PROFESSIONAL SUMMARY:

• Over 11+ years of experience in IT industry in Analysis, Design, Development and Software Quality Assurance in testing the web - based and client server applications in different domains like CRM(Sales Force),Government, Insurance, Real Estate, Healthcare, Banking, Retail and Logistics applications.
• Excellent understanding of entire Software Development Life Cycle and Testing Process, Techniques and Strategies.
• Prepared Test Plans and Effort Estimations.
• Worked on Various Methodologies like Agile, V-Model, Waterfall and Iterative.
• Extensive experience with development and test methodologies including Agile and Test Driven Development
• Expertise in analyzing Business requirement specification and System Requirements specification, and involving in designing, developing and executing Test Strategies, Test Plans and Test Cases and have excellent documentation skills.
• Hands on experience in performing Manual and Automation testing.
• Experience in writing, inserting verification points and executing test cases using automation tools like Rational functional tool 7.0.1,8.2.1,Rational Performance tool V8.2.1, Selenium(Web Driver), and QTP.
• Expertise in Selenium Web Driver, Framework using Keyword Driven and Data Driven.
• Good Working Knowledge in Java to build automation script.
• Used Sauce Lab to Automate Manual and Automated Test Scripts for Cloud Computing
• Experience with implementation and integration testing of customer relations management solutions for Salesforce.
• Profound knowledge of web services testing using Service Oriented Architecture tools SOAP UI.
• Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.
• Expertise in reporting the bugs using bug-tracking tools like JIRA, Quality Center and Rational Clear Quest, Borland Start Team, RQM.
• Actively involved in Disaster Recovery Testing.
• Testing experience includes Integration Testing, Regression Testing, Performance Testing, Functional Testing, System Integration Testing, Load Testing, UI Testing, and User Acceptance Testing.
• Hands experience in performing backend testing on SQL Server, Oracle, and MS Access databases
• Used TOAD, SQL developer to query and retrieval of required data.
• Delivering the status reports like testing status, defect-tracking status, and weekly status reports to Test Manager.
• Coordinated end to end testing with clients and functional teams

TECHNICAL SKILLS:

Functional Testing Tools: Rational Testing Tools (RFT, RPT, CQ, TM, CQTM, RQM) Selenium (Web Driver),QTP, SOAP UI 2.5 (Web Services)

Defect Management Tools: JIRA, Rational Clear Quest, Quality Center, Borland Star Team, Version One

Programming Languages: C,Java,HTML5,XML

Performance Tool: Rational Performance Tester 8.2

Test Management Tool: Rational Test Manager, Rational Quality Manager, Quality Center, Version One

Functional Tool: Rational Functional Tester for Java 8.2, Selenium Web Driver, Sauce lab

RDBMS: Oracle 8.0, MS SQL Server, Toad & MS-Access

Web Servers: Java Web Server2.0, IIS 5.0,Apache 2.2.3

Operating Systems: Windows 98/NT/2000/XP/Vista, UNIX

Configuration Management Tools: JIRA, Version One and Rational Clear Case, Share Point

MS Suite: MSWord, MS Excel, MS: Outlook and MS Access

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst

Responsibilities:

• Interacted with Business Analysts, Sourcing and Modeling teams and Project Managers during all phases Prior to QA phase
• Developed QA Estimates for test planning and execution
• Preparation of Master Test strategy for the project
• Review and Preparation of Master Test plan for the monthly release.
• Tested all Services of Nissan US/Canada Build Files to process the files to ESB, SMS, Supply Chain, and Verizon Database
• Validated and updated Verizon processed XMLS
• Validated Data Nissan US/Canada Vehicle Info using Jasper tool
• Worked on Oracle BRM for SMS (Subscription Management System) to create and find the Customer.
• Created and reviewed detailed Test plan, Test cases/Test scenarios for Manual Testing in HP QC.
• Used HP Quality Center as a test management tool in defining releases, documenting requirements and test cases and mapping requirements with test cases, defect reporting and analyzing test results.
• Clearly communicated defects with developers and updated comments in Mercury Quality center.
• Great expertise in testing web services via SOAP, using the open source testing tool SoapUI
• Working on Nissan Web Portal, Nissan Mobile App and Mobile Web
• Performed Back end testing by writing SQL statements like Join, Inner Joins, and Outer joins and Self Joins used SQL Developer
• Performed Backend/SQL Test for Insert, Update, and Functions
• Validated outgoing XML messages
• Connected remotely to UNIX servers using PUTTY and FTP files across different test environments by Command prompt
• Possess expert level of understanding of WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
• Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
• Responsible to Validate the XML logs of ESB, Verizon logs in TIBCO tool (Common Language Extensions)
• Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.

