SUMMARY

• Over 9 years of professional experience in the Information Technology industry specializing in performing Manual, Mobile, Database and Automatedtesting of Client/Server and Web based applications on different environments.
• Strong experience working on SDLC (Waterfall Model&Agile) life cycles.
• Extensive experience in analyzing requirements and understanding use cases, preparing Test Plan for both Manual and Automated Testing.
• Conducted workshops and walkthrough meetings with the offshore team and client.
• Skilled in System Testing, Regression Testing, Exploratory Testing, Usability Testing, Security Testing, Installation and Black Box Testing.
• Experience in Functional/Non - Functional Testing, Regression Testing and Integration Testing in waterfall, iterative and agile development environment.
• Expertise in Defect Reporting & Tracking and compiling Defect Metrics using JIRA, Test Director/ HP Quality Center10.0, HP ALM 11.52
• Good Knowledge in using Selenium IDE, Selenium RC and Selenium Web driver for developing automation scripts
• Expertise in developing Test Estimations, Test Plans, Test Cases/Scenarios, Test Procedures, Test documentation and analyzing Test Results to produce accurate Test Metrics.
• Expertise in Mobile Application Testingon WEB andAPP.
• Expertise in the review and documentation of systemtest plans, creating and executingtest scripts, test casesand data sets on the basis of product release features requirements and technical documents.
• Experience in backendtesting using SQL Queries on databases including and not limited to Oracle, SQLServer and DB2.
• Experience in testing the Business Intelligence reports (Cognos and BO)
• Expertise in Risk Assessment for the Test Design & Scenarios and providing on time mitigations to meet the schedules
• Good understanding of system workflows, computing and verifying Software Metrics and ability to communicate with both technical and non-technical teams.
• Quick learner in understanding the client’s needs / enhancements, co-ordinate with the technical team to deliver the customize products on schedule.
• Ability to work in conjunction with team of testers and developers in testing complex scenarios and projects and in the maintenance of Quality Standards in projects.
• Good knowledge of identifying various test scenarios and possess strong ability to handle multipletasks and prioritize them.
• Self-Motivated, Team Oriented with ability to handle multiple tasks and efficient in meeting deadlines
• Tested the applications’ compatibility on Windows 2000/XP/Vista/7 platforms and browser compatibility.

TECHNICAL SKILLS

Testing Tools: ALM (Application Lifecycle Management), Quality CenterTest Director, Win Runner, Quick Test Professional (QTP), Jira, Team TrackerWeb Technologies ASP.NET, ASP, XML/XSL, SOAP, Web Services

Operating Systems: Windows 2000/2003/XP/7, UNIX, Solaris 9.0, OS X 10.8, Red

Hat Enterprise Linux 5.x, IOS:

Scripting Languages: VB Script, Shell Scripting

Databases: Oracle, DB2, SQL Server 2003/2005/2008, MS Access.

Languages: C, Java, Visual Basic, HTML, SQL, PL/SQL.

Query Tools: TOAD, DB Visualizer

BI Tools: Business objects 6.5/XIR2, IBM Cognos 7.4/8.1/8.2

Software Packages: MS Project, MS Visio 2007, MS-Office, PowerPoint, WordAccess, excel.

PROFESSIONAL EXPERIENCE

Confidential, Cincinnati, OH

QA Lead / BA

Responsibilities:

• Worked with the BA, SME’s and developers in learning the application processes and procedures.
• Worked with project and production BAs for clarification about gaps between the requirement documents and the current application process in KERMIT.
• Documents the application gaps and reviewed with Business.
• Conducted meetings with Business users to identify the application challenges.
• Prepared Risk Analysisand provided estimates for testing.
• Conducted meeting with Business users and the project stake holders and reviewed the risk analysis document to identify the business priorities.
• Analyzed the application production defects to identify the priorities of areas to work to improve the quality of the application
• Created missing KERMIT process documents and updated the existing ones based on the current implementations
• Involved in planning and preparing the QA road map Represented QA in Release Managements meetings.
• Provided QA status to project management and discussed on the QA road blocks.
• Actively participated in meetings with project team to address the potential challenges and apply industry’s best QA practices to improve the quality of the application.
• Worked with the development team in creating the smoke test of all the modules in KERMIT.
• Reviewed and finalized the smoke test cases with project team and business users.
• Reviewed requirements and created high level test scenarios and test cases.

