SUMMARY:

• 9 + years of IT experience in Manual and Automated Testing utilizing Mercury Interactive tools on CRM, web based and Client/Server applications.
• Good knowledge of STLC methodologies and complete project life cycle.
• Solid understanding of various Software Development Life Cycle (SDLC) processes.
• Experience in using Automation testing Tools Quick Test Professional (QTP), Selenium, Silk, Win Runner, Load Runner and Performance centre.
• Extensive experience in bug tracking and test management tools like Application Life cycle Management (ALM), Bug Zilla, JIRA,Mercury Quality Center, Rational Clear Quest and Test Director.
• Strong in analyzing the requirements and developing Test Plans and Test Cases.
• Proficient in preparing Test Plan, Test Cases, and Test Scripts, design and execution of various test scripts using Quick test Professional (QTP), Selenium.
• Strong skills in performing Unit, Smoke, Functional, Integration, Regression, System, Alpha, Beta, Implementation and User Acceptance Testing.
• Experienced in RESTFul and SOAP webservice testing using FireFox REST Client and SOAP UI.
• Experience in working on different domains like: Insurance, Banking, Healthcare and Transportation
• Strong experience in Database/Backend testing using MS SQL Server, Oracle, Toad and SQL queries.
• Experience in working with developers and debug software issues.
• Proficient in quick test in customization and creating various checkpoints, synchronization points, parameterization (data - driven test) and break points.
• Experience with working different operating systems Windows, Linux and UNIX, UNIX shell scripting.
• Experience in working with Java/J2EE, .Net, VBScript, XML, Visual Basic, Oracle, SQL and VSS ability to prioritize tasks well and work on multiple test projects at the same time.
• Extensively used Share Point, Virtual Source Safe (VSS) for integrity and maintenance of all kinds testing related documents.
• Experience in testing Service Based Multi-Tiered Web Architectures.

TECHNICAL SKILLS

Automation Tools: HP ServiceTest, Quick Test Pro 9.0/9.2/9.5,10.0, Win Runner, Load Runner 9x

Defect Tracking Tools: Rally, Bug Zilla, JIRA, Test Director, Quality Center and

Operating Systems: Windows 95/98/00/NT/XP, Windows 7, MS-DOS, Linux, UNIX.

Languages: C, C++, Java, SQL, PL/SQL, VB Script, .NET, HTML, Shell Script, Java, J2EE

Databases: Oracle 8i/9i, MS-SQL Server 2000/2005, DB2, MS-Access.

Packages: MS Office, MS Project.

DB Analysis Tools: Toad for Oracle 9i

Methodologies: Agile/SCRUM SOA, VModel, Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Junior QA Analyst

Responsibilities:

