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Lead Quality Analyst Resume

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San Francisco, CA

SUMMARY:

  • Over 8 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle testing methodologies.
  • Proficient in System, Functional, Regression, Performance and GUI testing of Client/Server and Web Based applications with hands - on experience on diverse testing tools like Mercury’s LoadRunner, QuickTest Pro and Quality Center.
  • Experience in full Software Development Life Cycle (SDLC) methodologies and validations to ensure the Quality Assurance Control.
  • Strong analytical and QA/testing skills, capacity for work and diagnostic ability, gathering different kinds of project requirements.
  • Knowledge andexperiencein programming languages like C,C++,Javaand scripting languages like VB script, and JavaScript.
  • Good knowledge about Flex scripting and MVC pattern.
  • Hands on experience working with UNIX, Linux operating systems and administration.
  • Well versed on Agile and Waterfall models of SDLC. Experienced in Agile technology with Scrum.
  • Expertise in Analyzing Business Specifications and developing Test Plans, Test Cases and Test Scripts.
  • Expertise in Manual and Automation Testing and well versed on Black Box testing.
  • Expertise in UI testing of Adobe Flex applications.
  • Defect tracking and change management using Quality Center.
  • Expertise in Integration Testing, System Testing, Performance Testing, Functional Testing, Regression Testing, Database testing, and User Acceptance testing.
  • Well experienced in test planning, documentation, defining and executing the Test Cases using automated tools as well as manually.
  • Bug tracking and reporting using Quality Center.
  • Excellent experience doing backend testing using SQL.
  • Excellent experience with SQL queries in Oracle and SQL server
  • Functional testing using QuickTest Professional (QTP) for web based application and checks the functionality of the application for every release.
  • Prioritizing and reporting defects using Quality Center to present documents and reports in weekly team meetings.
  • Extensive experience in performance and load testing using the automation tool LoadRunner.
  • Generate test scripts for Load and Performance testing to see how the system behaves under load using LoadRunner.
  • Create powerful, realistic load tests for thousands of users running business scenarios using LoadRunner.
  • Extensively analyze various performance Monitors to find System Bottlenecks like Memory Leaks, and CPU Utilization and also Network Bottlenecks using LoadRunner.
  • Independent Validation & Verification of software product/process compliance to standards, policies, procedures & output/behavioral requirements.
  • Strong hands on experience in testing Commercial Websites and Business Applications.
  • Strong experience in interacting with developers to analyze the user requirements, functional specifications.
  • Knowledge of Software QA Standards and Methodologies.
  • Excellent communication, interpersonal, intuitive and analytical skills with proven ability to work efficiently in both independent and team work environments.

TECHNICAL SKILLS:

Programming and Scripting: C, C++, JAVA, Python, SQL, VB Script, JavaScript.

Databases: Oracle, MS SQL Server, MS-Access.

Internet Technologies: XML, HTML, DHTML, CSS, XSLT.

Business Modeling Tools: Rational Rose, Microsoft Visio.

Business Analysis Methodologies: RUP, Waterfall, Agile, Scrum

Project Management: Microsoft Project, Microsoft Office.

Version Control Systems: Rational ClearCase, Microsoft Visual Source Safe, CVS

Testing tools: QuickTest Pro, WinRunner, LoadRunner

Bug Management Tools: Rational ClearQuest, Quality Center, Bugzilla, JIRA

Operating Systems: MS-DOS, Windows, UNIX (Solaris), Linux (Red Hat).

