SUMMARY:

• A Software Engineer wif over 11+ Years of experience in Software Quality Assurance profession. Especially 4+ years of HealthCare MMIS domain while working wif CNSI for end clients State Of Maine and State Of Washington. Worked using iPhone, iPad and Android phones while working wif Confidential for mobile version. Worked wif various companies dat expertise in TEMPeffective use of QA tools and practices. Proficient in working wif automated testing tools and carrying out Black Box testing, functional testing, GUI testing, system testing, regression testing, security testing, load and performance testing of Web and Client/Server applications.
• Extensively worked in Agile Scrum Methodology in Iterations, QA Internal Review Meetings, Review Meetings wif BAs and Developers. Involved in Requirements sizing, Retrospective to Improve teh Process, Daily Jump Ups Meetings while working in Confidential Head Quarters, Confidential, Confidential for more than 7 Years.
• Excellent understanding of Mercury Tools like Test Director, Win Runner, Load Runner, QTP, and Rational Clear Case, Clear Quest, Software Quality Assurance Techniques and complete knowledge of teh Software Development Life Cycle (SDLC). Good problem solving skills, analytical ability and an active team player wif strong communication skills.

TECHNICAL SKILLS:

Operating Systems: UNIX, Sun Solaris, Windows NT, and Windows 95/98/2000, XP, iOS

Databases: Oracle 8i/9i/10g, Sybase, DB2, SQL Server

Languages: C, C++, Java, Visual Basic, PL/SQL

Server Technologies: WebSphere, Web Logic, Apache

Web Technologies: HTML, Java Script, VB Script, DHTML, XML

Automation Tools: Mercury QT Pro 6.5/8.0, Win Runner 7.6, Load Runner 7.8/8.0, Test Director 7.6

Other Skills: PVCS Tracker, Rational Clear Case, Clear Quest, Pro, Rational Rose, Vision, UML

PROFESSIONAL EXPERIENCE

Confidential, Silver Spring, MD

Senior Quality Analyst

Responsibilities:

• Teh Scope of teh Program Tracking initiative is to provide an enterprise system dat will Capture,
• Track and Report on key program data and events dat occur between deal green light
• And delivery of all program materials. Teh functionality and user interface will be designed
• as easily integrate wif existing applications such as PDS, Producer’s Portal, Right
• Management and other Enterprise Applications.
• Involved in Analyzing Business Requirements and Development specifications in order to Create and Execute Test Plans.
• Involved in meeting wif Business Analysts for getting teh requirements finalized
• Involved in Sizing Meetings for User Stories along wif other QAs, BAs, Developers and Managers.
• Involved in Retrospective Meetings along wif all Discovery Hive Team Members to improve teh Agile Scrum Process wif Release by Release.
• Developed detailed Test Strategy for entire application and developed various Test Cases.
• Involved in Try Me and Show Me Meetings for End Users
• Prepared Testing documents for review including Test Plan, Test Strategy, Requirement Traceability Matrix, Defect Report and Test Summary Report.
• Participated Agile Scrum meeting, Requirement Review and Design Review, System Demo session for each Iteration.
• Involved in teh Development of Test Cases for System Test, Regression Test and End to End Test.
• Involved in Internal Review Meetings wifin QA Team and even wif Review Meetings wif BAs, Developers and Agile Manager.
• Performed extensive Manual Test of teh Application.
• Performed extensive Security Testing on Producer’s Portal Application as it is an External Vendor’s Application.
• Involved in Testing teh Submissions from Producer’s Portal and Managing it from Discovery Hive, verified teh Status of Submission changes appropriately.
• Involved in Extensively Testing teh Vendor Approval, Vendor Merge, Vendor Ownership functionality.
• Involved in Creating New Deals and Testing Deal Flow for all Deal Types, Creating New Programs and associating Episodes of different Slot Lengths.
• Involved in Testing teh Genre Governance, Associating Network Genre while Creating Inventory in Discovery Hive.
• Verified Inventory Created in Hive/Program Tracking Application is Linked to PDS.
• Involved in Creating Programs for Series Type, One Ups and verified teh Do Not Air Functionality is working fine.
• Drafted detailed test cases, test mapping and test execution preparation using HP Application Lifecycle Management tool.
• Used HP Application Lifecycle Management tool for Defect Management.
• Performed System Test, UI Test, Regression Test, Backend Test and End To End Test.
• Used TOAD to execute SQL queries for Backend Testing.
• Involved in teh executing teh Store Procedures, Packages and testing teh Triggers. Executed SQL queries to perform database testing.
• Used SQL Queries to retrieve data from tables and to perform Back - End testing.
• Write SQL Query to extract data from various database tables for testing purpose.

