SUMMARY

• Over 7 years of diversified experience as a Software QA Analyst with exposure to team leading and project coordination.
• Expertise in manual and automated testing of various Client / Server and Web applications.
• Sound experience in delivering high - quality software products in various industry domains like Healthcare, Retail, Insurance and Financial services.
• Experience with healthcare applications like Electronic Medical Record (EMR), Electronic Health Record (EHR) and online symptom diagnosis.
• Experienced and hands-on with automation testing tools such as HP QuickTest Professional (QTP), HP Quality Center (QC), SOAP UI and Spira team.
• Experience in working with open source tools Selenium (Selenium IDE and Selenium Web Driver), JUnit, Eclipse and preparation of automation test framework.
• Excellent understanding and hands-on experience with various Software Development Life Cycle (SDLC) methodologies such as Waterfall, V-Model and Agile (Scrum).
• Hands-on experience across all phases of Software Testing Life Cycle (STLC), from requirements analysis through to test execution and reporting.
• Strong experience with different testing methods such as Functional, Integration, System, Smoke, Regression, GUI, Data-Driven, Fault Tolerance, Exploratory, Compatibility, Cross Browser, Cross Platform, UAT and Load Testing.
• Experienced in analyzing Business Requirements and Functional Requirements Specification.
• Proficient in creating Requirement Traceability Matrix (RTM) to ensure comprehensive test coverage of the overall product / project requirements.
• Well versed in leading and mentoring geographically diverse QA team, building a productive and motivated testing team with low staff turnover.
• Skilled in developing test strategy and management of the overall testing effort.
• Experience in setting up and deployment of test environments, installations and configurations.
• Proficient in developing test plan, test design and translating business requirements into test scripts / test cases.
• Strong working experience in test execution, test reporting, test metrics and test coverage.
• Comprehensive experience in reporting, monitoring and tracking of software defects using SpiraTeam, HP Quality Center, JIRA, Bugzilla and YouTrack.
• Experience in testing web applications with knowledge of browsers and user-interface testing with the knowledge of software best practices like test-driven development (TDD), behavioral-driven development (BDD) and continuous integration
• Working experience in various databases such as Oracle, MS SQL Server and MySQL.
• Excellent analytical, problem solving, communication and interpersonal skills, capable of forming and maintaining positive and productive working relationships.

TECHNICAL SKILLS

OS: Windows (9x, NT, 2000, 2003 Server, XP, 7),Linux (Fedora & Ubuntu)

QA Tools: SpiraTeam, Selenium IDE, Firebug, Xpath, Web Driver, Eclipse IDE, Soap UI, HP Quality Center, HP QTP

Test Framework: JUnit, TestNG

Bug Tracking: JIRA, Bugzilla, SpiraTeam, YouTrack

Database: Oracle, MS SQL Server, MySQL

Database Query Tools: SQL Plus

Web Technologies: HTML, XML, ASP.Net

Languages: C, Python, VB Script, Java Script

Web Browsers: IE, Mozilla Firefox, Chrome, Opera

Business Mgmt. Tools: MS Office Suite, MS Project, MS Visio, SharePoint

Other: MS Visual Studio, IIS

PROFESSIONAL EXPERIENCE

Confidential, Seattle, WA

Sr. QA

Responsibilities:

• Involved in all phases of software development lifecycle, following Agile (Scrum) methodology to deliver software in product increments.
• Developed and maintained test scripts in Selenium IDE to automate functional testing and regression testing.
• Created and exported Test case Scripts (Java-Selenium Web Driver) in Eclipse IDE and modified the selenium scripts and executed using Junit.
• QA team leader and a key contributor for the overall testing and validation efforts.
• Recruited, managed and coached a team of QA analysts and test engineers to deliver robust software solutions.
• Analyzed business requirements and functional requirements specification (FRS) to design and develop test plan and test strategy for the overall family of Group Health products.
• Prepared and maintained requirements traceability matrix in SpiraTeam to ensure all product requirements are fulfilled with full test coverage.
• Design, document and devised test cases, test scripts, test procedures and test data from use cases, software requirements and design specifications in SpiraTeam.
• Validated all software releases as per department’s testing and assessment procedures, utilizing combination of functional, GUI, regression, data-driven, compatibility, cross browser, load, fault tolerance, system, smoke, integration, acceptance and exploratory testing.
• Setup and configured backend database and test environments for the members of the QA team, creating and managing virtual machines with Microsoft Hyper-V.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Developed data driven scripts in QTP and executed scripts.
• Used checkpoints to check the functionality in QTP
• Executed SQL queries to create, populate and update the backend database.
• Assigned and coordinated testing activities with regional and offshore QA teams.
• Performed security tests to ensure only valid users could access certain application resources.
• Executed full set of product tests across a combination of browsers and operating systems.
• Executed tests using a combination of both manual and automated testing, analyzing and verifying test results, updating and managing defects using SpiraTeam, Bugzilla and YouTrack.
• Prepared test log and test summary report for each QA cycle for project team, management and stakeholders.
• Communicated test progress and results using SharePoint.
• Interacted with developers for resolving the defects and setting the priorities.
• Collaborate with customers and business partners to execute UAT and reproduce, identify, track and verify software defects and bottlenecks proactively and comprehensively.
• Played an important role in successful deployment of patient diagnosis and self-assessment tool.

