SUMMARY:

• Having 10+ Years of experience in Information Technology with expertise in Quality Assurance, Testing and Analysis of Applications developed on Client/Server and Web technologies. Extensive experience in Mainframe Testing with Manual and Automation and active team player having excellent communication skills with strong interpersonal and analytical skills
• I have 10+ years of experience as a Software Quality Test Engineer/QA Analyst.
• Proficient in performing both Manual and Automated testing of applications.
• Excellent understanding of the Software Development Life Cycle (SDLC), Software Quality Life Cycle (SQLC) and various testing methodologies like Waterfall Methodology, Spiral Methodology, Agile Methodology and RUP Methodology.
• Participated in requirements analysis, reviews and working sessions to understand the requirements and system design.
• Expertise in writing System Test Plans, Test Design Specifications, defining Test Case Specifications and Test Procedures, developing and maintaining Test Scripts.
• Expertise in Manual and Automation testing using Mercury Interactive Tool Winrunner7.x QTP 9.1/9.5/10.0, Testdirector7.x/Quality Center 9.0 and LoadRunner8.0.
• Experience with creating test data, executing test cases, defect tracking and resolution.
• Involved with Functional Testing, Integration Testing, GUI Automation Testing, User Acceptance Testing, Security testing, Negative testing, Black Box Testing, White Box Testing, Load Testing, Stress Testing, System Testing, Usability Testing, Performance Testing, Regression Testing on Client/Server, Mainframe and Web based applications.
• Strong experience in mapping, testing and implementing the application as per HIPAA Regulations and EDI Standards like 837(health care claim), 835(health care claim payments), 271 (health insurance eligibility response verification), 270, 276 and 277.
• Experience in testing the mainframes using TSO, ISPF, QMF, File - Aid and Job schedulers.
• Experience in testing the applications developed in Mainframe using the COBOL, CICS and JCL.
• Experienced in writing SQL queries.
• Experienced in Testing of Web based applications and Desktop Applications.
• Testing Web service SOAP, using SOAP UI.
• Involved in Manual and Automated Testing of applications on Windows and UNIX Environment.
• Experience with creating test data, executing test cases and Defect tracking and Resolution.
• Experience testing new functionality and enhancements to existing applications.
• Having Experience on Domain’s like Telecom, Financial, Billing, Banking, HealthCare and Insurance.
• Ability to interact with developers and product analysts regarding testing status and defect tracking.
• Documents quality plans and test procedures.
• Strong analytical skills with excellent communication and interpersonal skills.
• Flexible to perform other duties as assigned by manager.

TECHNICAL SKILLS:

Tools: QTP -9.2/9.0,Win Runner, Load Runner, Quality Center, Test DirectorFile Aid, ISPF, TSO, InSync and Clear Quest

Languages: Java, J2EE, Visual Basic, ASP, C++, AS/400, SQL, PL/SQL, CORBA andTOAD

Web Technologies: HTML, XML, JSP, ASP. Net, VB. Net, SOAP, SMTP, SOA, and IIS

Scripting Languages: Testing Script Language (TSL), VB Script

RDBMS: Oracle 7.X/8i/9i, SQL Server 7.0/2000, DB2/400 and MS-Access

Others: MS Office (Word, Excel, Power Point, Excel macros, and MSVISIO)

Version Controls: Rational Clear Case, CVS and Visual Source Safe

Operating Systems: Windows 98/NT, Windows 2000, Windows XP, Linux, Solaris and UNIX

PROFESSIONAL EXPERIENCE:

Quality Assurance

Confidential, MN

Responsibilities:

• Analyzed the user/business requirements, functional specs and Use Case documents and created the Test Plans, Test cases for System testing.
• Coordinated with the business analysts and developers and discussed issues in interpreting the requirements.
• Actively participated in System testing, integration testing and coordinated for UAT.
• Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
• Performed Black Box, Integration testing, Negative, and positive and testing.
• Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Validated tests by crosschecking data in backend on Oracle using SQL Queries.
• Test case walkthrough with other team members and QA manager / Lead
• Work with QA Manager/QA Lead as necessary from planning, scheduling to execution of Test cases.
• Participation PRD reviews business impacts, feedback and final approvals.
• Working with QA manager/ Lead / Project Manager for necessary planning schedules to test deliverables.
• Using HP Quality Center 10.0 to prepare test plan, test cases and test data.
• Used Quality Center for managing the defect flow.

