PROFESSIONAL SUMMARY

• Over 6 years of experience in field of IT with focus on Software Quality Assurance of Web / E - commerce / B2C / Financial applications with expertise in Manual and automatic testing on various platforms, client/Server applications on Windows and UNIX.
• Experience in testing applications in Banking and Insurance domains.
• Working Experience in all phases of Software Development Life Cycle, Testing Life Cycle and Techniques.
• Extensive experience in Manual and Automated testing using Load runner, Quick Test Pro, Test Director, Quality Center and Performance center .
• Hands on experience in Smoke testing, Integration testing, Load testing, Performance testing, System testing, Functional testing, GUI testing and Regression testing
• Experienced in creating test plans, test cases/scripts and maintain test data for manual and automation testing.
• Worked on backend / database testing SQL Server and validating the application against the database.
• Good experience in defect tracking and reporting using Test Director/Quality Center
• Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations.
• Expertise in Generating Reports using Defect Tracking Tools
• Wrote SQL queries and different joins on multiple tables to perform Backend Testing in Oracle and MS SQL server.
• Conducted load and performance testing using Load Runner to simulate heavy user load and transaction points to test application response time.
• Tested Performance of Web Application and Generated Automation Test scripts using Load Runner.
• Ability to handle multiple tasks and work independently as well as in a team.
• Strong analytical, verbal communication and interpersonal skills.
• Ability to perform effectively and efficiently in team and individually
• Performed risk analysis, monitored testing progress and ensured the timely completion of testing consistent with corporation requirements.
• Very good in scheduling, planning for the releases, builds, and patches for the QA testing. Worked with multiple releases simultaneously in QA environment.
• Experience in writing SQL queries and UNIX shell scripts.
• Good Interaction with developers, managers and team members including off-shore support.

TECHNICAL SKILLS

Operating Systems: Windows Vista, 2003, 2000, UNIX, Windows XP

Databases / DBMS: MS SQL Server 2005 /2000, Oracle 9i/10g

Languages: SQL, PL/SQL, Shell Script, Core Java, HTML, JavaScript, VB Script

Automation Tools: Quick Test Professional (OTP), Quality Center/Test Director, Win Runner, Load Runner

Issue/Bug Tracking: Bugzilla, Quality Center, Clear Quest

Microsoft Technologies: MS Word, MS Excel, MS PowerPoint, MS Outlook

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Analyzed the BRD and FRD documents to create Test Cases based on strategies in Test Plans.
• Prepared Test Strategy and Test Plan, including test cases, test steps, expected results, test objective and scope using Quality Center.
• Created Virtual users scripts and test scenarios, executed and monitored that scenario and analyzed the test results using Load Runner.
• Extensively used Database checkpoints, GUI Checkpoints using QTP
• Automated the script using QTP for Regression Testing.
• Configured parameters using UNIX commands in the backend console server while performing functionality testing.
• Performed System Integration Testing to ensure all features work together
• Used Toad to run SQL queries to do backend testing.
• Developing automation scripts using QTP and integrating the script for Functional and regression testing using QTP.
• Developed automation scripts using QTP and integrated the script with master script.
• Captured error logs from View server to log defects for development team in the backend testing.
• Reported the defects in Bugzilla with proper priority and severity.
• Actively participated in daily and weekly status reporting meetings.

Environment: JAVA/J2EE, JSP, XML, Bugzilla, QTP, Quality Center, Load Runner, MS VSS, Oracle 9i, MS Word, MS Excel

Confidential, Florida

QA Analyst

Responsibilities:

• Analyzed Business Requirements and System Specifications to understand the application. Review of functional specification
• Responsible for the creation of the Test Plan, Test Cases. Generation of various Test Scenarios & Test Cases. Test cases review and Test Execution.
• Performed various black box testing using methodologies such as Functional Testing, Integration Testing and System Testing, Regression on the application.
• Performed manual system testing, Installation testing, functional testing and end to end testing of the application, Identify Software bugs and interact with developers to resolve them.
• Extensively used SQL queries to perform back end testing to check the Data Integrity.
• Involved in database testing by writing and executing SQL queries to validate that data is being populated in appropriate tables.
• Cross-platform testing (Windows 2003/XP, UNIX) of many features and functional areas including installation, data import/export/maintenance utilities, password security, etc. Test application's GUI.
• Communicated changes to requirements promptly and precisely to all personnel involved.
• Implemented whole life cycle of QA Methodologies starting from Planning, Capturing, Creating, and Executing, Reporting and Tracking the defects.
• Created Reusable actions for structured scripting and reusability using Quick Test Pro.
• Involved in database testing by writing and executing SQL queries to validate that data is being populated in appropriate tables.
• Responsible for End User testing of the application in whole.
• Performed performance testing.
• User Acceptance test (UAT) with 100% compliance with all end-to-end test specifications
• Used Quality Center/Test Director for reporting the defects; followed up with the development team to verify defect fixes and update defect status.
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations.

Environment: Quick Test Pro,Quality Center/Test Director, .net, SQL, JavaScript, XML, IIS, Win2000/XP.

