SUMMARY:

• Over 8 years of experience in software testing process which includes preparing Test Plans, Test Scripts, Test Cases, Test Scenarios Executing Tests based on business requirements and functional requirements and Defect Tracking for both Manual and Automated Testing.
• Sound knowledge of Black Box, White Box, System, Regression, Integration, Functionality and User Acceptance Testing
• Ability to understand Functional and Software Requirements Specification documents.
• Experience in testing on Enterprise wide applications with multiple databases
• Involved in Complete Software Development Lifecycle (SDLC) from Business Analysis to Development, Testing, Deployment and Documentation
• Testing of Client - Server and database projects on Windows and UNIX Operating Systems
• Excellent working experience with Mercury Win Runner, QuickTestPro, Selenium and Load Runner.
• Strong Skills in creatingQAtesting environment using Integration, GUI, Functionality, Regression, Performance, System, Stress and Configuration Testing
• Experience in test management and defect tracking tools like Quality Center, Test Director, Clear Quest
• Experience working in Telecom, Cable, Financial and Health Care Domains
• Familiar with Agile Methodology - Scrum, V Model
• Ability to test backend applications by writing SQL and PL/SQL statements
• Extensive experience in developing Test Traceability Matrix.
• Well versed in analyzing Results, Bug Tracking & Reporting, Detailed status reporting
• Experience in writing the code for the automation scripts by using QTP, Win Runner, IBM Rational FunctionalTester
• Good knowledge on test coverage analysis and Ability to mentor teams to meet the deadlines
• Good understanding of Relational Database Management Systems
• Expert in Using Quality Center as repository for maintaining test cases, execution and tracking the defects
• Excellent knowledge of VB Script and Descriptive Programming for developing Test script and Functional libraries.
• Efficient in interacting with developers and other team members to ensure high quality software is delivered. Ability to work efficiently as Individual and in a Team.
• Committed, and Result Oriented with a quest and zeal to learn new technologies and undertake challenging tasks. Also hard working in nature to achieve that extra mile whenever required.
• Excellent ability to manage resources in mission critical, high-pressure projects.
• Excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: Selenium IDE/Web Driver, HP Quick Test Professional (QTP), Load Runner, JMeter

Programming languages: C, C++, HTML, Java, XML, Visual Basic

Scripting languages: VB Script, Java Script, Shell Script and PerlDatabase& Tools MY SQL, SQL Server, Oracle MS Access and Toad

MS-Suite: MS- Word, MS- Excel, MS- PowerPoint, MS- Outlook

Doc Version Control: Microsoft Share Point, SOAP UI

Operating Systems: MS Windows NT/2000/XP, UNIX, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Sr. QA Analyst

Responsibilities:

• Coordinated and communicated with theQALead, Clients, Developers, Business Analysts, System Analyst and otherQAstaffs in order to complete the task on time and to ensure the requirements are met.
• Involved in front end testing.
• Analyzed the entry and exit criteria.
• Extensive experience in writing Test cases/scenarios and Executing Test cases/scenarios for Functional, Integration, end-to-end and other kind of testing to meet the need of customers.
• If any errors found, even if they are out of scope, addressed those issues in the everyday Agile meeting and took necessary steps based on the discussion on the call.
• Involved in the triage meetings.
• Mapped Test Cases to the Functional and Business Requirements creating a traceability matrix.
• Created the test data using the (Test Data Management) TDM tool.
• Extensively performed Positive and Negative testing so as to crack any defect that could exist, thereby helping to create an perfect, error-free, end product.
• Sent daily status report about the LCR and projects that I handled for the upcoming release to the lead and the required team members.
• Involved in modifications or rework to existing test cases whenever there is a change or enhancement in functionality of the application.
• Worked with the SQL queries to retrieve and manipulate the data as per the requirement.
• Attended everyday defect status call and distributed the defects to help clear the defects inQAbucket.
• Profound experience in tracking software bugs and raising defects whenever there is a break in the code and the functionalities. Reported the same to the developer using HP Quality Center by taking appropriate snapshots of errors and proofs that would help them understand the requirements.
• Experience with Salesforce.
• Communicated the real requirement to the offshore teams (TCS and Ericsson both) and then guided them the next step to get the task done on a daily basis.
• Supported in every release major or warranty.
• Worked on Quality Center on a daily basis for the test cases execution, logging defect, and for many other purposes.
• Assigned the valid defects to the developers with the Conversation ID and the XMLs request and response.
• Provided feedback to the whole project team includingQAteam to exceed individual and group goals.
• Conducted necessary regression-testing both impacted and non-impacted regression testing.
• Identified deficiencies or repetitive test cases in existing test plans to improve quality and timelines within theQAprocess.
• Worked with BA and vendors for requirements gathering and clarification & for gathering and reviewing design documents for testing.
• Validated the production issues reported through the trouble-ticketing system.
• Provided on-call support for production issues.
• Raised INC tickets (Incident Tickets) as needed.
• Reported concerns in case of need to the vendors for the proper vendor actions.
• Contributed to the development of documentation related to testing to offshore and helped preparing all possible scenarios and completing the test cases writing.
• Worked with other team members on theQAteam to come up with the best testing strategies.
• Interacted frequently with developers to resolve critical and major bugs quickly.
• Provided assistance for the UAT.
• Resolved and escalated issues in timely manner and worked under strict deadlines and pressure.
• Responsible for handling other duties as assigned.