Environment:HP Quality Center 10.0, QTP 10.0/ 9.5, Java, Adobe Flash 3.0, AJAX,J2EE,AS/400, LDAP, Oracle 9i/11i, DB2,RDBMS, VB Script, HP Load Runner, File Aid, In Sync, JCL,TSO/ISPF, QMF, WSDL, SOAP, CICS, XML, Visio, SQL,PL/SQL, UNIX, Linux, Windows XP, Mainframes, Microsoft Internet Explorer, Fire fox and Microsoft Outlook.

Confidential

Anoka - MN

Responsibilities:

• Involved in design and development of test plans based on high-level and detailed designs.
• Wrote functional test cases for manual testing by analyzing the user requirements.
• Worked on multiple projects simultaneously.
• Performed all types of DB2 database queries and comfortably manipulate data for more detailed testing.
• Create and maintain test cases and ensure test cases/scripts are updated with each new product release’s functionality.
• Provide assistance in preparing hardware and software needs for QA Teams.
• Work with the project team to resolve issues encountered during testing.
• Develop and maintain in-depth Product Knowledge to assess the impacts of code changes.
• Ensure test coverage is expanded as the need arises with the proper level of positive and negative tests.
• Understanding of AS400 Test Environments.
• Strong ability to handle objections and counter professionally as necessary in support of QA Methodologies and processes.
• Partner with the project team, and other departments to ensure our customers’ needs are identified and being met.
• Manage day-to-day project task assignments such as task prioritization, estimates, and time reporting. Proactively work to identify, clarify, and resolve issues, and remove barriers within a timely manner.
• Work with project managers and management to set priorities and to address escalated items.
• Understand the technical aspects of the project i.e. environments, configurations, data validation, databases, and security in order to fully assess and substantiate testing needs.
• Proficiency with the Microsoft Suite tools.
• Work with QA Manager/QA Lead as necessary from planning, scheduling to execution.
• Participation PRD reviews business impacts, feedback and final approvals.
• Working with QA manager/ Lead / Project Manager for necessary planning, schedules to test deliverables.
• Using HP Quality Center 10.0 to prepare test plan, test cases and test data.
• Test case walkthrough with other team members and QA manager / Lead.

Environment: HP Quality Center 10.0, QTP 10.0/ 9.5, Java, Adobe Flash 3.0, AJAX,J2EE,AS/400, LDAP, Oracle 9i/11i, DB2,RDBMS, VB Script, HP Load Runner, File Aid, In Sync, JCL,TSO/ISPF, QMF, WSDL, SOAP, CICS, XML, Visio, SQL,PL/SQL, UNIX, Linux, Windows XP, Mainframes, Microsoft Internet Explorer, Fire fox and Microsoft Outlook.

Confidential

Responsibilities:

• Involved in design and development of test plans based on high-level and detailed designs.Wrote functional test cases for manual testing by analyzing the user requirements.
• Developed new and modified existing JCL's according to run the required tests and submitting the batch jobs using JCL's.
• Provided assistance and consultation to development and project support teams on project activities.
• Developed and executed several SQL queries, stored procedures as a part of backend testing using In Sync and involved in data validation and verifying data-integrity.
• Applied data mining techniques to analyze the performance.
• Involved in Performance Testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Performed extensive SQL queries in QMF to extract data from data bases for verification and validation.
• Involved in testing, including JCL/file changes, file transfers, program execution and Job scheduler changes.
• Performed extensive in high volume Mainframe Testing and Mainframe environment like ISPF, TSO, File Aid/DB2, In Sync, QMF, Visio, SPUFI and CICS.
• Performed extensive in testing and running Mainframe jobs and JCL.
• Used Quality Center to review and analyze the results & utilized its reporting feature to generate detailed defect report.
• Involved in Functional, Integration, Regression, UAT, E2E and Implementation Testing.
• Assign task to Onsite and Offshore team members and keep a track to ensure the Completion of task on time and handle issues.
• Act as single point of contact for the team for Implementation and Rehearsal Test meetings.
• Coordinated with various Down Stream and Up Stream people to get the required information during Interface testing.