Environment: HP QTP 10, SpiraTeam, Selenium IDE, Web Driver, Java, JUNIT, Eclipse IDE, Firebug, VB Script, Java Script, .Net, SQL Plus, XML, Bugzilla, YouTrack, MS Hyper-V, SharePoint, IE, Firefox, Chrome, Opera, Windows OS (XP, Vista, 7), Windows Server (2000, 2003, 2008), Linux, IIS, MS SQL Server (2000, 2005, 2008), Oracle 10g, Agile (SCRUM), MS Office.

Confidential, Bloomington, IL

QA Analyst

Responsibilities:

• Actively participated in all phases of Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC), taking a leading role in requirements analysis, test planning, test development and test execution.
• Extensively worked on Web Service testing using SOAP UI.
• Prepared and maintained requirements traceability matrix (RTM) under HP Quality Center.
• Prepared and revised test requirements and test plan using HP Quality Center, tracking and managing updates of product requirements and customer change requests.
• Developed and assisted in documenting test strategy, product end-to-end tests and user acceptance test (UAT) in collaboration with customers and stakeholders.
• Performed both manual as well as automated testing.
• Worked with the development team to create a suite of test data (both input files and expected results) that fully exercises application’s data validation (detecting and rejecting bad data).
• Created automation test plan and developed QTP scripts to implement functional testing and regression testing of various features of the SIMS application.
• Performed Data Driven Tests to validate the same scenario with different test data using QTP.
• Used various types of check points (standard, text, database, image and page checkpoints) in QTP to validate application outcome against expected results.
• Used various quality control analyses like functional, compatibility, regression, smoke, database, cross browser, cross platform, GUI, UAT, stress and load testing to evaluate the functionality and quality of the end product.
• Performed GUI testing and validated all application hyperlinks on web pages manually.
• Maintained and executed SQL queries / scripts and similar artifacts to validate completeness, integrity and accuracy of backend database.
• Used HP Quality Center for managing defects, reporting, analyzing and monitoring product’s overall quality throughout the testing and validation process.
• Performed defect tracking using HP Quality Center and update defects in the tracking system by coordinating with customers, stakeholders and the product engineering team.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: HP QTP 9.0, HP Quality Center (QC) 9.0, SOAP UI, IE, Firefox, Windows (2003, XP), Linux (Fedora), MS SQL Server 2005, Agile (SCRUM), MS Office.

Confidential, Northfield Township, IL

QA Analyst

Responsibilities:

• Designed and documented test plans, test cases, test scenarios, and test strategies based on business requirements and technical project documentation.
• Performed SOA / Web Service testing using SOAP UI.
• Developed and maintained requirements test matrix, ensuring full coverage in Quality Center.
• Worked with the development team and the Director of QA to verify and sing off on test cases.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Supported development integration and performed system integration, end-to-end and user acceptance testing of the overall project application.
• Performed functional testing, performance testing and regression testing to verify and validate application functionality using QTP.
• Implemented and executed SQL scripts to verify the integrity of customer data in the database.
• Performed a combination of manual and automation testing to functionally verify and validate application features and services.
• Performed data driven tests using QTP to verify and validate the application behavior with different sets of test data.
• Utilized various types of checkpoints in QTP to verify the application against expected results.
• Used synchronization, call function, parameterization, and reusable actions to enhance and enrich test cases.
• Used Quality Center for defect tracking, reporting and to store all testing result.
• Interacted with developers for resolving the defects and setting the priorities.

Environment: Windows XP, MS Project, MS SQL Server 2003, IE, Firefox, SOAP UI, HP QTP, HP Quality Center (QC), MS Office.

Confidential

Project Coordinator

Responsibilities:

• Worked in coordination with the project manager to successfully develop and deploy Management Information System (MIS) across all Confidential business units, serving as a point of contact from project initiation through to completion.
• Worked with the project team to define business requirements, functional and non-functional requirements.
• Assisted and supported project manager in estimating the size of the project, providing project duration, resource and budget requirements.
• Actively participated in all phases of SDLC, coordinating with the project team(s) to ensure all project development activities adheres to the quality requirements and project schedule.
• Coordinate with the project team on daily basis to monitor progress, dependencies and impediments, synchronizing and updating project plan in MS Project.
• Involved in quality analysis, testing and monitoring of deliverables and coordinating with various business units of the organization to ensure effective control and operation in all areas.
• Maintained requirements traceability matrix in HP Quality Center to ensure full test coverage.
• Used HP Quality Center for defect tracking and to access overall project quality.
• Maintained and documented reports on a weekly basis communicating and providing feedback on project’s progress, schedule, budgeting and forecasting.

Environment: Windows XP, MS Project, MS SQL Server 2003, IE, Firefox, HP Quality Center (QC), MS Office.