SUMMARY:

• Over 11+ years of experience in Information Technology as Software Quality Assurance with two years development experience
• 11 Years experience in Finance and Telecom domains
• Expertise in Testing, Credit card/Cheque Process, Archiving, Imaging, Web Access to the client
• Worked in Confidential Maestro - IPTV/HIS,RSHM- E to E ordering SS/CRM/OMS/ OSS/BSS/SOM/click/MPA
• Experience in functional and non-functional testing GUI, Billing, REST-SOA, Soap-UI, web-services
• Back end validation with Multiple DB schemas ASMS/OMS/CRM/MPA/Click/RCIS/OSM with Toad
• Back end validation with Oracle NRIS, OSM/BACC/ASAP/LSAF/Yahoo Member centre
• Customisation, reports, edit, configure Web App with oracle integration in the backend
• Compliance with CMMI, CETM Methodology, GAP Analysis, Test Strategy, Risk, UAT, SIT, DIT
• Extensively worked in QC/RQM/ Test base, during the last 5 years and Load Runner, QTP
• Experience in ETL-Data Warehousing source, destination, mapping, data integrity
• Experience in working SS/ Mainframes and Traceability Matrix- Requirement phases of PLC Strong knowledge of Software Development Life Cycle (SDLC), Testing Methodologies, Techniques.
• Performed Data Driven, Parameterisation, Correlation Tests of Automation, QTP/LR, batch process
• Proficient in RDBMS- and PL/SQL Programming for testing database
• Extensive working knowledge in UNIX and WINDOWS platforms.
• Excellent interpersonal and customer relation Skills, Analytical skills and problem resolution
• Proven experience in testing Web-based / PC-based / E-commerce / Client-Server applications

TECHNICAL SKILLS:

Confidential: CRM/Ensemble/PCE OMS/OSS/BSS/MPS/AR Oracle Hyperion Application implementation of Reports, data validations, MF/stocks

Operating Systems: MS-DOS, UNIX, Windows 9x, Windows NT/2000/XP, MS PowerPoint

Languages: C, C++, C#, XML, JAVA, PL-SQL, TSL, VB. NET, ASP.NET,MY SQL, Oracle, UNIX

RDBMS: Oracle 7&9i.x, PL-SQL Server, and DB2Web Technologies HTML, ASP, Java Script, VB Script, Java, PHP and IIS, Batch process, DVB/ Unix

Packages: MS-Office, MS-Access, and MS-Excel, SharePoint, MVS/COBOL

GUI Tools: Oracle Developer 2000, TOAD and Visual Basic 4.0/5.0,PVCS Tracker

Testing Tools: WinRunner/8.2, TestDirector9.2 LoadRunner 8.0,.QTP 9.2 /Selenium/Rational Tool RQMT

Test Strategies: Integration, System, Regression, User-Acceptance, Smoke, White Box, and Black Box

PROFESSIONAL EXPERIENCE:

Confidential

BA/Sr QA

Responsibilities:

• Prepare scope of test plan, design, develop, and document test cases, in Quality Centre
• Review TC with internal and external stakeholders include Business, IT, Dev, PM and incorporate
• Review the project document, test plans, and provides input/concerns to prime
• Verify Reports, CTR, DOEP, MIR, Tables, Filters, schedules, views, PDF, Excel, Notes, attachment
• Provide Links URL, and other DB connectivity and extend all the support for a smoother execution
• Execute test cases for end to end flow, log the defects on priority and severity in QC
• Verify upstream components Teller, ATM, Vault, Mobile transactions through source feeds
• Verify downstream components and Data drives to vendor management, Walter - Kluers system
• Verify user roles, permissions, status checks, assigned, unassigned, reported, acknowledged CTR etc
• Verify in Active Directory cash, conben demographic files etc. and compare with the vendor systems
• End to end test execution of TPT,DIS ATM, CIM, Smartsafe, Vision-IP FIS,IDP,AD,WK Inv Centre

Environment: .Net, MS SQL, Quality Center, FIS, IDP, WK- TA,WK-IC Windows-7, Load Runner, QTP, REST- HTTP protocols

