SUMMARY

• Over 6+ years of solid experience in providing Quality Analysis Solutions and Business Specification design working in large global financial companies participating in all phases of SDLC.
• Expertise in financial services/markets, investment banks, brokerage, securities knowledge of derivatives, Information Technology, Equities Projects.
• Highly experienced in designing and developing Use Cases, Activity Diagrams, Sequence Diagrams, OOD, and project reporting using Visio, assessing business processes and requirements with over 6 years of experience.
• Adept at project documentation using MS Project, preparing and executing Test Plan, Test Scripts and Test Case document for User Acceptance Testing (UAT) based on functional and technical specifications, and performing system and workflow analysis.
• Performed Manual and Automated Testing on the application and also performed Acceptance testing.
• Performed GAP analysis, documenting variances and featuring steps to overcome the gaps.
• Tested Functionality and navigation testing by executing the Test Script for version and changes.
• Expert in creating and developing project plans/schedules, managing resources, gathering business requirements and translating them to technical requirements, gathering and analyzing functional specifications, conducting status meetings and reporting, identifying problems and dealing with business owners and users to identify resolutions for issues identified with over 6 years of expertise.
• Worked for a financial company providing support to the global operations control change management following key Software Development Life Cycle SDLC/SOX Project Stages to ensure quality of work effort and ability to report on key milestones.
• Liaised with developers, business users and control teams for requirement implementation, reconciliation delivery and timely escalation of issues to avoid delays and other project activities.
• Equipped with strong analytical and problem solving skills, keen to details, flexible, accountable and an advocate for creating a team atmosphere.
• Excellent communication, presentation and interpersonal skills with the ability to work with employees at all levels of the organization.

TECHNICAL SKILLS

Design & Web Publishing Tools: PowerPoint, MS Visio, Erwin, MS FrontPage, Rational Rosé, Dream Weaver, Macromedia.

Bug tracking tools: Mercury/HP Quality Center 9.0/8.2, Rational ClearQuest 7.0/7.1, Rational Requisite Pro 7.1, Rational Robot 7.0, Bugzilla, JIRA.

Databases: SQL Server 7, SQL Server 2005, mySQL, MS Access 2000, Oracle 11i.

Reporting tools: Crystal Reports 9.0 Enterprise Edition, Business Objects XI Rich Client and We client 3.1.

MS Suite: MS Visio, MS Word, MS Project, MS Excel, MS Outlook, MS Publisher

Programming Languages: C, C#, .NET, ASP.NET, VB6.0

Operating System: Windows 2000, Windows NT, Windows XP, UNIX (using TAM), LINUX, MAC OSX

ERP/CRM: SAP, Oracle, PeopleSoft, Salesforce.

PROFESSIONAL EXPERIENCE

Confidential, Manhattan, NY

Sr. Quality Analyst

Responsibilities:

• Worked closely with Middle Office, Back office and Trade Support Teams to gather business specifications document for the Securities Trade Order Life Cycle and other issues throughout Project Life cycle.
• Analyzed functional requirements, incorporated development and business objectives, and used the information to develop detailed comprehensive test strategies to verify system changes that met the needs of the client.
• Extensive interaction with front office business partners of varying levels in capital markets, loan origination, sales, as well as business management, operations and compliance
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using Visio. Performed system and workflow analysis.
• Gathered functional specs from users and documented functional specs.
• Prepared and executed Test Plan, Test Scripts and Test Case document for User Acceptance Testing (UAT) based on functional and Technical Specifications.
• Liaised with IT Developers, business users and control teams for requirement implementation, reconciliation delivery and timely escalation of issues to avoid delays.
• Performed UAT’s for different source systems to get automated feed followed by automated jobs in feed acquisition phase.
• Executed Reconciliations for each System which deals with Product and Services like Fixed Income, Cash Securities, Listed Derivatives, Equities, OTC Derivatives, Global Foreign Exchange, Global Money Markets, Options, Asset Servicing, and Security Financing.
• Allocated resources for the project as per the timelines and handled resources and project timelines issues with the upper management, had conference call with offshore team for weekly status report.
• Organize and lead Change Control Board (CCB) and Quality Assurance for weekly change requests processed by IM organization
• Developed As - Is and To-Be flowcharts and wrote business requirements and technical requirements. Managed development team by working with them to review business needs and monitor progress based on project schedule.
• Implemented data wrangling: cleaning, transforming, merging and reshaping data frames using Python
• Used Python to measure the investment risk by calculating the covariance between securities.
• Used SQL to extract and sort data from the banks data base to create control groups for our statistical analysis and modeling of the investment and ROI patterns of the different regions(AMER,EMEA,APAC).
• Unified internal reporting and intelligence by joining source data from numerous systems, aligning KPIs across departments, and disseminating results with front end tools such as Tableau, and different functions such as VLOOKUP’s, HLOOKUP’s, Pivot tables in Excel.
• Created and/or upgraded Structured Query Language (SQL) stored procedures, tables and queries to modify or create reports for five global operating units
• Conducted weekly meetings with the project team and weekly status reporting (Score Card) and prepare an overall QA status report and share it with the Team/Senior management using JIRA and HP QC 9.2.
• Develop detailed documentation for training and testing. Train end users in job specific tasks and prepared traceability matrix from the requirements for testing purposes.
• As a part of Change Management participated in the prioritization of the projects and made decisions regarding any changes to the Application according to their impact on the application.
• Followed the key Software Development Life Cycle SDLC/SOX Project Stages to ensure quality of work effort and ability to report on Key milestones.