Environment: SharePoint, HP ALM, Clear Quest, Windows 7, MS Word, MS ProjectJava, J2EE, Web Services, Oracle 11i, TOAD and JBoss Application Server.

Confidential, Columbia, MD

Senior Quality Analyst

Responsibilities:

• Involved in teh Development Test Cases for System and Regression testing.
• Performed extensive manual testing of teh application.
• Involved in meeting wif Business Analysts for getting teh requirements finalized.
• Involved in testing of teh application based on teh Business Rules.
• Prepared Testing documents for review including Test Plan, Test Strategy, Requirement Traceability Matrix, Defect Report and Test Summary Report.
• Participated Agile Scrum meeting, Requirement Review and Design Review, System Demo session for each Iteration.
• Involved in testing teh Lyrical Screens which teh agent uses for interviewing teh Sample or Household members.
• Involved in verifying teh Calling Result Files, Lyrical Response Files, Lyrical Load Process and Sample Pooling Process.
• Drafted detailed test cases, test mapping and test execution preparation using HP Application Lifecycle Management tool.
• Used HP Application Lifecycle Management tool for Defect Management.
• Performed System Test, UI Test, Regression Test, Backend Test and End To End Test.
• Used Oracle SQL Developer to execute SQL queries for Backend Testing.
• Involved in teh executing teh Store Procedures, Packages and testing teh Triggers. Executed SQL queries to perform database testing.
• Used SQL Queries were to retrieve data from tables and to perform Back-End testing.
• Write SQL Query to extract data from various database tables for testing purpose.

Environment: Win Runner, HP ALM, Clear Quest, Windows 7, MS Word, MS ProjectJava, J2EE, Oracle 11i, Oracle Developer and JBoss Application Server.

Confidential, Gaithersburg, MD

Senior Quality Analyst

Responsibilities:

• Responsible for analyzing business requirements and development specifications in order to create and execute test plans
• Developed detailed testing strategy for teh entire application and developed various test cases
• Involved in teh manual/automated testing.
• Involved in system test and regression testing
• Configure test environment for specific test cases, create test data and execute manual tests, document results and update defect tracking systems
• Involved in preparing teh Release Notes for teh Issues
• Involved in verifying teh Rules Engine
• Executed SQL queries to perform database testing using SQL Plus.
• Used SQL Queries were to retrieve data from tables and to perform Back-End testing.
• Write SQL Query to extract data from various database tables for testing purpose.
• Involved extensively in testing screens of Provider Claims Reference and RateSetting.
• Used Clear Quest for repository, reporting bugs, tracking bugs and updates on resolved bugs
• Used Clear case for Version Control. Each version of teh application is stored in Clear case and necessary modifications, updates and analysis had been done
• Regression Testing is performed and teh additional scripts are generated for each version.
• Performed both Manual and Automated testing.
• Involved in Tele Meetings wif Client Testers for explaining them how we tested teh functionality
• Regular meetings and updates were made to teh Management team of teh ongoing QA process.