Environment: Java, J2ee, ESB, TIBCO, WSDL, XML, SOAP UI5.3, Web Services, ESB, Putty, Notepad++, SQL Developer, SharePoint, JIRA, Selenium, Rational Quality Manager, HP Quality Center 10.0MRIS-Rockville, MD

Confidential

Sr. QA Analyst

Responsibilities:

• Worked on Zuora: Subscription Billing Solutions and integrating with CRM Sales Force.
• Worked on CRM Sales Force and MRIS Mobile applications, Price Changes, Subscription Management System.
• Support CRM Sales Force.
• Experience customizing standard objects - Accounts, Contacts, Opportunities, Cases, Leads, Campaigns, Reports and Dashboards.
• Worked on various products of MRIS like MRIS Website, Matrix, Keystone, e-Process and MRIS Staff Site.
• Maintenance of Selenium Automation Scripts.
• Used Selenium Web Driver as the connector between Eclipse and Automation Framework.
• Automated GUI using Selenium and Java
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Automated Salesforce scripts using Sauce Lab tool.
• Functional, Integration testing using SOAP UI tool for Webserivice and XML.
• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Expertise in Data Driven, Keyword Driven Automation Frame Work with Selenium
• The testing effort included Test Planning, Business Acceptance Testing, and Regression testing of Existing Features, Functional Testing of new pages and overall site developed via a new CMS (content management system) and technology (php vs coldfusion), Features, Configuration Test and Performance Testing.
• Tested in all Internet browsers(Cross Browser Testing) - IE10.0,IE7.0,IE9.0,IE8.0, Safari5.3, FF3.6, FF11.0, latest version of Chrome for browser Compatibility and Ipad 1,2 and Mobile Devices HTC,BlackBerry,Iphone-4S.
• Actively involved in Disaster Recovery Testing
• Ensure that the manual transactions that are streamlined and automated, meets business requirements
• Used RFT for regression testing and used script according to the functionality
• Using RFT developed Data Driven Test scripts
• Develop test automation programs MRIS products using Java, Selenium
• Created SQL scripts for validation
• Designing SQL queries while performing database testing
• Actively involved in Disaster Recovery Testing
• Used JIRA, Version One for Issue and Defect Tracking and creating Reports as per the project
• Worked on Clear Quest, Rational Quality Manager (RQM) to manage Test Plans, Test Scripts, Test Cases, and Test Results.
• Worked on Rational Performance Tool (RPT)for Load and Performance tests for MRIS.com(Website), Slideshow(virtual tour), ezListing Transfer (E-commerce) projects
• Worked as a Administrator for Rational Quality Manager (RQM)
• Worked on SharePoint for Version Control

Environment: Java, J2ee, Cold Fusion, PHP, WSDL,XML, SOAP UI,Websphere2.2.3, SharePoint, HTM5, JIRA, Rational Clear Quest6.0, IBM Rational Functional Tester, Selenium Web Driver, Rational Quality Manager, Rational Performance Tester.

Confidential, Indianapolis

QA Analyst/Lead

Responsibilities:

• Involving in gathering the requirements from Users along with BA’s and keeps tracking of minutes of meeting and updating the Story Board and Usecase document with the requirements and the business rules.
• Involving in different modules like ESS, CSS, Tax, Benefits and Appeals modules.
• Involving in test cases and test scripts preparation using Rational Test Manager
• Validating Overpayment, underpayment and notice generation process
• Logging the defects in Clear Quest and keeping track of the defect throughout its life cycle
• Worked on Clear Case for Version Control
• Providing the required test data for the developers in order to fix the defects
• Participating in QA team meeting and bug tracking meetings.
• Working on Agile Methodology (Stand-up Meetings, Scrum Meetings, Update Time report )
• Proactively interacting with Business Analysts and Developers regarding testing status and defect tracking.
• Used RFT for regression testing and used script according to the functionality
• Capturing, inserting verification points, verifying and replying user interactions automatically to identify defects using RFT
• Using RFT developed Data Driven Test scripts
• Performed functional, regression and UAT, BAT testing.
• Performing Integration testing of ESS, CSS, Tax, Benefits, Appeals to Legacy systems.
• Performing different types of testing like Functional, Smoke, System, Data Integration, Regression tests, UAT Testing and Database testing.
• Generating the Test scenario, Test scripts, Test Conditions and Expected Results for Use Case.