Environment: Mainframes (CICS, VSAM, JCL), DB2, Manual Testing, Quality Center, Jira

Confidential, Cincinnati OH

Functional QA/BA

Responsibilities:

• Worked with Business User Team to understand the system requirements.
• Actively participated in meeting with developers and business Analyst.
• Analyzed FDDs, BRDs, TDDs and other requirement documents to understand the project requirements and create test scenarios.
• Created test conditions using the use case documents.
• Involved in test case review meeting.
• Linked test cases with requirements for coverage to attain traceability in Quality Center.
• Involved in “Change Requirement” meetings and worked on analyzing the testing efforts.
• Modified Test Cases based on the requirement changes.
• Performed Smoke test on DEV &STAGE from onsite for all MDM and MAC on new builds.
• Tested the integration and data flow between MDM and other interfaces (MAC Family Tree, MAC Event Master, RMS, and RBP), ESB Architecture and downstream/legacy systems.
• Performed test execution in Quality Center and logged defects in JIRA.
• Involved in defect triage meetings to provide accurate information on the defects raised as while testing the application.
• Follow up on the logged defects with dev team, BA team and Business users and documenting the root cause and
• Worked on creating and maintaining the user role setup in Family Tree application, also documented the setup process.
• Conducted Back end testing to verify the Product forecasting reports using SQL.
• Involved in Tiger team activities for Pack Change, Size Change and MBO functionalities.
• Involved in gathering requirements for Mercury Design Optimization
• Prepared Test Scenarios and Test Cases for MDO (Mercury Design Optimization) process.
• Closely worked with both onshore and offshore teams on project deliverables
• Involved in all phases of testing including Smoke, System, Integration, and Regression testing
• Trained inSafe Agile techniques.
• Involved in Potentially Shippable Increment (PSI) planning
• Involved in Planning and Retrospective for sprints.
• Participated in daily scrum meetings and Sprint demos.
• Involved in planning the test approaches and estimating the testing efforts.
• Worked with Business users in finalizing the requirements.
• Worked with off shore team (assigning daily tasks, tracking the testing efforts and preparing the daily and weekly status reports)

Environment: Tibco (MDM, BE, BW), Web Services, 1Worldsync VIP, Manual Testing, Quality Center.

Confidential, Washington DC

Mobile APP QA Lead

Responsibilities:

• Worked with Business User Team to understand the system requirements.
• Documented the Business requirements and Workflow documents.
• Design and executive test cases of the Web and App Applications.
• Created test conditions using the use case documents.
• Involved in audit meetings and got an initiative to reach QA testing goals.
• Responsible for creating Test plans and Test cases for various Mobile modules
• Actively participated in meeting with developers and business Analyst.
• Performed System Testing, Regression Testing and User acceptance testing of APP Module in different Environment.
• Involved in installing APP in Emulator and test the application.
• Conducted compatibility testing on various versions of IOS 3.1.3/ 4.x /5.x & 6.x
• Executed end to end business test cases using Mobile phones.
• Executing Test Cases and documenting the Test Results
• Worked with developers in solving the defects of the screen testing validations.
• Involving in daily status meetings to discuss testing progress and defect status
• Perform Regression Testing of each module after performing Functional /System Testing
• Supporting Business Analyst team and End Users during Acceptance Testing
• Involved in mobile app Configuration and Compatibility testing.
• Involved in testing the application GUI on Mobile phones and proposing the changes if necessary.
• Preparing the test design mapping, strategy, naming convention, test case, and status report documents.
• Updating Test logs and prepared test status reports on daily basis
• Helped the UAT team to run the scenarios on smart phone.
• Performed UAT testing on different smart phones with different OS.
• Coordinate with Developers, Business Analysts to resolve Testing Issues and Defects
• Currently involved in UAT team to better decide the various areas of testing

Environment: HTML, DHTML, .NET, Web Services, SQL Server 2005, Windows XP, Manual Testing, QTP 10, Quality Center.

