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Work Center Manager/qa Supervisor Resume

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San Diego, CA

SUMMARY

  • An accredited Aircraft Avionics Technician with 20 years of impeccable military experience transitioning from the military service in May 2015.
  • Possesses equivalent to a military journeyman’s card with 10,000+ accumulated electrical and electronics repair hours.
  • Supervises and trains more than 60 personnel providing senior management and guidance.
  • Maintains, troubleshoots and repairs 30 complex radio communications, radar and electronic systems on 40 helicopters in excess of $600,000,000 in government assets.
  • Performs quality assurance inspections on various avionics systems providing for a safe and defect free product while implementing process improvement.
  • Well versed in analytical techniques to identify discrepancies and form corrective actions.
  • Repairs electronic communications systems and inflight navigation systems on helicopters
  • Utilizes specialized, basic and radio frequency test equipment i.e.:(oscilloscopes, megohmeters, multimeters and signal generators)
  • Troubleshoots laser, fiber - optic equipment, infrared devices, recorder systems and aircraft digital data systems.
  • Follows standard checkout procedures to locate malfunctions with the use of wiring schematics and block diagrams
  • Accurately completes maintenance forms, inventory parts and supplies and maintain a technical publication library via Microsoft based programs and well versed in Excel.
  • Serves as a work center supervisor, overseeing the work of subordinates and conducts on the job training of personnel to include maintaining meticulous training records
  • Diagnoses non routine malfunctions and demonstrates repair techniques
  • Prepares weekly schedules of preventative maintenance and corrosion prevention techniques
  • Active SECRET security clearance issued by the Confidential valid through June 2018.

WORK EXPERIENCE

Work Center Manager/QA Supervisor

Confidential -San Diego, CA

Responsibilities:

  • Manages 20 personnel performing scheduled and unscheduled maintenance on 8 Naval helicopters.
  • Generates reports using Microsoft Office Suites and Oracle to promulgate and distribute testing, trend analysis and statistical data.
  • Performs program audits identifying problems and implementing process improvements on 42 programs.
  • Assisted in the implementation of Enterprise Knowledge Management, a tracking system used to streamline accountability of all company audits, resulting in a 33% reduction in processing time.
  • Oversees prospecting, processing and training of 160 future sailors.
  • Provided invaluable expertise, extensive recruiting knowledge and program management to subordinates.
  • Demonstrates efficient skills utilizing Microsoft processes to organize over 2000 personnel records for future contact and recruitment.
  • Lead recruiter managing and utilizing Professional Selling Skills (PSS) sales techniques and processes, market analysis, trend reports, developing centers of influence and managing subordinate recruiters.

Work Center Manager QA

Confidential - San Diego, CA

Responsibilities:

  • Supervised 46 personnel performing over 4100 maintenance tasks.
  • Instrumental in the troubleshooting and repair of 730 electronics and electrical discrepancies encompassing over 10,000 hours resulting in 86% reduction in work load.
  • Efficiently leads 12 quality assurance team members through 8 quality assurance inspections providing an efficient and defect free environment.
  • Provides valuable training to personnel on 6 electrical test components.
  • Provides basic military training for over 40,000 naval recruits annually.
  • Delivers military training and 24 hour supervision of new accessions into Naval service.
  • Coordinated and tracked medical, administrative and military indoctrination requirements for all recruits leading to the transformation of over 700 highly motivated, disciplined personnel, ready for follow-on training and duty in the Naval Service.
  • Motivates and evaluates recruits through 13 comprehensive scenarios encompassing 14 rigorous hours designed to teach teamwork and instill Navy Core Values, as a final test in a real world battle station environment.

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