Confidential

Sr QA/BA

Responsibilities:

• Prepare scope of test plan, test cases, develop document based on IA/SRD/IDD/DDD and other Docs
• Review TC with internal and external stakeholders include Business, IT, Dev and in corporate them
• Provide Links URL, and other DB connectivity and extend all the support for a smoother execution
• Execute test cases for end to end flow provide, change, cease, re - establish, move, suspend, resume
• Verify upstream components IPTV Provision in SOM/WOM/OSM/ASAP/BACC/CVAS, ACS/ J Explorer
• Verify IPTV/STB/Modem/HIS/SHM End to End Provision in upstream and downstream components
• Verify upstream components for HSI Provision in SOM/WOM/ OSM/ASAP/BACC validations
• Verify upstream components for RSHM provisioning in SOM/WOM/ I-Control activation and validation
• Verify backend Oracle inventory equipment movement with order manipulations in Acquisition type
• Verify in all DBs OMS, ASMS, CRM, ABP, RCIS /USM/SI/PROV/SUB to run query using parameters
• Verify AP -assigned order status in CRM under search order equipment, SN, MAC ID status in Oracle
• Verify test cases with OMS fall out order, SF process, orchestration, APM, USM, MPA, CLICK etc
• Verify test cases and tracking LOB plan, equipment, serial number, Mac ID location, error messages
• Execute test cases for cross contracts manipulating amend, cancel, withdraw amend as per scenario
• Verify in ASMS order synchronisation, work orders created and verify in OMS DB and ASMS DB
• Verify log files for the exception caused and log as a defect and forward to developer
• Verify work orders are scheduled in Click, assign tech to MPA en route, onsite, PREA, complete
• Verify logs for debugging application, env, code issues and log the defect in CQ and assign to Dev
• Executed the sanity tests for every build and log the results in Rational RQM/CQ
• Experience in configuration management and keep track of change request, version
• Verified create, search, view, action tabs and dropdowns from Mainframe (RUMBA) super system
• Verify Conversion data of the customer postal code, address from the legacy applications to Maestro2
• Perform the comparison of the converted data synch between the two systems exactly matches
• Ensure all sign offs on deliverables test plan, test cases, pass/fail testing complies governance

Environment: J2EE,Oracle Toad 9.2, Rational Quality Manager, CQ, Unix, CRM, OMS, Windows NT, Ensemble, Account Receivables, SOAP, Mainframes, UI, Tuxedo, EIF,EAI,EAI Classic, ASMS,APM,USM,WOM, SOM, click, MPA,I Control.mJExplorer,OSM,ASAP,BACC,CVAS,ACS,DB-CRM,ASMS,OSM,ORACLE,OMS,MVS/COBOL/DB2,RESTful API,s

Confidential

Sr QA- Mobile Applications/HSI/RSHM

Responsibilities:

• Prepare test plan, test scenarios, test cases, design, develop document in RQM/CQ
• Convert the requirements into the test scenarios, test cases based on business approvals
• Prepare the test cases from Design Docs; use case scenarios, non functional requirements
• Prepare and execute the test cases separately for SFT as per the execution cycles
• Designed test cases for IVR in CRM application sending the request and get response
• Prepare Address sharing,3 - way billing between SS,Vision21,Maestro II test cases and verify in CQ
• SIT Test planning, execution, Analysis as per the life cycle and measures compliances procedures
• SFT Meetings, Bridge, updates, CR Defects, Review Design, and generate defect reports
• Verify mapping, data integrity are correctly displayed in GUI as per the design and the DB synch
• Prepare traceability of test cases to the requirements mapping in RQM/CQ
• Verify the change requests, DC, documents in share point integrated with MS Team Foundation server
• Executed the smoke tests for every build and log the results in Rational RQM/CQ
• Experience in configuration management and keep track of change request, version
• Execute the test cases for various OA/provide/change, move, replace and log the defects in RQM/CQ
• Verify create, search, view, action tabs and dropdowns from Mainframe (RUMBA) super system
• Verify Conversion data of the customer postal code, address from the legacy applications to Maestro2
• Perform the comparison of the converted data between the two systems exactly matches
• Validate converted data MACID, objid, Account ID from super system to vision 21
• Ensure all sign offs on deliverables test plan, test cases, pass/fail testing complies governance
• Verify alert, history, collection, order, action, billing, trouble shooting dropdown values of CRM
• Verify order submission in APMS, SOM, WOM, Click, MPA, Mainframes to complete provisioning
• Verify Oracle- validations and verifications for the customer info, postal code into CRM/OMS/ DB
• Execute Soap UI sending request and response of the business logic, document in RQM/CQ
• Launch CRMWebservice from SOAP UI to Radial Point via the interfaces of OSB/EIF/CRM/OMS

