Work Center Manager/qa Supervisor Resume
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San Diego, CA
SUMMARY
- An accredited Aircraft Avionics Technician with 20 years of impeccable military experience transitioning from the military service in May 2015.
- Possesses equivalent to a military journeyman’s card with 10,000+ accumulated electrical and electronics repair hours.
- Supervises and trains more than 60 personnel providing senior management and guidance.
- Maintains, troubleshoots and repairs 30 complex radio communications, radar and electronic systems on 40 helicopters in excess of $600,000,000 in government assets.
- Performs quality assurance inspections on various avionics systems providing for a safe and defect free product while implementing process improvement.
- Well versed in analytical techniques to identify discrepancies and form corrective actions.
- Repairs electronic communications systems and inflight navigation systems on helicopters
- Utilizes specialized, basic and radio frequency test equipment i.e.:(oscilloscopes, megohmeters, multimeters and signal generators)
- Troubleshoots laser, fiber - optic equipment, infrared devices, recorder systems and aircraft digital data systems.
- Follows standard checkout procedures to locate malfunctions with the use of wiring schematics and block diagrams
- Accurately completes maintenance forms, inventory parts and supplies and maintain a technical publication library via Microsoft based programs and well versed in Excel.
- Serves as a work center supervisor, overseeing the work of subordinates and conducts on the job training of personnel to include maintaining meticulous training records
- Diagnoses non routine malfunctions and demonstrates repair techniques
- Prepares weekly schedules of preventative maintenance and corrosion prevention techniques
- Active SECRET security clearance issued by the Confidential valid through June 2018.
WORK EXPERIENCE
Work Center Manager/QA Supervisor
Confidential -San Diego, CA
Responsibilities:
- Manages 20 personnel performing scheduled and unscheduled maintenance on 8 Naval helicopters.
- Generates reports using Microsoft Office Suites and Oracle to promulgate and distribute testing, trend analysis and statistical data.
- Performs program audits identifying problems and implementing process improvements on 42 programs.
- Assisted in the implementation of Enterprise Knowledge Management, a tracking system used to streamline accountability of all company audits, resulting in a 33% reduction in processing time.
- Oversees prospecting, processing and training of 160 future sailors.
- Provided invaluable expertise, extensive recruiting knowledge and program management to subordinates.
- Demonstrates efficient skills utilizing Microsoft processes to organize over 2000 personnel records for future contact and recruitment.
- Lead recruiter managing and utilizing Professional Selling Skills (PSS) sales techniques and processes, market analysis, trend reports, developing centers of influence and managing subordinate recruiters.
Work Center Manager QA
Confidential - San Diego, CA
Responsibilities:
- Supervised 46 personnel performing over 4100 maintenance tasks.
- Instrumental in the troubleshooting and repair of 730 electronics and electrical discrepancies encompassing over 10,000 hours resulting in 86% reduction in work load.
- Efficiently leads 12 quality assurance team members through 8 quality assurance inspections providing an efficient and defect free environment.
- Provides valuable training to personnel on 6 electrical test components.
- Provides basic military training for over 40,000 naval recruits annually.
- Delivers military training and 24 hour supervision of new accessions into Naval service.
- Coordinated and tracked medical, administrative and military indoctrination requirements for all recruits leading to the transformation of over 700 highly motivated, disciplined personnel, ready for follow-on training and duty in the Naval Service.
- Motivates and evaluates recruits through 13 comprehensive scenarios encompassing 14 rigorous hours designed to teach teamwork and instill Navy Core Values, as a final test in a real world battle station environment.