Environment: Web, Windows XP, Microsoft Word and Microsoft Excel, Quality Center 11.00, IRB, GAL, Splunk, SOA Tool, Test Data Management Tool, RTAPL, etc.

Confidential, Aurora, CO

QA Tester

Responsibilities:

• Involved in analyzing the requirement specification and resolving the ambiguities with the business analysts.
• Designed and executed manual test cases. Created requirements coverage by mapping the requirements with the test cases.
• Involved in smoke testing, system testing, End-to-End Testing and regression testing on different components of the application.
• Performed Regression Testing to verify various sections of the system to ensure that changes or fixes in the system not only work, but also do not adversely affect the remainder of the system.
• Work with Business to formulate User Acceptance Test Plan and provide sufficient support during User Acceptance Test phase.
• Involved in designing and executing Test scripts for cross browser testing using the Selenium Webdriver.
• Worked on developing the automation scripts using Selenium Web Driver with JUNIT Frame work.
• Performed Functional Testing, Data driven testing for web services in SOAPUI
• Used Data Sink in SOAPUI to store web service responses in Excel sheet.
• Implemented and Executed SQL queries on the database in order to ensure data accuracy.
• Used UNIX to check error log file
• Interacting with business analysts to better understand requirements.
• Active participation in regular status meetings, defect meetings, root cause analysis meetings.

Environment: Quality Center 9.0, Selenium IDE, Selenium WebDriver, Junit, TestNG, XML, WSDL, SOAPUI3.6, oracle 10g, Unix, MS office tools, Java.

Confidential, Mount Laurel, NJ

QA Tester

Responsibilities:

• Analyzed the business and system requirement documents and responsible for developing detailed test cases
• Created Test Cases as per the business requirements and executed them
• Performed regression, functional testing, smoke testing, production testing, black box testing, user interface testing, User Acceptance and Assisted in Unit and System testing of various modules
• Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Performed extensive Positive and Negative testing, so as to crack any defect that could exist, thereby helping to create an as perfect, error-free, end product.
• Experienced in developing Test Cases, Test Plans and generating Various Reports
• Prepared the data for the test cases. Involved in Functional, Integration and Regression testing of the Web application
• Involved in Ordering, Fulfillment and Activation of devices using DTA Automated web-based applications like. COM, IVR, SIK OMS and Fulfillment Center on MOTO and CISCO controllers (DAC and DNCS)
• Validated the logs in UNIX box using UNIX commands during Video Testing
• Hands on knowledge on Account billing systems such as ACSR and AMDOCS (COMTRAC).
• Hands on Experience in Provisioning of HSI (High Speed Internet) and CDV (Comcast Digital Voice) by testing several web-based provisioning systems and activation of Video devices (X1, RNG150).
• Extensively used SOAP UI Tool to test the Web Services.
• Worked on different provisioning flows such as Legacy, CMS and IMS and knowledge on different CDV switches such as SV, BTS, and SPG.
• Expertise on Jxplorer, interface to handle LDAP database.
• Responsible for developing test cases for GUI and functionality testing of the website and cross browser compatibility.
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases with DOORS management tool to track the business requirements
• Involved in Writing SQL queries to validate the data inserted into the database, and also verified the database updates, insert and delete of the records.
• Involved in Service Level Automation Execution, developed Check Points and parameterized the data in Service Test Tool.
• Developed test plans and performed peer reviews of deliverable documents to be stored in Documentum.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on ORACLE database.
• Documented and reported the defects using Quality Center 10.0 and interacted with the developers for the defect correction to ensure applications functionality and stability
• Extensively used Quality Center 10.0, ALM and JIRA for bug reporting/tracking and to manage the Test Scripts in Test Plan Tab and Test Run Status in Test Lab
• Involved in offshore-onsite coordination to reduce the gaps within the team
• Actively participated in a daily test scrum meeting to discuss about daily activities, monthly UAT Sessions and generated the Action Item Documents and prioritize them in the Monthly Iteration Cycles.