Environment: J2EE,Oracle Toad 9.2, Rational Quality Manager, CQ, Unix, PCE, OMS, Windows NT, Ensemble, Account Receivables, Clarify- CRM, Clarify CRM, Load Runner, SOAP, Mainframes, UI, Tuxedo, EIF,EAI,EAI Classic, OSB, SOM, click, MPA, WOM, TSO/ISPF, MVS/COBOL/DB2,RESTful API,s.

Confidential

Quality Predictive Analyst- Lead

Responsibilities:

• Build, design, develop, and execute the test cases based as per the requirement hierarchy for SIT, UAT
• Prepare test plan,test strategy, test scenarios and take the signoff from all the stakeholders
• Proficient with ETL process using Informatica tool and compare data stage to data mart files
• Conversant with data modelling logical, physical databases, entity, attributes relationship Conversant with databases and extract load, transform validations using Informatica tool
• Run Oracle - Toad - PL/SQL scripts/commands validation and verification from the backend
• Drilldown the dimensions to the level 0 entity, accounts members log the defects in Quality Centre
• Prepare traceability of test cases to the requirements mapping in Quality Center
• SIT Test planning, execution, Analysis as per the life cycle and measures compliances procedures
• UAT shakedown, application, business rules, data validation, verification, migration of data, webforms
• UAT Meetings, Bridge, updates, CR Defects, Review Design, and generate defect reports
• Action plans, version, re-test procedures, documentation, bug life cycle, status reports
• Dynamic Calc, CalcScripts, Business Rules, Aggregation, Cur Con CEQ/Local retrieval
• Drilldown the dimensions to the level 0 entity, accounts members log the defects in Quality Centre
• Verify the test reports of Aliases and close ratios, FTE, Count, Traffic light, Analysis view
• Verify mapping, data integrity are correctly displayed in GUI as per the design and the DB synch
• Verify FX Reports, Curr Objects by FY, Scenario, Version both HTML and PDF version
• Performed SIT, DIT, UAT testing using Oracle Essbase cube/Workspace for web forms validation
• Performed back end validation using Oracle-Toad to verify the values in web forms and workspace
• Performed Data Warehousing Testing, queries, source, destination files, layout, design, header Design develop both manual and automation scripts and log in Mercury Quality Center
• Convert the manual test cases into QTP automation scripts
• Enhancing the scripts with Check points, Data driven methods, regular expressions, output values etc
• Enhance automation scripts with functional logic like loops, conditions in Expert view
• Build, design, develop, and execute the test cases based as per the requirement hierarchy for SIT
• Prepare the test cases from Design docs,use case scenarios,non functional requirements
• As a team lead/prime to prepare test plan, test scenarios and take the signoff from all the stakeholders
• Performed various protocols of load runner http, web service, oracle nca, tuxedo, click etc
• Prepare and execute the test cases separately for SIT, UAT as per the execution cycles
• Record the script, run time settings using Load Runner and play back the script, verify in result log
• Debug the script and enhance the scripts with programming logic to reflect client business process
• Create, build web service scripts, compile, and run in Load Runner, verify the result in replay log
• Found memory leaks, http, time out issues, complex sql Index queries, coding, web logic issues
• Created Parameterisation, correlation functions using input arguments and map to dat files stored Set Run time Settings, Iteration, Pacing, error message, extended logs, to enhance the scripts
• Created manual correlations and various c functions, date, timestamp, counter, atoi, array
• Preparing the detailed test plan, system specks, execution plan, load generators, number of vusers etc
• Verify the web scripts, vusers, and measure the average response time, TPS, web logic, db, app server
• Performed Baseline, stress, volume, node failover test and measure the average response
• Create and establish the shakedown test performance of the application, average response time
• Establish stability test for 12 hours with remote load generators and monitored the average response
• Run with 2000 users in the web script with four load generators to measure the response time within
• Generated 1.5 million credit cards and run batch process to vault and convert that into tokens
• Analyse the performance result and submit the reports with error logs, metrics as business required