Environment: SQL, UNIX, Windows NT, Agile, J2ee, JMS, Web Services, PHP, JavaScript, Html, Dhtml, UML, Rup, Clear case, Clear Quest, Empirix, Quick Test Professional, Load Runner, Test Director

Confidential, Columbia, MD

Senior Quality Analyst - iBoard

Responsibilities:

• Teh iBoard project will provide teh software enabling Arbitron to measure selected groups of
• panelist’s internet usage. To support Arbitron’s strategic plan, Arbitron needs to convert and
• develop and grow a standing panel (teh Arbitron Internet Board, or iBoard) for single-source
• measurement of national TV and internet. Teh project encompasses business requirements for an
• initial target for teh iBoard as a 5,000 person in-tab panel (ages 18+).However discussions wif
• potential customers and partners, indicate teh need to rapidly grow dis panel to something
• in teh neighborhood of 40-50,000 persons (in-tab) in order to provide a compelling cross
• platform measurement service, given teh fractured nature of Internet usage
• Analyzed software requirements and business requirements document to get a better understanding of teh system from both technical and business perspectives.
• Involved in meetings wif Business Analysts and Research Analysts for getting teh requirements finalized..
• Involved in testing of teh application based on teh Business Rules.
• Involved in teh development test cases for system and regression testing.
• Performed extensive manual testing of teh application.
• Involved in testing teh Mobile version of teh application using Android, iPhone.
• Involved in testing teh text messages send to phones like iPhone, Android through teh iBoard Application.
• Involved in testing teh application using iPad in teh System Test phase.
• Performed black box testing, white box testing to check teh application.
• Performed functionality testing for iBoard.
• Involved in writing manual test cases test cases as also automating test cases for repeatability and maintainability using Win Runner.
• Involved in using Quality Center 10.2 for uploading Test Plan and creating test scripts for System Test phase.
• Tracked defects in Quality Center defect tracking application.
• Configure test environment for specific test cases, create test data and execute manual tests, document results and update defect tracking systems.
• Report testing: Verification of Reports for correctness and accuracy of data as per teh user requirements.
• Extensively worked on design and develop various manual and Goal oriented Scenarios for Application.
• Involved in helping UAT testers for performing their testing.
• Involved in testing teh triggers even before teh application is developed by manually inserting different kinds of data and verifying whether data inserted in triggering for change in status of other tables.
• Executed SQL queries to perform database testing.
• Used SQL Queries were to retrieve data from tables and to perform Back-End testing.
• Write SQL Query to extract data from various database tables for testing purpose

Environment: Win Runner, Quality Center, Clear Quest, Windows 7, MS Word, MS Project, Java, J2ee, Oracle 11i, Toad and JBoss Application Server

Confidential, Gaithersburg,MD

Senior Quality Analyst (Operations)

Responsibilities:

• Involved in teh operations testing (production issue patches).
• Involved in processing of teh single claim using JSPs developed by CNSI for Processing of claims.
• Involved in loading teh claims by using teh FTP from local machine to QA environment.
• Testing teh Edit Functionality whether edits are posted properly while processing or loading teh claims.
• Involved in testing using interface, where in teh member data comes through interface.
• Involved in testing teh resolving of edits when posted while processing. Resolving teh edits include using JSP developed by CNSI or through running teh Stored Procedures.
• Involved in verifying teh Rules Engine for teh edits.
• Involved in Fund Allocation/90 and into Oracle Financials/100 of Claims.
• Configure test environment for specific test cases, create test data and execute manual tests, document results and update defect tracking systems.
• Production issues are released as Patches to UAT, when ever teh issue comes up from Production, developers analyze teh issue and prepares teh analysis sheet, for which me prepare teh Test document, prepare teh needed data in advance.
• Before teh Patch fix is released to QA database, try to replicate whether teh same issue exist in QA.
• Once teh Patch is released to QA me test teh same scenario and confirm teh code fix is proper.
• Involved in preparing teh Release Notes for teh Production Issue Patches.
• Involved in working wifTest Driven Development
• Used ASONE application for repository, reporting bugs, tracking bugs and updates on resolved bugs.
• Involved in preparing Test Case Documents for teh new requirements from state people (Adjustments, Voids, Limits, Cost of Care, Copay).
• Used VSS for Version Control. Each version of teh application is stored in.
• Involved in Daily Status Meeting wif Developers, Managers and Release Managers for teh status of Production Issues.
• Involved in Tele Meetings wif Client Testers for explaining them how we tested teh functionality.
• Used verification points and conducted data driven Test wif teh Test Data sets and verified teh contents of teh website using QuickTestPro.
• Checked for teh broken links in VB Script using QuickTestPro.
• Automated teh functionality and interface testing of application using QuickTestPro
• Used SQL Queries to verify teh data from teh Oracle database checked teh PL/SQL Packages developed as a part of Backend testing and Shell Scripts to facilitate batch testing in UNIX environment.
• Experience in developing Shell scripts in UNIX.
• Performed backend testing using SQL queries and analyzed teh server performance on UNIX OS.