Environment: HP Quality Center 10.0, QTP 10.0/ 9.5, Java, Adobe Flash 3.0, AJAX,J2EE,AS/400, LDAP, Oracle 9i/11i, DB2,RDBMS, VB Script, HP Load Runner, File Aid, In Sync, JCL,TSO/ISPF, QMF, WSDL, SOAP, CICS, XML, Visio, SQL,PL/SQL, UNIX, Linux, Windows XP, Mainframes, Microsoft Internet Explorer, Fire fox and Microsoft Outlook.

Confidential, IA

Sr. Mainframes Tester

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications and System Design Specifications and interacted with developers for changes in requirements if any.
• Involved in reviewing business requirements and enhanced them before uploading to Quality Center requirement tab.
• Involved in design and development of test plans based on high-level and detailed designs.
• Wrote functional test cases for manual testing by analyzing the user requirements and Use Cases for Mainframes and Web Application (Rich Internet Applications).
• Experience in identifying the areas that needs to be automated and generated the Test Scripts in Quick Test Professional.
• Used Actions in Quick Test Pro to parameterize specific components of a test. Used reusable Actions to streamline and modularize the scripts.
• Creating and Configuring OR for the standard and custom objects using Virtual object wizard.
• Parameterize property values for objects and checkpoints in QTP.
• Enhanced the script using Synchronization Points in QTP.
• Good knowledge about Object Repository in QTP.
• Developed new and modified existing JCL's according to run the required tests and submitting the batch jobs using JCL's.
• Applied data mining techniques to analyze the performance.
• Involved in Performance Testing.
• Planned, coordinated and monitored project levels of performance and activities to ensure project completion on time.
• Performed extensive SQL queries in QMF to extract data from data bases for verification and validation.
• Involved in testing, including JCL/file changes, file transfers, program execution and Job scheduler changes.
• Performed extensive in high volume Mainframe Testing and Mainframe environment like ISPF, TSO, File Aid/DB2, In Sync, QMF, Visio, SPUFI and CICS.
• Performed extensive in testing and running Mainframe jobs and JCL.
• Used Quality Center to review and analyze the results & utilized its reporting feature to generate detailed defect report.
• Involved in Functional, Integration, Regression, UAT, E2E and Implementation Testing.
• Assign task to Onsite and Offshore team members and keep a track to ensure the Completion of task on time and handle issues.
• Act as single point of contact for the team for Implementation and Rehearsal Test meetings.
• Coordinated with various Down Stream and Up Stream people to get the required information during Interface testing.
• Participated in Formal Reviews and walkthrough for preparing test cases.
• Participated in weekly QA meetings to resolve technical issues.
• Active team member, self motivated and ability to work individually and as a team.

Environment: HP Quality Center 9.2, QTP 10.0/ 9.5, Java, Adobe Flash 3.0, AJAX,J2EE,AS/400, LDAP, Oracle 9i/11i, DB2,RDBMS, VB Script, HP Load Runner, File Aid, In Sync, JCL,TSO/ISPF, QMF, WSDL, SOAP, CICS, XML, Visio, SQL,PL/SQL, UNIX, Linux, Windows XP, Mainframes, Microsoft Internet Explorer, Fire fox and Microsoft Outlook.

