SUMMARY

• Over 7 years of diverse experience in Information Technology, BFS (Banking and Financial services) domain with Software Quality Assurance and Testing - Manual Testing & Automation Testing using tools like QTP and Selenium.
• Hands on experience with testing and defect tracking tools like HP Quality Center 9.2.
• Proficient experience in manual and automated testing of GUI and functional aspects of the Client-Server and web based applications on multiple levels of Software Testing Life Cycle (STLC)
• Extensive experience in black box testing, integration testing, regression testing, GUI testing, smoke testing, browser compatibility testing, Ad-hoc testing, system testing, build verification testing and user acceptance testing.
• Extensively used Quality Center to write test cases and reporting defects and uploaded test cases from MS excel to Quality center.
• Expertise in working with various methodologies like Waterfall, V, Prototype & Agile.
• Experienced with technologies like Java, J2EE, JavaScript, XML.
• Experienced in writing automated scripts, using Quick Test Professional.
• Good in performing back-end database testing by writing and executing SQL queries.
• Experienced in maintaining Quality Assurance with the CMMI model
• Worked as primary for modules and have leaded two persons well experienced to handle complex situations and time critical schedules.
• Ability to work under strict deadlines, high level of motivation, ability to perform well in a group and also independently.
• Experienced at testing ETL's and flat file data transfers without relying on a GUI layer.
• Excellent Communication and Inter-personnel/Team skills.
• Experienced in preparing and executing Test Cases based on Business requirements and Technical Specifications.
• Experience working in using Databases like Oracle, Teradata, SQL Server, DB2, MS Access and DB2. Expertise in Database Programming (Stored Procedures, Triggers, Packages, PL/SQL) using Oracle.
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases according to business scenarios
• Experienced in performing Black box testing of different applications
• Successfully met production deadlines and taking responsible for test deliverables.
• Employed multi-tasking skills to react to changes in a fast-paced manner to Defect tracking and Error Handling.
• Successfully used the Database Management Systems (Oracle, SQL Server).
• Worked for different service line components like Database management (DB2, SQl, and Oracle).
• Having experience in testing of Data warehousing solutions usingTeradata.
• Experience with Part of ITIL- Service Operations incident management system. Experienced in Standardization of the process across different regions.
• Conduct Ticket Quality Review in attain the quality improvement among the services
• Experienced in conducting the proactive measures such as Defect Prevention Process with the statistical techniques.
• Experienced in streamlining the process across different Geo's.
• Played key role in coordinating process improvement initiatives among different countries.
• Experienced in sharing the documentation of artefacts and come up with standard procedures which is followed globally.
• Experienced in Quality Function Deployment among different pools globally.
• Experienced in conducting Internal Audits, MIR's and quality checks
• Experienced in preparing Exception reports and Weekly Pool Deck Review.
• Experienced in providing the Root Cause Analysis for the identified issues with the help of Pareto Charts and Control Charts.

TECHNICAL SKILLS

Testing Tools: Selenium 2.0, Mercury Quick Test Professional (QTP) 9.5/10.0/11, UFT11.50(Unified Functional Testing)

Languages: Java,J2EE, SQL, PL/SQL, C.

Defect Tracking Tools: Test Management Mercury Quality Centre11.50,AutoTrac

Database: MySql,DB2, Oracle, SQL Server, Teradata

Web Technologies: HTML, VBScript, JavaScript

Environment: Windows7/2003 server/95/98/NT/00/XP, UNIX

Communication: MS-Outlook2003, MS-Office Methodologies Water fall, Iterative model, Rational Unified Process, Agile methodologies(SCRUM,LEAN).

Others: EditPlus, Junit, TestNG, SVN,PL/SQL Oracle PL/SQL.

Browsers: Internet Explorer 4.0/5.0/5.5/6.0 , Netscape Navigator 4.0/4.7/6.0.