Environment: SQL, Windows NT, Agile, TDD, J2ee, JavaScript,, JMS, Web services, SAOP, LoadUI Html, Dhtml, UML, VSS, Clear Quest, Test Director. Oracle, QTP, PHP, VB Script, XML, UNIX, TOAD, ETL, Informatica, MS Word, MS Project, Visio, Weblogic, Windows 2000/NT

Confidential, Gaithersburg,MD

Senior Quality Analyst - Washington MMIS

Responsibilities:

• Analyzed teh business requirements and teh site specifications.
• Developed detailed testing strategy for teh entire application and developed various test cases.
• Initiated, implemented teh QA Process and Methodologies.
• Involved in teh manual/automated testing.
• Extensively used Empirix.
• Executed SQL queries to perform database testing using SQL Plus.
• Used SQL Queries were to retrieve data from tables and to perform Back-End testing.
• Write SQL Query to extract data from various database tables for testing purpose.
• Inserted various check points like bitmap check points, text checkpoints and database check points to check teh functionality of teh application.
• Used Clear quest for repository, reporting bugs, tracking bugs and updates on resolved bugs.
• Used Clear case for Version Control. Each version of teh application is stored in Clearcase and necessary modifications, updates and analysis had been done.
• Extensively called test scripts from driver script, data driven scripts into main scripts.
• Text checks and Image checks were written for correct responses. Created Data Driven tests by using CSV Indexed files.
• Generated data driven scripts dat access teh backend database.
• Generated Test Scripts using Empirix Regression testing.
• Regression Testing is performed and teh additional scripts are generated for each version.
• Performed both Manual and Automated testing.
• Regular meetings and updates were made to teh Management team of teh ongoing QA process.

Environment: SQL, UNIX, Windows NT, Agile, J2ee, JMS, Web Services, PHP, JavaScript, Html, Dhtml, UML, Rup, Clear case, Clear Quest, Empirix, Quick Test Professional, Load Runner, Test Director

Confidential, Boston, MA

Senior Quality Analyst - Greenway

Responsibilities:

• Involved in different phases of teh SDLC and RUP.
• Responsible for analyzing business requirements and development specifications in order to create and execute test plans.
• Extensively worked on brokerage, trading, equities, mutual funds, options, futures, bonds and FIX protocol etc.
• Involved in system testing, user acceptance testing, performance testing and regression testing.
• Performed Data driven testing, designed Input/Output check points to validate teh data and develop TEMPeffective Automated QT Pro Scripts.
• Configure test environment for specific test cases, create test data and execute automated or manual tests, document results and update defect tracking systems.
• Work closely wif Developers, Business Analysts, and User Representatives and participate in teh product design processing including specification and other document reviews.
• Extensively worked on SQL (DDL, DML) and performed backend testing.
• Used Test Director to invoke teh scripts and initially performed teh baseline testing and organized all teh scripts systematically and generated reports.
• Regression testing is performed and teh additional scripts are generated for each version.
• Used performance monitor and Load Runner graphs to analyze teh results.
• Used controller to perform Load Test, Longevity test and Stress test.
• Different loads at different increments generated starting from 50 Vusers and ramped up to 1000 until it reached 100% CPU.
• Extensively analyzed various performance Monitors to find System Bottlenecks like Memory Leaks, CPU Utilization etc and also Network Bottlenecks.