Confidential, Charlotte, NC

Sr. Mainframes Tester

Responsibilities:

• Responsible for managing QA Resources and reporting to Management
• Responsible for performing Functional Testing on the Application.
• Performed Manual testing to assess applications overall functionality, performance and stability.
• Tested linkage on a Web-based financial product.
• Involved in White-box testing, Black- box testing and Back-end testing.
• Performed Functional and Regression testing.
• Involved in developing the Test Strategy.
• Performed data Validation and Verification by extracting data from the Database.
• Performed extensive SQL queries in QMF to extract data from data bases for verification and validation.
• Involved in testing, including JCL/file changes, file transfers, program execution and Job scheduler changes.
• Performed extensive in high volume Mainframe Testing and Mainframe environment like ISPF, TSO, File Aid/DB2, In Sync, QMF, Visio, SPUFI and CICS.
• Performed extensive in testing and running Mainframe jobs and JCL.
• Involved in Data Driven Test, executed SQL Statements to extract data from Database and verified the output using TOAD.
• Executed SQL queries on Oracle database using SQL tool TOAD to validate test results.
• Developed Test Plan, Test Cases and Test Scripts in test management tool Test Director
• Extensively used Clear Quest for Bug tracking and reporting
• Reported Bugs through email notifications to Developers using Test Director
• Used Clear Quest for reporting the Defects to the Development Team
• Interacted with Development team to point out Bugs and Retest fixed Bugs

Environment: HP Quality Center 9.0, QTP 9.2, Java, J2EE, AS/400, LDAP, Oracle 9i/11i, DB2, RDBMS, VB Script, HP Load Runner, File Aid, In Sync, JCL,TSO/ISPF, QMF, WSDL, SOAP, CICS, XML, Visio, SQL,PL/SQL, UNIX, Linux, Windows XP, Mainframes, Microsoft Internet Explorer, Fire fox and Microsoft Outlook.

Confidential -MI

Sr. QA Analyst

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications and System Design Specifications and interacted with developers for changes in requirements if any.
• Designed and developed Automation Frame work and detail Test Plan and Test Cases using functional requirements. Implemented the testing life cycle in Quality Center.
• Designed and developed Automation architecture document, Master and detail Automation test Plan and Test Cases using Mercury Quick Test Pro (QTP).
• Identification of End-to-End scenarios for automation.
• Involved in converting manual test cases into automated scripts on Mercury Quick Test Pro (QTP).
• Developed and executed various Visual Basic scripts using QTP for automated testing of each individual functionality & Regression Testing of the applications.
• Back-End SQL Server Database verification manually and using QTP to automatically verify Database with the values entered during automated testing by inserting Runtime Record Database Checkpoints.
• Documented the Test Results in Quality Center and worked with developers to resolve the Issues.
• Written SQL queries to access the data in the Mainframe DB2 database to execute back-end testing.
• Developed and executed several SQL queries, stored procedures as a part of backend testing using InSync and involved in data validation and verifying data-integrity.
• Provided assistance and consultation to development and project support teams on project activities.
• Responsible for System Testing and User acceptance Testing (UAT).
• Provided weekly status on the testing progress and other concerned issues.
• Participated in Formal Reviews and walkthrough for preparing test cases.
• Participated in weekly QA meetings to resolve technical issues.
• Interacted with developers and various members of the team to discuss and resolve defects and their priorities.

Environment: Quality Center, QTP 9.0, Aqua Data Studio 4.5, Oracle 9i/11i, VB, File Aid, ISPF, InSync, JCL, SQL, UNIX, Windows XP, Mainframes, Microsoft Word, Microsoft Excel.

Confidential, Hartford, CT

Sr. QA Analyst / QA Coordinator

Responsibilities:

• Conducted functional, system, regression and smoke testing.
• Developed Test Cases and Test Scripts for testing the applications.
• Conducted End-End testing and automated the tests using Rational Robot.
• Tested the conversion from legacy mainframes.
• Tested the inbound and outbound interfaces to Facets.
• Tested Membership, Billing and Claims Processing Modules.
• Validated the EDI/ HIPAA transactions.
• Automated applications using Rational Robot for reusable functionality.
• Created the EDI files based on Transaction Requirements, Detail design documents and HIPAA implementation guides
• Managed the Traceability between requirements and test cases.
• Written SQL queries to access the data in the Mainframe DB2 database to execute back-end testing.
• Used Quality Center for managing the defect flow.
• Created Test Scripts and assisted in user acceptance testing (UAT).

