PROFESSIONAL SUMMARY:

• Over 7+ years of professional experience in Information Technology with extensive experience in Quality Assurance and Software Testing.
• Experience in Manual & Automated Testing of GUI and functional aspects of Client - server and Web based Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC).
• Manage offshore and onshore teams in Financial and Healthcare Industry.
• Experience in handling Salesforce.com implementation for Publishing domain and Banking domain.
• Develop various management documents like the Order of Magnitude (Scope, Time and Effort), Work-Breakdown structure, Project Test plan (including, but not limited to test objectives, test deliverables, Resource Management, Risk & Mitigation, Communication plan, Control Procedure) Test Strategy (Entry and Exit Criteria), Execution Schedules, Business Requirement Document.
• Review and manage various test artifacts, procedures and tools for quality assurance testing(QA) and User Acceptance testing(UAT), defect tracking, status reporting and problem resolution using Quality Center.
• Ability to write Test Plans, Test Cases, Test Procedures and Test Scripts from requirements and UseCases.
• Experienced in using Mercury, HP Automated Testing Tools like QTP 9.0, WinRunner and LoadRunner.
• Strong Experience in pulling all different kinds of reports from Quality Center.
• Experience in Bug Reporting or Defect tracking using HP Quality Center.
• Experience in Software Analysis, Requirements Management, Quality Assurance, Modeling, Configuration Management and Change Management.
• Expertise in performing different types of Testing: White Box (Unit Testing, Integration testing), Black Box, Smoke, Functionality, Integration, Stress, Volume, System, Performance, Regression Testing and Full Life Cycle Testing.
• Experience in Software Verification and Validation based on Testing Methodology.
• Strong understanding of QA Principles, QA Process and UseCases.
• Strong knowledge of Business Intelligence, SQL and SDLC
• Coordinate with the development team and the Users in understanding the business requirements and also coordinate with the other HUBS to facilitate Interface Testing.
• Experience in coordinating testing effort, responsible for test deliverables and status reporting to management.
• Experience on testing Methodologies and Logging defects in Quality center.
• Good understanding of Database Management Systems (Oracle, SQL Server).
• Extensive working knowledge in UNIX and Windows platforms.
• Involved in testing Java, J2EE, VB, Oracle, .Net and Developer 2000 applications.
• Proficient in SQL and Unix Shell Programming for testing database integrity.
• Monitor operational issues and bring them to closure to ensure successful project delivery.
• Goal-oriented team player adept at building strong relationships with co-workers and customers.

TECHNICAL SKILLS:

Testing Tools: Win Runner 7.0/8.2, Load Runner 7.6/8.0, Test Director 7.6/8.0, Quick Test Pro (QTP) 8.2, Quality Center 8.2

Operating Systems: Windows 2000/XP/95/98, Windows NT 4.0, UNIX

RDBMS: SQL Server 2000, Oracle 11i/10i/9i, DB2, MS Access

GUI: Visual Basic 6.0/5.0, Crystal reports

Internet: ASP.Net, HTML, DHTML, Active X

Scripting Languages: VB Script, Java Script

Data Access: ADO, RDO and ODBC

Languages: C#. Net, VB.Net, Java 2.0, SQL & Pl/SQL, C

Documentation tools: MS Word, Excel, Power point, MS Project and Adobe Acrobat.

PROFESSIONAL EXPERIENCE:

Confidential, Fort Collins, CO

QA Engineer

Responsibilities:

• Analyzed Business Requirement Document and Detail Design Document.
• Close interaction with developers to understand application functionality and navigational flow.
• Involved in preparation of Test Plan that specifies testing overview, testing approach, testing strategy, roles and responsibilities and scope of testing.
• Prepared test cases for the system covering SRS document, design document, reviewing them with the developers and finalized the test cases.
• Involved in documentation, setting up the Test Environment and identifying the Test Scenarios.
• Performed Validation Testing, Integration Testing, System Testing, Functional Testing, Regression Testing.
• Created Smoke test cases and ran Smoke tests after each build.
• Executed SQL queries using Toad to test the data in the back end.
• Interacted with Developers, Business analysts, Deployment team, Database team in an efficient and effective manner.
• Participated in Business Requirements Walk through, Test Case reviews, Test result reviews and status meetings to ensure steady progress.
• Involved in the Waterfall and Agile (Scrum) Methodologies.
• Identified the bugs and logged defects using Quality Center and closely worked with Developers to Fix and Retest.
• Created and presented the daily defect status to release management.
• Documented all the test results and maintained them in public folder to make sure it was accessible to all other team members.
• Support of FMI integration
• Quality Centre - Analysed system requirements, Writing the test cases and associating with business analysis.

