​qa Analyst Resume
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St Louis, MO
EXPERIENCE SUMMARY
- 12+years of experience in Analysis, Design, Coding, Testing & Production Support of application software in Mainframe platform.
- Understand business Requirements(BRD) create technical design specifications
- Perform code and design reviews
- Perform unit testing and System testing
- Resolve incidents problem reported and also perform root cause Analysis(RCA) for issues
- Participates as a developer in team environment
- Build Programs/JCLS/PROCS independently with minimal oversight
- Participate pre and post deployment activates
- Document and maintain deliverables such as Code, Business Requirements and test plan
- Primary contact person for monitoring and system availability.
- Tracking all the production related incidents via ESP and working directly with client to provide them regular updates within defined SLA’s.
- Extensive knowledge and experience in COBOL,CICS,JCL,SQL,DB2,VSAM,FILE - AID, TSO/ISPF,CA7,ESP (Scheduler) tool, CHANGEMAN,INFOMAN,SPUFI,IBM UTILITIES, Creation and maintenance of mainframe execution JCL (jobs) to support system replacement project in User acceptance (UAT) and Production environments.
- Good domain knowledge of the Retail, Telecom
- Responsible for creating and deleting user id’s.
- Strong ability in communicating with Development Teams and ability to work on multiple projects and prioritize workload.
- Developed expertise in client interaction.
- Strong analytical, problem solving, multitasking and strategic planning skills
- Team player with good analytical, technical and interpersonal skills.
- Proficient in MS Word, Excel and outlook, PowerPoint(Charts, tables, graphs),Visio(Flowcharts)
- Strong commitment towards quality, experience in Agile and waterfall methodologies while ensuring compliance to coding standards and review process
- Analyze, Design, Develop & test activities in Cobol,CICS,DB2
- JCL job creation and maintenance
- Understand business Requirements(BRD) create technical design specifications
- Perform code and design reviews
- Participate as a developer in team environment
- Perform unit testing and System testing
- Primary contact person for monitoring and system availability
- Working directly with client and other teams to meet the SLA’s.
- Documenting and coordinating project activities for internal knowledge base.
- Escalation of issues within OPAS(incident tracking tool) as appropriate
- Scheduling of Jobs via ESP scheduler
- Resource planning Production support
TECHNICAL SKILLS
Programming Languages: COBOL, JCL, SQL
Databases: DB2,VSAM,SQL Server 2000
Operating Systems: MVS/ESA Windows 98/2000/XP/2003
Tools & Technologies: ESP(Job scheduler), CICS, FILE-AID
PROFESSIONAL EXPERIENCE
Confidential, St Louis, MO
QA Analyst
Responsibilities:
- Understand business Requirements(BRD) create technical design specifications
- Perform code and design reviews
- Perform unit testing and System testing
- Resolve incidents problem reported and also perform root cause Analysis(RCA) for issues
- Participates as a developer in team environment
- Build Programs/JCLS/PROCS independently with minimal oversight
- Participate pre and post deployment activates
- Document and maintain deliverables such as Code, Business Requirements and test plan
- ESP job scheduling / Abend resolution and JCL coding
- Production Batch Scheduling and Server Based Application Scheduling
- Problem Diagnosis and working with other engineering groups.
- Escalation of Technical issues within EPAS as appropriate
- Schedule, monitor, balance and distribute output for all production batches processing regardless of platform.
- Abend resolution and job restarts
- Automated inserting and mail scheduling
- Responsible for all external production data file exchanges.
- Coordinate ad-hoc mailings
- Mail Support Services
- Testing, Validation, and Implementation of New Functionality for Infrastructure Software Releases:
- Create JCL ‘PROCs’ (cataloged procedures)
- Create Documentation and run instructions
- Develop and implement Automated balancing procedures (U/ACR)
Confidential
Responsibilities:
- Involved in full project life cycle involving Requirement Analysis, Design, Coding, Testing and Implementation phases
- Involved in preparing the technical design documents and carrying out walkthrough meeting with the IT & Business managers.
- Modified and tested COBOL and CICS programs and JCL codes per the requests ofbusiness departments.
- Take new scheduling requests from programmers, set up CA-7 job definition, schedules, triggers and requirements.
- Monitor and ABEND resolution of MVS CA-7/CA-11 batch processing.
- Creation and maintenance of mainframe execution JCL (jobs) to support system replacement project in User acceptance (UAT) and Production environments.
- Extensive coding using COBOL, JCL and VSAMs.
- Preparing System test cases and performing UAT activities.
- Gathering Signoffs from Business.
- Preparing End of schedule report and carrying out minutes of meeting with the team. (Both offshore and onsite) at the end of the schedule.
- Use SQL (complex queries) to query the database.
Environment: COBOL, JCL, VSAM, SQL, CICS, CA-7, TSO/ISPF, XPEDITER, ABEND-AID, FILE-AID, IBM UTILITIES, CHANGEMAN
Confidential
Responsibilities:
- Involved in Requirement Analysis, Coding, Technical support, and Testing and Quality assurance.
- Prepare the Analysis and understanding documents.
- Resource and project planning for optimum usage of resources and seamless delivery for meeting the project deadlines.
- Coded COBOL and COBOL DB2 programs and tested them thoroughly.
- Creating bind strategies and running bind jobs
- Used Endeavor to create, stage, and deploy COBOL packages in to production site
- Assurance of fast and error free delivery of requirements within limited amount of time.
- Monitoring the Error events and resolving them.
- Create and modify JCL jobs in production.
- Analyzing the issue mentioned in Ticket and applying appropriate solution.
- Carried out the Change Release (Regression Testing) test schedule where planned changes going to production were routed.
- Provide technical assistance to the team for solving abends.
- Creating Change Request (CRs) as and when required.
- Tracking the work in progress and attending status meetings.
- Performing detailed turnover of all activities performed.
- Giving KT (Knowledge Transition) to newer team members.
- Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained.
- Used QMF for executing Query
Environment: COBOL, CA7, JCL, DB2, TSO/ISPF, ENDEVOR, ABEND-AID, FILE-AID, SPUFI, IBM UTILITIES, SMARTTEST, QMF