Confidential, Albany, NY

Sr.QA Analyst

Responsibilities:

• Responsible for requirements gathering, analysis and also interacted with business users in analyzing the requirements.
• Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases Documents in Quality Center based on business requirements.
• Created and executed the test cases for various scenarios, and participated actively in system, integration, performance and regression testing for every new build released.
• Used Quality Center to develop test cases, and executed them in test lab.
• Created the UAT Test Plan by entering high-level requirements from the Statement of Need and Functional documents, as well as identified test scenarios, into the UAT Test document.
• Experience in Signs off on the SIT Test Plan and SIT Test Requirements and Cases documents.
• Ensuring the execution of UAT Test Cases and documentation of test results.
• Entered the defects into Quality Center and manages the resolution and documentation of these defects.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services.
• Performed Positive & Negative Testing for system validations.
• Involved in application security testing for securing the application with proper authentication & authorization.
• Creating test case and test sets, tracing them to requirements and executing them in Mercury Quality center.
• Involved in Database testing by writing & executing SQL queries to validate that data is being populated in an appropriate tables & manually comparing the results with front-end values.
• Analyze all Report Bugs for continuous process improvement and keep tracking on the SDLC critical path.
• Reported defects usingQuality CenterVerified fixes and closed bugs during regression testing.
• Performed the web testing of the application for browser dependency.
• Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT
• Initiated and participated in conference calls, walkthrough and review meetings.

Environment: QTP 10.0, Load Runner 9.0, Quality Center 10.0, VBScript, DB2, Unix, ShellScripting, Pearl scripting, Oracle 9i/10g, SQL Server 2000, MSWord, MS Excel, Windows XP, PL/SQL Developer.

Confidential, Atlanta, GA

Sr. QA Analyst/ Mobile Tester

Responsibilities:

• Analysis and understanding the enhanced requirements and existing issues.
• Providing estimations for testing efforts for changes.
• Participated in requirements review meetings and Identifying the gaps between requirements
• Test planning process and escalate the open issues and resolving
• Writing test condition for enhanced requirements and existing issues.
• Writing details test case for test condition and reviewing.
• Preparing test data for new changes and end to end scenarios.
• Written Test Cases covering both positive and negative test scenarios from Functional Requirement Specification.
• Interacting with Developers and Business Analyst regarding requirements and defects clarification.
• Executing enhanced test case and regression test case.
• Created and maintained test reports and found bugs and reported using defect tracking tool Team Track.
• Detailed design specifications (DDS) were used to develop positive and negative test cases for GUI testing.
• Involved end to end issue certificate and generate notice and Identifying critical business transactions for the application
• Worked with Unix Shell Scripts for error logging, files cleanup and transfer files.
• Designing and Implementing Automation framework is Data Driven Methodologies.
• Design and Script generation using QTP 9.2 and Involved in the development of automation scripts
• Did functional testing using QTP scripts.
• Involved in Script Execution and Test results review and reporting
• Written complex SQL queries for data validation & data verification.
• Log the defects in Quality Centre and tracking the all defects which I logged.
• Tracking the defects and re-testing and change the status of the defects.
• Analyzing test result and sending reports to manger daily base and weekly base.

Environment: JDK1.4, J2EE, EJB, XML, JSP, DB2, Unix Shell Scripting, SQL, PL/SQL, Manual testing, Quality Center 9.0/QTP9.2

Confidential, DC

Sr.QA Analyst

Responsibilities:

• Analysis and understand the requirement documents for every Gap.
• Writing the System test Scenarios and reviewing the scenarios for Gap's.
• Reviewing the test cases and modifying the test cases and preparing test cases and test data for Scenarios.
• Writing test case for claims calculation and claim adjustments.
• Involving in Customer service, Claims and Rep maintenance modules.
• Validating claim registration processing and calculation and approvals and payments.
• Verifying Rep commissions and charge backs and statements.
• Verifying in CS module like Change polices for customer claim history and payment history.
• Execute the System test cases and log defects and executing the Regression test cases.
• Test the 1.8 version manual testing and fine the existing issues.
• Running batch jobs using UNIX system and verifies the database for changes.
• Using Putty connect thing the server and check the error logs.
• Test the 2.0, 2.1 and 2.1 for different releases.
• Work with development team to resolve and isolate difficult technical issues.
• Any failure in testing requires a Defect to be logged with the TIR defect tracking system used for the project.
• Created several SQL queries to search, add, delete, or update data in the DB2 database
• Responsible for tracking defects using TIR and making sure that the defects are efficiently passed from one bucket to another.
• Reviewed UNIX logs from the log manager using exceed to trouble shoot data issues.
• Tracking the defects and re- testing and change the status of the defects.
• Reporting the result on daily base and weekly base.

Environment: JDK1.4, J2EE, EJB, XML, JSP, DB2, Manual testing, Quality center 8.2.

Confidential, Jersey city, New Jersey

QA Analyst / Team Lead

Responsibilities:

• Involved back office testing for Bill pay system, in the process of validation
• Validating the Express payments thru Engine
• Tested reports in Web Intelligence XIR2
• Security implementation for both Web and EPM.
• Involved in Unit testing and UAT.
• Tested complex objects to the universe to enhance the report functionality.
• Optimized the usage of user objects, conditions and universe level filters
• Involved in documenting the changes to the universe and reports functionality.
• Performed data validation by writing SQL queries and creating ad hoc reports using desktop intelligence and web intelligence
• Validating the Database tables to verify the investigations for accuracy of the data
• Had good exposure in processing of Batch files which are coming in the form of flat text files.
• Participated in Roundtrip testing with our front end systems.
• Worked with Control-M jobs scheduler to schedule a job and look at the execution of the job
• Used SQL queries developer for validating the DB tables
• Expertise in inbound processing and Outbound Processing of the flat files.
• Validated Immediate Electronic payments to various bills.

Environment: Control-M Scheduler, CSW 1.6, PL SQL Developer 7.1.1, UltraEdit-32, Business Objects 6.5/XIR2

Confidential

Application Test Engineer

Responsibilities:

• Planning, developing and executing automated test suit for Win Runner and analyzing test results using Test Director 7.6 for executing APIs, Web Applications.
• Preparing test case and reviewing test cases.
• Developing/Enhancing Test Scripts using mercury interactive TSL language using automation tool Win Runner.
• Organize and develop automation procedures to streamline and economize processes.
• Writing the user define function for common functionalities.
• Worked with developers to establish requirements for Test script.
• Performed the regression testing extensively whenever required.
• Participating in client communication meetingsand Involved in Preparation of Traceability matrix.
• Worked with business analyst and developers in setting up input data
• Develop user-defined functions wherever required and Maintained and refined test scripts
• Identify and develop generic user defined functions used by the entire team in TSL.
• Accountable for addition and changes to generic functions Compiled module.
• Defect Tracking, Defect reporting and Summary Report Analysis using Test Director's defect tracking.

Environment: JDK1.4, J2EE, EJB, XML, JSP, Win Runner 7.6 and Test Director 7.6

Confidential 

Test Engineer

Responsibilities:

• Involved in Requirement Assessments to see if new requirements impacted existing business functionality.
• Participated in writing Test Cases and Test Scripts usingTest Director.
• Performed System Testing to make sure that all new requirements added working according to user specifications outlined in Analysis & Design (A&D) document.
• PerformedTest DirectorSite Administration tasks - created and maintained domain, projects and users.
• Developed test scripts for GUI, functionality and regression testing usingWin runner.
• Used SQL queries to run Comparison Testing to compare data in database and data displayed on front end.
• Gathered business requirements and wrote functional specifications for the above systems.
• Performed database design, converted logical data model to physical data model.
• Developed and maintained data architectures, data repositories, data management procedures and standards.

Environment: WinRunner7.x, Test Director7.6, ASP.NET, VB.NET, SQL Server 2000, XML, HTML, Windows 2000 Server, Windows XP.