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​qa Analyst Resume

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St Louis, MO

EXPERIENCE SUMMARY

  • 12+years of experience in Analysis, Design, Coding, Testing & Production Support of application software in Mainframe platform.
  • Understand business Requirements(BRD) create technical design specifications
  • Perform code and design reviews
  • Perform unit testing and System testing
  • Resolve incidents problem reported and also perform root cause Analysis(RCA) for issues
  • Participates as a developer in team environment
  • Build Programs/JCLS/PROCS independently with minimal oversight
  • Participate pre and post deployment activates
  • Document and maintain deliverables such as Code, Business Requirements and test plan
  • Primary contact person for monitoring and system availability.
  • Tracking all the production related incidents via ESP and working directly with client to provide them regular updates within defined SLA’s.
  • Extensive knowledge and experience in COBOL,CICS,JCL,SQL,DB2,VSAM,FILE - AID, TSO/ISPF,CA7,ESP (Scheduler) tool, CHANGEMAN,INFOMAN,SPUFI,IBM UTILITIES, Creation and maintenance of mainframe execution JCL (jobs) to support system replacement project in User acceptance (UAT) and Production environments.
  • Good domain knowledge of the Retail, Telecom
  • Responsible for creating and deleting user id’s.
  • Strong ability in communicating with Development Teams and ability to work on multiple projects and prioritize workload.
  • Developed expertise in client interaction.
  • Strong analytical, problem solving, multitasking and strategic planning skills
  • Team player with good analytical, technical and interpersonal skills.
  • Proficient in MS Word, Excel and outlook, PowerPoint(Charts, tables, graphs),Visio(Flowcharts)
  • Strong commitment towards quality, experience in Agile and waterfall methodologies while ensuring compliance to coding standards and review process
  • Analyze, Design, Develop & test activities in Cobol,CICS,DB2
  • JCL job creation and maintenance
  • Understand business Requirements(BRD) create technical design specifications
  • Perform code and design reviews
  • Participate as a developer in team environment
  • Perform unit testing and System testing
  • Primary contact person for monitoring and system availability
  • Working directly with client and other teams to meet the SLA’s.
  • Documenting and coordinating project activities for internal knowledge base.
  • Escalation of issues within OPAS(incident tracking tool) as appropriate
  • Scheduling of Jobs via ESP scheduler
  • Resource planning Production support

TECHNICAL SKILLS

Programming Languages: COBOL, JCL, SQL

Databases: DB2,VSAM,SQL Server 2000

Operating Systems: MVS/ESA Windows 98/2000/XP/2003

Tools & Technologies: ESP(Job scheduler), CICS, FILE-AID

PROFESSIONAL EXPERIENCE

Confidential, St Louis, MO

QA Analyst

Responsibilities:

  • Understand business Requirements(BRD) create technical design specifications
  • Perform code and design reviews
  • Perform unit testing and System testing
  • Resolve incidents problem reported and also perform root cause Analysis(RCA) for issues
  • Participates as a developer in team environment
  • Build Programs/JCLS/PROCS independently with minimal oversight
  • Participate pre and post deployment activates
  • Document and maintain deliverables such as Code, Business Requirements and test plan
  • ESP job scheduling / Abend resolution and JCL coding
  • Production Batch Scheduling and Server Based Application Scheduling
  • Problem Diagnosis and working with other engineering groups.
  • Escalation of Technical issues within EPAS as appropriate
  • Schedule, monitor, balance and distribute output for all production batches processing regardless of platform.
  • Abend resolution and job restarts
  • Automated inserting and mail scheduling
  • Responsible for all external production data file exchanges.
  • Coordinate ad-hoc mailings
  • Mail Support Services
  • Testing, Validation, and Implementation of New Functionality for Infrastructure Software Releases:
  • Create JCL ‘PROCs’ (cataloged procedures)
  • Create Documentation and run instructions
  • Develop and implement Automated balancing procedures (U/ACR)

Confidential

Responsibilities:

  • Involved in full project life cycle involving Requirement Analysis, Design, Coding, Testing and Implementation phases
  • Involved in preparing the technical design documents and carrying out walkthrough meeting with the IT & Business managers.
  • Modified and tested COBOL and CICS programs and JCL codes per the requests ofbusiness departments.
  • Take new scheduling requests from programmers, set up CA-7 job definition, schedules, triggers and requirements.
  • Monitor and ABEND resolution of MVS CA-7/CA-11 batch processing.
  • Creation and maintenance of mainframe execution JCL (jobs) to support system replacement project in User acceptance (UAT) and Production environments.
  • Extensive coding using COBOL, JCL and VSAMs.
  • Preparing System test cases and performing UAT activities.
  • Gathering Signoffs from Business.
  • Preparing End of schedule report and carrying out minutes of meeting with the team. (Both offshore and onsite) at the end of the schedule.
  • Use SQL (complex queries) to query the database.

Environment: COBOL, JCL, VSAM, SQL, CICS, CA-7, TSO/ISPF, XPEDITER, ABEND-AID, FILE-AID, IBM UTILITIES, CHANGEMAN

Confidential

Responsibilities:

  • Involved in Requirement Analysis, Coding, Technical support, and Testing and Quality assurance.
  • Prepare the Analysis and understanding documents.
  • Resource and project planning for optimum usage of resources and seamless delivery for meeting the project deadlines.
  • Coded COBOL and COBOL DB2 programs and tested them thoroughly.
  • Creating bind strategies and running bind jobs
  • Used Endeavor to create, stage, and deploy COBOL packages in to production site
  • Assurance of fast and error free delivery of requirements within limited amount of time.
  • Monitoring the Error events and resolving them.
  • Create and modify JCL jobs in production.
  • Analyzing the issue mentioned in Ticket and applying appropriate solution.
  • Carried out the Change Release (Regression Testing) test schedule where planned changes going to production were routed.
  • Provide technical assistance to the team for solving abends.
  • Creating Change Request (CRs) as and when required.
  • Tracking the work in progress and attending status meetings.
  • Performing detailed turnover of all activities performed.
  • Giving KT (Knowledge Transition) to newer team members.
  • Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained.
  • Used QMF for executing Query

Environment: COBOL, CA7, JCL, DB2, TSO/ISPF, ENDEVOR, ABEND-AID, FILE-AID, SPUFI, IBM UTILITIES, SMARTTEST, QMF

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