Environment: J2EE,Oracle Toad 9.2, Rational Quality Manager,Unix,PCE,OMS, Windows NT, Ensemble,, Win Runner, Account Receivables, Clarify- CRM,,Clarify E-support, Load Runner, HTTP based RESTful API,s.

Confidential

Senior QA-Lead

Responsibilities:

• Build, design, develop, and execute the test cases based for SIT, Integration, UAT, regression tests
• SIT Test planning, execution, Analysis as per the life cycle and measures compliances procedures
• UAT shakedown, application, business rules, data validation, verification, migration of data
• UAT Meetings, Bridge, updates, CR Defects, Review Design, generate defect reports
• Prepare test cases from design, use case scenarios, non functional requirements
• As a Senior Business Analyst executed the System Testing and User Acceptance Testing
• Prepare traceability of test cases to the requirements mapping in Quality Centre
• Record script, run time settings using Load Runner and play back the script, verify in result log
• Debug the script and enhance the scripts with programming logic to reflect client business process
• Create, build web service scripts, compile, and run in Load Runner, verify the result in replay log
• Found memory leaks, http, time out issues, complex SQL Index queries, coding, web logic issues
• Created Parameterisation, correlation functions using input arguments and map to dat files stored Set Run time Settings, Iteration, Pacing, error message, extended logs, to enhance the scripts
• Created manual correlations and various c functions, date, timestamp, counter, atoi, int to array
• Prepare the detailed test plan, system specks, execution plan, load generators, number of vusers etc
• Verify the web scripts, vusers, and measure the average response time, TPS, web logic, db, app server
• Performed Baseline, stress, volume, node failover test and measure average response
• Create and establish the shakedown test performance of the application, average response time
• Fix, Updates the status test lab and Defect Management modules in Mercury Quality Centre

Environment: J2EE,Oracle Toad 9.2, Quality Centre, Unix, PCE, OMS, windows NT, Ensemble,, Win Runner, Account Receivables, Uni-Base, CBS, Clarify- CRM, Clarify E-support, Mercury Quality Centre, Load Runner 9.2, .NET, RESTful APIs

Confidential

QA Analyst

Responsibilities:

• Build, design, develop, and execute the test cases based as per the requirement hierarchy for SIT,BAT
• Prepare the test cases from Design doc, use case scenarios, non functional requirements
• Prepare the test case in Excel and upload to Mercury Quality
• Prepared the system testing for the Business Acceptance Testing Extensively used Test Director
• Validating data from the ATM and compare with the back end DB2 database for load test
• Verification and validation of CD ROM File transfer data with back end databases
• Verification of data from the command prompt and then compare the data in xml editor
• Analyzed the use case scenario for the development of the application
• Linked test cases to its business functional requirements and log into the Mercury Test Director
• Performed GUI/System, Functional, Regression, Performance, Database Testing
• Created the regression suites, test sets, test cases, test templates which can be reused for multiple
• Executed the test cases according to software development life cycles and logged the defects in QC
• Extensively used data query, database testing with DB2 database

Environment: IBM Websphere-6, ARI, PL, AEF, TWS, ON DEMAND, PARASOFT, Test Director 8.0, Windows 2000, Visual Basic 6.0, COM+, DB2, Microsoft Excel 7.0, Microsoft Project, Crystal Reports 8.5 and Visual Source Safe 6.0, Mainframes (File-Aid, DB2, SPUFI, IMS,MVS,UNIX ), Rational Robot, RFT, clear case, Rational Rose, crystal reports, RESTful APIs