SUMMARY:

• Highly motivated, detail - oriented, quick learner, and results-driven software test engineer with 16+ years of QA experience. Proficient in testing Android & iOS platforms along with various web browser/OS combinations.
• Strong track record in Agile Scrum process and developing test cases, identifying bugs, verifying bug fixes and testing new features developed in each (2-3 weeks) sprint.
• Easily develops relationships, collaborating with development team, project managers, and UX team to review proposed new features, specs/wireframes, any questions, and testing methodology for new features and bug fixes.
• Quick learner with excellent written and oral communication skills.
• Knowledgeable in deploying builds to QA environments with bash shell scripts.
• Strong analytical, organizational, and technical troubleshooting skills with demonstrated success in meeting deadlines to ensure releases are delivered on schedule.
• Recognized by management and peers as a hands on, proactive troubleshooter and strong team player with positive attitude.
• Proficient in establishing relationships and rapport with managers and peers to deliver results.
• Looking to work with an innovated company while utilizing my skills to help the company grow and succeed.
• Knowledgeable in creating Disk Images and Partition setup (Norton Ghost, Drive Image)
• Computer hardware assembly, setup, and configuration
• Mobile testing for apps on Android and iOS systems: HTC One, Motorola Razr, Samsung Galaxy tablets, iPhone, iPad.
• Experience with Android Tools like ADB, Dalvik Debug Monitor (DDMS) to capture mobile device logs.
• Knowledgeable in database tracking tools such as Perforce, Sharepoint, Crystal Reports, Jira Studio.

TECHNICAL SKILLS:

Software Languages: C, C++, Java

Bug Tracking DB s: DevTrack, Watson Express, Mantis, Bugzilla, JIRA, ClearQuest

Applications: Zadora, WinDiff, Visual Test, MS Word/Excel/Powerpoint, MS Visual Studio

Testing Tools: Selenium, VMware Virtualization software/VMware Player

Operating Systems: Windows 7/8; Apple MAC Snow Leopard, Lion, Mavericks, Yosemite, OS X; Ubuntu

PROFESSIONAL EXPERIENCE:

Sr. Software QA Engineer

Confidential, San Jose, CA

Responsibilities:

• Managing, reporting, and tracking defects in Jira Studio to accurately depict the status of the system/application under test and providing status reports.
• Performed application testing on Android, iOS, mobile devices and tablets to qualify build releases. Attached log reports from the application to bug reports to aid dev team in debugging process.
• Working with engineering, program managers, development, marketing, and customer support team to evaluate and set testing milestone criteria to ensure released products are on schedule and of highest quality.
• Perform black box, backend gray box on web client/server/cloud technology applications, RAID systems.
• Identified and logged bugs found in JIRA applications. Validated bug fixes from Dev team.
• Created/executed and edited test cases and entered results into reporting/repository tools - JIRA Studio
• Developed tests ranging from specific requirements/features for that sprint along with negative scenarios. Main areas of testing were performance, overall user experience and quality of application.
• Reviewed product requirements, design and user documentation to familiarize and aid in creation of test cases.
• Created and edited Wiki pages on company intranet; i.e. FAQ page, QA Team member info, vacation schedules, etc.
• Smoke tested builds to verify build passed overall general functionality/quality before new features and specific testing could proceed for that sprint.
• Increased QA coverage on test systems support by team members on test system deployment and procedures.
• Experienced in designing and putting together a world class QA team (design and document QA processes, spec out equipment, and hire staff).
• Qualified builds on IT, Staging, and Production systems as part of the software development release life cycle.
• Worked closely with respective QA/Dev teams to report bugs and verify bug fixes to ensure integration was as smooth as possible.

Quality Engineer

Confidential, San Francisco, CA

Responsibilities:

• Align team assignments and create test plans with functional areas according to the Product Specifications.
• Develop test case scenarios for Adobe Mobile Flash Video Player.
• Run memory and performance testing on mobile devices and web sites for flash player usability.
• Run battery performance testing on mobile devices using Fluke Multimeter to test battery life.
• Performed functional, integration, and system testing for applications utilitizing ActionScript using Flex builder tool.
• Run daily smoke test pass to approve builds and reported and tracked bugs using Jira and Watson Express
• Run internal automation scripts for mobile flash player performance on Win Mobile, Windows, Linux, Mac OS, iPhone, Symbian, BREW, Android, Netbooks, and smartphone devices.

Sr. Software QA Engineer

Confidential, Santa Clara, CA

Responsibilities:

• Comprehensively examined Easy Media Creator (EMC) versions: 10.x to 11.x from Alpha to Release phase. Focused areas included Registration, Activation, Client/Server backend, Updater, and Online Services testing.
• Performed Acceptance, Ad Hoc, Regression, Functional, Configuration, Installer, Stress, and Localization testing for EMC and Roxio Online applications. System testing included Windows XP and Vista, Apple Mac along with different web browsers such as IE, FireFox, and Safari.
• Worked with off shore team in India to align testing schedules and go over test results.
• Collaborated in agile/scrum development and team reporting process for Roxio Online services from start to launch.
• Performed functional and compatibility testing of EMC10.x and 11.x along with other Confidential software components such as InterActual DVD-ROM player, Roxio Venue, Roxio RecordNow, and Confidential CinePlayer.
• Identified bugs and logged them into bug tracking database.
• Verified bug fixes from development/engineering team.
• Analyzed and determined possible solutions and workarounds for bugs which were included in the bug reports.
• Provided detailed status reports on testing progress, key issues, and identified risks to product schedule milestones and deadlines. Attended weekly product scheduling, bug scrub and development meetings.
• Updated QA test servers with daily builds for QA and Development team for testing purposes.
• Conducted for newly introduced Software Quality personnel in the department
• Utilized File Maker Pro to record shipments and track process of DVD-ROM testing assets which enabled the projects to complete and ship on time.

Software Quality Engineer

Confidential, Mountain View, CA

Responsibilities:

• Performed functionality, UI, and ad-hoc testing of Confidential video products in all phases of the development life cycle.
• Developed test plans and test cases according to product requirements document to ensure test coverage is maximized.
• Created detailed defect reports using Mantis Bug Tracker and regressed resolved issues for verification.
• Drove the application patch process by coordinating with project management team, development team, and IT deployment team to ensure patch/hot fixes were successfully deployed to all servers.
• Reviewed user manual and help guides to ensure technical accuracy and provided feedback to documentation team.
• Installed and configured combinations of software, hardware, and operating systems for test environment testing.