Environment: Windows NT, Facets, Test director, Mainframes, UNIX, Java, CICS, COBOL, DB2, JCL, QMF, SPUFI, File aid, In Sync, Quality Center.

Confidential, Boston MA

QA Tester

Responsibilities:

• Involved in design and development of Test Plan and Test Cases using the SDLC procedures.
• Extensively developed Queries, PL/SQL procedures and Modules for Testing Data
• Developed Automation Scripts using VB Script and XML
• Extensively used Clear Quest for Bug tracking and reporting
• Involved in Data Driven Test, executed SQL Statements to extract data from Database and verified the output using TOAD.
• Written SQL queries to access the data in the Mainframe DB2 database to execute back-end testing.
• Developed Test Plan, Test Cases and Test Scripts in test management tool Test Director
• Extensively used SQL to verify the integrity and consistency of the data in the database.
• Extensively worked on handling the application response for Positive and Negative sets ofdata using data driven testing
• Setting up Quality Center to manage the testing process like Running Tests and Bug Tracking.

Environment: Quality Center, Oracle-9i, J2EE, Mainframes, Oracle-9i, Windows-XP, UNIX (Solris-8.0)

Confidential, MN

Quality Assurance Analyst

Responsibilities:

• Analyzed the user/business requirements, functional specs and Use Case documents and created the Test Plans, Test cases for System testing.
• Coordinated with the business analysts and developers and discussed issues in interpreting the requirements.
• Actively participated in System testing, integration testing and coordinated UAT.
• Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
• Performed Black Box, Integration testing, Negative, and positive and testing.
• Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Validated tests by crosschecking data in backend on Oracle using SQL Queries
• Developed and maintained automated test scripts to support regression testing and participated actively in system testing and Regression testing
• Developed user defined functions to support the automated scripts. Performed Data driven testing and Database accessing techniques to support the scripts.
• Developed and maintained the regression test bed, which includes the Test cases, Test scripts and the Test data.
• Conducted Cross browser testing.
• Used Test Director to store, schedule the test cases and report the Defects
• Implemented QA best practices and made recommendations for optimal efficiency of the scripts.

Environment: Manual testing, Test Director, VB, VB .Net, Oracle 9i, SQL Server, Java Script, VB Script, XML, HTML, DHTML, UNIX, Windows XP

Confidential, Hartford-CT

QA Tester

Responsibilities:

• Participated in the Component test team and also involved in developing Test Plans and Test cases for the transactions 270/271, 276/277, 278, 834, 835, 837 to execute Component and Component-Integration testing. Trained the new comers in understanding HIPAA requirements and preparing X-12 format EDI files.
• Understanding each transactions Implementation guide, Transaction Requirements specifications and Companion documents.
• Execution of test cases against test plan.
• Created the X-12 EDI files based on Transaction Requirements, Detail design documents and HIPAA implementation guides.
• Tested and verified the XML data and all the components developed using Integration Manager for Data Transformation and Mapping.
• Created X-12 files, XML files and the test data in the Oracle and Mainframe backend systems to meet the Test scenarios.
• Processed and verified the Request for review and Response (287) for different requests Pre-Certification, Referral, Appeal, Revised and Extension with multiple service providers and with different Service Type codes.
• Processed and verified the Dental, Institutional, and Professional claims (837) with different providers, multiple claims and multiple service lines against Transformation Mapping documents.
• Processed and verified the Benefit Enrollment, maintenance and Terminations (834) for Subscriber/Dependents with multiple coverage against Transformation Mapping documents.
• Involved testing documents ASC X12N 835.

Environment: DB2, CICS, SQL, COBOL, VSAM, JCL, X-12, Java, ORACLE, QMF, SPUFI, FILE-AID, ABEND-AID, TSO/ISPF, TOAD, MVS/ESA, UNIX and Clear quest