PROFESSIONAL EXPERIENCE

Confidential, Duluth, GA

Sr. QA Analyst

Responsibilities:

• Conducted different QA methodologies and strategies during all stages of software development life cycle.
• Attended walkthrough meeting in which business rules and functionalities were discussed.
• Experience of reviewing business requirement document, system requirement specifications, Functional requirement document and use case document.
• Coordinated all QA activities and enhancements using Agile Methodology.
• Maintained and updated the RTM to provide input to project managers and others on the testing process and progress.
• Performed software support as necessary in both production and testing environments.
• Conducted manual testing, created requirement traceability metrics and executed the test case in test lab and logged in the defects.
• Performed Sanity testing, System testing, Functional testing, Integration testing, Web testing and GUI testing.
• Prepared the guides for UAT & Production readiness for entire ETL testing efforts.
• Performed Regression Testing on weekly builds.
• Performed Regression testing by executing the scripts developed with QTP.
• Involved in creating QTP scripts with Reusable and External Action and called Functions in Actions.
• Involved in implementation of Regular expressions and parameterized check point properties.
• Involved in development of data driven testing, synchronization points, check points output values and recovery scenario using QTP.
• Used custom VB Scripting for Synchronization and to deal with objects.
• Prepared Test Plan wrote Test Cases and executed test scripts as well as tracked bugs and generated defect report using Quality Center (QC)
• Extensively involved in performing Backend testing by using SQL.
• Used Load Runner for the Performance and Load testing of different modules in the Application.
• Developed reports for the transactions on daily/weekly/monthly basis.

Environment: Windows - 7, NT, 2003, UNIX, SQL Server 2005, Quality Center 9.0, QTP 11, HTML, HTTP, HTTPS, XML, SQL, PL/SQL, ETL, N-Tier, Firefox, IE, Safari,MS Word, Excel, STP, JDA, PowerPoint, JIRA, Outlook, Cognos, MS Visio, MS Project

Confidential, Pasadena, CA

Sr. QA Analyst

Responsibilities:

• QA Analyst for Walmart channel from where 70% revenue is generated of the company.
• Responsible & act as single point-of-contact for validation of all the Retailers API (ISO & XML).
• Managed team of 6 people from offshore for all release oriented tasks
• Extensively used SQL SSIS packages, Service Broker for validation of various data feeds.
• Used automation and prepared Test data for newly added Retailers and Products for existing retailers.
• Responsible for analyzing product requirements, producing test requirements and developing and executing functional/system test plans for a multi-tiered environment.
• Responsible for preparing test data for Production validation.
• Interviewed & mentored the new hire for QA team.
• Regularly involved for Production deployment support and performed validation after deployments.
• Conducted various training sessions with on-shore as well as offshore QA resources.
• For API testing extensively use SOAP UI /SONAR tool for all SOA API validations
• Widely used Selenium for automating retailer API's testing
• Responsible for various projects that includes migration of large databases, XML to ISO API's.
• Managed multiple concurrent projects and priorities.
• Extensively involved in Production support for various projects
• Interacted and communicate effectively with end-users, developers and fellow team members when reporting and documenting open issues.

Environment: Windows XP/Vista, MS SQL server, SQL Developer, TOAD, J2EE, ASP.net, C#, Web logic, Apache, Apache Tomcat, ODBC, DDE, Selenium, Cognos, MSMQ, Visual Source Safe, XML,CVS, PVCS Tracker, STP, Subversion, JSON, Microsoft SQL Server Query Analyzer, JIRA, JDA, SOAP UI.

Confidential, Princeton, NJ

Sr. QA Tester

Responsibilities:

• Analyzed the user/business requirements, functional specifications and Use Case documents.
• Involved in manual testing of the application, creating test plans, test cases and documentation.
• Performed Regression testing for different modules.
• The data that is received from the client is preprocessed and is used for data load. The Pre and Post financial statements which are generated are compared and documented.
• Written SQL Queries manually for the database testing validation.
• Exposure to ETL testing.
• Write, review and execute Functional and System Test Cases.
• Update test cases and retest the application after requirement changes.
• Responsible for creating and executing Test Automation script using Selenium.
• Creating test data for automation in co-ordination with developers / Business analyst.
• Enter requirements into HP Quality center and link them to Test Cases to ensure coverage.
• Coordinated with Developers for Defect analysis and performed Regression Testing.
• Actively participated in Status reporting meetings and interacted with Development to discuss the technical issues.
• Reported bugs found in different testing stages.