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Lead Quality Analyst

Responsibilities:

  • Work closely with the development team in to develop JAVA applications. .
  • Analyzed business requirements, functional specification documents for preparation of test cases.
  • Done regression, functional, integration, smoke, system, UI testing on main application, prototypes created by Adobe Flex.
  • Done Functional and UI automation testing of Adobe Flex application using FlexMonkey.
  • Used Action Recorder to record user actions with application under test and created test scripts in FlexMonkey.
  • Used the automation tool FlexMonkey to inspect and identify application's GUI elements.
  • Used built-in script debugger with breakpoints and command line test execution support.
  • Executed SQL Queries to test the backend data. Prepared and reviewed test cases, status reports, created work summary reports.
  • Validate and ensure timely sign-off on test milestones (test plan, test cases, and test scripts).
  • Develop and review the Test Cases and map them with the requirements.
  • Define and build testing procedures, plan and acceptance criteria for internal/external release.
  • Evaluate and analyze the product specification and functionality of application.
  • Execute functionality tests to validate the single sign on features and identity management systems functionalities.
  • Design and implement complex SQL queries for QA testing and report / data validation.
  • Performed data analysis using SQL queries in TOAD.
  • Analyze the data transformation rules, developed test cases to verify the data quality and integrity.
  • Extensive experience in automated functional testing with QTP.
  • Extensive experience with QTP to generate multiple requests and executed them to identify the server responses under load based on various real time scenarios.
  • Parameterize the scripts to avoid code redundancy and avoid hard coding of frequently changing values using QuickTest Pro (QTP).
  • Perform Functional, Integration, Regression, system, end to end testing manually.
  • Done performance and load testing using LoadRunner.
  • Extensive experience with LoadRunner Controller for preparing goal-based scenarios and manual scenarios.
  • Generated test scripts for Load and Performance testing to see how the system behaves under load using LoadRunner.
  • Created powerful, realistic load tests for thousands of users running business scenarios using LoadRunner.
  • Used LoadRunner to check the source of performance delay: network or client delays, CPU performance, I/O delays, or issues with database server.
  • Analyze the issues/bugs and assign severity and elevate them for timely fixes.
  • Defect management using HP Quality Center.
  • Data validation on Mainframes, Data Warehouse and Operational Support Systems.
  • Attend walkthrough, defect review meetings.
  • Close interaction with Team members, developers, business analysts and project management.

Environment: Windows XP, FlexMonkey 1.0, Quality Center 9.0, QuickTest Pro 10.0, LoadRunner 9.1, Oracle 9i, SQL, TOAD.

Confidential, Seattle, WA

Senior Quality Analyst

Responsibilities:

  • Reviewed and analyzed business requirements and prepared test cases.
  • Done regression, functional, integration, smoke, system, UI testing on main application, prototypes with the help of Ranorex
  • Performed end-to-end testing including security access validation. It includes tests to run through the workflow of the system, to validate the values being passed correctly between modules.
  • Performed GUI regression testing using Squish
  • Performed Functionality, Interface, Database, Security and Boundary testing on the application.
  • Performed Regression testing for defect resolutions and application enhancements.
  • Developed test plan, test cases and test scripts.
  • Participated in Daily/weekly meetings for status updates and changes on the project.
  • Worked closely with end-users to understand business requirements and fulfill customer’s requests.
  • Created and executed SQL queries to validate the data.
  • Used SQL for data integrity testing, captured the SQL statements from the application execution and manually checked the results.
  • Performed Data Driven and Regression testing using QuickTest Professional (QTP).
  • Tested the interfaces to mainframes and data validation.
  • Extensive experience in load testing with LoadRunner.
  • Extensive experience with LoadRunner to generate multiple requests and executed them to identify the server responses under load based on various real time scenarios.
  • Used LoadRunner to generate different loads at different increment starting from 50 Vusers and ramped up to 1000 Vusers until it reached 100% CPU.
  • Managed Defect Tracking process, which included prioritizing bugs, assigning bugs, and verifying bug-fixes using Quality Center.
  • Bug reporting and tracking them to completion, which involves coordinating between the development and support group.
  • Performed and coordinated User Acceptance Testing to achieve 100% customer satisfaction.

Environment: Java, JavaScript, Ranorex, Squish, LoadRunner, Quality Center8.0, QTP 9.5, Oracle 9i, SQL, TOAD.