Confidential, Auburn Hills, MI

QA Analyst

Responsibilities:

• Reviewed the business processes to understand the project details.
• Involved in developing TEST PLANS that had approach, estimated time, and analysis of all testing activities.
• Performed FUNCTIONALITY, INTEGRATION, SYSTEM, and REGRESSION tests based on analysis and understanding of system requirements, non-functional specifications, and end user needs. Verifying and Validating Web based e-Commerce web applications (SSL).
• Experience in maintaining the day-to-day Quality Center site administration process and performing all upgrades, and enhancements as directed.
• Create UAT Test Strategy, UAT Test Plans and UAT defect reporting.
• Fully involved in UAT testing phase to support the business owners.
• Worked closely with Mercury Customer Support to resolve ongoing issues.
• Experience in set up new Quality Center Projects, add new users to Quality Center environment, change existing users groups and/or projects, delete users, reset passwords, add user defined fields, add user defined list items, add user defined groups & add users to those groups.
• Responded to users' questions about Quality Center, tool integrations, add-ins, metrics, new engagements, and tool functionality for specific testing requirements.
• Conducted DEFECT REPORT meetings and daily testing status meetings on regular basis during the System Testing Phase of the project.
• Actively involved in testing of the Flash/Flex interactive applications designed and developed with data binding, remoting, custom and CSS-styled stock components, etc.
• Actively involved in testing of the Flex Components, Value Objects, Flex Charting Components, Custom skins and Custom flash graphics.
• Extensively used SQL queries to perform back end testing to check the Data Integrity.
• Involved in database testing by writing and executing SQL queries to validate that data is being populated in appropriate tables.
• Actively involved in various phases of the testing cycle such as SYSTEM and END - TO-END TESTING.
• Developed AUTOMATED TEST SCRIPTS using QTP.
• Identified and tracked several defects, issues, risks and action items.
• Conducted weekly status updates showing the progress of the testing efforts and open issues to be resolved.
• Extensive testing on various browsers including IE, Netscape Navigator, Mozilla and Firefox.

Environment: Quality Center, Quick Test Pro, Java, Manual Testing, QTP, VBScript, JavaScript, JSP, CSS, DHTML, Flash, Flex Builder 3.0, MySQL, ORACLE, SQL, UNIX, Windows2003/XP

Confidential, Dallas, TX

QA tester

Responsibilities:

• Involved in writing Test plans, Test cases and responsible for executing the Test Scripts.
• Analyzed and planned business projects
• Responsible for designing, monitoring development of test plans use cases and executing test scripts.
• Performed Smoke, Integration, functional, Regression, and system testing.
• Interacted with Business users and Technical team in providing clear solutions to requirements.
• Involved in testing HIPAA EDI Transactions and mainly focused on PA and Eligibility Transactions.
• Hyperion certified training possessed and worked as a Team Lead for BI - Hyperion Project.
• Worked Extensively with Inbound 837 I and 837 P, 835s(Out bounds) claims processing systems
• Extensively used the MVS utilities like File-Aid, QMF and DB2 Load for scheduling the jobs.
• Used Claridy tool to verify mapping to X12 format.
• Used IBM Mainframes- CICS, ISPF, File Aid, IMS, TSO for mapping Datasets and fields.
• Worked on JCL/TIBCO to run the batch during the end of the business day
• Used Quality Center for preparing the test plans and manual test scripts.
• Worked extensively with Quality Center for requirements, Preparing Test cases, Executing, Defect openings and closings.
• Involved In loading the flat files into Oracle Database and involved in writing Complex SQL Queries.
• Involved in generating Reports using Oracle Report Builder and testing the reports using Oracle Run Time.
• Involved in writing Complex SQL Queries using TOAD to validate the loads for Caremark and DEA.
• Involved in writing UNIX shell scripts.
• Tested a whole bunch of PL/SQL code including stored procedures, functions and triggers using TOAD.
• Proficient problem solving and fact finding skills.

Environment: Cobol, CICS, EDI X12N 4010, Sybase Paper Free HIPAA Toolkit, DB2, TSO/ISPF, JCL, Visual Basic, ASP, Java Script, VB Script, XML, SQL, MS Access, UNIX, Oracle Run Time, IAS Web server, Web logic, BEA Tuxedo, Windows95/98/NT/2000/XP and Internet Explorer. Testing Tools: SQA Manager, Win runner, Test Director, Quick Test, Toad and PVCS Tracker.

Confidential, New York, NY

QA Tester

.Responsibilities:

• Analyzed systems design specifications, requirements and detailed design and formulated Test Strategy, test plan for the functional testing of the applicationDeveloped test plans and test cases to cover overall quality assurance testing using Quality Center.
• Created test data for QA Database environments based on Functional Requirements Specification.
• Performed Back end Database testing using complex PL/SQL Joins and validated the database.
• Created back end interfaces using PL/SQL packages, stored procedures, functions, Collections.
• Created Server side PL/SQL (Stored Procedures, Functions & Packages) for implementing complex business logic.
• Wrote reusable functions in VBScript and created a Library of Compiled Modules in QTP to test the online quotes, margins and cross rates
• Execution of test scenarios, analyzing the actual results against the expected results and creation of test data
• Verification of test results with the requirement specification & report mismatches to developers
• Executed functional test cases, compatibility testing and evaluated the results.
• Conducted automation regression analysis of the above-mentioned module for several internal releases using QTP.
• Worked closely with developers to resolve identified problems in new and existing applications.
• Used Clear Quest to log defects, make defects reproducible and verify bug fixes.

Environment: Java, JavaScript, HTML, XML, SQL, Quality Center/Test Director, QTP, Oracle 9i, PL/SQL, Windows NT/2000, UNIX, Clear Quest