• Developed and designed automation test cases based on the test case documentation available in Application Life Cycle Management (ALM).
• Developed Automation Frame Work and used it for automating the selected manual test cases
• Developed General Functions as well as Application specific functions for use by the team.
• Executed all the manual test cases once before automating to make sure all test cases are current and does not involve any changes to update.
• Dealt with various concepts of Quick Test Professional Automation tool to strategically automate the stand alone application.
• Automated Database test cases as part of complete (end to end) automation.
• Performed Regression testing by running the automation scripts and uploaded all results into Application Life Cycle Management directly for client usage.
• Followed Priciples and Standards of Microsoft scripting for all the automation scripting.
• Used Application Life Cycle Management (ALM) for all our testing needs and made it as our repository for automation work.
• Involved in discussions with test manager on automation status on a regular basis.
• Ensured that the deliverables are being met on timely basis.
• Performed Smoke, Functional, Regression, End to End, System, Integration and User Acceptance testing against the applications.
• Involved in discussions with the client on filing of the required products through ATPCO to carry out testing in the environments specified.
• Involved in discussion with the business analyst during creation of test cases based on client documents.
• Analyze the Scope of Testing/ Validations that to be changed based on different client requirements.
• Coordinated with the product developers and test manager on test execution results on a regular basis.
• Performed Ad hoc and Smoke testing to ensure major and basic functionalities of the application are working after deployment of every new build.
• Created and Maintained Test Matrix and performed GAP Analysis for each individual client.
• Aggressively used SOAP UI for testing the certain services by converting the received XML request to binary code and injecting it onto the TIBCO queue.
• Configured SOAP UI using Hermes JMS to inject binary messages on to the TIBCO queue.
• Partially automated the AGM services using Groovy scripting available on SOAP UI.
• Used to participate in discussion with team on the results obtained after test execution.
• Used to attend scrum meetings daily to update the status of tasks assigned.
• Used to maintain a three member off shore team (India).
• Create and assign tasks for the off shore team.
• Used Checkpoints to see the proper functioning of Application Under test (AUT) and Parameterized Tests using Quickest Professional.
• Built Object Repository (.tsr), Reusable Actions (Useful for multi screens), Function Libraries and Maintaining “Review Log” for developed test scripts
• Analyze the Scope of Testing/ Validations to be inserted in the Automation scripts from BusinessAnalyst.
• Monitored the Defect Life Cycle and re-tested defects and documented results through regression test cases.
• Used Quality Center for reporting and tracking bug and generating reports.
• Involved in developing detailed Test Cases for different benefit packages according to Business requirements documentation.
• Involved in new development, support, enhancement of application.
• Performed manual, automated testing including functional and system testing in alldifferent internet browsers (IE, FireFox and Chrome).
• Created and maintained test data for various scenarios encountered during the testing of application.
• Developed and reviewed test scripts coded in VB Script for manual test scenarios and Parameterizationf test cases using Spread Sheets.
• Maintained Test Matrix which gives overview of the Testing Effort.
• Documented all the request and responses of the XML.
• Automated all the validation and verification test cases using data driven technique.
• Automated all RESTFul services using HP ServiceTest.
• Used Rally to log in the results for the test cases executed and for defect management purposes.
• Used Rally to track all the test cases tagged to the requirements and defects.
• Ensured that the deliverables are being met on a timely basis.
• Designed and developed test cases based on the user stories in Rally.
• Aggressively used SOAP UI for testing the web services.
• Automated the web services using HP Service Test.
• Used to track the requirements, test cases and defects associated using Rally.
• Used to participate in discussion with business analyst for the verification of the test cases written.
• Used to attend scrum meetings daily to update the status of tasks assigned.
• Performed Unit, Functional, Regression, End to End, System and Integration.
• Ensured that the deliverables are being met on a timely basis.

Retail Market

Confidential

Responsibilities:

• Develop and design test Structured Automation Frameworks in collaboration with the Testing team and Development teams in QTP & Quality Center workflow.
• Develop Functional/Regression automated testing solutions using QTP, traditional QTP framework, and/or Data Driven techniques, descriptive programming
• Evaluate, plan, design, develop, and maintain test scripts using a Framework for new applications and/or enhancements to existing applications.
• Wrote automation code in order to verify data displayed matches in two different environments
• Developing the VB Scripting and fully Descriptive Programming within Quick Test Pro.
• Programming with VBScript to write Reusable functions, and setting up the startup files for the Loading the libraries and configuration in QTP.
• Converted manual Test cases and scripts into automation using Quick Test Pro.
• Continually updated Traceability for all the artifacts through Trace Matrix and set up process to capture of standard Test Reporting Metrics.
• Created Load test scripts using VU-GEN and enhanced them using C.
• Extensive Parameterization of the VuGen scripts to ensure the real time load conditions.
• Configured and ran scenarios in Controller using scripts created in VU-GEN.
• Analyzed Performance Bottlenecks using LoadRunner Monitors and Graphs.
• Communicate test progress, test results, defects/issues and other relevant information to project stakeholders and management. Prepared Test plan, Test cases and Test scripts based on the functional specifications.
• Performed functionality testing, system testing, integration testing, regression testing, end to end testing, unit testing, user acceptance testing, positive testing and negative testing.
• Involved in discussion with the business analyst and Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
• Coordinated with the developers and test lead on Defects Status on a regular basis.
• Involved in testing the functionality of POS application based on the Requirements document provided by BA
• Responsible to ensure transactions are managed correctly by validating Returns are enabled according to the business-specified returns policy and taken into account any local and fiscal requirements
• Played a key role for testing thewireless software applicationthat was built to improve the accuracy of price mark down process in the GAP, Banana Republic & Old Navy stores
• Developedtest cases, scriptsfor the core modules like price look up, manual sticker, mark down and re-ticketing
• Validated the xml markdown data on the ISS
• Web portal testing of the Markdowns
• Verified that the time elapsed between a successful scan and when the gun starts printing a sticker is less than a second. Monitored the response time of the POS and Device if used simultaneously to ensure there is no impact to the POS application
• Performed Ad hoc testing to ensure major and basic functionalities of the application are working after installation of every new build
• Involved in end-to-end test of Sales and Non sales data in downstream applications, key and poll is the process where sale data originating from stores POS flows to the backend applications
• Tested legacy Inventory Management for Gap available on LRT and 4690 controller
• Tested Back Office and Central Office configured for Italy
• Tested traffic counter integration with 4690 controller and traffic applications
• Validated that ORPOS is configured to work with legacy data i.e., Price and discount codes and other transaction types/codes
• Responsible to validate different kinds of downloads such as Full Item download(FID), Non Merchandise download, Employee DB, Price changes/Markdowns, MUP Promos
• Validated Italy Tender Types such as Visa, Master Card, Debit, PAGO Card, Maestro, Gift Certificate, Traveler cheque, store credits and Mall Certificates
• Responsible for providing data to the Revenue Accounting(RA) team to process and validate Italy transactions through Sales Audit
• Responsible to escalate any critical issues to Track Leads and project manager
• Used Mercury Quality Center to log any defects, issues and risk found during Integration test
• Created Users, Setting up the Auto-Email Configuration, Set Traceability notifications, set Up Workflow.
• Setting Up Permissions for Different Users Depending on their Group (IN Quality Center)
• Monitored the Defect Life Cycle and re-tested defects and documented results through regression test cases
• Used Quality Center to write maintain test cases, create test sets, schedule test runs and to report bugs.
• Reported defects according to Defect Life Cycle
• Maintained the mapping between Use cases, Requirements and Test cases in Quality Center
• Created and Maintained Test Matrix and Traceability Matrix and performed GAP Analysis.
• Ensured that the deliverables are being met on a timely basis.

Confidential

Responsibilities:

• Involved in developing detail Test Plans for different benefit packages according to Business requirements documentation.
• Involved in discussion with the Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
• Follow up management on errors made by Data Entry associates.
• Involved in new development, support, enhancement of application.
• Responsible to work on Medicaid Management Information System which includes two divisions: HIPAA compliance and Maintenance units division and Claim processing division.
• Monitored workflow of the Resolution/Adjustment Unit, delegate tasks accordingly, and ensure that quality, quantity, and efficiency standards are met or exceeded.
• Worked under HIPPA compliance standards.
• Performed Front-End Testing, Functionality Testing, and Data Driven Testing using QTP.
• Used Ramp up and Ramp Down options in LoadRunner to simulate real time scenarios.
• Developed test automation scripts using Quick Test Pro.
• Used LoadRunner to measure Load and Performance.
• Online monitoring of Graphs/monitors in Load Runner.
• Analyzing scenario performance, graphs and reports in Load Runner.
• Developing /Recording/Enhancing Vuser scripts in Load Runner.
• Well versed with all functionality of Virtual User Generator in Load Runner.
• Configuring Run-time settings for Action / Think-time in Load Runner.
• Maintained Test Matrix which gives overview of the Testing Effort.
• Tested Claims intake/Logged claims/Failed claims data from Pulse tables to Oracle Financials.
• Created test scripts and test data files for the HIPAA 837 Dental transaction based on the ANSI X12N HIPAA standards.
• Monitoring the defect life cycle, generating customized graphs and reports for the client, using Quality Center.
• Used Quality Center to record documenting information useful in debugging process, evaluating test data.
• Used Quality Center for reporting and tracking bug and generating reports.