Confidential, San Ramon, CA

QA Analyst

Responsibilities:

  • Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements using Quality Center.
  • Developed Test plans, Test cases, Test Scripts, Test strategy, Test Scenario, Test Reports.
  • Developed automation scripts in QuickTest Professional (QTP).
  • Optimized QuickTest Professional (QTP) scripts for Regression testing of the application with various data sources and data types.
  • Responsible for Automation Scripts & library functions maintenance.
  • Reported defects using Quality Center and interacted with developers to resolve any defects/issues through Microsoft Outlook.
  • Performed data validation using SQL.
  • Using LoadRunner Controller Various Scenarios for 10, 20, 30 and ramped up to 2500 Virtual users were created and they were run each for 20 iterations.
  • Generated test scripts for Load and Performance testing to see how the system behaves under load using LoadRunner.
  • Performed Integration, Regression, UAT and Database testing.
  • Prepared status summary reports with details of executed, passed and failed test cases.
  • Responsible for updating and maintaining Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
  • Organized weekly Project Status and Task Review meetings.

Environment: QTP 9.5, LoadRunner 8.1, Quality Center 8.0, Performance Center, Microsoft SQL Server, Oracle 9i, AJAX, JavaScript, TOAD, HTML, Linux, Windows XP.

Confidential, San Francisco, CA

Senior Quality Analyst

Responsibilities:

  • Participated in requirement analysis and use case analysis.
  • Created Test Plan and Test Cases using Business requirements document and Functional requirements document of the system.
  • Involved in Project Planning, coordination and implementation of QA methodology.
  • Actively participated in Interaction with Project management team.
  • Converted high level test requirements into test cases.
  • Involved in Daily status meeting for defects and testing progress.
  • Conducted Black Box testing for the application for various builds in a team environment.
  • Performed Data Driven Tests and Action Based Recording using QuickTest Pro (QTP).
  • Generated test scripts for Load and Performance testing to see how the system behaves under load using LoadRunner.
  • Carried out extensive Performance testing with the estimated capacity virtual Users by using LoadRunner.
  • Responsibility for full QA life cycle.
  • Generation of weekly status reports and weekly Bug tracking reports.
  • Prepared a Traceability Matrix to map the Requirements, design and System Test cases
  • Conducted Functional and Regression Testing both Manual and Automation.
  • Reported and tracked defects to development team using Quality Center and made sure that the bugs are fixed by performing regression testing.

Environment: QTP 9.5, LoadRunner 8.1, Quality Center 8.0, Performance Center Microsoft SQL Server, Oracle 9i, AJAX, JavaScript, TOAD, HTML, Linux, Windows XP.

Confidential, Fremont, CA

Quality Analyst

Responsibilities:

  • Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements using Quality Center.
  • Developed Test plans, Test cases, Test Scripts, Test strategy, Test Scenario, Test Reports.
  • Developed automation scripts in Quick Test Pro.
  • Responsible for Automation Scripts & library functions maintenance.
  • Reported defects using Quality Center and interacted with developers to resolve any defects/issues through Microsoft Outlook.
  • Performed data validation-using SQL.
  • Automated Functional Testing using QuickTest Professional (QTP) for the project that required enhancing password management functionality in accordance with Confidential security group requirements.
  • Recorded the Test cases using QuickTest Professional (QTP) and checked the functionality of the application.
  • Used LoadRunner to provide performance testing for the current application.
  • Done Performance testing with the estimated capacity of virtual Users using LoadRunner.
  • Used Load Runner Controller Various Scenarios for 10, 20, 30 and ramped up to 2500 Virtual users were created and they were run each for 20 iterations.
  • Used Performance monitor and Load Runner graphs to analyze the results.
  • Performed Integration, Regression, UAT and Database testing.
  • Prepared status summary reports with details of executed, passed and failed test cases.
  • Responsible for updating and maintaining Test Director for all the defects found during functional and regression testing and follow up the bug life cycle.
  • Attended weekly status meetings.

Environment: Test Director 7.0, QuickTest Pro 6.5, LoadRunner 8.0, WinRunner 7.0,MS SQL Server 2000, HTML, XML, Altova XMLSpy 2004.

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