Confidential, Jersey City, New Jersey.

Quality Analyst

Responsibilities:

• Analyzed system specifications and business requirements.
• Involved in creating detailed Test Plan, developed plan, coordinated, and monitored project levels of performance and activities to ensure project completion.
• Created user requirements document for companywide reports by communicating with end users and developers.
• Managed a multilevel responsibility matrix providing senior leaders with a thoroughly operative report management and problem-solving platform for the creation of crucial financial reports.
• Involved in gathering business requirements from the end users and management
• Worked directly with developers, Project Manager and business contacts to produce Test Scripts and Test Conditions.
• Followed established formats and procedures, created new formats, as well as researched, created, edited technical and business data documents.
• Reviewed test cases written by team and made modification for better execution of test cases.
• Responsible for providing primary leadership in designing, leading, and directing all aspects of UAT Testing Reviewed success of functional, regression and end-to-end testing done by the team.
• Assisted in the training effort for educating the end users with the new system and how it affects the report format and structured by creating training manuals.
• Used Tableau as a Reporting BI tool to identify and communicate trends regarding operational performance, strategy performance, and portfolio collection/recovery performance.
• Applied technical skills using Tableau and SQL in data collection, data analysis and reporting to procure data from database structures to report and provide solutions to client requests in a timely manner.
• Designed and created complicated SQL queries for production support data analysis.
• Developed Tracking Issues template to provide management with ongoing listing of accounts with data issues (Charts, Graphs) for progress trending analysis.
• Utilized Microsoft Project and Visio for documentation and reporting purposes.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using Visio.
• Responsible for setting up weekly meeting and walkthroughs for project updates and to detect bottlenecks and devise a plan to handling the bottlenecks.
• Assigned groups with weekly/monthly tasks needed to ensure completion of project.

Confidential, New York

Quality Analyst

Responsibilities:

• Participated in all the phases of SDLC, starting from requirement, design, development, testing and implementation phase.
• Involved in writing Test Plans, creating Test Scripts, Team Co-ordination and Documentation.
• Analyzed system requirements and formulate scenarios in Test Director for the Functionality, Navigation, Performance and Security testing of the application.
• Verified the functional aspect as per the business process and validated the interfaces with the other systems.
• Performed manual testing of the functionality of the application by inserting varying data on different test runs.
• Experience in writing SQL and PL/SQL queries in oracle database.
• Extensively involved in testing the GUI of the application.
• Submitting weekly status updates and reports showing the progress of Software Testing.
• Involved in developing and executing Regression Test using QTP.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using Visio.
• Developed and executed the test plans for Functional Testing, regression testing, Integration Testing.
• Performed Business functionality testing, which involved testing of all core functions of the application.

Confidential

Quality Analyst

Responsibilities:

• Established a business analysis methodology around the Rational Unified Process.
• Researched the various steps in the lifecycle and then constructed the system in a way that the high risk customers would be easily identified and monitored.
• Analyzed clients systems and business processes.
• Addressed all aspects of credit card business
• Streamlined clerical work processes and mapped then into the new system.
• Built a business analysis process model using Rational Rose and Visio.
• Performed extensive requirement analysis and developed use cases and workflows.
• Developed requirement reports for day to day servicing needs using Rational SODA.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, and OOD using Visio.
• Played a key role in the planning, User Accepted Testing, and implementation of system enhancements and conversions