SUMMARY

• Over 7 years of experience in Information Technology Industry with emphasis on Quality Assurance & Software Testing in Client/server and web based Applications with Manual Testing, Quick Test Professional (QTP) and Load Runner.
• Worked on various domains like Banking, Mortgage, Health Care, IT, Telecom.
• Involved in development of Test Process, prepared test scripts, running tests, and reported status of the tests.
• Worked in the QA Life cycle, which includes Design, Development, and Implementation of the entire QA process and documentation of Test Plans, Test Cases, Test Procedures and Test Script for Manual, Automated & Bug tracking tools.
• Experience inbackend testingusingSQL Server, Oracle, MS Accessand good knowledge inSQL.
• Involved in reviewing test procedures, defining test cases, reviewing and maintaining test scripts, analyzing bugs and User Acceptance Testing (UAT).
• Expertise in use of Quality Center (QC), Test Director& Selenium test management suites for writing test cases, test execution, defect management, defect tracking and Bug Reporting.
• Experienced in Quality Assurance methodologies like Waterfall, V - Model, Agile, Scrum, Spiral etc.
• Perfect understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and SFDC.
• Expertise with Testing Tools like Quick Test Professional, Load Runner and knowledge of Selenium IDE
• Excellent skill in creating SQL Objects like Tables, Stored Procedures, Views, Indexes, Triggers, and user defined data types and functions.
• Proficiency in Back-End Testing/Database Testing specifically in developing and executing SQL queries to interact with databases. Expert in different types of testing that includes Black Box testing, Smoke testing, Functional testing, System Integration testing, End-to-End Testing, Regression testing & User Acceptance testing (UAT) & Involved in Load Testing, Performance Testing & Stress Testing.
• Involved in provision of new project development and testing environments automatically with a mouse click in QC (ALM)/ QC 11.0.
• Experience in writing SQL Plus and PL/SQL queries and UNIX shell script
• Expertise in working withCheckpointsof QTP.
• Expertise in Testing of Web Services developed using VB, VB.net, C#, ASP.net, C++, XML, WSDL, and Java.
• Experienced with testing on UNIX, Windows and Web based environments of Java, XML.
• Experience In testing Stand Alone, Web Based Applications, Client Server Applications.
• Good working knowledge of major Operating Systems and tested applications on Windows 2000/2003/XP/Vista/2007, UBUNTU, LINUX & UNIX environments.
• Expertise in software management tool Quality Center for defect tracking and reporting.
• Analytical, methodical, and actions to meet Short and long-term business, financial, and system requirements, good understanding of team management, communication and presentation skills.

TECHNICAL SKILLS

Testing Tools: Test Director, HP Quality Center, Selenium, Quick Test Professional, Clear Quest.

Testing Methodologies: System Testing, Integration Testing, End to End Testing, UAT, Regression Testing, RUP, Smoke Testing, Functional Testing, Agile, Water Fall, Scrum.

Languages: HTML, XML, Java Script, VB Script, C, COBOL, JCL

Defect Tracking: Test Director/ Quality Center, Mantis, QC ALM

Application environments: Web Services, SSIS/ SSRS/ SSAS, Crystal, SOA, PDF, Crystal, HTTP, HTML, XML, JavaScript, CSS.

Configuration Management: Rational Clear Case.

Methodologies: Iterative, Agile, V-Model, RUP, Waterfall, RAD, TDD, UML

Databases: SQL Server 2012/2005/2008, Oracle10g, 11g, My SQL, Access, SQL Profiler

Operating Systems/ Products: Windows - 7, Vista, XP, 2003,2000, UNIX UBUNTU, LINUX, AS400, Mainframes

Navigator: Chrome, Fire Fox, Internet Explorer.

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Manual Tester

Responsibilities:

• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes.
• Manually executed all the scripts for GUI, Functionality, System, System Integration and End to End testing.
• Performed End-to-End testing manually.
• Worked with Business Analysts, Development Groups and Project manager in analyzing Business Specifications.
• Created manual and automated tests for several different modules.
• Performed Functional, Smoke Tests, End-End testing and Regression Testing on various Platforms and Web browser.
• Performed Black Box Testing for Unit, Integration, System, User Acceptance Testing.
• DevelopedManualScripts in BPT from Generic Script fortestingvarious features.
• Coordinated creating the UAT environment with development team, windows and UNIX server teams infrastructure team; created the environment consisting of UAT application, UAT database tables, UAT files etc,.
• Involved in working with developers for Code-Refactoring and checks for the code achieves desirable quality.
• Executed and managed test cases and reported bugs in Quality Center (QC), Test Director, test management suites for writing test cases, test execution, defect management, defect tracking and Bug Reporting.
• Used different Modules in ALM like Dashboards, Management, Requirement, Testing and Defects.
• Prepared scripts, running tests, Analyzing results in Load Runner 9.1 for Performance testing.
• Executed testing of the applications using Agile’s Test Driven Design (TDD) technique.
• Used Agile testing methodology for achieving deadlines in UAT.
• Worked on Unix Platform and experienced in back end testing by executing SQL Queries.
• Maintained Traceability Matrix using Rally.
• Developed Shared Object Repository for reusability across the scripts.
• Documented test hierarchy, test scenario, test case based on the SRS and BRD.
• Worked with UNIX Shell Scripts to automate the tasks.
• In the regression phase, the project was automated using Selenium.
• Conducted various management activities by analyzing and verifying test results providing status reports and created detailed periodic status reports for senior management to keep them posted on the progress.
• Worked closely with the development team, reviewed functional specifications, and analyzed functional areas that can be automated.

Environment: MSSQL Server 2012, Java, Load Runner 9.1, Oracle 11g, VB script, PL/SQL, HTML5, HP Quality Center 11/10.0, QTP 11/10.0, UML, Word, Excel, PowerPoint, Selenium, Outlook, MS Visio, MS Project, Windows Vista, XP, UNIX, LINUX, UBUNTU.

Confidential, Danville, PA

QA Tester

Responsibilities:

• Analyzed Business Requirements and Functional Specifications and developed Test Plan detailed Test Scenarios, Test Strategies and Test cases.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery using Rational Rose requisite pro - RUP.
• Created, prepared and conducted quality assurance review meetings, develop test plans, test cases, user scenarios, check lists and other QA documentation.
• Performed a testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, White Box and Black Box.
• Developed detailed test plans from Test cases; detailed specifications etc. develop test cases for functional, Integration, System Testing and User Acceptance Testing.
• Experienced in multi platform, Web based and client/server applications.
• Developed Test Cases in test plan, executed in test lab using Quality Center.
• Experience in assessing project requirements, development and test status, changes, coverage and risks using QC (ALM).
• Used SQL commands to insert, update, delete and modify the data.
• Changed / Incident Management using Rational Clear Quest.
• Participate in product design review meetings utilizing the AGILE process methodology.
• Responsible for communication with the users and responsible for working with the users closely during UAT and getting the required sign-off’s.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements on SQL Database.
• Performed load testing for checking the application’s performance under various capacities using various strategies such as, Burst and linear using SOAPUI.
• Automated test cases for GUI, Functionality and Regression testing using Selenium.
• Verified and Validated the Automated Test scripts.
• Extensively used QTP integrated environment like Data Table, Actions, Recovery scenarios.
• Performed Manual Functional testing with QC and Regression Testing.
• Retrieved files using SQL statements and UNIX commands.
• Coordinated between the automated testers, manual testers and system administrator for the precise scheduling of the test runs. Interacted with Database Administrator and Network Administrator to resolve application issues.
• Interacted with developers to explain the software bugs and re-tested the fixed issues.

Environment: Quality Center(ALM), Win Runner 8.2, XML, QTP 11, Oracle 10G, TOAD, LINUX, MSSQL Server 2005/2008, VB Script, MS-Project, SSIS, SSRS, SQL Query Analyzer, TOAD, C++, Windows XP/2007, AS400/iseries, XML.

Confidential, Canton, CT

Manual Tester

Responsibilities:

• Coordinated between the automated testers, manual testers and system administrator for the precise scheduling of the test runs. Interacted with Database Administrator and Network Administrator to resolve application issues.
• Performed Manual (Black Box type) testing for the UAT.
• Developed Manual Test Cases based on Use Cases for specific functional requirements.
• Involved as a representative from the QA team in creating Sprint/ iteration (of Scrum/ Agile Process) with closely defined and agreed output.
• Reported, tracked, reviewed, analyzed and compared bugs using a Defect Tracking Database in Quality Center.
• Developed Test Plans, Test Cases and Test Scripts for SIT and support for UAT tests.
• Wrote Test Cases in Quality Center and mapped Test Cases to Requirements in Requisite Pro.
• Developed Tractability Matrix and Test Coverage reports.
• Extracted, transformed, and load data using SQL Integration Services.
• Managed and conducted System testing, Integration testing, Functional testing, UAT and Regression testing.
• Smoke testing was performed for each and every build that came out.
• Used Test director for loading requirements and bug tracking.
• Performed Smoke Test of the application as entrance criteria for development builds
• Used Mainframes for the daily data from the production to SIT environments.
• Used Win Runner in Load Runner to predict the behavior of the system infrastructure under simulated loads of emulated virtual client users.
• Thorough testing of GUI for its functional & navigational part (Black Box).
• Report and review the defects in Mercury Quality Center defect tracking systems.
• Logged into the UNIX box to run shell scripts and the script will invoke the Informatics tool.
• Helped to create Traceability Matrix to ensure comprehensive test coverage of requirements identifies all test conditions and test data needs.