Confidential

Responsibilities:

• Developed and designed automation test cases based on the test case documentation available in Application Life Cycle Management (ALM).
• Developed Automation Frame Work and used it for automating all the manual test cases under Deal Factory.
• Developed General Functions as well as Application specific functions for use by the team.
• Executed all the manual test cases once before automating to make sure all test cases are current and does not involve any changes to update.
• Dealt with various concepts of Quick Test Professional Automation tool to strategically automate the Deal Factory stand alone application.
• Automated Database test cases as part of complete (end to end) Deal Factory automation.
• Performed Regression testing by running the automation scripts and uploaded all results into Application Life Cycle Management directly for client usage.
• Followed Priciples and Standards of Microsoft scripting for all the automation scripting.
• Used Application Life Cycle Management (ALM) for all our testing needs and made it as our repository for automation work.
• Involved in discussions with test manager on automation status on a regular basis.
• Ensured that the deliverables are being met on timely basis.
• Used bug tracking using Test Director for reporting the Modification Requests and collecting Test Metrics In order to Keep track of the test progress and test execution.
• Prepared Test Strategy, Test plan, Test scenarios, Test cases, and Test Scripts based
• Involved in Database Testing using SQL queries, Data validity testing, Data Integrality testing,
• Used SQL statements in Database Test such as DDL,DML,DCL
• Used QTP output database check point and database check point
• Involved in SOA system testing such as Web services, mid-tier services
• Created orders by modifying the existing XMLs for component testing in order to test different scenarios.
• Extracted and analyzed the output XMLs from the database using Toad
• Developed Virtual user scripts using LoadRunner VUGen.
• Executed Scenarios using multiple Load Generators and monitored performance of different servers and network resources with varying number of Virtual Users.
• Prepared load Test analysis reports (%disk, CPU Utilization, Throughput, %page breakdowns, Response Times, Network Monitors, Web Server Monitor Counters, Captures, System Performance Counters, and Database Performance Counters).
• Test Script review Development of test scripts for manual test scenarios and Parameterization of test cases using Spread Sheets. Used Descriptive Programming

Confidential

Responsibilities:

• Created extensive function libraries in Visual Basic Scripts to enhance the utilization of functional tests and reusable actions.
• Used Quick Test Pro’s conventional data structures and used both the Global and the Action datasheet.
• Customized Actions by creating an Action Template in Quick Test Pro. Used Quick Test Pro’s built-in Data Driving functionalities. Used Automatic Accessibility checkpoints per each web page.
• Developed and reviewed test scripts coded in VB Script for manual test scenarios and Parameterization of test cases using Spread Sheets. Used Descriptive Programming in VBscript
• Used of bug tracking using Test Director for reporting the Modification Requests and collecting Test Metrics In order to Keep track of the test progress and test execution.
• Used Guidewire insurance suite to support claims management, policy administration and billing.
• Involved in Database Testing using SQL queries.
• Used SQL statements in Database Test.
• Wrote reusable action for Maineframe screens as per the requirement.
• Used Quality Center for requirement analysis, scheduling and generating test cases.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Created & Debugged LoadRunner scripts,Manual correlation of viewstates and postscreens,Defect reporting and analysis,Created Test Strategy,Created, ran and analysed tests in LoadRunner,
• Developed Virtual user scripts using LoadRunner VUGen. Created scenarios using LoadRunner Controller and executed them
• Created Standard, Text check points in Test scripts.