Environment: PowerBuilder, .Net, Oracle, TOAD, MS Word, MS Project, Visio, Web logic, Windows 2000/NT, UNIX, Load Runner 8.0, QT Pro, Win Runner 7.6, Test Director 8.0, RUP Methodology, SDLC

Confidential, NJ

Quality Analyst - SONY

Responsibilities:

• Analyzed software requirements and business requirements document to get a better understanding of teh system from both technical and business perspectives.
• Created test plans, test cases and test scripts for some of teh modules.
• Involved in teh development of test cases for system and regression testing.
• Performed manual testing for teh entire application and reported teh defects to teh developer using Test Director.
• Performed Black Box testing, White Box testing, Functional testing, User Acceptance testing, Regression testing, Integration testing to check teh application is error prone according teh requirement specifications.
• Converted manual tests to automated test scripts in Win Runner for Regression testing.
• Extensively used JUnit for Unit Testing.
• Performed middleware testing using SOAP.
• Created applications specific and generic functions in TSL to enhance modularity of scripts.
• Used verification points and conducted data driven Test wif teh Test Data sets and verified teh contents of teh website using QuickTestPro.
• Checked for teh broken links using QuickTestPro.
• Automated teh functionality and interface testing of application using QuickTestPro.
• Created Vuser scripts for Load and Performance testing to verify teh Throughput Capacity to ensure performance meets, using Load Runner.
• Developed various reports to communicate testing issues wif teh project manager.
• Validated both functionality and automated business processes using quality center.
• Standardized and managed teh entire quality process using Quality Center.
• Automated software quality testing and management across a wide range of application environments.
• Used Test Director to report defects and tracked them to completion, which involved coordination between development and support group.
• Worked closely wif build integration team, business analysts and developers in order to perform testing activities as per schedules.

Environment: Test Director, Win Runner, QT Pro, Load Runner, Quality Center, Clear Quest, Power Builder, .Net, Java, XML, C++, JMS, Web Services, Junit, SOAP, Sybase, UNIX, Windows 2000, Microsoft Project Professional (MPP), Dreamweaver, WebSphere Application Server

Confidentia, MA

QA Analyst

Responsibilities:

• Analyzed software requirements and business requirements document to get a better understanding of teh system from both technical and business perspectives.
• Involved in teh development test cases for system and regression testing.
• Performed extensive manual testing of teh application.
• Performed black box testing, white box testing to check teh application.
• Performed functionality testing for Access Manager, (patient lists and patient summary modules) and Client Index application.
• Developed automated test scripts using Win Runner TSL language.
• Involved in writing manual test cases test cases as also automating test cases for repeatability and maintainability using Win Runner.
• Performed data driven test to handle those scenario requiring multiple sets of data (flat file, Excel file).
• Performed database checks using custom, run time and default Checkpoints.
• Created shared check lists for verification points.
• Used Win Runner to conduct teh functional and regression testing of teh intranet and extranet websites.
• Tracked defects in Test Director defect tracking application.
• Report testing: Verification of Reports for correctness and accuracy of data as per teh user requirements.
• Used Load Runner to migrate teh performer scripts.
• Enhanced Scripts for teh discovery application using Load Runner.
• Extensively worked on controller to design and develop various manual and Goal oriented Scenarios for Application.
• Extensively worked wif Load Runner controller for preparing goal-based scenarios and manual scenarios.
• Used Performance monitor and Load Runner graphs to analyze teh results.
• Used Controller to perform Load Test, Longevity test and Stress test.
• Different loads at different increments generated starting from 50 v users and ramped up to 1750 v users until it reached 100% CPU.
• Used MS Excel Extensively to create teh Performance Reports.
• Teh average CPU usage, Response time, TPS are analyzed for each scenario.
• Extensively analyzed various performance monitors to find system bottlenecks like Memory Leaks, CPU Utilization etc and also Network Bottlenecks.

Environment: Win Runner, Test Director, Win Runner, Windows 2000, Java, .NET, DB2 and Shell Script, JBoss Application Server