Environment: Rational Test Manager, ALM, Rational Clear Quest, Win Runner, HP Load Runner, Oracle 10G, DB2, TOAD, PL/SQL, Black Box, Load Runner, Java, XML Spy, UNIX Shell Scripting, UAT, Rapid SQL Navigator, Win Runner 7.1, IBM Mainframes, Touch Point.

Confidential, Dallas, TX

Quality Assurance Analyst

Responsibilities:

• Formulated a set of Manual test cases that would identify the overall functionality of theapplication from loan origination to funding. Included these in the Build Acceptance Test Suite.
• Performed Functional, Regression, Compatibility, System Integration Testing, Security testing, User Acceptance testing, Web testing and was responsible for executing all testing scenarios.
• Wrote test cases in Test Director 7.6 to meet the business requirements.
• Designed streamlined approach for training off-shore teams on themortgageorigination platform.
• Performed GUI, Functional, System and Integration testing.
• Deliver web-basedmortgageloan origination system and loan servicing implementation projects.
• Worked with the SQL statements to extract data from tables and verify the output data of the reports on the browser page.
• Performed Integration testing to verify the data interface between various application modules.
• Performed System and Regression testing for new releases.
• Performed backend testing using SQL Navigator. Conducted Regression testing using QTP after the bugs have been fixed by the development team.
• Used Quality Center for managing the requirements and Mapping to the Use Cases.
• Changed / Incident Management using Rational Clear Quest.
• Tested the application in various browsers (Chrome and Firefox).

Environment: QTP, SQL Server 2005, Java Script, HP Load Runner, Test Director 7.6, Perl, HTML, XML, SOA, Visual Basic, Oracle, SQL Navigator, MS Excel, Win Runner, UAT, UNIX.

Confidential

QA Analyst

Responsibilities:

• Created and documented test cases including functional, load, and regression tests via automated and manual methods, identified In Scope and Out Of Scope activities.
• Used Quality Center to track and report system defects and bug fixes. Wrote modification requests for the bugs in the application and helped developers to track the problems and resolve the technical issues.
• Organized the subjects and tests in a tree plan module in QC (ALM).
• Turned ALM Data into actionable intelligence with visibility into and across the projects.
• Planned and developed test cases using Test Director for functional testing.
• Used extensively SQL queries to perform the backend testing of the database.
• Acted as the prime resource to perform the Smoke Test when the build is ready in QA to test.
• Developed web applications using Win Runner.
• Manually executed all the scripts for GUI, Functionality, System, System Integration and End to End testing.
• Worked on with Object Repository where properties of object are stored under respective logical name.
• Prepared Test plan, Test cases for the Module, Integration and System testing phases.
• Worked with both Expert view and Keyword view of Editor Window in QTP.
• Performed black box testing to include Functional, System, Integration and Regression Testing for QA and Production on browser based applications.

Environment: QTP, ALM, HTML, SQL, MS SQL Server 2008, QC, C#, Windows XP/NT/2003, Javascript, Win Runner, Oracle, DHTML, LINUX, MS Tools.

Confidential 

QA Tester

Responsibilities:

• Created Test Plans, Test Cases, Test Scripts, Test Scenarios and Defect Reports.
• Compared and analyzed actual results with expected results and reported all deviations to the appropriate individual(s) for resolution.
• Developed manual tests scripts in Quality Center and executed the Manual test cases for Functional and Regression testing of various modules of the application.
• Used SQL queries to verify the data from the SQL Server database.
• Extensively used SQL scripts/queries for data verification at the backend.
• Reported, tracked, reviewed, analyzed and compared bugs using a Defect Tracking Database in Quality Center.
• Closely worked with DBA, engineers and managers. Participated in meetings regarding current status, new upcoming build, rollout date and open issues.
• Analyzed System Requirements and interacted with users and developers.
• Developed manual tests scripts in Quality Center and executed the Manual test cases for Functional and Regression testing of various modules of the application.
• Used SQL queries to verify the data from the SQL Server database.
• Extensively used SQL scripts/queries for data verification at the backend.

Environment: SQL, Quality Center, VB Script, .Net, Crystal Reports, HTML, XML, C, MS Tools: Excel, Power Point, MS Access, MS word, Windows 2003/XP.