Environment: Mainframes, Java (J2ee JMS), RAD6.0, XML, WSDL,Oracle, Rational Test Manager 6.0, Rational Clear Quest6.0Rational Clear Case 6.0, IBM Rational Functional Tester

Confidential, DE

QA Engineer

Responsibilities:

• Involved in the development and implementation of Test cases, Test plans, Test data and Test scripts according to requirements in the Use Case and Requirement documentation.
• Fully integrated with Quality center, created test sets for each release and diddefect tracking and reporting.
• Performed functional, regression and UAT testing.
• Responsible for designing, writingand reviewing ofTest Plan for the application.
• Group Logo and Bank Logo Verification Checking for appropriate 'group logos' with related 'bank logos' for both US and Canada accounts. Match them with POE (Product Offering Engine).
• Verification and Validation of Finance Charge calculations through POE.
• Good Exposure in using QTP integrated Environment.
• Experience in Descriptive Programming using QTP.
• Worked on Points application. Checking whether points are routing to retail or cash and total collected points.
• Writing SQL queries for back end verification and validation using several sql statements and joins
• Used Quality Center for Defect Management
• Performed End-to-End testing manually.
• Participated in Defect Review Board meetings to verify and review various defects logged against the application.

Environment: Mainframe 3270, DB2Manual testing, MS Access, SQL, MSEXCEL, Windows XP, MS Word, Quality center,Power builder, java, Oracle 10G.

Confidential

System Analyst/QA

Responsibilities:

• Interacting with the Clients for gathering, updating and modifying the Requirements along with BA’s.
• Reviewing the Requirements and Specification documents for all the concerned Functionalities
• Executed the test cases in Manual testing
• Creating and modifying the test cases according to the functionality change.
• Tracked and reported product’s outstanding issues throughout the development life cycle
• Involved in writing, Test Scripts, Test cases, updating the Test cases and executing the same in Rational Test Manager
• Creating Test Plans to check those requirements through implementation and execute UAT and Regression testing
• Monitoring the test process by creating reports and graphs using Clear Quest
• Used RFT for regression testing and used script according to the functionality
• Capturing, inserting verification points, verifying and replying user interactions automatically to identify defects using RFT
• Using RFT developed Data Driven Test scripts
• Submitting and managing defects through Clear Quest
• Involved in manual testing and performed different types of testing like Smoke Testing, Sanity testing, Functional, System, Integration, and Regression tests, Load, Stress and Database testing User Acceptance Testing.
• Tracking all the activities doing at both onsite and offshore and updating the same to the manager.
• Mapping the Requirements to Test cases (Traceability matrix)
• Reporting and maintaining application bugs and errors, verified fixed defects, and prioritized outstanding defects.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, SQL Server, Microsoft XL Sheet, Win 2000MS Word, RFT, Clear Quest, Clear Case, Rational

Test Manager

Confidential

Responsibilities:

• Determined user/business/functional requirements. Created vision, scope, and use case documents
• Involving in implementation of entire testing cycle including Functional Testing, System Integration testing, Data base testing, Regression Testing and User Acceptance Testing
• Executed the test cases in Manual testing
• Worked on Client Eligibility/Enrollment Modules
• Worked on State-provided Health Care, State-provided Medicaid projects
• Modifying the test cases according to the functionality change.
• Creating, updating, assigning, and closing the defects in the Quality Center
• Maintaining the requirements, test plan, test cases and defect reports using Quality Center
• Tracked and reported product’s outstanding issues throughout the development life cycle
• Verifying the back end Tables by using SQL Select statements, using different types of joins.
• Involved in creating Test plan, Test scripts, Test cases, Test conditions, and Test data.
• Involved in developing the tractability matrix in XL sheet
• Involving in manual testing and performed different types of testing like Functional, System, Integration, Regression tests and Database testing.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, CPP, UNIX, SQL Server, Win 2000, MS WordMicrosoft XL Sheet, RFT 7.0.1, Quality Center

Confidential

QA Tester

Responsibilities:

• Verifying the back end Tables by using SQL Select statements, using different types of joins
• Prepared test cases run the test scripts. Analyze and recover from test failures
• Document incidents and log results. Verify and validate fixes. Document change requests
• Involved in Regression Testing. Involved in system testing.
• Bug Reporting (Eventum).

Environment: Java, JSP, XSL, Apache Web Server V2.0, Tomcat v4.1.30, Win 2000, Microsoft Servlet, Oracle 9.1

Confidential

QA Analyst

Responsibilities:

• Executed the test cases in manual testing
• Modifying the test cases according to the functionality change.
• Tracked and reported product’s outstanding issues throughout the development life cycle
• Functional testing, Integration, Regression Testing and System Testing.
• Involved in writing test cases, updating the Test cases and executing the same
• Analyzing Test Results, developing the Bug Report
• Quality assurance to meet internal specifications.

Environment: Java, JSP, J2EE, JMS, Servlets, Web Services, Web Logic Server, CPP, UNIX, SQL Server, Win 2000, MS WordMicrosoft XL Sheet, RFT 7.0.1, Screen Generator1.5