOAP UI, XML, Windows Media Encoder, Windows Snipping Tool

Confidential, Bentonville, AR

Quality Analyst

Responsibilities:

• Developed test cases and traceability to test functional requirements.
• Conducted GUI testing, System testing and Regression testing
• Performed testing of the following modules: Activation on a Family Mobile account, Add an Auto Pay and WebPak on an existing account
• Verified and analyzed the XML documents for defects during the Activation of new and existing customers
• Created QTP scripts for Regression testing of the application
• Mapped the custom objects in QTP to the standard objects, inserted GUI, Bitmap and Text checkpoints to compare different versions of the application
• Performed testing on Point of Sale (POS) system and KIOSK
• Reviewed test scripts and test cases and provided feedback to other testers
• Worked with Customer Support group to help perform root cause analysis of issues found in the production environment

Environment: HP QC, Web Services, SQL Server, Kiosk, C#, .NET Compact Framework, HP QTP 9.2, VB Script, Clarity, Share Point, Contract investigation, XML, MS Visio, Java

Confidential, Bentonville, AR

Quality Analyst

Responsibilities:

• Created test plans that included test scenarios, testing environments, system configurations and entrance/exit criteria.
• Created SQL queries for performing tasks like extracting Membership information from Reference Databases
• Developed Traceability Matrix to trace Requirements, Test Cases, and Defect
• Created test cases based on requirements documentation and Technical Design Document
• Managed test cases, linked the requirements with test cases, executed test cases, defect management and reporting using HP Quality Center
• Developed both functional and Regression QTP scripts for Mobility Payment - Customer Activation module
• Tested mobile applications developed for Blackberry to confirm the applications is working as per the specifications

Environment: HP QC, Black berry JDE, Web Services, MS Visio, UNIX Sun Solaris, QMF, Teradata, HP QTP 9.2, VB Script, XML, J2EE

Confidential, Atlanta, GA

Quality Analyst

Responsibilities:

• Implemented, supported and maintained processes and procedures for successful testing of all components of the Confidential ’ Flight Reservation System.
• Worked on Flight Reservation System enhancements and testing system functionality during and after Delta’s purchase of Northwest Airlines.
• Effectively collaborated and communicated with Developers and other QA team members
• Executed functional, regression, security, UAT, integration and performance tests
• Reviewed test results of all levels of testing for completeness, traceability and compliance with the test requirements
• Provided analysis and estimates of product quality and status at different stages of the product lifecycle
• Used HP Quality Center to develop and execute Test Cases during the product release cycle
• Analyzed, researched and resolved technical problems related to the product or involved technologies

Environment: HP QC, HP QTP, VB Script, UML, UNIX, Release Management, Release Planning, Regression

Confidential, Austin, TX

Quality Analyst

Responsibilities:

• Created test cases from the Business Requirement document, Analysis and Design Documents
• Conducted Functional, System and Integration testing
• Performed back-end testing on the Oracle database by writing SQL queries
• Participated in weekly meetings with the management team
• Created test cases for the Personal and Business Loans systems
• Responsible for executing the test cases for Personal Accounts that included both Checking and Saving accounts
• Executed various test scenarios and analyzed results
• Identified and reported errors to senior management using HP Quality Center (QC)
• Generated reports from Test Director
• Actively participated in various meetings like defect resolution meeting, QA Status meetings, Knowledge transfer meetings etc.

Environment: HP Quality Center (QC), UNIX, SQL Server, Oracle 10g (SQL, PL/SQL), JAVA/J2EE

Confidential, Oklahoma City, OK

Quality Analyst

Responsibilities:

• Developed Test Cases in HP Quality Center (QC)
• Performed Security testing, black box testing, web testing and GUI testing
• Was involved in executing the Regression testing on new Builds
• Participate in weekly meeting with the management team and walkthroughs
• Worked with Test Analysts to ensure that defects are tracked, documented and results are communicated effectively to developers and stakeholders
• Tracked bugs using Test Director / QC and generated the defect reports for review by the client and the management teams.

Environment: HP Quality Center, Oracle 10g (SQL, PL/SQL), Windows XP, XML, JAVA/J2EE, SAP