Environment: HP Quality Center, Selenium IDE, Selenium RC, Firebug, teradata, Xpath, STP, JUnit, MS Windows 7/ NT/ 2000/XP/Vista, JIRA, XML, JDA, XML,SQL Server, Cognos, MS Office

Confidential, Minneapolis, MN

QA Tester

Responsibilities:

• Performed manual testing on customer store Frontend application. I tested Products Catalog, Customer's registration, Customer account, Products Search, Advanced Search, Products Comparison, Price list, News, Feedback, Shopping cart.
• Reviewed Functional Requirement Specifications and created test cases based on test scenarios drawn from functional requirements.
• Manually tested the application functionality and developed test scripts to perform functional and regression testing.
• Worked on QTP Data driven framework, identifying the functional areas and created different functions to make the scripts reusable in Quick Test Professional (QTP).
• Used to run tests in QTP through QC and logged the defects in QC.
• Performed Black Box and Usability Testing.
• Implemented defect reporting using Quality Center.
• Documenting the Test results using Quality Center.
• Maintained Test Matrix for latest test results information.
• Planned, Created, Captured & Executed successfully the life cycle of QA Methodologies.
• Executed SQL queries backend Test database.
• Organized weekly Project Status and Task Review meetings
• Responsible for updating and maintaining Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle.
• Performed data validation-using SQL.
• Used Quality Center for maintaining and tracking defects.
• Applied analysis concepts, techniques, tools and standards to support assigned projects.
• Performed execution of test cases manually to verify the expected results.

Environment: Quality Center, QTP, Ms-Office, SQL Server 2000, SQL Server 2008, JIRA,XML, teradata, UNIX, windows XP.

Confidential, Dallas, TX

QA Tester

Responsibilities:

• Reviewed all business functionality requirements, design documents, Use cases, understood the application and created test plans and test cases.
• Attended Bi-Weekly Status meetings with Testing, development and project management team
• Tracked, Reviewed and Executed Test Cases, logged defects, generated testing status reports and graphs through Quality Center.
• Created enhanced automated test scripts for functional and regression tests in QTP.
• Checked for exception handling in the modules.
• Used Parameterization to provide varied inputs for scenarios under testing.
• Tested application on different browsers and operating systems for Compatibility Testing.
• Validated Positive & Negative test on payment method using different Credit cards.
• Validated Discounts, Promotions, and Affiliates.
• Validated Delivery methods of applications based on functionality using States and Zip Codes.
• Involved in testing the database (backend Testing) using SQL statements.
• Part of team to perform extensive Performance testing using Load Runner for all phases.

Environment: Quality Center 9.2, C++, HP-QTP 10.0, JIRA, XML, Cognos, Load Runner 9.0, SQL Server 2005

Confidential 

QA Test Analyst

Responsibilities:

• Analyzed the user stories in each iteration
• Participated in test plan preparation along with test lead
• Designed high level test conditions and detail level test scripts
• Participated in test case review meetings.
• Involved in Functional testing of the Express enrollment and Full enrollment module.
• Executed test scripts and logged defects using Quality Center (QC).
• Executed manual test cases and identified the test cases to be automated.
• Extensively used Quality Center for test planning, bug tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects to Quality Center.
• Involved in testing the backend Database, retrieved the data from the tables using SQL
• Tested the backend web services using SOAP GUI tool by executing the XMLs
• Coordinated with developers in defect analysis and closure
• Helped Test project manager in test summary report preparation on a daily basis
• Reviewed UML diagrams, Use cases, ER and Data models for writing test cases.
• Have written SQL queries to perform the data validation.
• Develops and directs preparation and execution of comprehensive test plans, procedures and schedules for completing systems.
• Coordinates integrated testing activities.
• Reviews and evaluates test requirements to insure completeness of test program.
• Develops, modifies, applies, and maintains standards for software quality operating methods, processes, systems and procedures.
• Provided daily and weekly reports to project manager and team leaders
• Interacted with onsite test team for providing status on defects

Environment: Oracle, SSQL Server, ASP .NET, Aqua Studio, Java Script, JSON, XML, Quality Center(QC ), Clear Quest, Unix, JDA, SOAP, AGILE.