Confidential, El Segundo, CA

QA Analyst

Responsibilities:

• Manage both development and testing offshore team.
• Developed Test plan, Test Strategy, Execution Schedules, Estimations, Business understanding document and cross hub integration matrix for End to End testing.
• Report Daily, Weekly test execution status and test matrix to QA and project team.
• Drive the Defect call meetings and raise the issues and concerns in test execution.
• Created Test scripts using Mercury Quality Center.
• Responsible for testing in Salesforce modules internally and also with out of box functionality.
• Responsible for testing of the online and offline framework to integrate with other modules developed in Salesforce compatible framework in the application.
• Managed Front-end, Back-end and Web Services related Test efforts.
• Resource allocation and estimating the SIT and Performance testing like Load testing Timeline.
• Worked extensively with the BA, development team and client in understanding the business requirements.
• Analyzed system requirements, developed Requirements Traceability Matrix and Test Cases in Quality Center.
• Check the population of data from Source and target table for Initial loading and front end application to backend table mapping via Informatica (ETL Tool).
• Imported the Table, view to test environment and execute the maps for population of data.
• Reviewed the Test scenario, Test script, test cases and directed for test data conditioning
• Prepared UAT test scenario, Test script and Test data and performed UAT testing.

Environment: HP Quality Center 10.0, ETL tools, SQL, DB2 database, DMP, CIS UI, SOAP, Saleforce.com,MS Office, Windows XP

Confidential, Charlotte, North Carolina

QA Tester

Responsibilities:

• Analyzed and reviewed business requirements, functional requirements, and design documents.
• Created test strategies, test scenarios, test plan, test cases as per business requirements and uploaded test cases into test director.
• Participated in test plan and test strategy walk-thru review meetings with peer team groups.
• Performed sanity testing for each new build delivered.
• Performed functional testing, regression testing and end to end testing.
• Extensively involved in both positive and negative testing.
• Manually executed test cases to verify actual results against the expected results and reported defects in clear quest.
• Re-tested the fixes and closed defects if they are passed else rejected the defects back to development team.
• As part of transaction testing extensively used SQL queries to verify the data in the back end database tables.
• Reviewed log files (opened the log file by connecting to appropriate directory in the UNIX box by providing UNIX commands) and reports to identify program processing errors and possible improvements.
• Worked with team lead, developers, project managers to achieve project goals timely and effectively.
• Regularly attended the weekly status meetings and conference calls and updated the status to project manager on a daily basis.

Environment: Windows 2003, SQL, Test Director, Clear Quest, J2EE, XML, Web Logic 10.3, MS-Office

Confidential, Freemont,CA

QA Tester

Responsibilities:

• Play the Lead role for offshore FS testing team.
• Point of Contact (POC) for any escalations related to offshore operational issues
• Review of all deliverables before sending to onsite: This includes but not limited to PERT estimate sheets, Capacity planning sheets, weekly status reports, test execution status reports, close-out report and Post Delivery Analysis (PDA) presentations. All test artifacts were based on SOX-compliance.
• Monitor the data setup requests and the timely delivery of data setup requests
• Attending weekly status calls with onsite
• Publishing weekly status and activity reports.
• Publishing release close-out report and Post Delivery Analysis (PDA) document.
• Updating test execution & performance status report.
• Performance appraisal for FS team members
• Conducting Audits for the other projects within organization.
• Analyzing the Requirements for the Enhancements obtained from the client and Estimating the time required to in corporate the requirement in the system
• Reviewing the code changes, preparing the Test Plan using Quality Center, to describe the scenario for Testing Requirements and preparing the Test Results Documents for Verification of the code changes
• Manual System testing which includes Analysis, Design, Test plan preparation and Test execution of Cobol Batch jobs, Cool:Gen Application; CICS and 3270 screens
• Involve in the deployment and support of the applications in the production environment.
• Manual Testing involving preparation of different artifacts like System Test scenarios, Test Scripts, Traceability Matrix and System Test data
• Extracting test data from database for test cases with specific criterion using SQL Processing using File Input and altering the data as per client’s requirements.
• Reviewing the test data generated, Preparing the Test Plan to describe the scenario for Testing Requirements and preparing the Test Results Documents
• Defect management, the issues during the testing is reported in the Quality Center.
• Regression Testing is done for the various modules in FS for every release using manual testing or automation testing (Winrunner or QTP).
• Performance Testing: Preparing test cases for impacted code, that was changed by FS development team
• Ensure all relevant documents (checklist provided by the client if any, documents from previous phases, IQA review records along with substantiation of IQA defects closure, tailored templates if any for the division for the artifact being reviewed or any other important information that the offshore team should be aware of before performing the review) are available
• Conducting Reviews of Software artifacts and analysis of client supplied documents
• Interface Testing: The Web services are tested using QTP for the CHATS project and manual interface testing was done for the downstream applications
• Automation Testing: Created automated test scripts for the CHATS application

Environment: COBOL, CICS, JCL,DB2, IMSSiebel,SPUFI, FILE-AID-DB2, EXPEDITOR, SPUFI, Quick Test Pro, XML Marker,Oracle 8i, DB2, Crystal Reports, UNIX, Windows NT/00, Ms-Project, MS-Visio, MS-Word, MS-Excel, Quality Center 9.2, Load Runner.

Confidential, Herndon, VA

QA Engineer

Responsibilities:

• Prepared test strategy document and implemented for each monthly release.
• Created test plan for EMS (Error Management System).
• Created test plan, test cases and uploaded into test manager for the job processes to check whether they meet SLA and test the job status in Business Intelligence portal.
• Created and tracked defects using clear quest.
• Conducted data validations and count validations using SQL queries, stored procedures for daily, weekly and monthly jobs.
• Running batch jobs and shell scripts for the backend testing.
• Updated the data dictionary at metadata.nextel.com.
• Setting up test manager and creating a hierarchy for all the scenarios and for different roles to be tested.

Environment: UNIX HP, Oracle9i, Ensemble, Rational Test Manager, Clear Quest, TOAD, MSProject.

Confidential, IL

QA Tester.

Responsibilities:

• Analyzed Business & Functional requirement Documents and Interacted with Business Analysts and resolved issues during Gap Analysis.
• Analyzed system requirements, developed Requirements Traceability Matrix and Test Cases in Quality Center.
• Conducted Requirements walkthrough with the Users, Development, and Project Management Team and testing team.
• Expertise in QA Testing in distributed Unix/Windows Environment and DB2 databases as back end & performed end-to-end testing
• Performed Smoke, Functionality, Integration, System, Regression tests based on analysis and understanding of the requirements, non-functional specifications and end-user needs
• Executed all kind of scenarios for User Acceptance Testing.
• Enter and review the defects in Quality Center defect tracking system.
• Wrote automated test scripts for all the modules in the Application, and used these scripts for testing the application using QTP.
• Plugged in various check points (GUI, Page, and Text) to check whether various GUI and field objects meet the requirement specifications.
• Extensively used QTP’s shared object repository. Scripted reusable scripts by using QTP’s call to actions
• Executed the Regression testing for Real Time Authorizations, Line Management, and Collections and analyzed the results.
• Conducted the User Acceptance Testing and reviewed UAT results with the customers.
• Logged the traced defects in Quality Center for issues discovered during testing and created Test Metrics to analyze the defects.
• Provided assistance to developers to maximize coding efforts, support development, QA and production environments. Involved in the Production support during and after installation of the application in Production environment.
• Responsible for test deliverables like issuing daily status reports, weekly test metrics etc
• Developed Test Summary Reports.

Environment: QTP, Mercury quality Center 9.2, Java, J2E, XML, Oracle 9i,PL/SQL, TOAD, TS2, Unix, MS-Project, Microsoft Visio, windows Professional.