SUMMARY

• I have over ten years of experience in testing both web - based and client-based applications, utilizing various tools. I wrote all of my test cases, from steps to expected outcome.
• All of my test cases were derived from the Functional Specifications and Design Documents.
• During my time as a QA Analyst, I wrote Help Pages which I interpreted from Functional Specifications and Design Documents.

PROFESSIONAL EXPERIENCE

Teaching Assistant

Confidential, Gainesville, GA

Responsibilities:

• Assist instructor with teaching continuing education adults ESL in order to prepare them to pass a test for the GED
• Responsible for testing MW of complex data connectivity program
• Tested M3Link website UI, using a variety of browsers and cell phones
• Utilized SQL to view tables tied to testing, as well as to run scripts to update the DB and create tables
• Wrote test plans according to the Design Documents and Functional Requirements.
• Entered defects into Charm ticketing system and TFS
• Wrote test plans in Spirateam and TFS
• Responsible for coordinating and overseeing beta, pilot and production releases of M3Link
• Tested and closed Charm tickets as defects were resolved
• Responsible for UAT with concierges

Senior QA Analyst

Confidential, Nashville, TN

Responsibilities:

• Primarily tested MW pieces via the use of UNIX
• Interfaced with Project Manager and Development Manager for optimal outcome
• Headed PDA Rx Pad project and created test plans for it
• Wrote various other test plans from Functional Requirements and Design Documents - both GUI and MW
• Wrote Help pages according to Functional Requirements and Design Document for Clinician
• Built MW files for testing, using UNIX-VI editor and EMACS
• Performed QA on MW and GUI to include usability and content such as Help Pages
• Entered defects into defect tracking tool which was PVCS
• User Acceptance Testing of PDA Rx Pad
• Security testingUAT Testing

Senior QA Analyst

Confidential - Atlanta, GA

Responsibilities:

• Senior QA Analyst for web based and client server components that comprised the secure content delivery system for video on demand usage
• Responsible for testing both GUI and backend
• Tested the creation of content, storage of that content (XML and .dtd data, tar files, .jpg and .mpg), then pitching of that content to a catcher via satellite or terrestrial IP networks
• Entered defects into defect tracking system (Bugzilla)
• Responsible for writing test documents from Functional Requirements and Design Documents as well as from Developer input
• Proofread technical documents prepared by the Technical Writers

Senior QA Analys

Confidential, Atlanta, GA

Responsibilities:

• Tested billing system for mobile phones
• Senior QA Analyst for client-based credit, activations, and fulfillment software
• Acted as testing coordinator to provide environment setup needs to the different departments which linked to the BobSled system that I worked on. Also set up test environment to point to the correct environments on the other pieces that the product worked through (credit check, phone activations, pricing servers).
• Worked closely with the project managers to ensure test plans were written according to functional and business requirements as well as design documents.
• Wrote test matrix, test scripts and test scenarios for string, end-to-end, functional, and regression testing efforts for the entire BobSled product.
• Worked closely with developers for understanding of design of products
• Created and loaded segment files (ASCII containing segments) for mock phone orders using vi editor through a UNIX Exceed session to simulate phone orders entered through the GUI.
• Performed trouble shooting of errors through error logs and trouble queues on different servers (depending on environments used)
• Coordinated User Acceptance Testing with the client and acted as a point of contact for any questions/needs they may have had in regard to testing or setup within our environment
• Coordinated with developers on defect fixes, priority of fixes and client requested enhancements to ensure no defects went without being addressed
• Utilized SQL Plus for searching database and adding to features tables

Senior QA Analyst Team Lead

Confidential - Norcross, GA

Responsibilities:

• Tested financial software to be used for online banking for a specified client
• Wrote test plans and procedures for the entire application
• Assigned testing efforts to the other analysts
• Tracked defects and assuring their fixes
• Responsible for editing technical documents and Help pages for the project
• Utilized SQL Plus for database searches
• Responsible for UAT

QA Analyst

Confidential, Atlanta, GA

Responsibilities:

• Tested and wrote test plans and procedures for both GUI and back end processes of medical-type software
• Tested both web-based and client server software
• Entered defects into PVCS Tracker
• Edited Help Pages for the project
• Coordinated User Acceptance Testing

QA Analyst

Confidential, Norcross, GA

Responsibilities:

• Tested GUI of online grocery shopping web-based application
• Wrote Help Page information from Technical Documents and Functional Specifications
• Was responsible for writing and updating test cases and maintaining them
• Entered defects into an Excel spreadsheet, tracked the defects, and re-tested.