PROFESSIONAL SUMMARY:

Software Release Manager with over 10 years Information Technology (IT) experience. Areas of expertise include Software Release Management, Project Management and Quality Assurance/Software Testing.

CORE COMPETENCIES:

• Successfully managed sign off, compliance, statements of work, project schedules, release processes and procedures
• Experienced with building outstanding project teams that consistently delivered results on multiple projects
• Experienced in project planning, project management, risk analysis and pre/post - production tests
• Well experienced with build and release management as well as product life-cycle maintenance
• Vendor/Client relations

TECHNICAL SUMMARY:

Tools: MS Project, Serena Team Track, PowerPoint, Excel, Visio

RDBMS: Oracle, DB2

Operating Systems: Remedy Database, Windows XP, Windows 2007, Windows 2010

Security: Cisco, Windows

Process: Project Management Body of Knowledge (PMBOK), Lean Six Sigma, CMMI III, ISO 9000

SDLC: Agile, Waterfall, Spiral

PROFESSIONAL EXPERIENCE:

Confidential

SOFTWARE RELEASE MANAGER

Responsibilities:

• Utilizes Lean Six Sigma to: define, measure, analyze, and improve external interface test process by transitioning from a manual process to an automated process developed and pilot tested in Serena Team Track version 6.6.
• Use MS Project for detailed WBS, which defines the planning, implementation, testing, and deployment of the releases.
• Performs risk mitigation and solutions implementation
• Collaborate approximately 100 stakeholders to define USPS Point of Service (POS) software and security release deployment schedules
• Responsible for ensuring the data is transmitted and is properly populated in the system
• Coordinate delivery of POS software releases to USPS for
• Post client approved deployment schedules on Serena Team Track for planning and status purposes.
• Ensures data is transmitted properly prior to production
• Collaborate with vendor project manager on the delivery of software releases to USPS for .
• Manage software and security release installations while communicating status updates to upper management. Received customer recognition for successfully managing two postal rate increase release installations per year to approximately 15,000 USPS sites nationwide.
• Manage communication between the vendor, postal teams, and the field.
• Streamlined software pilot standards to increase installations to meet customer requirements without compromising the quality of the software.
• Identify risks and develop mitigation plans for eliminating or managing risks.
• Manage and successfully completed 50 external interface tests per year.
• Successfully trained 50 employees to use external interface process.
• Develop MS PowerPoint presentations to identify issues and process improvements, which are discussed in meetings after software deployments.

Confidential

SOFTWARE RELEASE MANAGER

Responsibilities:

• Developed Microsoft Software Release Project Plans according to USPS POS deployment standards.
• Collaborate with stakeholders to define USPS Point of Service (POS) software and security release deployment schedules.
• Monitor and control software release projects.
• Received customer recognition for outstanding performance and implemented process improvements.
• Identify risks and developed mitigation plan for eliminating or managing risks.
• Conducted technical reviews to discuss status and ensure all issues are resolved prior to scheduled deployments.
• Conduct lessons learned meetings and identify process improvement for subsequent releases.

Confidential

PROCESS AND QAULITY ASSURANCE LEAD

Responsibilities:

• Performed technical reviews, verified, and validated SDLC deliverable documentation such as Software Requirements Traceability Matrix, Software Master Test Plans, and Software Version Descriptions, and Software Test Reports (including test cases and test results).
• Reviewed documentation during SDLC to ensure technical accuracy, readability, and completeness.
• Responsible for reviewing and ensuring requirements traceability for all test documentation deliverables.
• Responsible for reviewing and ensuring software requirements completely identify the functionality for the system and that all requirements have successfully been tested and have passed.
• Collaborated with team members to discuss proposed changes to satisfy documentation requirements.
• Created and maintained deliverable process guidelines, templates and various spreadsheets that tracked the test teams analyzes of requirements, reported defects during .
• Ensured quality documentation was delivered to the customer timely and archived on the shared drive.

Confidential

SOFTWARE TEST TEAM LEAD

Responsibilities:

• Promoted to Software Team Lead, managed a team of 30.
• Technical lead for over 24 POS ONE IBM software and data releases utilizing the ISO 9000 certified processes.
• Developed Microsoft Software Release Project Plans according to USPS POS deployment standards.
• Monitor and control software/data release projects.
• Identify risks and develop mitigation plan for eliminating or managing risks.
• Created detail test design plans, coordinated external interface testing, and conducted deliverable quality assurance (QA) reviews.
• Reviewed and regression tested all defects deemed critical stored in Lotus Notes Defect Database, prior to final approval and weekly reviews with customer and vendor.

Confidential

SENIOR SOFTWARE TEST ENGINEER

Responsibilities:

• Analyzed system requirements for the Enforcement Case Tracking System (ENFORCE) and Central Index System (CIS) tasks on the U.S. Immigration and Naturalization Service (INS) project.
• Demonstrated leadership skills and sound judgments, which led to promotion of test lead on the ENFORCE Phase I project for the UNIX conversion process.
• Implemented Software Development Life Cycle (SDLC) standards to develop Requirement Traceability Matrices (RTMs), test plans, and test procedures to support development and maintenance releases.
• Regression tested Trouble Reports/Change Reports stored in PVCS Tracker to verify the correctness and completeness of changes and assess the readiness of the system operational use.
• Conducted customer acceptance testing (CAT) with developers and United States Border Patrol Agents to verify requirements on ORACLE Forms.

Confidential

ANALYST

Responsibilities:

• Developed and executed Ada code to perform unit level testing on the Reserve Automations
• Developed and maintained detailed test plans, requirement traceability matrices (RTMs), test cases, and test procedures to perform user interface testing.
• Identified defects stored in Lotus 1-2-3 defect database. Regression tested defect fixes implemented in maintenance releases.
• Coordinated and trained consultants on the External Interface Rules requirements.
• Trained entry-level testers on how to develop unit test scripts in Ada programming language for the Force Authorization application and other strategic applications. Received management s for exemplary supervisory skills in performing unit level testing utilizing the Ada programming language.

Confidential

PROGRAMMER/ANALYST

Responsibilities:

• Developed Ada code for test package specification to perform unit level testing on the Navy WAM Site Unique Software (NWSUS) project.
• Generated test reports, which provided development team in-depth description and status of tested unit.
• Performed external interface testing by downloading tested Ada units stored on Rational Facit terminal to a Honeywell system. Duties also included debugging software code, if compiling errors were identified on the Honeywell system.

Confidential

PROJECT CONTROL SPECIALIST

Responsibilities:

• Created screens, tabular reports, networks, and barchart developed in Artemis 7000 application programming language.
• Created project schedules for the Navy WAM Site Unique Software (NWSUS) Phase I for customer tracking and status purposes.