Environment: Windows XP Professional, Manual Testing, Soap UI, Quality Center 9.2,10.0, ALM, Java, Java Script, HTML, XML, SQL 2005/2008, Oracle, UNIX, ESP Services, JIRA, Jxplorer, HP Service Test

Confidential, Phoenix, AZ

QA Analyst/Tester

Responsibilities:

• Responsible for the testing phases of certain projects.
• Worked with Business Analyst and Users to document requirements.
• Performed Black Box testing for functional flow of applications.
• Published test reports like Defect summary status as well as overall testing percentage completions to management, BA and QA lead.
• Extensively used Quality Center for executing the functional test cases.
• Extensively used HP QTP for writing the Automated test scripts for the Regression test cases.
• Good Exposure in using the QTP tool features such as Recording, Data table, Object Repository, Debug viewer, Object Spy, Step generator, Parameterization, Actions, Methods, Checkpoints, Synchronization and Recovery scenarios
• Experience in Descriptive programming in QTP.
• Experienced in writing Automated Test scripts using VB Script.
• Tracked and analyzed the defects found during testing and work with the Developer in getting the defect fixed according to the severity and priorities.
• Experience in agile testing by closely interacting with developers to ensure continuous progress.
• Played a major role by actively participating in scheduled conference calls with different regions to review the testing status.
• Generated graphs, Test metrics and project reports to analyze the performance for business groups and CPMs.
• Create and Submit the Test Phase Summary Report to the Project Team.
• Worked closely with users and coordinated user acceptance testing for different projects.
• Provide the support as a QA at the time of Release.

Environment: Windows XP, SQL, HP QC, HP ALM, HP QTP, PUTTY, Microsoft office professional, MS Excel, MS word, SQL Developer, TOAD, .NET.

Confidential, Oakbrook, IL

Informatica/SQL Tester

Responsibilities:

• Involved in creating source target mappings based on the Technical Design requirements.
• Involved in Business analysis and requirements gathering.
• Assisted in creating fact and dimension table implementation in Star Schema model based on requirements.
• Develop ETL test plans based on test strategy. Created and executed test cases and test scripts based on test strategy and test plans based on ETL Mapping document.
• Tested design strategy of the Extract, Transform and Load for various ODW tables.
• Tested mappings with the Design Documents and also performed testing for various sample data.
• Tested various mappings transformations like Filter, Joiner, Sequence Generator and Aggregator and perform query overrides in Lookup transformation as and when required to improve the performance of the mappings.
• Co-ordinate with team members for effective management for all project requirements and responsible for deliverables and receivables during all project phases.
• Preparation of technical specifications and Source to Target mappings.
• Extensively used SQL programming in backend and front-end functions, procedures, packages to implement business rules and security
• Experienced using query tools for Oracle to validate reports and troubleshoot data quality issues.
• Solid testing experience in working with SQL Stored Procedures, triggers, views and worked with performance tuning of complex SQL queries.
• Developed scripts, utilities, simulators, data sets and other programmatic test tools as required executing test plans.
• Effectively communicate testing activities and findings in oral and written formats.
• Extensively used Informatica power center for extraction, transformation and loading process.
• Worked with ETL group for understating mappings for dimensions and facts.
• Extracted data from various sources like Oracle, flat files and SQL Server.
• Validated cube and query data from the reporting system back to the source system.
• Used different sources for Input.
• Applied appropriate validation rules and created graph parameters to check the validations are correct so that the graph should stop.
• Created lookup files where necessary for validation of critical enterprise codes, lender identifiers and service numbers.
• Created different user defined functions for applying appropriate business rules
• Written test cases and completed unit test documentation.
• Involved in pager rotation program to support 24 x 7 production support.

Environment: Informatica PowerCenter, MVS, Oracle 10G, SQL Server, DB2, Windows 2000 Pro, XML, XSLT, XSD, Rapid SQL, PL/SQL, TOAD, Dat Files, XML Files, Autosys